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Autonation Chrysler Dodge Jeep Ram Bellevue

Autonation Chrysler Dodge Jeep Ram Bellevue

★★★★★(522)read reviews
120 116th Ave NE, Bellevue, WA 98004
(877) 541-8869 Ask About Our Service Specials!

Service Hours

Mon: 08:00 am - 06:00 pmTues: 08:00 am - 06:00 pmWed: 08:00 am - 06:00 pmThur: 08:00 am - 06:00 pmFri: 08:00 am - 06:00 pmSat: 08:00 am - 05:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Autonation Chrysler Dodge Jeep Ram Bellevue

Autonation Chrysler Dodge Jeep Ram Bellevue is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • 24 Hour Service Center
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians

Call (877) 541-8869 today to schedule your next appointment.

Our technicians at Autonation Chrysler Dodge Jeep Ram Bellevue are ready to help you!
Business Link Logo

Autonation Chrysler Dodge Jeep Ram Bellevue is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Autonation Chrysler Dodge Jeep Ram Bellevue today at (877) 541-8869 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Zhao Song
    | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Chan
    My experience with this dealership has been deeply frustrating and disappointing. In September, I purchased a used Jeep Wrangler from this AutoNation location, and right from the start, I noticed that the rear window defroster was defective. I reported the issue promptly and brought the vehicle in for a warranty repair in November. | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ Kieran McLeod
    first time bringing my car in and Dimitry was able to get it looked at and service done in the same day. Great experience, great team. | Read Full Review
    12/22/2024 12:00:00 AM | Google
  • ★★★★★ Adrienne
    Dimitry was excellent in providing service. I was beyond impressed and pleasantly surprised with how well his customer service and support was during my entire visit. He made sure to answer all my questions and went over and beyond to help during my appt. I would be happy to come back and send others his way. Was so helpful! | Read Full Review
    12/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Adrienne
    Dimitry was excellent in providing service. I was beyond impressed and pleasantly surprised with how well his customer service and support was during my entire visit. He made sure to answer all my questions and went over and beyond to help during my appt. I would be happy to come back and send others his way. Was so helpful! | Read Full Review
    12/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ dlmclaugh
    Excellent experience at Automation Jeep in Bellevue. The work was well-done and included arranging to have the interior detailed. The dealer kept us informed of the progress in a timely manner. | Read Full Review
    12/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ dlmclaugh
    Excellent experience at Automation Jeep in Bellevue. The work was well-done and included arranging to have the interior detailed. The dealer kept us informed of the progress in a timely manner. | Read Full Review
    12/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sassy Redhead
    Great experience at the dealership! Justus is doing a phenomenal job as the new service manager. Keep him, please!!! This dealership has gone through at least SIX service managers in the 12 years that we've been purchasing multiple vehicles from them. Andrew in parts is delightful & very helpful & knowledgeable. Our service writer is | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Filla
    When you have a specific time scheduled for a service appt., they do an oil change and service brake fluid saying it'll take roughly 1.5 hrs, but sit there for over 4 hours. Beyond ridiculous. | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Brie M
    | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ sydmelin
    Great experience! They created a plan for my service and provided me with a voucher on Uber to complete my errands while my car was getting worked on. | Read Full Review
    12/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ sydmelin
    Great experience! They created a plan for my service and provided me with a voucher on Uber to complete my errands while my car was getting worked on. | Read Full Review
    12/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Karla Lacktorin
    This last Saturday, I had an emergency with a tire blow out. The team at the Bellevue AutoNation CDJR, including Dimtry his manager, and the team who serviced my vehicle provided me with the most responsive and friendly customer service that I have experienced in years. Truly appreciate how gracious you all were! Without hesitation | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Eugenia García Rojas Alarcón
    Service vary depending who is the person connecting with you. Piper is very reliable! | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Michael He
    I had a great experience here. I purchased a used Mercedes C class from Abtin, who was very helpful throughout my 2-3 week shopping timeline. He showed me multiple vehicles and gave honest and genuine advice to me. Overall from what I've seen this AutoNation location has pretty fair prices on used vehicles (and it's no-haggle as well | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ NoThanks
    My experience with AutoNation Chrysler Dodge Jeep Ram Bellevue was nothing short of infuriating. They claim to be “customer-friendly” and pride themselves on being there for their customers, but my experience was the complete opposite. The sales manager outright lied to me, which is unacceptable and shows a blatant lack of integrity. | Read Full Review
    12/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ NoThanks
    My experience with AutoNation Chrysler Dodge Jeep Ram Bellevue was nothing short of infuriating. They claim to be “customer-friendly” and pride themselves on being there for their customers, but my experience was the complete opposite. The sales manager outright lied to me, which is unacceptable and shows a blatant lack of integrity. | Read Full Review
    12/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gabriel Robertson
    | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Paradigm Shift
    Here is an update: The Service department turned things arounI was incredibly impressed with the service department at AutoNation Jeep Bellevue. Jason and his boss were incredibly responsive and customer-oriented. While they couldn't diagnose my Jeep's issue as quickly as promised, they still completed the job and went above and beyo | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Shaikh Mustaque
    Not at all customer friendly and no accountability at all. Not meeting any of their commitments. | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Sergio Rosales
