Return to complete listing of Mopar Auto Service Specialists In Fincastle

Mon: 07:30 am - 06:00 pmTues: 07:30 am - 06:00 pmWed: 07:30 am - 06:00 pmThur: 07:30 am - 06:00 pmFri: 07:30 am - 06:00 pmSat: 08:00 am - 01:00 pmSun: Closed

General Service
Oil Changes
Tire Maintenance
Brake Service
Battery Service

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

Fast and convenient service
No appointment needed
Service for nearly all makes and models

Complimentary multi-point inspection
Tires and other services available

Coupons and Rebates for extra savings
Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.

Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.

Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

Friction Reduction
Heat Reduction

Engine Cleaning
Weather Tolerance

Rust and Corrosion Prevention
Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

Goodyear
Dunlop
Kelly
Bridgestone®

Firestone
Michelin®
BFGoodrich
Uniroyal

Continental
General
Yokohama®
Pirelli®

Falken
Ohtsu
Hankook
KUMHO

Nexen
Toyo
Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

Ultra-Quiet Braking
New Brake Hardware

Superior Braking Performance
Rigorously Tested

Stainless Steel Hardware
Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

Clean Your Battery
Limit Heat Exposure

Avoid Short Trips
Clamp Your Batteries

Turn Off Extra Features
Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Berglund Chrysler Dodge Jeep Ram

Berglund Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

Shuttle Service Available
We Offer Rentals
Free WiFi
We Have Early Bird Hours
24 Hour Service Center
We Offer Mopar Accessories
We Offer Mopar Performance Parts
We Do State Inspections
Certified Technicians
Free Estimates

Call (540) 904-4643 today to schedule your next appointment.

Our technicians at Berglund Chrysler Dodge Jeep Ram are ready to help you!

Berglund Chrysler Dodge Jeep Ram is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:

Next Available Bay Service: Members are always first in line for maintenance and repair work
Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Berglund Chrysler Dodge Jeep Ram today at (540) 904-4643 to learn more

