Return to complete listing of Jeep Service & Maintenance Servicing Waldorf

Mon: 07:30 am - 06:00 pmTues: 07:30 am - 06:00 pmWed: 07:30 am - 06:00 pmThur: 07:30 am - 06:00 pmFri: 07:30 am - 06:00 pmSat: 07:30 am - 02:30 pmSun: Closed

General Service
Oil Changes
Tire Maintenance
Brake Service
Battery Service

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

Fast and convenient service
No appointment needed
Service for nearly all makes and models

Complimentary multi-point inspection
Tires and other services available

Coupons and Rebates for extra savings
Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.

Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.

Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

Friction Reduction
Heat Reduction

Engine Cleaning
Weather Tolerance

Rust and Corrosion Prevention
Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

Goodyear
Dunlop
Kelly
Bridgestone®

Firestone
Michelin®
BFGoodrich
Uniroyal

Continental
General
Yokohama®
Pirelli®

Falken
Ohtsu
Hankook
KUMHO

Nexen
Toyo
Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

Ultra-Quiet Braking
New Brake Hardware

Superior Braking Performance
Rigorously Tested

Stainless Steel Hardware
Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

Clean Your Battery
Limit Heat Exposure

Avoid Short Trips
Clamp Your Batteries

Turn Off Extra Features
Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Prince Frederick Chrysler Jeep Dodge

Prince Frederick Chrysler Jeep Dodge is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

Shuttle Service Available
Free WiFi
We Have Early Bird Hours
We Offer Mopar Accessories
We Offer Mopar Performance Parts
We Do State Inspections
Ask About Service Contracts
Certified Technicians

Call (410) 394-9381 today to schedule your next appointment.

Our technicians at Prince Frederick Chrysler Jeep Dodge are ready to help you!

Prince Frederick Chrysler Jeep Dodge is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:

Next Available Bay Service: Members are always first in line for maintenance and repair work
Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Prince Frederick Chrysler Jeep Dodge today at (410) 394-9381 to learn more