    My vehicle purchase experience went smoothly, which is why I’m giving 2 stars. However, my experience with the service center has been extremely frustrating. Since purchasing the car, I’ve made 5 monthly payments but have only driven it twice. My vehicle has been in the service center for an extended period, and I’ve received no upda | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★★ Esthere Tolbert
    Awesome, friendly and efficient staff!! Very efficient and thorough. | Read Full Review
    12/7/2024 12:00:00 AM | Google
  • ★★★★★ Heidi VM
    I purchased a vehicle years ago from this location. They were prompt, efficient, and kind! But these 5 stars go to the manager James Dawson in the finance department who immediately assisted me with documentation I needed last minute. The best customer service hands down that I’ve received from any financial department from dealersh | Read Full Review
    12/7/2024 12:00:00 AM | Google
  • ★★★★★ Terry Clancy
    Fixed as promised despite several attempts | Read Full Review
    12/7/2024 12:00:00 AM | Google
  • ★★★★★ Petri Semon
    In and out with ease and peace of mind. Bonus: I got a free car wash. | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ DLund
    I have had so many quirky and confusing problems with my 2018 Chrysler Pacifica hybrid and I would not recommend this dealership or brand to anyone. My most recent experience was fine, but overall, as soon as our vehicle was out of warranty, the service manager at the time refused to help us anymore. | Read Full Review
    12/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ DLund
    I have had so many quirky and confusing problems with my 2018 Chrysler Pacifica hybrid and I would not recommend this dealership or brand to anyone. My most recent experience was fine, but overall, as soon as our vehicle was out of warranty, the service manager at the time refused to help us anymore. | Read Full Review
    12/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jesse Kaplan
    Great vehicle and Great Price. Buying experience was easy. | Read Full Review
    12/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ Merdan Caryyev
    | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Jesse
    | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ opentoadstool
    Some communication was a little slow but the advisor we got was extremely helpful and accommodating. | Read Full Review
    12/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ opentoadstool
    Some communication was a little slow but the advisor we got was extremely helpful and accommodating. | Read Full Review
    12/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bill
    Great staff! Piper and team have been wonderful on all visits. Appreciate the detail and follow through! | Read Full Review
    12/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bill
    Great staff! Piper and team have been wonderful on all visits. Appreciate the detail and follow through! | Read Full Review
    12/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jonas Smensgård
    Great communication and service - especially appreciated the quick and efficient shuttle service (Lyft) from/to your location after dropping off/picking up vehicle - made the experience so much smoother | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Brady Jensen
    Took my cherokee in for service after having to schedule twice since my appointment was nowhere to be found the first time. I was bringing it in to have the brakes looked at that they replaced (Rotors/Pads) just a year ago as they were already dusting and squeeking like crazy. After not getting an answer the entire day, I went in and | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Paradigm Shift
    The worst Jeep Service in entire nation. Do not take your car to them for service, it’s scam center with zero service. I took my Jeep for diagnostics, Jadon the service manager tried to charge me $237 for each diagnos. I told him I just want one diagnostics for the problem I was experiencing. He said he will call me same day , I nev | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Barb Eddy
    They were not up front about the rebate offer. We had a set appointment yet still had a different sales person | Read Full Review
    11/27/2024 12:00:00 AM | Google
  • ★★★★★ Aaron McCreadie
    Ignore my cautionary tale at your own peril. I sent a 2500 Ram 4x4 over to AutoNation Ram in Bellevue, WA because of a transmission malfunction. The service department recommended replacing the transmission with a rebuilt unit with 2 year warranty for roughly 4k for the unit and 3k for labor - I approved the quote. Two weeks later | Read Full Review
    11/27/2024 12:00:00 AM | Google
  • ★★★★★ Parker Waite
    Do not go here. My wife and I came in to look at a Jeep Renegade and initially things went fine. Test drive was nice, they answered questions about the car, etc. When we mentioned that we had separate financing already established through a bank things began to go off the rails. The woman who was helping us ignored that fact and in | Read Full Review
    11/27/2024 12:00:00 AM | Google
  • ★★★★★ David G
    Justus and Jason were amazing in helping me deal with a very difficult and frustrating situation that had to do with another dealership’s mess. | Read Full Review
    11/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ David G
    Justus and Jason were amazing in helping me deal with a very difficult and frustrating situation that had to do with another dealership’s mess. | Read Full Review
    11/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ andrewgrayafm
    My wife and I purchased a brand new Grand Wagoneer 3 weeks ago. Its been a nightmare. It has spent more time in the shop over a stupid relay than we have been able to drive it. We are constantly being lied to by the service manager and the finance manager. I have purchased many high-end luxury cars/SUV's, I only purchased this one be | Read Full Review
    11/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ andrewgrayafm
    My wife and I purchased a brand new Grand Wagoneer 3 weeks ago. Its been a nightmare. It has spent more time in the shop over a stupid relay than we have been able to drive it. We are constantly being lied to by the service manager and the finance manager. I have purchased many high-end luxury cars/SUV's, I only purchased this one be | Read Full Review
    11/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Andrew Gray
    My wife and I purchased a brand new Grand Wagoneer 3 weeks ago. Its been a nightmare. It has spent more time in the shop over a stupid relay than we have been able to drive it. We are constantly being lied to by the service manager and the finance manager. I have purchased many high-end luxury cars/SUV's, I only purchased this on | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ mark greenblat (shark380)