Check for Vehicle Recalls

Customer Reviews

★★★★★ Brooke C
Jacob is awesome!!!! If you’re in need of a car, go here and ask for him! | Read Full Review
4/12/2025 12:00:00 AM | Google
★★★★★ Maria Tijjani
I recommend going to Kenny smith if you come here! He’s an older man and seems genuine! He has sold me 2 vehicles. One for me and one for my wife. | Read Full Review
4/9/2025 12:00:00 AM | Google
★★★★★ [email protected]
Robbie Hibbs was absolutely amazing to work with! Great response time, and assisted us with any questions we had! | Read Full Review
3/21/2025 12:00:00 AM | DealerRater
★★★★★ Penny Seaman
Donnie was most helpful when I turned in my lease vehicle. He had everything ready and I was in and out! | Read Full Review
3/17/2025 12:00:00 AM | Google
★★★★★ Jessica Farmer
Robbie Gibbs @ Berglund Jeep was Amazing to work with!! Go see him for all your needs! | Read Full Review
3/15/2025 12:00:00 AM | Google
★★★★★ Jessica Farmer
Robbie Hibbs helped us buy our Grand Cherokee, and he was Great to work with! He made the whole process easy, from searching, getting the vehicle here, and even the paperwork! Thanks Robbie! | Read Full Review
3/15/2025 12:00:00 AM | Cars.com
★★★★★ Its_darrell_
Robbie Hubbs helped me out with great service and he was very nice and professional! | Read Full Review
3/8/2025 12:00:00 AM | Google
★★★★★ Savanah Graham
Donnie is AMAZING, he ALWAYS helps me find the best vehicle- super quick in responses and always positive and awesome to work with. 10/10 STARS!!! | Read Full Review
2/20/2025 12:00:00 AM | Google
★★★★★ David Wirt
Donnie was an excellent salesman and did an excellent job explaining my vehicle purchase. Would recommend him to anyone to buy a car. Thank you | Read Full Review
2/18/2025 12:00:00 AM | Google
★★★★★ Julian Rodriguez
| Read Full Review
2/15/2025 12:00:00 AM | Google
★★★★★ Bill Kerenyi
Robert is excellent, very friendly and knowledgeable, very good. Thank you | Read Full Review
2/5/2025 12:00:00 AM | Google
★★★★★ carol thompson
In the market for a Jeep? If so go see Donny Shelton! He knows his stuff and will get you in and out!!!! | Read Full Review
2/1/2025 12:00:00 AM | Google
★★★★★ David Giallanza
If you need a truck go see Donny Shelton! He will put you in the right one to do the job! | Read Full Review
1/30/2025 12:00:00 AM | Google
★★★★★ Joe Taylor
Just want to thank you guys for trying to get this jeep running the way it should I know it's been a headache for all of us and Mike you been a great service advisor going above and beyond for us thank you | Read Full Review
1/29/2025 12:00:00 AM | Google
★★★★★ Cassie Bowles
Kenny Smith is the awesome to work with. He will go above and beyond to make your purchase smooth. Very patient. | Read Full Review
1/23/2025 12:00:00 AM | Google
★★★★★ Jessica Toney
I had a WONDERFUL experience purchasing a new Jeep Wrangler at Berglund. Eric was a fantastic salesman, answered all my questions, and got me the deal I was looking for. I highly recommend Berglund, and especially Eric! | Read Full Review
1/22/2025 12:00:00 AM | Google
★★★★★ T&J Towing
I took my truck to them for a new mirror which they replaced, but while doing so they broke my door handle. I then had my truck brought back to them and they still couldn’t fix it. So they said I could take it to a dodge dealer in my home state of Pennsylvania and they would pay to correct the problem and ofcourse I couldn’t get ahol | Read Full Review
1/22/2025 12:00:00 AM | Google
★★★★★ Sylvan L
1/21/2025 - this is an update to my post from a few years ago. I just want to recognize my Salesman and friend Robbie Hibbs today and personally for always taking care of any needs his customers may have. He has once again taken care of me and my family with purchases, trades, and maintenance. Robbie is hands down the best of the | Read Full Review
1/21/2025 12:00:00 AM | Google
★★★★★ Madeline Richmond
| Read Full Review
1/21/2025 12:00:00 AM | Google
★★★★★ V Harper
Absolutely loved working with Kenny. Was like working with an old friend instead of a pushy salesman. With my son being a first time buyer, he and the finance manager worked to get an interest rate that was manageable and NOT put him in overwhelming debt at his young age. Two thumbs up!! | Read Full Review
1/10/2025 12:00:00 AM | Google
★★★★★ Cameron Gravely
First time stopping by at berglund cdjr and was very appreciative of the service thanks to Kenny Smith for breaking down all the details and going the extra mile for the best deals. | Read Full Review
1/7/2025 12:00:00 AM | Google
★★★★★ Paul Hlatko
If your looking for a new or used vehicle at Burglund Chrysler,Jeep, Dodge, you want Donnie Shelton, as your sales person. He's been doing this for about 12 years and will do whatever it takes to help you. NO PRESSURE, just a nice young that enjoys his job, and helping people. | Read Full Review
1/5/2025 12:00:00 AM | Google
★★★★★ Frogandcd
