Return to complete listing of Dodge Service & Maintenance Servicing Pensacola

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Hill-Kelly Dodge Chrysler Jeep

Hill-Kelly Dodge Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Free WiFi
  • We Have Early Bird Hours
  • 24 Hour Service Center
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (850) 266-7386 today to schedule your next appointment.

Our technicians at Hill-Kelly Dodge Chrysler Jeep are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ michael aaron
    Awesome experience at Hill-Kelly yesterday!!! Buster went above and beyond getting me into my new 2019 Ram 1500!!! Highly recommended!! Best experience I’ve had at a dealership in 20 years!!! | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★ tracy montgomery
    Broke down just before going home. They helped me get back on the road. Played my fears ; very kind. Explained all issues so I can understand. | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★ Marcus Witek
    The facility is nice, service was prompt. The one star stems due to pricing on an oil change I had. After paying $99 and leaving, I found out that they offer 3 oil change coupons for the price of one. The lack of forthcoming caused me to lose all trust in this dealership and will not do any business with them in the future. For those | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★ tracy montgomery
    Broke down just before going home. They helped me get back on the road. Played my fears ; very kind. Explained all issues so I can understand. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★ Micah Swindell
    Went in for a recall service. Was told 30 minutes because it’s just a little ABS module update. 3 HOURS LATER im having to go ask for my keys | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★ Micah Swindell
    Went in for a recall service. Was told 30 minutes because it’s just a little ABS module update. 3 HOURS LATER im having to go ask for my keys | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Miriam Meza
    Bob was our salesman. He was kind knowledgeable, didn’t pressure at all and was very helpful. Was a very good car buying experience! | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Miriam Meza
    Bob was our salesman. He was kind knowledgeable, didn’t pressure at all and was very helpful. Was a very good car buying experience! | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★ Andrea Smith
    | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★ Andrea Smith
    | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Danielle Jampetro
    Thank you so much to Mr Bob Folker. He was great in helping us get into a better vehicle. He was very helpful and professional. we will referring my friends to come visit | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Danielle Jampetro
    Thank you so much to Mr Bob Folker. He was great in helping us get into a better vehicle. He was very helpful and professional. we will referring my friends to come visit | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★ Daniel Hof
    Mechanics were awesome and fixed my vehicle. Service reps are great on the phone but in person I talked to two separate reps and both were rude. I thought they worked customer service | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★ Crystal
    Every experience with this place is always a complete headache a waste of time and money. I called Monday to make an appointment for a problem from them "fixing my van" now it's making a new noise. They called me the day of to tell me I no longer have a rental. It would be NICE TO KNOW so I could have made prior arrangements to pick | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★ Crystal
    Every experience with this place is always a complete headache a waste of time and money. I called Monday to make an appointment for a problem from them "fixing my van" now it's making a new noise. They called me the day of to tell me I no longer have a rental. It would be NICE TO KNOW so I could have made prior arrangements to pick | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Ian
    Hill-Kelly is a fantastic dealership! The car I bought wasn't the car I was looking for. Zachary is a great salesman. He listened to my checklist and was easy going. He even took the time to check on the 2 other vehicles I did want to drive to see if they were remotely driveable (they were in the shop). The gentleman in finance too | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Ian
    Hill-Kelly is a fantastic dealership! The car I bought wasn't the car I was looking for. Zachary is a great salesman. He listened to my checklist and was easy going. He even took the time to check on the 2 other vehicles I did want to drive to see if they were remotely driveable (they were in the shop). The gentleman in finance too | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★ Daniel Hof
    Mechanics were awesome and fixed my vehicle. Service reps are great on the phone but in person I talked to two separate reps and both were rude. I thought they worked customer service | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Angela Brown Tyson
    I want to Send a Special Outstanding Amazing Customer Service Review for Mr. Bob Our Sales Agent and Hill- Kelly Dodge Team , Your Service Was Amazing !!! Professional, Welcoming and Everyone Treated Myself and James So Well , I Thank you for your Kindness ?? and I Love My Dream Car a Convertible BMW | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ John-Henry Justice
    Ashley in service is great | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ John-Henry Justice
    Ashley in service is great | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Angela Brown Tyson
    I want to Send a Special Outstanding Amazing Customer Service Review for Mr. Bob Our Sales Agent and Hill- Kelly Dodge Team , Your Service Was Amazing !!! Professional, Welcoming and Everyone Treated Myself and James So Well , I Thank you for your Kindness ?? and I Love My Dream Car a Convertible BMW | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ kenla_24
    We had an awesome experience at Hill-Kelly Dodge, everyone was friendly and welcoming! I bought my very dream car and Bob Folker was our salesman, he was personable, transparent and very professional, he made the process painless and uncomplicated. I am beyond grateful and I would absolutely recommend him to anyone wanting to purchas | Read Full Review
    4/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ kenla_24
    We had an awesome experience at Hill-Kelly Dodge, everyone was friendly and welcoming! I bought my very dream car and Bob Folker was our salesman, he was personable, transparent and very professional, he made the process painless and uncomplicated. I am beyond grateful and I would absolutely recommend him to anyone wanting to purchas | Read Full Review
    4/14/2025 12:00:00 AM | Cars.com
  • ★★★★★ Kenisha Douglas
    We had an awesome experience at Hill-Kelly Dodge, everyone was friendly and welcoming! I bought my very dream car and Bob Folker was our salesman, he was personable, transparent and very professional, he made the process painless and uncomplicated. I am beyond grateful and I would absolutely recommend him to anyone wanting to purchas | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ Kenisha Douglas
    We had an awesome experience at Hill-Kelly Dodge, everyone was friendly and welcoming! I bought my very dream car and Bob Folker was our salesman, he was personable, transparent and very professional, he made the process painless and uncomplicated. I am beyond grateful and I would absolutely recommend him to anyone wanting to purchas | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ Shay Elharar
    | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Shay Elharar
    | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★ Jodi Burgess
    Purchased a brand new car here in late 2020. Transmission needed by early 2025. Given the run around by my "service advisor" regarding loaners/rentals available thru them and was assured my car would be ready by a certain date and it was not three different times. Very disappointed in my entire experience with Hill Kelley Dodge. | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★ Jodi Burgess
    Purchased a brand new car here in late 2020. Transmission needed by early 2025. Given the run around by my "service advisor" regarding loaners/rentals available thru them and was assured my car would be ready by a certain date and it was not three different times. Very disappointed in my entire experience with Hill Kelley Dodge. | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★ Jodi Burgess
    Purchased a new car here in late 2020. Transmission needed by early 2025. Given the run around by my "service advisor" Mike F regarding loaners and was assured my car would be ready by a certain date and it was not. Very disappointed in my experience. I would not buy another car here and I certainly wouldn't recommend their service | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★ Jodi Burgess
    Purchased a new car here in late 2020. Transmission needed by early 2025. Given the run around by my "service advisor" Mike F regarding loaners and was assured my car would be ready by a certain date and it was not. Very disappointed in my experience. I would not buy another car here and I certainly wouldn't recommend their service | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★ Jay Bird
    31 Mar. Turned vehicle over to service dept to have recall work done that was expected to take 2 days. Also asked the service rep to look at a blind spot sensor the vehicle was giving us about once a week, this has been an issue since purchase and looked at before, told there was nothing wrong all previous times. 2 Apr. received cal | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★ Jay Bird
    31 Mar. Turned vehicle over to service dept to have recall work done that was expected to take 2 days. Also asked the service rep to look at a blind spot sensor the vehicle was giving us about once a week, this has been an issue since purchase and looked at before, told there was nothing wrong all previous times. 2 Apr. received cal | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Gabriel Hartley
    Bob was an absolutely amazing dude, as soon as we pulled up he was right there willing to help. He didn't give us any of the typical dealership bs, he is the first salesman in a very long time that wasn't just looking for a sale instead really goes out of his way to help people and that is exactly what he did. I cant recommend him en | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ LiL Chaos
    Everyone we encountered during our process, from start to finish, was friendly and helpful. There was no pressure, and we were given plenty of resources to assist us in making the best decision. I definitely recommend! | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Gabriel Hartley
    Bob was an absolutely amazing dude, as soon as we pulled up he was right there willing to help. He didn't give us any of the typical dealership bs, he is the first salesman in a very long time that wasn't just looking for a sale instead really goes out of his way to help people and that is exactly what he did. I cant recommend him en | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ LiL Chaos