    Great staff, easy to work with and great follow up. Loving my new Chrysler! One thing that I shared with the staff that my car had been left running in the parking lot unattended for an unknown amount of time. All good no issues other than that. | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Steve Robinson
    This was my first time purchasing a new car. Wouldn’t have considered (or been able to afford) doing so but knew that there were some good incentives available. So I did my research and shopped around and had a few terrible experiences at a handful of other dealerships, from telling me a price over the phone only to change it once I | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ Brett Macke
    Jason took good care of me when I took my jeep in to get service and repairs. Kept me updated on what they found. Good communication! | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ Ted Johnson
    The reason I brought in the truck was for a rubbing grinding noise while making a tight radius turn. I paid over $4,800.00 dollars for a brake job which included replacement of the front calipers. My trouble was not fixed, still hear the noise. On the previous repair, the truck was not starting, and it took more than a month to get f | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ James Archer
    They're efficient, kind and took good care of my ride. Been coming back to them for 6 years now and I'll be seeing them for a long time!! | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Micah Altschul
    Dodge of Bellevue’s service is deplorable. They had my car for a month. I’ve had it back two weeks and the check engine light is back on again. The people are difficult to get ahold of. Nobody gets back to you when they say they will. When you ask questions or bring up concerns they disregard them. I asked about one concern no less t | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ quynn smith
    The mechanic notes about the health of the filter were great. Service was complete in projected time. Staff was very nice and helpful. Waiting area was clean. gave four stars because there weren’t signs on the door to the main building about which doors were locked and which weren’t which led to a worker inside the building pointing | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Rafael De Santiago
    | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Rafael
    Great staff! Everyone was helpful and efficient. They made sure we understood everything during the process. Thank you | Read Full Review
    11/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rafael
    Great staff! Everyone was helpful and efficient. They made sure we understood everything during the process. Thank you | Read Full Review
    11/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Aaron McCreadie
    I recently had an issue with the service department at AutoNation Ram in Bellevue, but I'm happy to say that the Service Manager Justus stepped in and made things right. Justus not only addressed my concerns, but also assured me that he is actively working on improving the overall customer experience - by laying out some of the step | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Bill Pettit
    Quick, professional team. Communicated well and delivered on time. Highly recommend them. Make sure you ask for Dmitry | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Dave Uvelli
    Hayden is a wonderful service representative. Very positive and professional. She gives the type of service that keeps me coming back. | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ zenumclaw
    Enjoyed working with Ramon and James. Straight forward and positive communication. Helpful and accommodating to work within our timeframe and needs. | Read Full Review
    11/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ zenumclaw
    Enjoyed working with Ramon and James. Straight forward and positive communication. Helpful and accommodating to work within our timeframe and needs. | Read Full Review
    11/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Wei Yue
    Very good and positive experience, I would like to refer to my friend | Read Full Review
    11/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ron Wong
    | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Kenny Chen
    I made a last minute appointment for maintenance for my van. It’s been great thorough the service. Nice people and great technicians. Highly recommended! | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ ruth neilson
    They were very caring getting my car fixed in a timely fashion. Making sure I knew what was happening | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Adam Erickson
    Piper, Justus, and Dima were great!! Will always get my oil changed here. | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ moniquedanning
    Piper is the best advisor out there I only take my car to her directly because she handles it with perfection and walks me through each stage will keep coming here just because of her! Ryan was the technician that worked on my car and he handles it with care and perfection! | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ moniquedanning
    Piper is the best advisor out there I only take my car to her directly because she handles it with perfection and walks me through each stage will keep coming here just because of her! Ryan was the technician that worked on my car and he handles it with care and perfection! | Read Full Review
    11/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ Julie Smith
    We had a wonderful experience with Sophia at Autonation in Bellvue, WA. She was outstanding and gave us impeccable service. Please ask for Sophia if you want a sales agent with no pressure. Jim in the Finance Department is the best! Jim made the process smooth and painless. Such a professional who was friendly, knowledgeable, fast, f | Read Full Review
    11/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mdawg
    Piper is the best advisor out there I only take my car to her directly because she handles it with perfection and walks me through each stage will keep coming here just because of her! Ryan was the technician that worked on my car and he handles it with care and perfection! | Read Full Review
    11/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kilgom0801
    Great customer service would recommend anyone to go there for great service and we always come back to a great team | Read Full Review
    11/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kilgom0801
    Great customer service would recommend anyone to go there for great service and we always come back to a great team | Read Full Review
    11/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Karina Alejandre Melendez
    Everyone was super kind and attentive. They explained every step of the way thoroughly. So happy with my purchase! | Read Full Review
    10/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Roberto B.