Very poor communication regarding charges . Tried to charge $2000 to change EGR valve . I told them to stop after they had already removed intake without my consent . They charged nearly $700 in labor and did nothing ! I did the work myself in my garage , took me 3 hrs! Stay away from this service department ! | Read Full Review
1/3/2025 12:00:00 AM | DealerRater
★★★★★ Michelle Mays
Matt McKee was amazing to work with very helpful very knowledgeable about the vehicles. Highly recommend him if you are looking for a vehicle ! | Read Full Review
12/31/2024 12:00:00 AM | Google
★★★★★ Lindsey Lyle
I highly recommend going to see Robbie if you need a car! He’s so easy to work with nice friendly and polite! Made the process so easy | Read Full Review
12/30/2024 12:00:00 AM | Google
★★★★★ Ethan Deschambault
Go to Robbie he was good do work with and nice | Read Full Review
12/25/2024 12:00:00 AM | Google
★★★★★ Mason Hinbs
Go see Robbie he was really great to deal with | Read Full Review
12/25/2024 12:00:00 AM | Google
★★★★★ Maribeth Bryant
My husband and I decided to buy a Jeep through Berglund from Charlotte, NC. They offered to deliver it and drive our trade-in back. Our trade-in (Escalade) literally blew up 15 minutes before they arrived (a 3 hour drive). Berglund went above and beyond. They let us sign the paperwork and keep the Jeep while they purchased a Jeep fro | Read Full Review
12/25/2024 12:00:00 AM | Google
★★★★★ Karen Robinson
Robbie was great to work with, I told him to be honest with me about which car to purchase and he was. He followed me home to take my vehicle to my residence, and he made sure I knew how to operate the touch dashboard. Very good experience. | Read Full Review
12/23/2024 12:00:00 AM | Google
★★★★★ rob.erdman
Bought a pre-owned 2020 Gladiator Rubicon. Fair price, no pressure. Thanks to Robbie Hibbs for helping us through the process. | Read Full Review
12/21/2024 12:00:00 AM | DealerRater
★★★★★ Julie Richardson
Robbie Hibbs was great to work with.very polite and helpful.fast and easy transaction!! would highly recommend anyone contact Robbie if looking for a vehicle!!! Also the guy that handled our warranty was great too!! | Read Full Review
12/20/2024 12:00:00 AM | Google
★★★★★ John Sheffey
Had a great experience with Wes picking up a 2019 Jeep . Couldn’t have asked for more. Be back for more business as the years go by. Top notch Salesman!!! | Read Full Review
12/18/2024 12:00:00 AM | Google
★★★★★ Dolly Warren
Robbie Hibbs was great. Very professional and friendly. Got me in the Jeep I wanted! Thanks Robbie | Read Full Review
12/18/2024 12:00:00 AM | Google
★★★★★ Rob Erdman
Thanks Robbie Hibbs for getting us into a great pre-owned Gladiator! | Read Full Review
12/17/2024 12:00:00 AM | Google
★★★★★ There's A Girl In The Gardens
Matt McKee is so personable, customer-focused, and helpful! I definitely recommend working with him if you stop by. | Read Full Review
12/12/2024 12:00:00 AM | Google
★★★★★ Rachel Kindergan
Exceptional Service with Jennifer at Berglund Chrysler Dodge Jeep! I had the absolute pleasure of working with Jennifer at Berglund, and I can't say enough good things about her and the entire experience. From start to finish, Jennifer went above and beyond to make sure I found the perfect vehicle for my growing family—without pushi | Read Full Review
12/12/2024 12:00:00 AM | Google
★★★★★ Arica Dickson
Robbie! He was such great help throughout the buying process. I highly recommend setting up an appointment with Robbie or ask for him if you just walk in. | Read Full Review
12/12/2024 12:00:00 AM | Google
★★★★★ Megan Lemmond
Have been lucky enough to work with Matt McKee as our family considers another vehicle. He's been so helpful in explaining safety features, helping us figure out what is most important in our search. It's really nice to work with someone who doesn't pressure or rush our questions. Matt is knowledgeable and thoughtful, making car shop | Read Full Review
12/10/2024 12:00:00 AM | Google
★★★★★ Javon
I recently visited Berglund Chrysler Jeep dodge ram and had the pleasure of working with Jennifer. Although I ultimately didn’t purchase a car, I was thoroughly impressed with her professionalism, knowledge, and friendly demeanor. She was attentive to my needs, answered all of my questions honestly, and went above and beyond to make | Read Full Review
12/10/2024 12:00:00 AM | Google
★★★★★ Travis W. Amos
I haven't brought a car from Matt Mckee, but I can say he is a great person. You can depend on him. If you are looking for a trustworthy person to buy a vehicle from, he is the one. When I buy my next car, he will be my first stop without hesitation. | Read Full Review
12/8/2024 12:00:00 AM | Google
★★★★★ Bob Tuck
I spoke with Jennifer today and she was very helpful. She made it seem like I was working with family. I will certainly be back to see her. | Read Full Review
12/7/2024 12:00:00 AM | Google
★★★★★ Justin M