    Everyone we encountered during our process, from start to finish, was friendly and helpful. There was no pressure, and we were given plenty of resources to assist us in making the best decision. I definitely recommend! | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★ lbtx1973
    My son bought his first vehicle here, to find out that this vehicle had preexisting issues. The dealer denies all of them and does not stand behind the products they sell. Don't buy , don't get scammed they don't value customers only making a sale. | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★ lbtx1973
    My son bought his first vehicle here, to find out that this vehicle had preexisting issues. The dealer denies all of them and does not stand behind the products they sell. Don't buy , don't get scammed they don't value customers only making a sale. | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★ Spiros Petrovits
    Just in case you were thinking of taking your vehicle here!??!! Run away! | Read Full Review
    3/30/2025 12:00:00 AM | Google
  • ★★★★★ CDR Bill Dickup, USN Retired
    Best car buying experience I have ever had. Kendra, Will, Richard, and Rusty couldn't have been more accommodating and professional. No dealership shannagans, just a straight, honest deal. | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ CDR Bill Dickup, USN Retired
    Best car buying experience I have ever had. Kendra, Will, Richard, and Rusty couldn't have been more accommodating and professional. No dealership shannagans, just a straight, honest deal. | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ kristi mcgill
    PROS: Most of the process was done by email and phone before I arrived which saved time. They had the vehicle in stock that I wanted. The salesman was pleasant. They replaced the windshield that had a small crack. CONS: After being assured more than once that my AL and FL taxes were included to avoid so much out of pocket for my tag | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ kristi mcgill
    PROS: Most of the process was done by email and phone before I arrived. They had the vehicle in stock that I wanted. The salesman was pleasant. They replaced the windshield that had a small crack. CONS: After being assured more than once that my AL and FL taxes were included to avoid so much out of pocket for my tag , I STILL HAD TO | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ kristi mcgill
    PROS: Most of the process was done by email and phone before I arrived which saved time. They had the vehicle in stock that I wanted. The salesman was pleasant. They replaced the windshield that had a small crack. CONS: After being assured more than once that my AL and FL taxes were included to avoid so much out of pocket for my tag | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Jarret P. Nichols
    Friendliest people, hope the Nissan works as well as the people there | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Jarret P. Nichols
    Friendliest people, hope the Nissan works as well as the people there | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★ David Berg
    This Dealership is a Joke – Avoid at All Costs! If I could give zero stars, I absolutely would. I scheduled an appointment at this dealership for a simple oil change, tire rotation, and to check the tire pressure sensors. During the call, the representative asked for my VIN number to look up my vehicle, so they knew exactly what I h | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★ David Berg
    This Dealership is a Joke – Avoid at All Costs! If I could give zero stars, I absolutely would. I scheduled an appointment at this dealership for a simple oil change, tire rotation, and to check the tire pressure sensors. During the call, the representative asked for my VIN number to look up my vehicle, so they knew exactly what I h | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Mike Hual
    Very quickly completed work while I relaxed in the comfortable and clean waiting room. Free coffee, tea, and some snacks. The restroom is always clean. | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Mike Hual
    Very quickly completed work while I relaxed in the comfortable and clean waiting room. Free coffee, tea, and some snacks. The restroom is always clean. | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Stacy Dobbins Hill
    Quick service | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Stacy Dobbins Hill
    Quick service | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★ Camae Richardson
    Extremely disappointed in this dealership. Spoke with two different people, Angela who was attempting to get me out the door numbers on a vehicle but ended up never returning my call. Then my husband reached out and spoke with someone and made an appointment to come test drive the vehicle. Once we arrived for the appointment time th | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★ Camae Richardson
    Extremely disappointed in this dealership. Spoke with two different people, Angela who was attempting to get me out the door numbers on a vehicle but ended up never returning my call. Then my husband reached out and spoke with someone and made an appointment to come test drive the vehicle. Once we arrived for the appointment time th | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ susan scialabba
    Got my truck done fast. Good job. Very nice and helpful. Thank you | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ susan scialabba
    Got my truck done fast. Good job. Very nice and helpful. Thank you | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★ Johnathan walker
    There is no professionalism in this dealership I was lied to numerous times. There is bad leadership staring at the general sales mgr on down. I spent 8 hrs there and was given the runaround and told lies to. Don't waste your time at this dealership go somewhere else. They do not know how to treat their customers. | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★ Johnathan walker
    There is no professionalism in this dealership I was lied to numerous times. There is bad leadership staring at the general sales mgr on down. I spent 8 hrs there and was given the runaround and told lies to. Don't waste your time at this dealership go somewhere else. They do not know how to treat their customers. | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★ Mark Awdykowyz
    Salesman Jon offered me a great written discount on a new 2023 Challenger. He conducted a FaceTime video of the car and verified it had 26 miles on it. A few days later, Adam from finance called me, and without any explanation, quoted the sales price—but over $300 more. When I mentioned that wasn’t the agreed price, he said somethin | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★ Mark Awdykowyz
    Salesman Jon offered me a great written discount on a new 2023 Challenger. He conducted a FaceTime video of the car and verified it had 26 miles on it. A few days later, Adam from finance called me, and without any explanation, quoted the sales price—but over $300 more. When I mentioned that wasn’t the agreed price, he said somethin | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★ mark.awdykowyz
    Great initial FaceTime video and an agreed sale price. Unannounced change in sale price, without explanation, suggesting that I call the Texas DMV. Adam from Hill Kelly never followed up on the DMV issue. The sales manager, Jon, neglected to address the issues and only commented of what a great deal I was receiving from them (never d | Read Full Review
    2/24/2025 12:00:00 AM | Cars.com
  • ★★★★ mark.awdykowyz
    Great initial FaceTime video and an agreed sale price. Unannounced change in sale price, without explanation, suggesting that I call the Texas DMV. Adam from Hill Kelly never followed up on the DMV issue. The sales manager, Jon, neglected to address the issues and only commented of what a great deal I was receiving from them (never d | Read Full Review
    2/24/2025 12:00:00 AM | DealerRater
  • ★★★★ Mark Awdykowyz
    Salesman Jon offered me a great written discount on a new 2023 Challenger. He conducted a FaceTime video of the car and verified it had 26 miles on it. A few days later, Adam from finance called me, and without any explanation, quoted the sales price—but over $300 more. When I mentioned that wasn’t the agreed price, he said somethin | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★ Mark Awdykowyz
    Salesman Jon offered me a great written discount on a new 2023 Challenger. He conducted a FaceTime video of the car and verified it had 26 miles on it. A few days later, Adam from finance called me, and without any explanation, quoted the sales price—but over $300 more. When I mentioned that wasn’t the agreed price, he said somethin | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★ Robert Bounds
    Doing a better job with the service department today. | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★ Robert Bounds
    Doing a better job with the service department today. | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Emm Jay
    My shopping experience with Bob Folker was top tier! He was knowledgeable and very patient. The process was easy. I love my new vehicle and will most definitely be referring my family and friends. | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Emm Jay
    My shopping experience with Bob Folker was top tier! He was knowledgeable and very patient. The process was easy. I love my new vehicle and will most definitely be referring my family and friends. | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Shore
    I didn't have an appt but they got me right in. All I needed was a $40 part and was charged over $368 to put it in which wasn't long at all. Then when I went to pay I was charged a credit card fee. No one around here does that, especially not a big company. I complained at the site but no one of any status seems to care. I served my | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Shore
    I didn't have an appt but they got me right in. All I needed was a $40 part and was charged over $368 to put it in which wasn't long at all. Then when I went to pay I was charged a credit card fee. No one around here does that, especially not a big company. I complained at the site but no one of any status seems to care. I served my | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Fretwell
    We have now purchased two trucks from Hill-Kelly and have nothing but positive things to say. Bob was our salesman and was never pushy, always informative and easy to communicate with. We will absolutely recommend Bob Folker, Richard (finance) and the entire team at Hill-Kelly! Thank you again Bob! | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Fretwell
    We have now purchased two trucks from Hill-Kelly and have nothing but positive things to say. Bob was our salesman and was never pushy, always informative and easy to communicate with. We will absolutely recommend Bob Folker, Richard (finance) and the entire team at Hill-Kelly! Thank you again Bob! | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Jarvis Tay