Check for Vehicle Recalls

Customer Reviews

★★★★★ shans
Excellent, friendly service. Nice waiting area and restroom. Appointment time is respected at this service department. | Read Full Review
4/22/2025 12:00:00 AM | DealerRater
★★★★★ LBass
Great experience...good deal also. | Read Full Review
4/18/2025 12:00:00 AM | Google
★★★★★ Keatly Pinon
Highly recommend had an amazing experience from start to finish make sure you speak to Robbie! | Read Full Review
4/18/2025 12:00:00 AM | Google
★★★★★ James Seger
This was a very seamless and painless experience. Dealing with Jesse and Jathen Just made this experience amazing. There was no back-and-forth and I felt like I got a great deal when I left out of there. | Read Full Review
4/18/2025 12:00:00 AM | Google
★★★★★ Donnie G
Super personable. Great experience! | Read Full Review
4/13/2025 12:00:00 AM | Google
★★★★★ Todd Williams
| Read Full Review
4/12/2025 12:00:00 AM | Google
★★★★★ P P
I always come to Prince Frederick Jeep to get my Jeep Gladiator serviced. The manager s and associates are always professional and accommodate me. I really appreciated them keeping to the time frame they anticipated my alignment to be completed. I will come here again for servicing my vehicle in the future. | Read Full Review
4/12/2025 12:00:00 AM | Google
★★★★★ Frank Carson
The service department took care of the car's issue in a friendly and timely way. Greatly appreciated! | Read Full Review
4/12/2025 12:00:00 AM | Google
★★★★★ Juan Montague
| Read Full Review
4/12/2025 12:00:00 AM | Google
★★★★★ Dale Bingham
Good service. Good people. Close to a Dunkin. Waiting area was horrible and small. I stood outside when it was close to complete as there were 4 other people in there like an elementary school classroom. | Read Full Review
4/12/2025 12:00:00 AM | Google
★★★★★ Justin Mefford
In an out do the dealership in half an hour. Like talking with old friends always pleasant ask for my man Bradley. Best vehicles best deals. | Read Full Review
4/11/2025 12:00:00 AM | Google
★★★★★ karsandra payne
Always a pleasure when I go there so professional and get everything I need done in perfect time and my sales rep is awesome. | Read Full Review
4/10/2025 12:00:00 AM | Google
★★★★★ tanya white
My experience with Prince Frederick CJDR was wonderful. From the sales to the service I was treated with such respect and kindness. Jenn at the service depart went above and beyond to make sure my needs were met and I was happy. I’m very pleased with my recent experience. | Read Full Review
4/10/2025 12:00:00 AM | Google
★★★★★ AJ
Had a great experience with the team at Prince Frederick! The buying and trading in process was a breeze. From Jathan who started the process to Dee who went over financing with me to Chris who helped finalize the transaction. Can’t thank them enough for the simple buying process. If I am ever in the market again for a truck I will b | Read Full Review
4/8/2025 12:00:00 AM | DealerRater
★★★★★ LoGaNiTe
| Read Full Review
4/7/2025 12:00:00 AM | Google
★★★★★ Justin Naehu
Ask for Brad! Very knowledgeable and great experience made the process of getting into a new truck quick and easy went above and beyond would recommend to family and friends | Read Full Review
4/7/2025 12:00:00 AM | Google
★★★★★ Diane Bryan
Very friendly staff at the service department. My brakes seemed to be going bad but they test drove and inspected and advised that the brakes were still good which saved me money and provided assurance that my car is safe. Thank you! | Read Full Review
4/7/2025 12:00:00 AM | Google
★★★★★ J.P. Drew
Lyndon M. was my salesman and I couldn't have had a better experience! He was very patient and provided amazing customer service. The entire team was a pleasure to work with and I will definitely refer friends and family in the future. | Read Full Review
4/6/2025 12:00:00 AM | Google
★★★★★ Kevin Reeder
I recently had the pleasure of visiting the Prince Frederick Dodge service department, and I can’t say enough about how fantastic my experience was! The team there is top-notch, but I have to give a special shoutout to Jennifer—she’s an absolute gem. From the moment I walked in, her warm, professional demeanor put me at ease. She wen | Read Full Review
4/5/2025 12:00:00 AM | Google
★★★★★ GRETA LAUX
Had a great experience working with the dealership and Basil. He was super helpful and made the whole process smooth and stress-free. My fiancé has bought multiple trucks and cars from them, and they always give us a great deal and take care of us. Highly recommend! | Read Full Review
4/5/2025 12:00:00 AM | Google
★★★★★ Ashley Charlie