Thanks Robbie for getting me an awesome deal on the Ram 2500 Cummins! | Read Full Review
12/7/2024 12:00:00 AM | Google
★★★★★ Sara Sturgill
Berglund Chrysler has a great selection of new and used vehicles. The sales staff is helpful and willing to work to find exactly what I need. | Read Full Review
12/6/2024 12:00:00 AM | Google
★★★★★ Tiffany Hiles
Recently purchased a new vehicle here and was very pleased with the helpfulness and friendliness of those who assisted me, most especially salesman Wes Wills and Patrick Rock in finance. I really appreciate the effort that Wes put into making sure that I ended up with a vehicle that met my needs and how easy he has been to communicat | Read Full Review
12/6/2024 12:00:00 AM | Google
★★★★★ D G
Jennifer my sales person is phenomenal..Not pushy, very accommodating and understands what I want in a vehicle. Haven't purchased anything yet, but she will get my business all day every day. I've had bad experiences in the past, but she is solid. Berglund, you did a 100 on acquiring her. She has set the bar for the rest to follow. | Read Full Review
12/5/2024 12:00:00 AM | Google
★★★★★ Gary Bayne
Met with Wes Willis today! Great person and would purchase another vehicle from him! Thanks for the great service and I love the 2022 dodge ram | Read Full Review
12/5/2024 12:00:00 AM | Google
★★★★★ Melinda Bayne
Worked with Wes Willis today to buy a new truck. He was awesome. Took his time and listened to what we needed. Would definitely recommend him and Berglund. | Read Full Review
12/5/2024 12:00:00 AM | Google
★★★★★ Alicia hibbs
Robbie Hibbs was able to help me purchase the perfect Jeep Grand Cherokee for my daughter. I would definitely recommend hime to help you with your purchase. | Read Full Review
12/5/2024 12:00:00 AM | Google
★★★★★ R T (TCo)
Donnie has helped us purchase more than one vehicle over the last several years. Been a great experience. | Read Full Review
12/4/2024 12:00:00 AM | Google
★★★★★ Christen Drewery
Was in the market for a new truck. Found what I was looking for. Wes Willis was my salesman and so spot on with everything. He helped me tremendously. Great place to buy a vehicle ! | Read Full Review
12/4/2024 12:00:00 AM | Google
★★★★★ Integrity Coatings
Go see Robbie he’s the man! | Read Full Review
12/4/2024 12:00:00 AM | Google
★★★★★ Jes Taylor
Shout out to Robbie Gibbs! My husband and I had been searching for a Jeep and Robbie helped us get the perfect one November 29th. We got it home and noticed the headlight didn't work, and we immediately called him. He said he'd get it fixed for us and put us in a rental. He is so easy to work with and extremely helpful. I highly reco | Read Full Review
12/4/2024 12:00:00 AM | Google
★★★★★ Daniel Shelton
Donnie Shelton has helped me with many vehicles and is an outstanding employee | Read Full Review
12/4/2024 12:00:00 AM | Google
★★★★★ Amanda Patterson
Donnie Shelton at Berglund Jeep Dodge Ram on Franklin Rd is fantastic. I’ve worked with Donnie over and over again whenever my family members need a car and once when we simply had a car to liquidate as part of an estate. He is quick to help, responsive, genuine, honest, fair and hardworking. He is the reason I return to Berglund for | Read Full Review
12/4/2024 12:00:00 AM | Google
★★★★★ Stacy Thormahlen
Just want to give a shout out to Donnie S. over at Berglund! Absolutely great customer service, went above and beyond, and made sure we left feeling safe. Picking a first car for a teenager always has a mom worried, but I can't thank him enough! Will always recommend Berglund Chrysler. | Read Full Review
12/4/2024 12:00:00 AM | Google
★★★★★ Justin Hibbs
Robbie was great, highly recommend him for any car needs | Read Full Review
12/3/2024 12:00:00 AM | Google
★★★★★ Turtle Eddins
I just wanted to say that Eric Jennings has gone above and beyond to help me after the sale. He has helped me with all of my questions about my 2023 Jeep Grand Cherokee and guided me through any service needs that I have had Including scheduling appointments to get service. Thanks again Berglund, and Eric for keeping me satisfied wit | Read Full Review
12/3/2024 12:00:00 AM | Google
★★★★★ Kristina Parsonage
If you’re in the market for a new car Eric Jennings is the absolute best man for the job! He walked me through the process with patience and kindness. My car ended up needing a new battery and he made sure it got fixed immediately. Eric and the Berglund team made the car buying process a stress free and easy experience. I highly reco | Read Full Review
12/3/2024 12:00:00 AM | Google
★★★★★ Ree w
My family and I had a great experience with Jennifer. Berglund had exactly what we needed and wanted we left Excited, Pleased and Happy. Through every step of the process Jennifer walked it through and made sure we walked away feeling like family and not just a client. We will definitely be back for more of that professionalism, sati | Read Full Review
12/3/2024 12:00:00 AM | Google