    Bob was great! He was helpful and very patient. Although I still bought a car that was slightly above my budget but it was definitely worth the price. | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Jarvis Tay
    Bob was great! He was helpful and very patient. Although I still bought a car that was slightly above my budget but it was definitely worth the price. | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Krystal Smith
    Absolutely the best dealership I've ever worked with! | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Krystal Smith
    Absolutely the best dealership I've ever worked with! | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Griswold
    Bob Folker was excellent. He was motivated and wanted to make a great deal. I live in PCB and shopped around the dealerships in Panama City, and the experience was beyond WEAK. I am so glad I took my business to Bob. I found a great truck, with a great price. And had the vehicle delivered to my residence. The delivery team were profe | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Griswold
    Bob Folker was excellent. He was motivated and wanted to make a great deal. I live in PCB and shopped around the dealerships in Panama City, and the experience was beyond WEAK. I am so glad I took my business to Bob. I found a great truck, with a great price. And had the vehicle delivered to my residence. The delivery team were profe | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Hoist
    I was picking up a friend who was dropping off a vehicle at service. Looked around while waiting but the vehicle we had previously looked at for my daughter had been previously sold. Wasn't approached by anyone while looking, I wasn't there to purchase so all was well. | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★ jeremy burnette
    The Service Director is the worst I have seen in this business. Berates employees and treats them like dogs all while never leaving his office. I hope the owner of this dealership opens her eyes and makes a management change for the sake of the few good employees she has left and for the sake of the customers before the department is | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Hoist
    I was picking up a friend who was dropping off a vehicle at service. Looked around while waiting but the vehicle we had previously looked at for my daughter had been previously sold. Wasn't approached by anyone while looking, I wasn't there to purchase so all was well. | Read Full Review
    2/2/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Emerson- EXIT Realty
    Grrat experience buying with Bob Folker! Highly recommend | Read Full Review
    2/2/2025 12:00:00 AM | Google
  • ★★★★ jeremy burnette
    The Service Director is the worst I have seen in this business. Berates employees and treats them like dogs all while never leaving his office. I hope the owner of this dealership opens her eyes and makes a management change for the sake of the few good employees she has left and for the sake of the customers before the department is | Read Full Review
    2/2/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Emerson- EXIT Realty
    Grrat experience buying with Bob Folker! Highly recommend | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★ Meagan Stephens
    Dropped my 2021 Jeep Grand Cherokee off 01/15 for oil change and to have three problems looked at. The three problems were my head unit bubbling on the screen, a leak behind my passenger seat, and a popping noise coming from the driver side while driving. Was quoted 24-72 hours for the diagnostics to be done and have answers. I calle | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ shane short
    Top notch service, from the first contact all the way through receiving my plates. The excellence in service convinced me drive all the way home from Texas to get a truck from them. Even with dealing with some of the complexities of being military, out of state, the entire team was dedicated to “getting to yes” Angela, Bob Folker, Ru | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ shane short
    Top notch service, from the first contact all the way through receiving my plates. The excellence in service convinced me drive all the way home from Texas to get a truck from them. Even with dealing with some of the complexities of being military, out of state, the entire team was dedicated to “getting to yes” Angela, Bob Folker, Ru | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★ Meagan Stephens
    Dropped my 2021 Jeep Grand Cherokee off 01/15 for oil change and to have three problems looked at. The three problems were my head unit bubbling on the screen, a leak behind my passenger seat, and a popping noise coming from the driver side while driving. Was quoted 24-72 hours for the diagnostics to be done and have answers. I calle | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Hoist
    Stopped by to look at a car that my daughter was interested in. We didn't see it and were leaving when we were stopped by a salesman. He said he thought it sold earlier but went in to check. Next thing I know he is driving up in it. He took my daughter on a test drive. When they came back in we went in to see what they could do o | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Hoist
    Stopped by to look at a car that my daughter was interested in. We didn't see it and were leaving when we were stopped by a salesman. He said he thought it sold earlier but went in to check. Next thing I know he is driving up in it. He took my daughter on a test drive. When they came back in we went in to see what they could do o | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★ inbeingme8
    Zero rating for this service department and its management. During a routine service appointment for my Jeep, the service dept. deployed both airbags. The remedy offered by Harvis was only $1800.00 as remedy. The deployment of the airbags has rendered most of the electrical system non-working. No wipers, no odometer, speedometer, no | Read Full Review
    1/29/2025 12:00:00 AM | DealerRater
  • ★★★★ inbeingme8
    Zero rating for this service department and its management. During a routine service appointment for my Jeep, the service dept. deployed both airbags. The remedy offered by Harvis was only $1800.00 as remedy. The deployment of the airbags has rendered most of the electrical system non-working. No wipers, no odometer, speedometer, no | Read Full Review
    1/29/2025 12:00:00 AM | Cars.com
  • ★★★★ Mitchell S. Lankford
    A zero star is more accurite! The Service Department caused my vehicles air bags to deploy during a recal. Harvis offered me $1800.00 for my Jeep. I will never take my vehicle in to be serviced here again. The service department is the bread a butter of any dealership. They "might" have okay CS, but is only to sell you a car, they do | Read Full Review
    1/29/2025 12:00:00 AM | Cars.com
  • ★★★★ Pvrence V Richelieu
    Absolute nightmare. Charged 160$ just so they can plug their computer on. Go somewhere else. MANY places offer free code-reads (diagnosis). I only brought my car there there because that’s where I bought it. This agency is skilled to take your money. Lady on the phone confirmed my warranty covered car rental and it was a false sta | Read Full Review
    1/26/2025 12:00:00 AM | Google
  • ★★★★★ Darbi Timbes
    The best service I’ve ever received from a dealership! Definitely took the stress out of buying a car and went the extra mile to ensure I got the one I loved. Andy was the best!!! | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ Darbi Timbes
    The best service I’ve ever received from a dealership! Definitely took the stress out of buying a car and went the extra mile to ensure I got the one I loved. Andy was the best!!! | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★ Pvrence V Richelieu
    Absolute nightmare. Charged 160$ just so they can plug their computer on. Go somewhere else. MANY places offer free code-reads (diagnosis). I only brought my car there there because that’s where I bought it. This agency is skilled to take your money. Lady on the phone confirmed my warranty covered car rental and it was a false sta | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★ Rick C
    Worst service department ever experienced. You make an appointment; when you bring in the vehicle, they tell you it is 24-72 hour diagnosis time frame. Then their communication is horrible. This has happened for years so it's the culture of management. They don't care. | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★ Rick C
    Worst service department ever experienced. You make an appointment; when you bring in the vehicle, they tell you it is 24-72 hour diagnosis time frame. Then their communication is horrible. This has happened for years so it's the culture of management. They don't care. | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Charlotte Macias
    | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ Charlotte Macias
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    1/19/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Dolgin
    Outstanding work and professional service! Rebecca Rogers and the entire body shop staff were truly exceptional! Hill-Kelly’s Collision Center exceeded my expectations in every way | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Dolgin
    Outstanding work and professional service! Rebecca Rogers and the entire body shop staff were truly exceptional! Hill-Kelly’s Collision Center exceeded my expectations in every way | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Joshua Jones
    Great experience from start to finish with Bob! We came just to look and left with a new car. He was fast, honest, and very communicable. I will definitely tell everyone to go see Bob for their next car buying experience! Thanks BOB! | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Joshua Jones
    Great experience from start to finish with Bob! We came just to look and left with a new car. He was fast, honest, and very communicable. I will definitely tell everyone to go see Bob for their next car buying experience! Thanks BOB! | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Dannon Byrd
    I have to give a few folks an outstanding review - specifically Will in the Sales Department and Michael Frazier in the service department. I've purchased 2 vehicles through Will and have referred many friends and relatives over the years who've also purchased vehicles through him - all of which have had excellent experiences working | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Dannon Byrd
    I have to give a few folks an outstanding review - specifically Will in the Sales Department and Michael Frazier in the service department. I've purchased 2 vehicles through Will and have referred many friends and relatives over the years who've also purchased vehicles through him - all of which have had excellent experiences working | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ John Raleigh
    Nice dealership. Extremely responsive. Excellent pricing. | Read Full Review
    1/12/2025 12:00:00 AM | Google
  • ★★★★★ John Raleigh
    Nice dealership. Extremely responsive. Excellent pricing. | Read Full Review