I had an exceptional experience at Prince Frederick Chrysler Jeep Dodge Ram. I worked with Jesse, Jathan, and Keith, and their customer service was outstanding. Unlike the typical dealership experience, I never felt pressured or uncomfortable. Instead, everyone was knowledgeable, kind, and honest. Jathan, in particular, was incredib | Read Full Review
4/4/2025 12:00:00 AM | Google
★★★★★ Ben DeBosky
Dickie and Jen are great. They did an amazing job helping me right on the spot and getting me back on the road. I highly recommend. | Read Full Review
4/4/2025 12:00:00 AM | Google
★★★★★ Nate Phenicie
Ask for Jathan! Best sales professional in the business. This dealership is so good I will be driving 2.5 hours back here next time I need a vehicle for me or my family. Professional and fair, no need to go to any other dealership. Save yourself some time and come to Price Fredrick Chrysler Jeep Dodge Ram. Would give 6 stars if I cou | Read Full Review
4/1/2025 12:00:00 AM | Google
★★★★★ John Heaton
Had an emergency problem the day before a big road trip. They got me in immediately and solved the problem. Friendly, knowledgeable people. | Read Full Review
3/31/2025 12:00:00 AM | Google
★★★★★ gilbert hernandez
In all the years I have bought vehicle from dealership this one is one of the best in costumer service they go out the ther way to insure all your expectations are met to get your new vehicle. Highly recommended | Read Full Review
3/31/2025 12:00:00 AM | Google
★★★★★ tcassavaugh
I've been buying from the CDJR dealer in Prince Frederick since 1996. First Ralphs, now PFCDJR at its more recent location. I've always had good luck with service and have gotten fair and good deals on trades and purchasing. If you're looking for a car or just need service, check them out. | Read Full Review
3/31/2025 12:00:00 AM | DealerRater
★★★★★ Earl Cusick
If I could go lower I would, Took my 2013 Jeep Wrangler to PFCJDR dealer as I needed a oil change and I had oil drops under my jeep after overnight parking, The service manager made it very clear It was a $230.00 dollar diagnostic cost to find the cause of the leak and then add the cost of the oil change. I informed him I had bought | Read Full Review
3/27/2025 12:00:00 AM | Google
★★★★★ Randy Michael
| Read Full Review
3/26/2025 12:00:00 AM | Google
★★★★★ jksvoboda
We brought our vehicle in for service they listened to our concerns diagnosed and fixed our problem. They did it in a very timely manner. | Read Full Review
3/15/2025 12:00:00 AM | DealerRater
★★★★★ Christopher McDowell
| Read Full Review
3/12/2025 12:00:00 AM | Google
★★★★★ Breonna Gayheart
My husband and I went in on Friday just planning on browsing and checking out our options. We dealt with Jeremiah as our salesperson, Austin the sales manager and Danny was our finance person. They were all wonderful and very helpful through the entire process and shared our excitement with us when we were able to find what we were l | Read Full Review
3/4/2025 12:00:00 AM | Google
★★★★★ ggarza0717
Our experience at the dealership was pleasant. The employees very helpful and knowledgeable. Especially the young man that helped us buy our vehicle. | Read Full Review
2/27/2025 12:00:00 AM | DealerRater
★★★★★ Emily Gervais
We recently purchased a used car here. We had some trouble with the car right away and the issues are still being worked out but the salesman Scott has been really helpful, attentive and considerate. We've been told they will take care of everything so we are hopeful everything works out. Update. The car had a few issues we noticed | Read Full Review
2/25/2025 12:00:00 AM | Google
★★★★★ John Proctor
I chose Prince Frederick Jeep due to a bad experience with my daughter’s jeep at Bayside Jeep in Annapolis MD. I took my daughters jeep to Prince Frederick and they did an outstanding job, so on Monday February 10th while changing my oil i noticed grease in the inside of the front passenger wheel. I called Prince Frederick Jeep to ge | Read Full Review
2/20/2025 12:00:00 AM | Google
★★★★★ Courtney Slack
Go see Robbie!! He made the process so very quick & easy! The service dept is hands down the best!!! | Read Full Review
2/11/2025 12:00:00 AM | Google
★★★★★ Chesapeakefloral
Service dept could not correct the death wobble in my jeep in for the 2nd time | Read Full Review
2/10/2025 12:00:00 AM | DealerRater
★★★★★ Brandon Fletcher
Brad is one of the best salesmen here! He made sure that he gave me all the options and was very friendly throughout the process. Definitely will recommend people to this location for him! | Read Full Review
2/4/2025 12:00:00 AM | Google
★★★★★ captdawson1
Nice people, price was good, I got what I asked for, good communications, I would recommend | Read Full Review
2/3/2025 12:00:00 AM | DealerRater