★★★★★ Laura Jennings
I got my dream car here! The man who helped me , Eric, was so helpful and super nice! Couldn't of asked for a better experience! | Read Full Review
12/3/2024 12:00:00 AM | Google
★★★★★ Timmae Dew
I stopped in to the Berglund location at 2525 Franklin Rd. in Roanoke on Saturday Nov. 30th with a difficult financial situation, and a less than stellar credit score because of that present situation. I was greeted instantly by a smile and a friendly handshake from a VERY courteous Robbie Hibbs (sales and leasing consultant) Rather | Read Full Review
12/3/2024 12:00:00 AM | Google
★★★★★ Jordan Bryant
This was a fantastic purchasing experience for us! Robert was easy to work with and went above and beyond for us. Will be referring our friends and family for any of their CDJR needs. | Read Full Review
11/30/2024 12:00:00 AM | Google
★★★★★ David Simmons
Just got my 7th car from Donnie and he is Great | Read Full Review
11/29/2024 12:00:00 AM | Google
★★★★★ Leika Flores
The service area sucks!! They overcharge and do not answer the phone…. I did purchase a new vehicle & the salesman was very nice and gave great service and gave options.. but I would not be coming here again. Would not recommend to service your vehicle. | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Georgeanna Anderson
Donnie, Thank you so much for everything you did today so I could get my new baby. I would definitely recommend him and everyone else. | Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ Natasha Guess
Donnie is the Best! Go see him!!! | Read Full Review
10/13/2024 12:00:00 AM | Google
★★★★★ Deb Gray
Service dept, after an appt two weeks out, unable to help with extended warranty details(they sold us), provide loaner, and return phone calls as promised. Side note: if you do get a loaner….can’t take it out of town even though they knew this when they sold it to us. Left messages for management to return my calls so I will update | Read Full Review
10/7/2024 12:00:00 AM | Google
★★★★★ Nouzar Moniriarani
I brought my vehicle in on Wednesday morning 08/14/2024 for a diagnostic/oil change. Zach ended up being my service advisor. Zach informed me that the vehicle also had a recall on it, and verified that I would like to have that taken care of, which I did. I asked if your dealership did loaner cars, as I would be car-less until this w | Read Full Review
10/7/2024 12:00:00 AM | Google
★★★★★ Will
Donnie was a great help me get in a new jeep when my car was to much to fix and keep running highly recommended Donnie I'll be back to get another new car from him | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Sheila Smith
Kenny Smith was amazing great humor very great at his job.. He worked things out for us. We thank you guys and Patrick Rock. You guys Rock!! | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ Tracy H
Had a great experience at the Berglund dealership today. Donnie went over and above to assist me. I highly recommend you contacting him for your next purchase. | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Trysten Redmond
I had been considering trading my truck in for a newer one for some time. Closing an old Chapter and opening a new one. I decided to randomly call Berglund and was connected with Donnie. There were some questions I had and a couple hills to roll over before I’d be able to make a trade. I met with Donnie and he was immediately welcomi | Read Full Review
9/12/2024 12:00:00 AM | Google
★★★★★ Adam Kellam
| Read Full Review
9/11/2024 12:00:00 AM | Google
★★★★★ Ben Rexrode
Sales and Service took Great Care of me, they truly know what they are doing and are authentic about helping their customers. Make sure you go see them for anything automotive!!! | Read Full Review
9/7/2024 12:00:00 AM | Google
★★★★★ John Rice
My wife Chrisi and I searched for a used vehicle over the last couple months and visited numerous dealerships in the area. We worked with Matt McKee at Berglund and it was without a doubt the best experience we had. Matt was patient, Informative, and willing to listen to what we were looking for without being too aggressive to just g | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ Dixie Smith
We had a wonderful experience with Kenny and Jeremy! Highly recommend - they were both great to work with! | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ Katelynn Lee
Donnie was great to work with. Very helpful and thorough. Very knowledgeable in what he does! | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ Chet Bigelow
Donnie will work hard to get you the best deal. | Read Full Review
9/4/2024 12:00:00 AM | Google
★★★★★ Elton Lainez
Donnie do a great job helping me with the Yukon Denali ???? | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Jennifer Mealy