    1/11/2025 12:00:00 AM | Google
  • ★★★★ FAISAL ABU ZAHEIRAH
    To HILL-KELLY Dodge Chrysler Jeep Ram, I would like to express my deep disappointment with the terrible experience I had at one of your authorized service centers. When I initially visited to have the transmission fluid changed, I specifically asked if this could cause any issues with my vehicle. The response was clear: “No, nothing | Read Full Review
    1/11/2025 12:00:00 AM | Google
  • ★★★★ FAISAL ABU ZAHEIRAH
    To HILL-KELLY Dodge Chrysler Jeep Ram, I would like to express my deep disappointment with the terrible experience I had at one of your authorized service centers. When I initially visited to have the transmission fluid changed, I specifically asked if this could cause any issues with my vehicle. The response was clear: “No, nothing | Read Full Review
    1/11/2025 12:00:00 AM | Google
  • ★★★★ Greg
    I took my truck here with an electrical issue because an employee had been recommended to me. On scheduling the service and dropping it off, I asked that this employee be the one to check my vehicle. After picking up my unrepaired vehicle on a Sat and just being given a receipt for my payment with no details, I called back in to find | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★ Brian Chewens
    I brought my truck there because I was having problems with my radio they told me that they found the problem and that the solution was to replace the radio so I had them replace the radio and it still doesn’t work and they are refusing to issue me a refund. | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★ Greg
    I took my truck here with an electrical issue because an employee had been recommended to me. On scheduling the service and dropping it off, I asked that this employee be the one to check my vehicle. After picking up my unrepaired vehicle on a Sat and just being given a receipt for my payment with no details, I called back in to find | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★ Brian Chewens
    I brought my truck there because I was having problems with my radio they told me that they found the problem and that the solution was to replace the radio so I had them replace the radio and it still doesn’t work and they are refusing to issue me a refund. | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★★ MR.XTREME RACING
    I was looking for a certain truck, with a certain look... Meet @MartinThomas 1 day he was out passing cards out, now I'm in my dream truck... Go see the kid he is the best salesman I have ever had to deal with. Everyone there stayed late hours to make sure the deal went through... If you looking for a car or truck Hill Kelly Dodge Pe | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ MR.XTREME RACING
    I was looking for a certain truck, with a certain look... Meet @MartinThomas 1 day he was out passing cards out, now I'm in my dream truck... Go see the kid he is the best salesman I have ever had to deal with. Everyone there stayed late hours to make sure the deal went through... If you looking for a car or truck Hill Kelly Dodge Pe | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Viktor Cadiente (Pensacola Realtor)
    We had a great experience working with Bob at Hill-Kelly Dodge Chrysler Jeep Ram during our car search! Bob went above and beyond to make the process smooth and enjoyable. He was attentive, professional, and incredibly personable, making us feel comfortable and well taken care of. Hill-Kelly is lucky to have someone like Bob on thei | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Viktor Cadiente (Pensacola Realtor)
    We had a great experience working with Bob at Hill-Kelly Dodge Chrysler Jeep Ram during our car search! Bob went above and beyond to make the process smooth and enjoyable. He was attentive, professional, and incredibly personable, making us feel comfortable and well taken care of. Hill-Kelly is lucky to have someone like Bob on thei | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Kenny Riedel
    Was there looking at a car the salesman Bob helped me with everything even transportation to the bank if you’re looking for a car and go there, ask for Bob for sure | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Casey Moats
    Very friendly place and great deals as well! | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Kenny Riedel
    Was there looking at a car the salesman Bob helped me with everything even transportation to the bank if you’re looking for a car and go there, ask for Bob for sure | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Casey Moats
    Very friendly place and great deals as well! | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Mary Denton
    Greg is the best. Just your regular down to earth, friendly next door neighbor guy. No pressure, no rush. Very easy going and very well rounded. I couldn’t have asked for a better experience. And very honest and humble too?? | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Mary Denton
    Greg is the best. Just your regular down to earth, friendly next door neighbor guy. No pressure, no rush. Very easy going and very well rounded. I couldn’t have asked for a better experience. And very honest and humble too?? | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★ Mike Kissee
    Absolute terrible customer service in both the service department and parts department. Wouldn’t even consider getting an oil change here | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★ lilian shawty
    Worst dealership ever save your money trust me ! | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★ Mike Kissee
    Absolute terrible customer service in both the service department and parts department. Wouldn’t even consider getting an oil change here | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★ lilian shawty
    Worst dealership ever save your money trust me ! | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★ Garrett Jones
    I bought a used car from Hill-Kelly Dodge. The car overheated four days after buying it and they refused to pay for the repair. They tout a thorough inspection and certification for their used cars but they do not stand by them nor do they hold to any code or policy of customer car and service. Do not buy a used car from Hill-Kell | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★ Garrett Jones
    I bought a used car from Hill-Kelly Dodge. The car overheated four days after buying it and they refused to pay for the repair. They tout a thorough inspection and certification for their used cars but they do not stand by them nor do they hold to any code or policy of customer car and service. Do not buy a used car from Hill-Kell | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★ Matthew
    They called about if I wanted to trade in my ram sherrod. They offered 40k on truck that sells used between 55-62k all day. I'll never buy a ram truck. They should tell all potential buyers hey of you buy a 85k trucks next year it's worth 40k. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★ Matthew
    They called about if I wanted to trade in my ram sherrod. They offered 40k on truck that sells used between 55-62k all day. I'll never buy a ram truck. They should tell all potential buyers hey of you buy a 85k trucks next year it's worth 40k. | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Ben C. Roth
    | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Ben C. Roth
    | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★ Jeri Yow
    They have had my wagoneer for about 4 weeks and it’s still not fixed. They are now putting us off until Monday. They have had the part to supposedly fix it since yesterday but aren’t going to do it until next week?? They won’t give us a loaner and we have to pay for a rental out of pocket with the hope of getting reimbursed. This wa | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★ Jeri Yow
    They have had my wagoneer for about 4 weeks and it’s still not fixed. They are now putting us off until Monday. They have had the part to supposedly fix it since yesterday but aren’t going to do it until next week?? They won’t give us a loaner and we have to pay for a rental out of pocket with the hope of getting reimbursed. This wa | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★ Nick Mathews
    This company will make you feel insignificant and belittle you the finance blurted my credit score out loud very unprofessional! If you are looking for a great buying experience and a team that will go above and beyond Step One is the place to go not only did step one get me in what I wanted but my wife too!!!! | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★ Nick Mathews
    This company will make you feel insignificant and belittle you the finance blurted my credit score out loud very unprofessional! If you are looking for a great buying experience and a team that will go above and beyond Step One is the place to go not only did step one get me in what I wanted but my wife too!!!! | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Gilmore
    | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Gilmore
    | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★ Brian Long
    Piss poor service department!!!!!! | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★ Brian Long
    Piss poor service department!!!!!! | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★ Jamie
    Inquired about trading in my vehicle. The salesman was professional, but the sales manager gave the lowest offer in a 500 mile radius. | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★ Jamie
    Inquired about trading in my vehicle. The salesman was professional, but the sales manager gave the lowest offer in a 500 mile radius. | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ MARION FELDER
    I received Superb customer sevice.. They have a professional experienced and courteous Team. I will definitely purchase my next vehicle there. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ MARION FELDER
    I received Superb customer sevice.. They have a professional experienced and courteous Team. I will definitely purchase my next vehicle there. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★ Ricky Gearhart
    Went to look at 2022 serria 1500 diesel truck! Our sales guy seem like he didn’t care if he got the sale or not and didn’t even try to fight for me to get a better deal! I wouldn’t recommend this dealership to anyone! Especially if that’s how the sales people are!! | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★ Ricky Gearhart
    Went to look at 2022 serria 1500 diesel truck! Our sales guy seem like he didn’t care if he got the sale or not and didn’t even try to fight for me to get a better deal! I wouldn’t recommend this dealership to anyone! Especially if that’s how the sales people are!! | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★ Shanon Salsbury
    I would give them zero stars if I could. The most unprofessional service department I have ever dealt with. Communication is horrible... prices are like being robbed.... after Talking to the Service Manager Lee, you can see the problem is not isolated to one person. Stay away from this place | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★ Shanon Salsbury