★★★★★ Zach Pedrosa
Chris was great, highly recommend. Thank you for a positive experience. | Read Full Review
1/29/2025 12:00:00 AM | Google
★★★★★ gregory2078
Prince Frederick Dodge has a great service department. They are very professional and can always squeeze me in. | Read Full Review
1/27/2025 12:00:00 AM | DealerRater
★★★★★ Patricia Stebbing
These folks went out of their way to help me find something and even delivered it to me because of my health concerns. Awesome! | Read Full Review
1/21/2025 12:00:00 AM | Google
★★★★★ jkcole2836
Not impressed with my used vehicle purchase. I do not feel like the inspections were done to the fullest extent. Pretty sure the oil was never changed before they sold it to me. | Read Full Review
1/16/2025 12:00:00 AM | DealerRater
★★★★★ Christopher
Service shop was AWESOME! I had two recalls and a repairs. Shane, the representative, was on point with updates. They finished everything on time to fit my timely schedule. | Read Full Review
1/14/2025 12:00:00 AM | Google
★★★★★ Joe E
I certainly had a great experience the crew here were kind and Chris was awesome with giving me updates on the ordering process for my gladiator. The only problem I had seems to be on the Jeep company as a whole and not the dealership with an item that wasn’t installed in the gladiator, but Chris has my back and is working to resolve | Read Full Review
1/7/2025 12:00:00 AM | Google
★★★★★ Darren Windsor
Extremely satisfied with Prince Frederick Dodge. After moving over from the UK, it was a struggle to get hold of cars but the team did a great job in searching for vehicles, recommending me vehicles and getting me approved at rates better than anywhere else. Dee and Jacob have been truly amazing and far exceeded my expectations and I | Read Full Review
12/13/2024 12:00:00 AM | Google
★★★★★ Robert Pilling
This place sold me a used vehicle that they said had a multi point inspection. The vehicle within 48 hours of taking it home had a check engine light. Once a mechanic looked at it two codes came back with a transmission issue. To get the part and replace it will take approximately 5 weeks, and my vehicle is not drivable. They denied | Read Full Review
12/13/2024 12:00:00 AM | Google
★★★★★ Jason Kane
| Read Full Review
12/9/2024 12:00:00 AM | Google
★★★★★ Linda Stevenson
We had been looking on line for a vehicle of this type when I found one at Price Frederick Chrysler, Dodge, Jeep and of course RAM. The transaction went very smoothly we arrived at 10am and at 1pm we were on the road with our "new to us" RAM 1500,regular cab, short bed. | Read Full Review
12/3/2024 12:00:00 AM | Google
★★★★★ Amy Rhinehart
Lyndon was super to work with. We pretty much did the whole transaction via email. He was attentive and responsive. We had our 22 month old with us and the entire place was more than accommodating! Thank you for everything Lyndon, we will be back to do business with you again. | Read Full Review
11/29/2024 12:00:00 AM | Google
★★★★★ Joey Keller
I recently called regarding a serious issue with my wife’s Pacifica, the service department wouldn’t even listen or entertain helping me. They cut me off and said “we’re booked until January.” Why continue to buy from them when you are treated like you’re not worth helping ? | Read Full Review
11/28/2024 12:00:00 AM | Google
★★★★★ Dasmeat103
| Read Full Review
11/25/2024 12:00:00 AM | Google
★★★★★ lrvicente
Never any issues when working the service department. Very customer focused and thorough when checking the car out. | Read Full Review
11/22/2024 12:00:00 AM | DealerRater
★★★★★ Melissa Van Meter
Always a pleasure to deal with, fast transaction time! Everyone is helpful and knowledgeable. Paperwork is streamlined! Other dealerships you spend all day working on a deal and here you spend a few hours! | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ Elbert reed
Excellent customer service and were willing to work with me to fit my financial needs , would strongly recommend them ???? hit up my guy Jathan , awesome dude | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Barry
Very. Curious. Quick turn around Time was able to set time where n I needed it | Read Full Review
11/7/2024 12:00:00 AM | DealerRater
★★★★★ liabastos
Great atmosphere and great customer service. Brad answered all my questions. He was extremely patient and polite. | Read Full Review
11/5/2024 12:00:00 AM | DealerRater
★★★★★ Lavon Williams
had a great experience | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Whgatens