    Returning to their service dept. after more than a year I experienced a much better service and attention to the customer and car. Dmitry and team good job overall. | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Ivy Tian
    Very nicest stuff and efficient work | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ michelle walker
    | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Sishun Wang
    It’s good experience | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Raziel
    I brought my 2021 Ram Promaster 3500 van, winnebago conversion for an oil change. It was fast and priced right. My van with the rooftop AC system doesn't fit height-wise at their dealer location service dept, so they drove it a couple blocks away to their other facility in order to get it done. This didn't hold anything up. Great jo | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Gavin Frazier
    Brought my relatives car in for work, and worked with an amazing gentleman named Jason. The vehicle had lifters and a camshaft replaced, he recommended doing the headgasket as preventative maintenance, for just a little more, and man can I say we need more Jason’s. He made me feel completely unpressured, very valued, and explained ev | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ analikuti chilikhuma
    Great experience, everything was done in a timely fashion. Great professionalism | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Chuck Wilson
    Service was completed as requested. nice team effort. thank you. Kept me informed and was on time from drop off to time done | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Annalisa Gorman
    | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Michael Daniels II
    I live closer to the Renton Ram service center, and drive out of my way every time I need service. To get to the better customer service oriented dealership. I will take quality service over convenience every day of the week. | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Donald Mavindidze
    Abtin and Shawn were fantastic | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Larryff44
    Friendly staff nice showroom knowledgeable thorough clean facility efficient convenient yada yada yada accessible accomidating | Read Full Review
    10/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Larryff44
    Friendly staff nice showroom knowledgeable thorough clean facility efficient convenient yada yada yada accessible accomidating | Read Full Review
    10/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jim Beatty
    Jason, was great! Communication was rock solid. The whole team was kind and looked to be in sync. I appreciate that high level of attention to detail. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Jay Williams
    Nice check in - on time, and great responsiveness. Had Hayden for a second time and she was very helpful and a great communicator. | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Margarita Advincula
    At first it sucked because they tried to low-ball me on my trade. I was looking at other vehicles when I got an email from Nick, the GM, apologizing and asking how he could make it right. I told him what I wanted and he and Shawn made it happen! The first manager was being shortsighted, xxxxxxx me around like that! I'm so glad Shawn | Read Full Review
    10/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ J&J Deeny
    I was not notified of a serious recall for my vehicle | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Donald Mavindidze
    | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Sandor Kovacs
    | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Kyle
    Purchased my 22 durango this time last year. Sales crew was great. A year later an recalls in hand. Tried getting through multiple times to the service department by phone to set up an appointment. NO luck there. Finally drove up from seattle was met with very poor customer service. Was told 1 hour wait which turned into 2 an then an | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Stephan Goutzioulis
    As always, service technician Chris Ryder always makes my experience very professional. Chris has been making sure that my vehicles operate at their best for close to 17 years. I have never had to worry about my car's not performing well. Thank you, Chris. | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Danielle Goto
    For years I was very unimpressed with the service at autonation chrysler in bellevue. In the past year it is clear that the new management at the service department has completely done a 180 and has made getting service there, seamless and easy. They are very responsive now, quick to get you in, got me a Lyft back home after I droppe | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Nate Howells
    Excellent service and communication. The techs are thorough. | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Paul Arlt
    | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Lexie Burns
    Bought our car a year ago (sales was nice and easy to work with). Service is a different story. Dropped it off and literally didn’t hear from service for 2 days, tried to get ahold of ANYONE in service which was a joke. Called sales who would walk over and speak with service rep and they would never call. They said if we really wante | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Vinay Singh
    Kevin did a good job in fixing my car and with prompt communication | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ ferggs1
    Kevin and his tech were faced with a rather daunting electrical problem. With persistence and experience they solved the charging malfunction on my Grand Cherokee for 4xE. It's as good as new! | Read Full Review
    10/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ ferggs1
    Kevin and his tech were faced with a rather daunting electrical problem. With persistence and experience they solved the charging malfunction on my Grand Cherokee for 4xE. It's as good as new! | Read Full Review
    10/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ James Stenson
    Very knowledgeable, friendly and no pressure. From first contact to vehicle delivery, seamless and efficient. | Read Full Review
    10/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ John John
    | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Rich
    Simple and streamlined through and through. Such a breath of fresh air compared to other dealerships in the area I have dealt with over the year. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Jenny Warner
    | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ wizard
    The experienced sales people were easy to work with and very friendly and helpful. They all took the time to answer my questions and made me feel comfortable.... no pressure. VERY knowledgeable about the product and models. | Read Full Review
    10/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ wizard
    The experienced sales people were easy to work with and very friendly and helpful. They all took the time to answer my questions and made me feel comfortable.... no pressure. VERY knowledgeable about the product and models. | Read Full Review
    10/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nikolaos Karianakis
    Always a fantastic experience here! professional, expert service, the guys are very knowledgeable, the pricing is explained up front, and the outcome is always great, thank you! | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Henry Rosen