My husband took our 2024 Dodge 2500 in for an oil change, tire rotation and fuel filter change. The total cost was over $800 and the service department returned the truck to my husband with diesel fuel spilled all over the front axle differential housing. Not only is the cost of the service a complete rip off but they returned the v | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Kurt Stockstill
I recently bought a Jeep at Berglund through Robbie Hibbs, and he was great. Very knowledgeable, understanding, and helpful with my questions. I felt he went above and beyond to help me get the best deal on my purchase… and to make sure I was getting everything I needed. I would definitely recommend him and Berglund! | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ Jon Thomas
Donnie Shelton was superb! Did a great job, making the buying experience pleasant and went above and beyond to get the vehicle I wanted! I will DEFINITELY call on Mr. Shelton in the future for any vehicle needs! | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ Joe Garcia
Donnie with Berglund was great to work with and very helpful!! | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Jennifer Flinchum
I ordered my dream vehicle, a '22 Gladiator in North Carolina before moving here. Naively, I expected the same great service I received from my local dealership there. I brought it here for warranty work. While waiting 2 months for the parts to come in, I had a wiring issue, which was not under warranty. There were no loaners, so I h | Read Full Review
8/24/2024 12:00:00 AM | Google
★★★★★ donk
Donnie is great. Love the truck and excellent service. Thank you | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Philip Peery
Donnie was great, helped me thru entire trade and purchase of new jeep.. | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★ Sarah Baker
We had a great experience at Berglund! Logan and Robbie were very knowledgable and helpful without being pushy. Once we decided to purchase a vehicle, the buying process took less than two hours, which was a first for us. Highly recommend! | Read Full Review
7/17/2024 12:00:00 AM | Google
★★★★★ Margaret Walters
Donny was a very nice and excellent salesman. I definitely would buy from him again. | Read Full Review
7/13/2024 12:00:00 AM | Google
★★★★★ Jason. Banks
I bought my second Jeep from Donnie after I was in a wreck and he again went above and beyond! Donnie messaged me back immediately, answered every question I had, and has great communication and customer skills! I would highly recommend Donnie! | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Josh Wells
Donnie Shelton was amazing !!! Got me approved in a vehicle and on my way home in just a few hours. Can’t recommend him enough! | Read Full Review
7/6/2024 12:00:00 AM | Google
★★★★★ Natalie Beatty
Donnie was awesome. Always a great experience. | Read Full Review
7/6/2024 12:00:00 AM | Google
★★★★★ Dollie Booze
Donnie, was an amazing salesman and very helpful ...my husband loves his jeep..I will be back to purchase another soon ..thank you so much .. | Read Full Review
7/5/2024 12:00:00 AM | Google
★★★★★ Forest Whetstone
Thanks Donie for your efforts to keep me moving. | Read Full Review
6/28/2024 12:00:00 AM | Google
★★★★★ Lakia Roberts
Donnie is the only person that I buy my cars from! He is not pushy and will work with you to find a vehicle that you love! I’m a customer for life! | Read Full Review
6/27/2024 12:00:00 AM | Google
★★★★★ Stevie rae Phoenix
Donnie and Eric were amazing here today!!! SUPER helpful! | Read Full Review
6/25/2024 12:00:00 AM | Google
★★★★★ Patrick DeFrancesco
A few weeks ago I found a 2022 Jeep Rubicon listed on auto trader at Berglund Jeep in Virginia. The only challenge, I live 9 hours from the dealership by car. I called the dealership and was greeted by a salesman named Donnie. He was friendly and super helpful. Well, I informed Donnie, I couldn’t come down to Virginia to see the | Read Full Review
6/15/2024 12:00:00 AM | Google
★★★★★ Terry Martin
Donnie was great awesome service | Read Full Review
6/14/2024 12:00:00 AM | Google
★★★★★ aleahlineberry61
Our sales associate Logan was incredibly helpful! Our requests were hard to come by but he handled it with professionalism and we left happy and we also left with a vehicle. I definitely recommend this dealership. | Read Full Review
6/12/2024 12:00:00 AM | DealerRater
★★★★★ James Steahly
We purchased a vehicle for our son recently and throughout the whole process Robbie Hibbs was great! I would highly recommend visiting Berglund Chrysler Jeep Dodge Ram and seeing Robbie for all your new or used vehicle needs. | Read Full Review
6/8/2024 12:00:00 AM | Google
★★★★★ Scott Lusk
I contacted Berglund in reference to a truck that was advertised on Carfax. Donnie emailed me back very quickly and sent me several pictures and answered my many questions as I was coming from TN to purchase this truck. It is now two weeks later and I have come across some alignment issues with the truck. I contacted Donnie again as | Read Full Review