    I would give them zero stars if I could. The most unprofessional service department I have ever dealt with. Communication is horrible... prices are like being robbed.... after Talking to the Service Manager Lee, you can see the problem is not isolated to one person. Stay away from this place | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★ M
    After my oil change my engine light came on, my oil temperature would not work properly and my AC keeps messing up! My car had NO issues until i got here and it’s causing me more problem instead of the opposite. A simple oil change caused so many issues, imagine if you had serious issues with your car. It will explode after you get a | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★ M
    After my oil change my engine light came on, my oil temperature would not work properly and my AC keeps messing up! My car had NO issues until i got here and it’s causing me more problem instead of the opposite. A simple oil change caused so many issues, imagine if you had serious issues with your car. It will explode after you get a | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ John Brantley
    | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ John Brantley
    | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★ MyLastRam
    Absolute trash. Repeat customer here, Brought 2019 Ram in for Power steering locking up, engine sputtering, and steering wheel grinding three times now with extended warranty. Brought it on appointment 1st time and got “we reset the sensor” without addressing sputtering and grinding. Tobias service mgr identified the sputtering when | Read Full Review
    10/22/2024 12:00:00 AM | Cars.com
  • ★★★★ MyLastRam
    Absolute trash. Repeat customer here, Brought 2019 Ram in for Power steering locking up, engine sputtering, and steering wheel grinding three times now with extended warranty. Brought it on appointment 1st time and got “we reset the sensor” without addressing sputtering and grinding. Tobias service mgr identified the sputtering when | Read Full Review
    10/22/2024 12:00:00 AM | DealerRater
  • ★★★★ Brad Chapman
    Absolute trash. Repeat customer here, Brought 2019 Ram in for Power steering locking up, engine sputtering, and steering wheel grinding three times now with extended warranty. Brought it on appointment 1st time and got “we reset the sensor” without addressing sputtering and grinding. Tobias service mgr identified the sputtering when | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★ Brad Chapman
    Absolute trash. Repeat customer here, Brought 2019 Ram in for Power steering locking up, engine sputtering, and steering wheel grinding three times now with extended warranty. Brought it on appointment 1st time and got “we reset the sensor” without addressing sputtering and grinding. Tobias service mgr identified the sputtering when | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ David Pennington
    Carlie is amazing !!! | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ David Pennington
    Carlie is amazing !!! | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★ Brad Chapman
    Repeat customer here, Brought 2019 Ram in for Power steering locking up, engine sputtering, and steering wheel grinding three times now with extended warranty. Brought it on appointment 1st time and got “we reset the sensor” without addressing sputtering and grinding. Tobias service mgr identified the sputtering when i picked it up a | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★ Brad Chapman
    Repeat customer here, Brought 2019 Ram in for Power steering locking up, engine sputtering, and steering wheel grinding three times now with extended warranty. Brought it on appointment 1st time and got “we reset the sensor” without addressing sputtering and grinding. Tobias service mgr identified the sputtering when i picked it up a | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Randy Griener
    I have purchased several cars an trucks in my life. I can honestly say that Hill Kelly Dodge was the best dealer I've ever dealt with . I will definitely go back. My sales representative was the best his name was Will. Best salesman I've ever had Thanks Hill kelly | Read Full Review
    10/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kerry Pham
    I have bought so many cars here and love this dealership…Greg is awesome!! I’m always treated with kindness and respect and after recently visiting Tameron Dodge in Daphne, AL (they were the worst I’ve ever experienced…horrible sales managers) I am feeling super grateful to the Hill Kelly team! | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Kerry Pham
    I have bought so many cars here and love this dealership…Greg is awesome!! I’m always treated with kindness and respect and after recently visiting Tameron Dodge in Daphne, AL (they were the worst I’ve ever experienced…horrible sales managers) I am feeling super grateful to the Hill Kelly team! | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Jared M
    I can't say enough good things about the Parts and Service Team, specifically the Master Tech Lee. I was recently in the area due to being evacuated for a hurricane when the alternator failed on my truck. I opted to do a parking lot swap and during the process broke the connector on the alternator during the removal. After quickly | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Jared M
    I can't say enough good things about the Parts and Service Team, specifically the Master Tech Lee. I was recently in the area due to being evacuated for a hurricane when the alternator failed on my truck. I opted to do a parking lot swap and during the process broke the connector on the alternator during the removal. After quickly | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Van VanOverberghe
    The servuce department had my Jeep for 14 days "troubleshooting" the noise that I told then how to duplicate. After six days they called to tell me they could not replicate the noise. Explained again how to cause the noise, got a call back the next day and was told "yes, once the technician rolled down the window, we can hear the noi | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Van VanOverberghe
    The servuce department had my Jeep for 14 days "troubleshooting" the noise that I told then how to duplicate. After six days they called to tell me they could not replicate the noise. Explained again how to cause the noise, got a call back the next day and was told "yes, once the technician rolled down the window, we can hear the noi | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Kyle Contini
    Great shopping experience at this dealership. Their reviews are in the 4s, and well deserved. I'm sure random stuff happens, but normally I am fighting to get the agreed on price (I always internet shop before going to the dealership). In this case, I contacted them about the vehicle I was interested in, sent info on my trade, was of | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Kyle Contini
    Great shopping experience at this dealership. Their reviews are in the 4s, and well deserved. I'm sure random stuff happens, but normally I am fighting to get the agreed on price (I always internet shop before going to the dealership). In this case, I contacted them about the vehicle I was interested in, sent info on my trade, was of | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★ Mike Jr
    Slowest service, right hand does not know what the left hand is doing | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★ Wicked Lines
    Since March of this year(2024) I have been dealing with an issue with my soft top on my 2022 Jeep JLU and NOTHING has been completed since. At the time, my Jeep was at less than 30k miles and it is well taken care of and I have even bought an extended warranty to give it that “extra protection”!! Yeah, hope I never have to use it!! | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★ Wicked Lines
    Since March of this year(2024) I have been dealing with an issue with my soft top on my 2022 Jeep JLU and NOTHING has been completed since. At the time, my Jeep was at less than 30k miles and it is well taken care of and I have even bought an extended warranty to give it that “extra protection”!! Yeah, hope I never have to use it!! | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★ Mike Jr
    Slowest service, right hand does not know what the left hand is doing | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Billy Wilder
    Good service couldn’t complain | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Billy Wilder
    Good service couldn’t complain | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★ Karl Van
    *8/30-Been over a month and can’t get a call back or return email for my carpet…that’s approved by warranty to be replaced. * UPDATE 5/17-Both Brandy and Micheal reached out to me today to apologize, both listening to my concerns again and were understanding. Brandy made sure to have the appropriate people informed and assured me tha | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Chiefense
    Amazing and professional service by Nicki. I called and was in the worst mood but she made me feel comfortable and at ease. She made a terrible situation much better. I can't imagine bringing my car anywhere else for service | Read Full Review
    8/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Chiefense
    Amazing and professional service by Nicki. I called and was in the worst mood but she made me feel comfortable and at ease. She made a terrible situation much better. I can't imagine bringing my car anywhere else for service | Read Full Review
    8/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rodney Fillingim
    Excellent service, Josh was on it! And Will Morin in Sales is great at what he does, he will give you info to make the best decision for yourself. Great guy?? | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Rodney Fillingim
    Excellent service, Josh was on it! And Will Morin in Sales is great at what he does, he will give you info to make the best decision for yourself. Great guy?? | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Jess Williams
    It was a great experience | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★ Karl Van
    *8/30-Been over a month and can’t get a call back or return email for my carpet…that’s approved by warranty to be replaced. * UPDATE 5/17-Both Brandy and Micheal reached out to me today to apologize, both listening to my concerns again and were understanding. Brandy made sure to have the appropriate people informed and assured me tha | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Jess Williams
    It was a great experience | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Edward Mitchell
    This is the best dealership in the southeastern United States Great customer service always atitive to every need and the best selection of vehicles and pricing. | Read Full Review
    8/28/2024 12:00:00 AM | DealerRater
  • ★★★★★★ Edward Mitchell
    This is the best dealership in the southeastern United States Great customer service always atitive to every need and the best selection of vehicles and pricing. | Read Full Review
    8/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Marlene M.
    | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ john kamm
    | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Marlene M.
    | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ john kamm
    | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ JWS
    WILL MORIN WAS THE SALESMAN,HE WAS GREAT.I went here to just get an older back up vehicle.just in case.i bought a 2010 scion that had been traded in for something.the dealer was honest about the vehicle.it has to pass a inspection before they sale.i think it was October 23 I bought the car.ive put a lot of miles on it it has been a r | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ JWS
    WILL MORIN WAS THE SALESMAN,HE WAS GREAT.I went here to just get an older back up vehicle.just in case.i bought a 2010 scion that had been traded in for something.the dealer was honest about the vehicle.it has to pass a inspection before they sale.i think it was October 23 I bought the car.ive put a lot of miles on it it has been a r | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Darrik Scott
    Not the best experience, made an appointment but still took two days to do 2 hours of work. Oil change and diagnostic charge for checking an issue with ABS. Tried to charge me a miscellaneous fee of $27 for shop supplies, which I asked about and they took the charge off the bill. Part needed to fix ABS issue is not available and does | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Darrik Scott
    Not the best experience, made an appointment but still took two days to do 2 hours of work. Oil change and diagnostic charge for checking an issue with ABS. Tried to charge me a miscellaneous fee of $27 for shop supplies, which I asked about and they took the charge off the bill. Part needed to fix ABS issue is not available and does | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★ Shunda L
    If I could leave less than 1 star for the experience I had today I surely would. Stay away from Eddie. This man is a liar, for starters I advised him that I didn’t want my credit ran more than once. I ended up with 6 inquiries. He told me that he had got me approved for 100% financing when he in fact did not. He lied throughout t | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★ Shunda L
    If I could leave less than 1 star for the experience I had today I surely would. Stay away from Eddie. This man is a liar, for starters I advised him that I didn’t want my credit ran more than once. I ended up with 6 inquiries. He told me that he had got me approved for 100% financing when he in fact did not. He lied throughout t | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Alonzo SIMON, JR
    Dropped off my vehicle to have some minor work done at the body shop and Jennifer was amazing. She was personable, caring, and went the extra mile to ensure what I needed done would be done in a timely manner | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Alonzo SIMON, JR
    Dropped off my vehicle to have some minor work done at the body shop and Jennifer was amazing. She was personable, caring, and went the extra mile to ensure what I needed done would be done in a timely manner | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Charlie Odom
    | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Charlie Odom
    | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★ Judi B
    Already knew the problem with my dash lights. Still had to pay almost $200.00 for nothing. They insisted on a diagnostic test to tell me what I already told them. Then, they couldn't get the part and don't even know when they can get it. Two hours of my time and a lot of money. I received absolutely nothing. If you can't help a custo | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★ Judi B
    Already knew the problem with my dash lights. Still had to pay almost $200.00 for nothing. They insisted on a diagnostic test to tell me what I already told them. Then, they couldn't get the part and don't even know when they can get it. Two hours of my time and a lot of money. I received absolutely nothing. If you can't help a custo | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★ Jovonte Brown
    Took 5 business days for the vehicle to get diagnosed. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★ Jovonte Brown
    Took 5 business days for the vehicle to get diagnosed. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ James Reeves
    | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ James Reeves
    | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Azad Rahman
    | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Azad Rahman
    | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★ Jen-ay M.
    *Edit The vehicle I traded in should have never left your dealership still connected to my name. It took nearly 3 months to get this resolved and never once did I ever hear from Miles Bently, your General Manager. I personally left a message with you, Brandy, for Miles and still didn't get a call back. Don't blame another state for | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★ Jen-ay M.
    *Edit The vehicle I traded in should have never left your dealership still connected to my name. It took nearly 3 months to get this resolved and never once did I ever hear from Miles Bently, your General Manager. I personally left a message with you, Brandy, for Miles and still didn't get a call back. Don't blame another state for | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★ Jen-ay M.
    Please be very careful trading in your vehicle here and buying a new one. In May of 2024 I traded my Grand Jeep Cherokee for a new Dodge Ram. After 45 days I began getting parking tickets and toll violation citations. Long story short Hill Kelly Dodge sold the car before transferring my name off the title. As you can imagine this wa | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★ Jen-ay M.