Anyone who is thinking about buying a vehicle should consider Prince Frederick Chrysler Jeep Dodge. The moment you walk into the dealership you can feel the good vibe. None of that pressure that is so often demonstrated at other dealerships. Jesse O'Dell the General Manager is totally fair in matching your particular needs. Chris Hog | Read Full Review
10/31/2024 12:00:00 AM | DealerRater
★★★★★ Lukas Cerenzia
Bought my 2020 Ram 1500 from them. They are an amazing and very professional dealership with an amazing team behind them! | Read Full Review
10/29/2024 12:00:00 AM | Google
★★★★★ Wayne Blomquist
They have a great service department and reasonable prices on oil changes and tire rotation I will continue using these guys to do work on my vehicle Thanks ?? | Read Full Review
10/26/2024 12:00:00 AM | Google
★★★★★ Duane Blankenship
Very good experience. They always have worked well with me and have done a great. | Read Full Review
10/24/2024 12:00:00 AM | Google
★★★★★ IC
My experience with this dealership was outstanding. Jennifer and Dick were superb and I shall continue to bring my vehicle to this dealership. Thank you so much! | Read Full Review
10/22/2024 12:00:00 AM | Google
★★★★★ Neil Jones
On 10-15-24, my 2018 Dodge Charger SRT Hellcat wouldn't start, nor could I enter the vehicle via my key FOB. I assumed I had a key FOB, battery issue, or both. I brought my 2 key FOBs to the Parts Dept. at PF Dodge and had the batteries in the FOBs replaced. I went back to my vehicle and tried restarting it. I was able to enter a | Read Full Review
10/22/2024 12:00:00 AM | Google
★★★★★ Brad Karbowsky
Had a excellent experience | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ E Chaney
Horrendous service department. Less than zero stars.They apply outrageous charges for the same problem over and over when they can’t diagnose and fix the problem correctly. Months in the shop, 8k+ spent, and they want over 2k more. It’s an absolutely ridiculous situation. They use unethical practices and customer service is non exist | Read Full Review
10/4/2024 12:00:00 AM | Google
★★★★★ Amanda Reeder
Purchased a used Jeep from our salesman Robbie. He was knowledgeable, friendly, and attentive. Danny in finance was very helpful and personable. The team worked together to get us a great deal. We look forward to purchasing from them again. We had an issue with the service department a couple years ago, but they acknowledged their mi | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ bluemistfarm
Both my salesman(brad) and the Manager (basil)were very helpful. I never felt rushed or pressured. I got a fair deal on my trade-in and was able to stay within my budget. . | Read Full Review
9/27/2024 12:00:00 AM | DealerRater
★★★★★ Jeff Kies
| Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ Ashley Terrell
The customer service at this location is trash. I seen a car online and was already approved for the vehicle. Just to come to this location to pick up the vehicle to go ahead and finalize the purchase and they say they have their employee son purchasing the vehicle and didn’t even go through financing yet so if that deal falls throug | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ jmm
We took our 4500 Ram to have several recalls worked on this summer. I called to arrange the work the first time and the person I spoke to had to check on the parts and said he would call back, After 3-4 days I had not gotten a return call so I called. The person admitted he had forgotten about it. So then he did check on the parts an | Read Full Review
9/23/2024 12:00:00 AM | DealerRater
★★★★★ Jay Petrillo
Very friendly and knowledgeable staff. My salesperson, Chris, knew exactly what I was looking for and showed me the truck that checked all of my wants and needs. The finance department was very helpful and explained everything about the process. Danny is very knowledgeable about all facets of financing and doesn’t mind taking the tim | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ LJT
I hate writing bad reviews but this is one that must be said. I'm disappointed because I wanted to lease a new Wrangler, but the dealership is refusing to offer leasing options, despite advertising it on their website. When I called they are claiming " computer problems" This is the third time I've encountered this issue with CDJR d | Read Full Review
9/17/2024 12:00:00 AM | Google
★★★★★ Kmkite
Service manager and staff are great to work with. They understand how important my car is to me. | Read Full Review
9/11/2024 12:00:00 AM | DealerRater
★★★★★ Jon Edwards
| Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ Ron Boswell
Great place to buy a car, friendly people, and they brought the car to my house. I did everything online, never went to the dealership. | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ trishadephillip