6/8/2024 12:00:00 AM | Google
★★★★★ Rhaisheeta Elder
If you need a dependable, reliable, affordable vehicle don’t walk but RUN to this location and ask for Eric Jennings. I had the pleasure of working with him and after some trial and error he was able to get me in something better than what I originally wanted. I highly recommend you shop here. | Read Full Review
5/29/2024 12:00:00 AM | Google
★★★★★ Dallas Wayne Cooper
We wanna give a shout to Berglund Jeep Chrysler and Jeremy Mccoy and the service dept for going above and beyond providing us with a new jeep to drive for our wedding. My Jeepquisha decided to have a bad water pump at 119,000 miles and this is the first time that she's been in the shop besides routine maintenance. We are so gratefu | Read Full Review
5/27/2024 12:00:00 AM | Google
★★★★★ Daltra NorAm LLC
My wife and I have now purchased multiple vehicles from Donnie Shelton. Quite frankly, we have gone out of our way to make certain his hands are involved in any transactions we've conducted within the Berglund network (any brand). We have yet to come across a more kind and down to earth salesman. He is genuine, treats his customers a | Read Full Review
5/27/2024 12:00:00 AM | Google
★★★★★ Devan Ritchie
Jeremy McCloy is the new GM at Berglund. This is already becoming a more pleasant experience than under previous management which had left me with a very bad taste for the place. I have been fairly jaded and Jeremy asked me to come in so we could talk about the issue and look for a resolve. I immediately took this as a ploy to get m | Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ Jamie crozier
Logan Blair helped me get a truck, he was so helpful throughout the whole process. I can’t thank them enough! | Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ Devan Ritchie
Update 3: BEWARE AND AVOID AT ALL COSTS Vehicle recall and warranty repairs were completed. Great. Upon return of the vehicle a loud whistling was noted pulling out of the parking lot and driving home. Upon arriving at home the vehicle began smoking from under the passenger side of the hood; I assumed this was due to it burning off | Read Full Review
5/19/2024 12:00:00 AM | Google
★★★★★ David Cuccia
Our salesman, Logan Blair, did an excellent job supporting our purchase. We purchased a new Jeep Wrangler remotely and Logan made the process extremely easy. Very happy with our purchase and support from Logan. | Read Full Review
5/17/2024 12:00:00 AM | Google
★★★★★ mike schwartz
Everything was great! Very easy to deal with. | Read Full Review
5/17/2024 12:00:00 AM | Google
★★★★★ Ramesh Mr
I received wrong diagnosed report for faulty door switch for that I was chasing customer care and calling repeatedly to service center, there is no responses from any one. Service is very bad and poor responses. | Read Full Review
5/6/2024 12:00:00 AM | Google
★★★★★ allissa guinta
Logan Blair was awesome! He made the process of finding my new car stress-free and easy. Couldn’t recommend anyone else! | Read Full Review
5/2/2024 12:00:00 AM | Google
★★★★★ Derek Wilkins
Impossible to talk to a service advisor, won’t answer a phone or return calls and appointments are 1-2 months out! Custom service is long gone. Update: I moved my rating from 1 star to 4 stars because of some follow-ups with their new management, both on the phone and in person. They are fully aware of the room for improvement in th | Read Full Review
5/2/2024 12:00:00 AM | Google
★★★★★ MICHAEL KOISHOR
I almost forgot to post my review for Logan Blair but he was very informative and it never felt like he was trying to sway me one way or another (a feeling I’ve had at other cars lots, while shopping around). He helped me and my wife get the perfect family vehicle and if you are looking for a car I highly recommend him to help you in | Read Full Review
4/30/2024 12:00:00 AM | Google
★★★★★ Becca Blair
Logan Blair was so helpful. It was pretty stressful with 2 under 2!!! But Logan was so attentive and personable, and worked with us to make sure we were happy leaving the lot! | Read Full Review
4/30/2024 12:00:00 AM | Google
★★★★★ Tango
I was so happy to hear they supported our military. Logan Blair was exceptional at his job and offered a great experience | Read Full Review
4/30/2024 12:00:00 AM | Google
★★★★★ Tatum Bautista
I’d like to take a moment to give appreciation to Logan Blair on his outstanding excellence in customer service and salesmanship. He really goes above and beyond in meeting the needs of customers and his talent should be recognized. Buying a vehicle is typically a fraught process but Logan’s ability to connect and communicate step by | Read Full Review
4/30/2024 12:00:00 AM | Google
★★★★★ Derek Wilkins
Impossible to talk to a service advisor, won’t answer a phone or return calls and appointments are 1-2 months out! Custom service is long gone. | Read Full Review
4/30/2024 12:00:00 AM | Google

of 8