    Please be very careful trading in your vehicle here and buying a new one. In May of 2024 I traded my Grand Jeep Cherokee for a new Dodge Ram. After 45 days I began getting parking tickets and toll violation citations. Long story short Hill Kelly Dodge sold the car before transferring my name off the title. As you can imagine this wa | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★ Laura Carter
    ANSWER the damn phone!! No calls??? I called 4 times, the service department ( once transferred) does not answer the phone! I let it ring for 10 minutes. ?? | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★ Laura Carter
    ANSWER the damn phone!! No calls??? I called 4 times, the service department ( once transferred) does not answer the phone! I let it ring for 10 minutes. ?? | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★ Laura Carter
    ANSWER the damn phone!! | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Cornell Davis
    Gene was the ultimate sales person! It was a stress free experience. He literally had my purchase done in 30 min. He sold me everything I wanted and nothing I didn’t need. In also got great value on my trade. Hill-Kelly is the way to go for an anxiety free car purchase. Ask for Gene next time you’re in the market for a car or Jeep. I | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Cornell Davis
    Gene was the ultimate sales person! It was a stress free experience. He literally had my purchase done in 30 min. He sold me everything I wanted and nothing I didn’t need. In also got great value on my trade. Hill-Kelly is the way to go for an anxiety free car purchase. Ask for Gene next time you’re in the market for a car or Jeep. I | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ cwallis2011
    I've had two oil changes at this dealership and so far there have been no issues. They usually communicate the ETA of the oil change at the time of arrival and sometimes my vehicle is done sooner, which is always nice. Service techs are all professional and welcoming. | Read Full Review
    7/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ cwallis2011
    I've had two oil changes at this dealership and so far there have been no issues. They usually communicate the ETA of the oil change at the time of arrival and sometimes my vehicle is done sooner, which is always nice. Service techs are all professional and welcoming. | Read Full Review
    7/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ Daniel Wilson
    | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Wilson
    | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Alyssa Tucker
    Friendly, fast service. Great experience overall! | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Alyssa Tucker
    Friendly, fast service. Great experience overall! | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Pcolamoores
    Our service was completed quickly and the added service needed for our vehicle was brought to our attention and also taken care of efficiently. | Read Full Review
    7/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ Pcolamoores
    Our service was completed quickly and the added service needed for our vehicle was brought to our attention and also taken care of efficiently. | Read Full Review
    7/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ron Montgomery
    | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Christiansen
    The Oil change line from 7-noon is first come first serve with reservations after 12 noon. Love this service, it is prompt and I try to be the first or second vehicle in early in the morning | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Yude Appleton
    Great service. Really pays attention to customer needs, no aggravation on you buying a vehicle. | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Garbo
    | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Ron Montgomery
    | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Christiansen
    The Oil change line from 7-noon is first come first serve with reservations after 12 noon. Love this service, it is prompt and I try to be the first or second vehicle in early in the morning | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Yude Appleton
    Great service. Really pays attention to customer needs, no aggravation on you buying a vehicle. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Garbo
    | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Scot Perry
    Oil change was quick and efficient. | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Scot Perry
    Oil change was quick and efficient. | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Abraham Alvarado-Gonzalez
    | Read Full Review
    7/7/2024 12:00:00 AM | Google
  • ★★★★★ Abraham Alvarado-Gonzalez
    | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★ Nicholas Smith
    I will never take my vehicle back to Hill Kill no Deal. I have had the worst experience in my life with this dealership I have full coverage as far as warranty concerning any issues with my vehicle my deductible should have only been $100 however they told me someone had to pay for labor and cleanup which was $1,800 out of my pocket | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★ Nicholas Smith
    I will never take my vehicle back to Hill Kill no Deal. I have had the worst experience in my life with this dealership I have full coverage as far as warranty concerning any issues with my vehicle my deductible should have only been $100 however they told me someone had to pay for labor and cleanup which was $1,800 out of my pocket | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Morrison
    Great service. No problem getting my vehicle in or out. The staff was very friendly and helpful. | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Leo29July
    Convenient scheduling and great services | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Leo29July
    Convenient scheduling and great services | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Morrison
    Great service. No problem getting my vehicle in or out. The staff was very friendly and helpful. | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★ J C
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    7/2/2024 12:00:00 AM | Google
  • ★★★★ J C
    | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★ Riley Tilghman
    Had my Jeep at this dealership for close to a month starting on 6/7/23. During that time they fixed my clutch pad sensor which is on the front driver side of the vehicle with “no reason to be in the back seat of the vehicle at all”. They did a great job fixing it and I’ve had no issues with it since. The primary reason for this revie | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★ Riley Tilghman
    Had my Jeep at this dealership for close to a month starting on 6/7/23. During that time they fixed my clutch pad sensor which is on the front driver side of the vehicle with “no reason to be in the back seat of the vehicle at all”. They did a great job fixing it and I’ve had no issues with it since. The primary reason for this revie | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★ Jameskristie44
    Absolutely horrible customer service. OK to buy from, but they don't honor Chrysler warranty. Service Department is unqualified and beyond incompetent. I have no idea why Chrysler let's them push their garbage products. | Read Full Review
    6/28/2024 12:00:00 AM | DealerRater
  • ★★★★ Jameskristie44
    Absolutely horrible customer service. OK to buy from, but they don't honor Chrysler warranty. Service Department is unqualified and beyond incompetent. I have no idea why Chrysler let's them push their garbage products. | Read Full Review
    6/28/2024 12:00:00 AM | Cars.com
  • ★★★★ Eileen
    Please, please drive by this dealer and don't look back. They don't honor their warranty, sales contracts, or service agreements. I have no idea how they have not had a class action lawsuit against them, but I am up for filing one. | Read Full Review
    6/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Dan Schrader
    Service for the oil change was quicker than usual and, as always, great job | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Dan Schrader
    Service for the oil change was quicker than usual and, as always, great job | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ David Stark
    Mike S is an outstanding Service rep. He always keeps you informed of your vehicles progress. | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★ Brian MacWilliams
    A little late for this review but it was the worst experience I've ever had at a dealership. I took my 2018 grand caravan in for a recall and they tried selling me on a tire rotation. I told them I didn't want that, I just wanted the recall done. The salesman started telling me reasons why I should get it done and when he was done ta | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★ Brian MacWilliams
    A little late for this review but it was the worst experience I've ever had at a dealership. I took my 2018 grand caravan in for a recall and they tried selling me on a tire rotation. I told them I didn't want that, I just wanted the recall done. The salesman started telling me reasons why I should get it done and when he was done ta | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ David Stark
    Mike S is an outstanding Service rep. He always keeps you informed of your vehicles progress. | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Lacie Bowden
    Great experience! Our salesman, Gene, was great to work with, as well as other staff. The trade in and buying process was also smooth. Loving my new car! | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Lacie Bowden
    Great experience! Our salesman, Gene, was great to work with, as well as other staff. The trade in and buying process was also smooth. Loving my new car! | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★ Jeremiah Kelly
    Ram camera has been broken for 2.5 years. 4 times they've tried to fix it and still nothing. They said theyd make it right and offered me auction price for my 2.5 yr old truck... I will never buy a Ram again!!! | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★ Jeremiah Kelly
    Ram camera has been broken for 2.5 years. 4 times they've tried to fix it and still nothing. They said theyd make it right and offered me auction price for my 2.5 yr old truck... I will never buy a Ram again!!! | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Melinda Griffin
    Awesome | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Walter Kemp
    | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Melinda Griffin
    Awesome | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ travis choitz
    I recently purchased a truck for work from these guys. Not only did they make financing a breeze,2 days later a check engine light came on, I was able to call our salesman Eddie on his personal phone, and they got me in immediately and took care of the issue It was a wonderful experience, I encourage everyone to shop there and "ask f | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Walter Kemp
    | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ travis choitz
    I recently purchased a truck for work from these guys. Not only did they make financing a breeze,2 days later a check engine light came on, I was able to call our salesman Eddie on his personal phone, and they got me in immediately and took care of the issue It was a wonderful experience, I encourage everyone to shop there and "ask f | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Valerie Kessler
    Great and fast service! | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Pate
    Our salesman, Gene, issued a seamless experience. We highly recommend Hill-Kelly and Gene! | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Valerie Kessler
    Great and fast service! | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Travis Dudley
    Great service! Didn't even have an appointment and dropped my truck off for an oil change, recall, and tire rotation. Was done a few hours later. All of this was on a Friday afternoon with short notice. The staff was great and very personable. Will definitely use this dealership when I get ready to buy a new truck. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Pate