    Lack the skills to judge the technical quality of the service but everything looks and drives great. Customer service and communication with the service coordinator (Piper) was outstanding. Really felt she represented the company well and still had my best interests at heart. | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ maddoxrm
    Professional and Easy to deal with. Kevin and Louis were very positive with a can do attitude. | Read Full Review
    10/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ maddoxrm
    Professional and Easy to deal with. Kevin and Louis were very positive with a can do attitude. | Read Full Review
    10/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ ruths29
    Piper, my technician, was great at keeping me informed on the problems and status of my vehicle while they had it. I so appreciated even when she didn’t have great news it was good that she would contact me. They are excellent at what they do and very reliable. | Read Full Review
    10/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ ruths29
    Piper, my technician, was great at keeping me informed on the problems and status of my vehicle while they had it. I so appreciated even when she didn’t have great news it was good that she would contact me. They are excellent at what they do and very reliable. | Read Full Review
    10/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tami Bresolin
    I was very impressed with the service department, they kept me informed of the progress the entire way | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ LB
    Very happy with my trade-in and purchase! Speedy and transparent process, helpful and knowledgeable staff, a great experience all around. Will be returning. Thank you Autonation CDJR | Read Full Review
    10/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ LB
    Very happy with my trade-in and purchase! Speedy and transparent process, helpful and knowledgeable staff, a great experience all around. Will be returning. Thank you Autonation CDJR | Read Full Review
    10/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ Lee
    The service reps are very helpful, they keep you informed all along the way about progress. | Read Full Review
    10/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Lee
    The service reps are very helpful, they keep you informed all along the way about progress. | Read Full Review
    10/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Christian Shaver
    Friendly staff, simple pricing, not much upselling | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Mark Holman
    Update: 9/30/2024 I have yet to receive any communication from Autonation, despite multiple emails providing my contact information as requested by customer service. I also met with Service Director Ivan Chavez on August 14th, who provided his contact details for follow-up on my concerns. Since then, I’ve emailed him four times and l | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ T Thorbjørnsen
    Personal service with excellent technitions | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Alexandra Summers
    | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ RON REIBMAN
    | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Lee
    Service reps were very polite, they kept me informed along the way. very happy with the results | Read Full Review
    9/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lee
    Service reps were very polite, they kept me informed along the way. very happy with the results | Read Full Review
    9/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ Frank Ferris
    Service tech didn't know much. Not all services were performed. No quote on remaining service itemized. Picked up car and not returning soon! | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Chad Allred
    Appointments seemed to be 3 weeks out at least, but once I got one set, the service was quick and I got my car back sooner than expected. The estimate was spot on. No complaints to make. | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Lindsey Eaton
    Update 9/26/24 After their reply yesterday, I attempted to contact the GM. The only way to get someone to answer the phone was to select to talk to someone in new car sales from the phone menu. The operator option doesn't work. I was transferred to the GMs phone, and there was no answer. I was told my name and number was given to the | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Ken Pickering
    I was able to show up on a Saturday morning and used the express line to get an oil change and tire rotation with only an hour wait. I was greeted with a very friendly & professional team from the service department. | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Murphy Zhai
    I bought my Pacifica here in 2023 and had come back here for services 3 times. I am very disappointed. I came at my appointment times, and once they kept my car for 2 days on a small issue, and the third time they told me to come back tomorrow. - What is the point of making appointments when you can’t work on it at the time? They are | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Dave
    My service tech, Hayden was polite, smart, and very helpful. Guys did a great job. | Read Full Review
    9/24/2024 12:00:00 AM | Cars.com
  • ★★★★★ Dave
    My service tech, Hayden was polite, smart, and very helpful. Guys did a great job. | Read Full Review
    9/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Amandine Noel-Crabtree
    My husband and I dropped my Chrysler car for a transmission replacement (our 5th recall on this car…) on August 26 and only got it back on September 20… my first complaint is that Chrysler doesn’t provide a loaner unless you asked for it before you make the appointment!! Really?! It seems like for this kind of service, it would be no | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Lindsey Eaton
    This was the worst customer service experience I have ever had. Don't come here to buy a car or for service. | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Jerry Allum
    Great selection of the vehicle we wanted! Michael explained everything we needed to know very easy transaction. No pressure. We drove away with the car we had been looking for for nearly 4 months. We had been looking in 5 states. We are thrilled with our purchase. We were sent several email instructions on how everything works. | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Rkh
    Piper provided excellent customer service. Very professional and friendly. She represents a very positive image of autonation. | Read Full Review
    9/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rkh
    Piper provided excellent customer service. Very professional and friendly. She represents a very positive image of autonation. | Read Full Review
    9/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Sagar Khot
    This has to be the most least productive and least responsive service center for jeeps! 10 days to fix recalls and still havent received my car Every day I get the same line - ‘will be available tomorrow’ Every day is a same excuse of part got delayed or part was bad so had to re order Based on the response it seems that the work sta | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Mpadilla21
    Service manager was helpful & knowledgeable, oil change was fast & service manager recommended several items I should take care of. | Read Full Review