very clean waiting area and friendly staff. job was done in about an hour. Thank you | Read Full Review
9/5/2024 12:00:00 AM | DealerRater
★★★★★ Jr.
If I could give -100 Stars I would! The service department is a joke! The service manager is a joke. Had my Jeep for over a month, for a warranty repair. Called the warranty company and they said the repair was covered, all the dealer had to do was open the claim with them, so they could authorize the repair. They still do nothing, | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ Jamara Bell
If 0 stars was a such thing, that’s what I would give these people, the whole entire service department including managers are frauds. DO NOT TAKE YOUR VEHICLE HERE FOR NOTHING, BETTER YET DONT EVEN BUY A VEHICLE FROM HERE!!!!!!!!! | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ kaki
Wonderful experience! Jesse and Chris took great care of us in the purchase of our new Jeep. Thank you! | Read Full Review
8/12/2024 12:00:00 AM | DealerRater
★★★★★ Renee Filyac
| Read Full Review
8/9/2024 12:00:00 AM | Google
★★★★★ sbosket
Be careful trading in vehicles. They don't turn the tags in and you get fined by MDOT. Frauds. Three months in, still trying to prove we no longer have this vehicle. | Read Full Review
8/9/2024 12:00:00 AM | Google
★★★★★ hurlock213
Jennifer is the best service manager I have worked with. I aways enjoy her professionalism, service, and friendly manner. | Read Full Review
8/7/2024 12:00:00 AM | DealerRater
★★★★★ Amanda Guilfoy
The service department is a joke. Dropped our truck off for a week on two different occasions and work didn’t get done, first time it didn’t even get looked at. After we specifically told them what we wanted worked on. Went to pick up the truck after no communication and work being done and Jim at the front couldn’t find our keys. A | Read Full Review
8/6/2024 12:00:00 AM | Google
★★★★★ lug9
Great service, repairs always top notch, cares about their customers, alway willing to work with customers | Read Full Review
8/5/2024 12:00:00 AM | DealerRater
★★★★★ michael_bell64
Great customer service, Jennifer is Great! I have no complaints and definitely would recommend Prince Frederick CDJR work service and sales. | Read Full Review
7/30/2024 12:00:00 AM | DealerRater
★★★★★ tina jones
Very nice crew of people. Great inventory of vehicles in stock. | Read Full Review
7/30/2024 12:00:00 AM | Google
★★★★★ Dale Wallace
| Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Tim
Great selection. Answered all of my questions and concerns. I bought a great truck at a great price! This place is awesome!!! | Read Full Review
7/23/2024 12:00:00 AM | DealerRater
★★★★★ doug jones
We purchased a very well maintained 2018 Jeep Cherokee from PFCJD RAM. Start to finish this was a pleasant, no stress process. We had a very busy week and were communicating with our sales person "Chris H" several times a day. Chris did his homework and formulated a very organized plan for us to view vehicles meeting our specifica | Read Full Review
7/20/2024 12:00:00 AM | Google
★★★★★ Brad9720
Robbie was great! He was very knowledgeable when answering questions about the jeeps i was interested in. | Read Full Review
7/19/2024 12:00:00 AM | DealerRater
★★★★★ M. Middleton
Good front deck support brake job done on time. Deck stayed late to receive car. Good experience!! | Read Full Review
7/19/2024 12:00:00 AM | DealerRater
★★★★★ Erin Wilson
I can’t thank Dakota enough for the wonderful experience we had when buying our Pacifica! The entire team at Prince Frederick had outstanding customer service but I really want to give Dakota the thanks he deserves for his sincere professionalism. He went above & beyond to make our car buying experience enjoyable and I truly apprecia | Read Full Review
7/17/2024 12:00:00 AM | Google
★★★★★ Garrett W
Had been searching all over for one of these 300s and turned out Prince Frederick had one above and beyond what I was looking for. I think I called them around 11 in the morning and by 7:00 PM I was driving my new car home. They knew that I was a little bit of a distance away, so they were happy to work with me over text messaging, e | Read Full Review
7/15/2024 12:00:00 AM | Google
★★★★★ Karl Chimiak
Great | Read Full Review
7/15/2024 12:00:00 AM | Google
★★★★★ jerry
I purchase 5 vehicles from Prince Frederick Dodge. That is all I need to said. | Read Full Review
7/11/2024 12:00:00 AM | DealerRater
★★★★★ ARNALDO ROMERO
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7/4/2024 12:00:00 AM | Google
★★★★★ Kim-Marie Vasquez