    Our salesman, Gene, issued a seamless experience. We highly recommend Hill-Kelly and Gene! | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Travis Dudley
    Great service! Didn't even have an appointment and dropped my truck off for an oil change, recall, and tire rotation. Was done a few hours later. All of this was on a Friday afternoon with short notice. The staff was great and very personable. Will definitely use this dealership when I get ready to buy a new truck. | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Mary Ann
    | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Susan Niedergeses
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Mary Ann
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Susan Niedergeses
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★ Valerie Crenshaw
    If I could give them a “0” for their Service Department I would. I have called several times over the past few weeks just to be told that all of the service managers are busy. I have left messages just to have them sit in a inbox somewhere and calls not returned. Ignoring a problem doesn’t make it go away. It just makes the problem w | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★ Valerie Crenshaw
    If I could give them a “0” for their Service Department I would. I have called several times over the past few weeks just to be told that all of the service managers are busy. I have left messages just to have them sit in a inbox somewhere and calls not returned. Ignoring a problem doesn’t make it go away. It just makes the problem w | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Swenson
    The service was great and done in a timely matter. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★ William Grace
    Not giving accurate info on mait,putting my veh behind on preparations to deliver when delivery service was awaiting pickup.not responding to msg sent to them. | Read Full Review
    6/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kristen Sanderson Van Matre
    | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Swenson
    The service was great and done in a timely matter. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★ Jeffrey S. Young
    | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Kristen Sanderson Van Matre
    | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★ Jeffrey S. Young
    | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ The Bourne Identity
    Was looking for a decent dependable vehicle in the 10k range for my college student.. Which is a unicorn now a days. They had one that my Daughter and I were satisfied with. Bought it and was out the door in a timely manner. Daughter goes to school everything is Grand. Wrong get a phone call from my daughter a week later .That the ba | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ The Bourne Identity
    Was looking for a decent dependable vehicle in the 10k range for my college student.. Which is a unicorn now a days. They had one that my Daughter and I were satisfied with. Bought it and was out the door in a timely manner. Daughter goes to school everything is Grand. Wrong get a phone call from my daughter a week later .That the ba | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Scot Byrd
    OUTSTANDING CUSTOMER SERVICE! We are from the Baton Rouge area. We were on vacation, headed for Destin. We had an emergency on the interstate, close to the exit where Hill-Kelly is located. Our vehicle is a Dodge Ram 1500. We limped into the dealership late Tuesday afternoon. We had a quick diagnosis of the problem by our techn | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Scot Byrd
    OUTSTANDING CUSTOMER SERVICE! We are from the Baton Rouge area. We were on vacation, headed for Destin. We had an emergency on the interstate, close to the exit where Hill-Kelly is located. Our vehicle is a Dodge Ram 1500. We limped into the dealership late Tuesday afternoon. We had a quick diagnosis of the problem by our techn | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★ Patrick Kaczka
    | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★ Patrick Kaczka
    | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Karl Van
    * UPDATE 5/17-Both Brandy and Micheal reached out to me today to apologize, both listening to my concerns again and were understanding. Brandy made sure to have the appropriate people informed and assured me that someone would be following up and to reach out if I needed more help. *5/20 Harvis their Field Director reached out to ap | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Karl Van
    * UPDATE 5/17-Both Brandy and Micheal reached out to me today to apologize, both listening to my concerns again and were understanding. Brandy made sure to have the appropriate people informed and assured me that someone would be following up and to reach out if I needed more help. *5/20 Harvis their Field Director reached out to ap | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★ Diana Sullivan
    They kept my van all day and didn't do anything. Waited on brake pads, they say, but no oil change, no recall work. No nothing except took it for a joy ride. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★ Kim Cormier
    The customer service is severely lacking!!! My husband and I were traveling to Texas for a medical emergency for our daughter. Along the way, we noticed the transmission was shifting rougher than usual. I called Hill-Kelly since they were the only authorized dealer closest to us. We were told that they would have our Jeep a minium of | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★ Kim Cormier
    The customer service is severely lacking!!! My husband and I were traveling to Texas for a medical emergency for our daughter. Along the way, we noticed the transmission was shifting rougher than usual. I called Hill-Kelly since they were the only authorized dealer closest to us. We were told that they would have our Jeep a minium of | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★ Diana Sullivan
    They kept my van all day and didn't do anything. Waited on brake pads, they say, but no oil change, no recall work. No nothing except took it for a joy ride. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Susan Blaydes
    Just looking at jeeps | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Susan Blaydes
    Just looking at jeeps | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Frances Boyle
    Excellent | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Frances Boyle
    Excellent | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Joe Hale
    Smooth, easy sale. My experience buying a new Charger at Hill Kelly was great... Dion Smith was a pleasure to work with. He was knowledgeable, helpful, polite and highly motivated. | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ roger pridemore
    Great service and knowledgeable advisors every time. | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ roger pridemore
    Great service and knowledgeable advisors every time. | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Karl Van
    * UPDATE 5/17-Both Brandy and Micheal reached out to me today to apologize, both listening to my concerns again and were understanding, update on the chip-stated they have photos showing the chip (waiting to see photos to verify) with that being said if true I apologize for accusing them of chipping my paint and sorry for the trouble | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Karl Van
    * UPDATE 5/17-Both Brandy and Micheal reached out to me today to apologize, both listening to my concerns again and were understanding, update on the chip-stated they have photos showing the chip (waiting to see photos to verify) with that being said if true I apologize for accusing them of chipping my paint and sorry for the trouble | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Joe Hale
    Smooth, easy sale. My experience buying a new Charger at Hill Kelly was great... Dion Smith was a pleasure to work with. He was knowledgeable, helpful, polite and highly motivated. | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ J.R.
    | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Sorin Cherebetiu
    | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ J.R.
    | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★ Tony Rivers
    My trucks calipers locked up and I needed a brake job done, for just my front calipers, rotors, and brake pads they quoted me $4595. I picked up my truck next day and took it to a different shop that quoted me $1424. I don't understand how this place can charge people like this. Definitely never coming back, not even for my oil chang | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★ Curtis Beavers
    I have taken 2 cars to the body shop for warranty work. They will not work on my cars because I did not purchase from them. This is not right and I am contacting the manufacturer which probably won't do me any good because the dealers are individually owned. So don't waste your time as you will have to go elsewhere | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★ Tony Rivers
    My trucks calipers locked up and I needed a brake job done, for just my front calipers, rotors, and brake pads they quoted me $4595. I picked up my truck next day and took it to a different shop that quoted me $1424. I don't understand how this place can charge people like this. Definitely never coming back, not even for my oil chang | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Sorin Cherebetiu
    | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★ Curtis Beavers
    I have taken 2 cars to the body shop for warranty work. They will not work on my cars because I did not purchase from them. This is not right and I am contacting the manufacturer which probably won't do me any good because the dealers are individually owned. So don't waste your time as you will have to go elsewhere | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ William Kittrell
    I recently took my vehicle to Hill Kelly Dodge's Service Department for an oil change and was thoroughly impressed with the exceptional level of customer service I received. From the moment I arrived, the staff was welcoming, professional, and went above and beyond to ensure my experience was nothing short of excellent. The team was | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ William Kittrell
    I recently took my vehicle to Hill Kelly Dodge's Service Department for an oil change and was thoroughly impressed with the exceptional level of customer service I received. From the moment I arrived, the staff was welcoming, professional, and went above and beyond to ensure my experience was nothing short of excellent. The team was | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★ James Esplin
    Don't bother trying to turn in a lease here if you didn't buy it there. It's not that they can't help you, it's that they won't. | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★ James Esplin
    Don't bother trying to turn in a lease here if you didn't buy it there. It's not that they can't help you, it's that they won't. | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Ron Oppel
    We told our sales man what we were looking for and he showed us exactly what we were looking for. We got the price we wanted and it didn’t take all day to get the deal done. This was the fastest it has ever taken to purchase a vehicle. This is the 4th vehicle we have purchased from Hil Kelly Dodge. I look forward to doing business wi | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★★ Ron Oppel
    We told our sales man what we were looking for and he showed us exactly what we were looking for. We got the price we wanted and it didn’t take all day to get the deal done. This was the fastest it has ever taken to purchase a vehicle. This is the 4th vehicle we have purchased from Hil Kelly Dodge. I look forward to doing business wi | Read Full Review
    5/2/2024 12:00:00 AM | Google
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