    9/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mpadilla21
    Service manager was helpful & knowledgeable, oil change was fast & service manager recommended several items I should take care of. | Read Full Review
    9/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tiffany
    Comfortable waiting area, clean bathroom, fast service, kind staff and this time it was also easy to connect to service on the phone to make an appointment | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tiffany
    Comfortable waiting area, clean bathroom, fast service, kind staff and this time it was also easy to connect to service on the phone to make an appointment | Read Full Review
    9/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Laura Ebi
    Courteous, fast, comfortable waiting area, clean bathroom | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Viorel Pertu
    Was in service today for a recall, Piper was fantastic, communication was outstanding, really easy to work with and the vehicle was done sooner then estimated. Im happy i purchased my vehicle from here. A+ | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Arjun Chandran
    I had a very disappointing experience at this Jeep showroom. When we arrived, we were welcomed by an employee named Quan, who asked us to take a look at the car ourselves and assured us we’d be helped afterward, with a test drive to follow. Unfortunately, after waiting for quite some time, no one ever showed up to assist us further. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ google user
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ agalpha1
    Tremendous service & help in the middle of an emergency tire blowout. Piper was amazing with efficiency and professionalism. | Read Full Review
    9/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ agalpha1
    Tremendous service & help in the middle of an emergency tire blowout. Piper was amazing with efficiency and professionalism. | Read Full Review
    9/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ wendpangaa
    I had a different experience with this dealership when comparing to the other one. This dealership was at least calmer when I mention the outrageous labor price and they were at least collaborative, Working for a discount, I was able to get my car fixed. I really hope to get my car’s next service, serviced there with a compromised la | Read Full Review
    9/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ wendpangaa
    I had a different experience with this dealership when comparing to the other one. This dealership was at least calmer when I mention the outrageous labor price and they were at least collaborative, Working for a discount, I was able to get my car fixed. I really hope to get my car’s next service, serviced there with a compromised la | Read Full Review
    9/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ Pacifica
    Service was quick and under time estimate. Online pay made check out simple. Only negative was the lot spaces was tight but not a big issue | Read Full Review
    9/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Pacifica
    Service was quick and under time estimate. Online pay made check out simple. Only negative was the lot spaces was tight but not a big issue | Read Full Review
    9/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sharon Stewart
    My experience with this dealer was top notch, Tim was awesome, very patient and professional, they work with you to ensure you get what you want, I never knew it was possible for me to get a car, but, I walking out of there with one for sure, I'll recommend them to anyone any day. | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Michael Johnson
    They had the car I wanted. There were a few small issues but everything got taken care of. Friendly staff. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Carlylhunter
    Ivan was so helpful! He made our car buying process so easy and stress free. It was such a pleasure to work with him, it felt like he had our best interests in mind, and was so nice to work with. | Read Full Review
    9/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Carlylhunter
    Ivan was so helpful! He made our car buying process so easy and stress free. It was such a pleasure to work with him, it felt like he had our best interests in mind, and was so nice to work with. | Read Full Review
    9/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ C Bolt
    The service was very personal. We were on a trip from Michigan and needed to address a recall . There was a mixup with our warranty that the service advisor was willing to look into for us. She went beyond what might be expected . They took very good care of us ! | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ kellsy3000
    I'm definitely satisfied with the service I have received there. Highly recommend this place! | Read Full Review
    8/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ kellsy3000
    I'm definitely satisfied with the service I have received there. Highly recommend this place! | Read Full Review
    8/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gsmurfs6
    Great customer service, team was very professional and friendly. I appreciate the care they took with my jeep. | Read Full Review
    8/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gsmurfs6
    Great customer service, team was very professional and friendly. I appreciate the care they took with my jeep. | Read Full Review
    8/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Bob Bolt
    | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Michael Reubel
    I have decided to get my car service here from here on out. This is a strong team and that's hard to find now days. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Doty
    Highly recommend Shawn Bedker if you are buying a Jeep. He owns multiple Jeeps himself is is extremely knowledgeable about the vehicle, components/parts, maintenance, capabilities, and full range of use possibilities. We bought a used 2016 Jeep Sahara, and returned two weeks later to buy a brand new Jeep Rubicon X after falling in lo | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Clifford Cancelosi
    I purchased two vehicles from this dealer. the purchase process has always been very good. good sales people that invest in getting you the right deal. this rating is specifically for the service department. please just dont go to this service department. its flat out horrible. if Bethany is your advisor, just ask for another person | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ kdot0305
    Highly recommend Shawn Bedker if you are buying a Jeep. He owns multiple Jeeps himself is is extremely knowledgeable about the vehicle, components/parts, maintenance, capabilities, and full range of use possibilities. We bought a used 2016 Jeep Sahara, and returned two weeks later to buy a brand new Jeep Rubicon X after falling in lo | Read Full Review
    8/24/2024 12:00:00 AM | Cars.com
  • ★★★★★ kdot0305
    Highly recommend Shawn Bedker if you are buying a Jeep. He owns multiple Jeeps himself is is extremely knowledgeable about the vehicle, components/parts, maintenance, capabilities, and full range of use possibilities. We bought a used 2016 Jeep Sahara, and returned two weeks later to buy a brand new Jeep Rubicon X after falling in lo | Read Full Review
    8/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Diego Fidelis