Out of all of my car buy experiences over the years, this was the best one yet. Jathan was so helpful, considerate and NOT pushy at all. The manager and finance guy were also very informative and considerate. They ended up delivering my new Wrangler the next day. I am very appreciative and will surely shop with them again. | Read Full Review
7/2/2024 12:00:00 AM | Google
★★★★★ marc penley
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7/1/2024 12:00:00 AM | Google
★★★★★ Austin Long
By far the best experience ive had when purchasing a new vehicle , from the sales man Robbie to the finance manager Austin . Never once felt pushed or pressured through out the process. I genuinely felt that Robbie had my best interests in mind . Closing the deal with Austin in finance office was a seamless process . Austin was ver | Read Full Review
6/27/2024 12:00:00 AM | Google
★★★★★ Alyssa Gaines
I recently had the pleasure of purchasing a car from Robbie at Prince Frederick Chrysler Jeep Dodge RAM, and I couldn't be happier with the experience. From the moment I walked in, the staff was incredibly welcoming and attentive. As a first time buyer, they took the time to understand my needs and helped me find the perfect car. The | Read Full Review
6/27/2024 12:00:00 AM | Google
★★★★★ Paul Sanford
It’s with great dismay that I’m here leaving a negative review of your establishment. We chose this dealership due to its high review/praise of work and customer service. Unfortunately this is not what we received. Long story short we took our vehicle (Pacifica Hybrid) here multiple times to fix a check engine light. Work was comple | Read Full Review
6/25/2024 12:00:00 AM | Google
★★★★★ Pnsanford
It’s with great dismay that I’m here leaving a negative review of your establishment. We chose this dealership due to its high review/praise of work and customer service. Unfortunately this is not what we received. Long story short we took our vehicle (Pacifica Hybrid) here multiple times to fix a check engine light. Work was complet | Read Full Review
6/25/2024 12:00:00 AM | DealerRater
★★★★★ tcassavaugh
I ordered and received a 2022 RAM REBEL Echo-diesel from the dealership. the whole process was great. the the price offered in trade of my Gladiator and the discounts offered on the truck were great. I don't think i could have gotten a better deal anywhere. Jesse and the sales team were outstanding. Service has been good. Jennifer, T | Read Full Review
6/23/2024 12:00:00 AM | DealerRater
★★★★★ Jody
When my wife and I pulled into your lord this past Monday, we purposely did it a bit late hoping to NOT attract attention. Just looking. I just wanted to get an idea on price for a RAM truck. Past experiences from other dealers made us feel like hamburger in a piranha tank. I was walking back to my wife's car because no price sticker | Read Full Review
6/22/2024 12:00:00 AM | DealerRater
★★★★★ Carmen Getty
I am very satisfied | Read Full Review
6/22/2024 12:00:00 AM | Google
★★★★★ Tarsha K.
BEST car buying experience...Austin is an ABSOLUTE pleasure to work with. | Read Full Review
6/22/2024 12:00:00 AM | Google
★★★★★ Lisa Sharrow
Teamwork is the dreamwork at Prince Frederick Chrysler Jeep Dodge Ram! Robbie greeted us first with his tier one hair and Colgate smile followed by Cameren, Keith, Basil, Tobi and the Closer Danny Walker. We are very happy with our purchase and will definitely buy our next car at Prince Frederick Chrysler. Thanks Jeff and Lisa | Read Full Review
6/18/2024 12:00:00 AM | Google
★★★★★ stanley day
Everyone from the salesman Bradley and Danny the finance manager to the employee, whose name I have forgotten, who helped deliver the truck to my home at 6pm on a friday night were all great. They did 95% of the paperwork via emai. Easiest vehicle purchase ever. Thank you all | Read Full Review
6/17/2024 12:00:00 AM | DealerRater
★★★★★ Roger McPherson
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6/12/2024 12:00:00 AM | Google
★★★★★ Jack Greene
When I called to schedule the oil change for my 2121Ram1500 LTD, I was given an appointment 2 days later. The engine compartment and cab air filters were changed and the tires were rotated. I did not pay for the oil change, new air filters, and tire totation as these tasks are included in my maintenance agreement. The service personn | Read Full Review
6/10/2024 12:00:00 AM | Google
★★★★★ thomas.james51
I brought my truck in with out notice or appointment and they took me in right away and fixed the problem Had my truck next day | Read Full Review
6/10/2024 12:00:00 AM | DealerRater
★★★★★ brianna anderson
Scott sold me the car of my dreams. The customer service is exceptional I will absolutely be back in the future and have referred numerous friends! 10/10 recommend | Read Full Review
6/5/2024 12:00:00 AM | Google