    Never do service there or buy from them! From the manager to the mechanics, they don’t know what they are doing. I left my car there last week with a clear problem, it was overheating, and they said they couldn’t find anything for two entire days! I don’t think they are prepared to deal with cars. They said the car was fine, so I dro | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Hernandez
    It was my first visit to service my car and everything was really good, nice waiting area, customer service and really important, all on time as promised, thank you to the service writer who keeps you informed at all times. Making an appointment on the website was really easy, my only negative point will be that my car had a recall a | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ dennystevens
    We had a great experience at AutoNation of Bellevue when we went into purchase my wife's new Chrysler Pacifica van. The sales staff was very helpful and knowledgeable explaining all of the features of the vehicle as well as the terms of the purchase. We will be pretty soon from them in the future! | Read Full Review
    8/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ dennystevens
    We had a great experience at AutoNation of Bellevue when we went into purchase my wife's new Chrysler Pacifica van. The sales staff was very helpful and knowledgeable explaining all of the features of the vehicle as well as the terms of the purchase. We will be pretty soon from them in the future! | Read Full Review
    8/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Vanessa Hoffman
    We can NEVER reach anyone in the service department via phone or email! We have called so many times and our vehicle is still there waiting for payment. Do your job and answer the phone or you’ll just continue to lose business! | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Ipolitas Dunaravich
    Always trying to crazy upsell you. Terrible service. They more often then not forget to do the thing you came in for. 3 hours for an oil change before they let us know they forgot to do it was the final straw. Went there for years, not just 1 bad experience. Never going back. | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Mark Holman
    Update: 08/21/2024 Although I received a reply and sent all the requested emails to their customer relations team as instructed, it has now been two weeks with no further follow-up. This situation reflects my overall experience with Jeep and Chrysler Jeep Autonation of Bellevue. Horrible Experience with Jeep Repairs at Chrysler Jeep | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Renate Dillon
    Thankful that my car problem allowed me to come in without an appointment. Customer service was very helpful! | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Kelley Motley
    Horrible, horrible experience. My daughter bought her first car here with a promise to fix a few items on the car. We called probably 15 times to try and be sure parts were ordered and nobody would return our calls. We scheduled the appointment but they still couldn’t confirm if parts were ordered. We dropped it off for them to fi | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ John Krusell
    | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ marivicprangan
    Great customer service and very helpful and friendly stuff I'll definitely keep coming back to this place | Read Full Review
    8/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ marivicprangan
    Great customer service and very helpful and friendly stuff I'll definitely keep coming back to this place | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ henrik nerup rant
    bought my Jeep here in 2017 & sales/service just worked. In the last couple of years the service department have deteriorated with lack of communication/planning & now also poor craftsmanship! In this current (2024) setup I would NOT recommend them! | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Alexandra Summers
    Excellent, fast service. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ sharon2008.mac
    I have always had excellent service at Bellevue Jeep, Dodge Ram. I will return and recommend them | Read Full Review
    8/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nickleclercq
    Hayden was courteous and efficient. Give her a raise. Yes yes yes yes yes yes | Read Full Review
    8/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ sharon2008.mac
    I have always had excellent service at Bellevue Jeep, Dodge Ram. I will return and recommend them | Read Full Review
    8/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Nickleclercq
    Hayden was courteous and efficient. Give her a raise. Yes yes yes yes yes yes | Read Full Review
    8/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Hayden H
    SERVICE DEPARTMENT IS HORRIBLE. If you are thinking about bringing your vehicle here for service, recalls, issues, etc, do not bring it here. The Service Manager and Service Advisors are all clueless and do not take pride in their work. They avoid any type of confrontation and are very very unprofessional. My car has been in the shop | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Bharath Hunkunda Sreenivasa
    I took my car to Autonation Chrysler Dodge Jeep RAM Bellevue for routine service. Kevin Jimenez Gra was my Service Advisor. My car has over 120,000 miles, and I mentioned that the rear wheels were making a grinding noise. After the service, Kevin told me that the technician didn’t find any issues with the rear wheels or brakes. Howev | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Octavio Moreira
    I received super and very professional service throughout the time I was in the store. Thanks AutoNation | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ duffyjake
    worst service department I've ever dealt with in my life. Going on 5 1/2 months service manager won't return calls or emails. Been reading reviews online and I am not the only one they've screwed over. Not by a longshot do not, i repeat do not bring your vehicle here. | Read Full Review
    8/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ duffyjake
    worst service department I've ever dealt with in my life. Going on 5 1/2 months service manager won't return calls or emails. Been reading reviews online and I am not the only one they've screwed over. Not by a longshot do not, i repeat do not bring your vehicle here. | Read Full Review
    8/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ julioalfaro12345
    Fue una experiencia increíble y muy agradable y os veremos muy pronto muchas bendiciones y Gracias | Read Full Review
    8/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ julioalfaro12345
    Fue una experiencia increíble y muy agradable y os veremos muy pronto muchas bendiciones y Gracias | Read Full Review
    8/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ Israel Hunter
    Solid place! Definitely felt reliable and thorough. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Tom
    Last week I had an appointment at 2:00 for an oil change. When I arrived I was told it could be 2-2 1/2 hours before they could get to it. That I found totally unacceptable. You can imagine what my review would have been. A simple phone call explaining would have saved me wasted trip! Today was much more pleasant and they basically t | Read Full Review
    8/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Tom