★★★★★ Donna Rogers
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6/3/2024 12:00:00 AM | Google
★★★★★ Bobby Jones
Great sales and service dept. A bit pricey for oil change and tire rotation Update 5/31/24. Purched my 3 vehicle from Prince Frederick Jeep/Dodge and my second thru Chris our salesman. Fantastic and knowledgeable all the wat thru. Thanks to Dee, Lisa and Jesse for making this a smooth transaction. Will definitely recommend them. | Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ justin hardesty
Undeniably the best dealership to deal with, awesome staff, amazing prices and finance department is the best I've ever seen. They offer very good trade in prices and get you in and out quickly. I've been all over the country and this dealership is #1 to purchase a vehicle from. Special thanks to my salesman Jathan and finance ma | Read Full Review
5/31/2024 12:00:00 AM | Google
★★★★★ Wayne Blomquist
Great place but try to sell you more warranties when your buying a vehicle then get you out the door and you overpaid more than you wanted , great people though | Read Full Review
5/31/2024 12:00:00 AM | Google
★★★★★ chris davis
My experience at Prince Frederick Chrysler Jeep Dodge Ram was great.Robbie was very helpful and knowledgeable made the car buying experience quick and easy. My time with Ms. Lisa and Mrs. Dee in finance was wonderful as well definitely will be recommending friends and family to this location. | Read Full Review
5/28/2024 12:00:00 AM | Google
★★★★★ Lisa Farinelli
Scott Parkinson and team welcomed me with professionalism, addressed my many questions and concerns and together we located the vehicle that would best serve my needs. Most grateful for their kind and competent support. I can honestly state I never felt any pressure to purchase or stress during the entire process and am now a proud o | Read Full Review
5/28/2024 12:00:00 AM | Google
★★★★★ McDowell.R
Service was done quickly and well done. The staff was courteous and polite throughout the entire visit. | Read Full Review
5/27/2024 12:00:00 AM | DealerRater
★★★★★ Dolores Rhodes-Height
I take pride in caring for my vehicles, so for repairs and routine service I take my vehicles to the dealerships. Safety for me and my family are my biggest concern, whennot comes to car repair. I have a teen driver, and took my Jeep in for service with concern regarding the brake pedal (squeaking) and In my opinion excessive brake | Read Full Review
5/24/2024 12:00:00 AM | Google
★★★★★ Michael O'Dell
I recently had the pleasure of visiting Prince Frederick Chrysler Jeep Dodge Ram, and I cannot recommend this dealership highly enough! From the moment I walked in, I was greeted with friendly smiles and exceptional customer service. The highlight of my visit was working with Jesse, who went above and beyond to ensure I had a fantast | Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ Fred Young
Truly outstanding service. Thank you | Read Full Review
5/17/2024 12:00:00 AM | Google
★★★★★ Dale Saul
The Mechanic did a great job. Out the door in 2 day repaired and ready to go. Thanks guys! | Read Full Review
5/17/2024 12:00:00 AM | Google
★★★★★ Meg J
It’s difficult to get ahold of the parts department. No one picked up the phone. The salesmen are decent to work with though. | Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ Ward McClung
100% Satisfaction with my visit. Appointment was as scheduled and finished promptly. Very friendly atmosphere. | Read Full Review
5/6/2024 12:00:00 AM | Google
★★★★★ Eric Holzberger
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5/5/2024 12:00:00 AM | Google
★★★★★ Alexis Sakulich
Jennifer was fantastic as usual helping getting my wrangler back quickly! | Read Full Review
5/2/2024 12:00:00 AM | Google
★★★★★ Stephanie Graver
Great sales experience with Austin H. and Danny the finance manager! No pushy sales tactics, and very customer service oriented. All my questions were answered and my concerns were addressed. They even delivered my vehicle to me. I highly recommend this dealership. | Read Full Review
4/29/2024 12:00:00 AM | Google
★★★★★ Eric Tomlinson
Ordered and paid for a part for my Jeep Cherokee. The part was on back order, which is understandable. After 2 months of waiting I decided to follow up to see if they part had arrived, which it had, but the service department never called me. I had waited over 2 months to have the part installed while they had it the whole time. | Read Full Review
4/29/2024 12:00:00 AM | Google
★★★★★ Timothy Fridman
The dealership serviced our jeep quickly with excellent communication. | Read Full Review
4/26/2024 12:00:00 AM | Google

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