    Last week I had an appointment at 2:00 for an oil change. When I arrived I was told it could be 2-2 1/2 hours before they could get to it. That I found totally unacceptable. You can imagine what my review would have been. A simple phone call explaining would have saved me wasted trip! Today was much more pleasant and they basically t | Read Full Review
    8/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Makahaha
    I naught a 5 year maintenance contract. Make sure you check all their work. Twice they did not rotate tires when the service report said yes. I just pulled my cabin filter, it was so bad, I am sure it was never changed, it was black. Again, the service report said yes it was changed. Makes me wonder if they really changed the oil | Read Full Review
    8/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Makahaha
    I naught a 5 year maintenance contract. Make sure you check all their work. Twice they did not rotate tires when the service report said yes. I just pulled my cabin filter, it was so bad, I am sure it was never changed, it was black. Again, the service report said yes it was changed. Makes me wonder if they really changed the oil | Read Full Review
    8/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kingpin
    Most of the Advisors are terrible, except for Piper and Hayden they’re amazing for doing their jobs. A lot of empty promises from AutoNation itself. They have new techs working on stuff they’re never trained on. | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Mark Holman
    Horrible Experience with Jeep Repairs at Chrysler Jeep Autonation of Bellevue I cannot begin to describe the sheer frustration and disappointment I've experienced with Chrysler Jeep Autonation of Bellevue. If you're considering getting your Jeep serviced here, do yourself a favor and look elsewhere. Here are the lowlights of my ongo | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Kristy Metzger
    Excellent service and prices. I brought my Fiat in for an oil change and they are fantastic. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Jay C
    Had a great experience with the service department. The team was friendly, attentive, honest, and customer-centric. Could not have asked for a better experience. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Marjon McDermott
    | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Robyn Andersen
    Further in the saga of the repair catastrophy saga. Got two calls yesterday assuring me that they were working on the Jeep as we spoke and it would be ready tomorrow (today July 31st), we'll call "no matter what in the morning". No calls, no notice won't answer calls, no update, ... got the person who is our Jeep case manager cal | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Ken Philen
    If you value your time or money don't go here. It took 30 minutes for the customer service person to check me out. Finding my paper work took forever as he searched through multiple locations. Their “computer system is down” but they had a computer generated copy of my receipt but could not give it to me, saying they would scan it | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Kasey
    HORRIBLE EXPERIENCE! DON'T WASTE YOUR TIME HERE! They sell you a car which the engine light goes on a week later. You bring it in, and it has recalled parts. They say they'll replace it under their warranty. You bring them the car and they never call you with status updates. Not to mention no one from the service department is ever a | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Regan Antig
    Our experience with the sales manager and this dealership was terrible! The sales manager wanted to rip us off on the value of our vehicle we were going to trade in. We have bought and sold dozens of cars in past years, not to mention have worked in the industry and understand how it works and have a bit of knowledge as to the valu | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Robyn Andersen
    This would be 0 stars if I could, the sales group might be OKay but do not come here for service. I know you want to go to the dealership and they will claim they are the only people to do certain jobs but the service here is AWFUL! We had a minor transmission issue they say it needed a computer chip. Yeah that can be tough, but | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ John Donaldson
    My service advisor was the main reason for the 5 star review, Hayden was excellent, efficient and great to work with, in addition to the service performed | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ aflywentbyhome
    Excellent service department with friendly staff and helpful advice. Adviser keeps inspection status up to real time! Consultant Hayden made our experience a pleasant one! | Read Full Review
    7/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ aflywentbyhome
    Excellent service department with friendly staff and helpful advice. Adviser keeps inspection status up to real time! Consultant Hayden made our experience a pleasant one! | Read Full Review
    7/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Johanna
    Didn't give me the creepy or incompetent vibe. Seemed like a kind and sufficiently efficient team. | Read Full Review
    7/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Johanna
    Didn't give me the creepy or incompetent vibe. Seemed like a kind and sufficiently efficient team. | Read Full Review
    7/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ Congtin Phan
    I am sharing my experience with Chrysler car as a whole and how customer being treated. Since I bought my brand new Chrysler Pacifica for my family in 2020, I put a faith in American car for the first tike in my life. Picked up a car at 5 miles and drives it away with hop. 1000 miles later engine light went on for a brand new car and | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Matt Johnson
    | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ David Simpson
    I test drove a 2020 hyundai santa fe with ramon who i considered down to earth at the time. the car was sold before i could purchase it. i found a link for the same car weeks later and contacted a second time to see if available, it wasn’t. since then, ramon has contacted me more than 20+ times in four weeks trying to sell me a vehic | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Morrison
    If I could give 0 stars I would. Avoid at all costs and take your business elsewhere. We recently had an incredibly frustrating experience at Auto Nation Dodge, Jeep, Ram. We took our company vehicle in for a safety recall and brake service, dropping it off early in the morning before they opened and explicitly stating that we needed | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Yun Rebecca Li
    The staff was nice and updated the information in time. | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Shay
    Good customer service, but they told me that my oil change would take 45 mins to one hour. I had an appointment and arrived a few minutes early. I ended up being there for 2 hours. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Douglas Guseilo
    We bought a new vehicle from this dealership. It immediately needed service, it needed major components to be replaced to clear the check engine light. They completed the service over the course of 1.5 months. The car currently does not act as it did before it went in for service and makes a distinct noise that was not there before | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Zakroff
    I have purchased 2 jeeps from here in the past 3 years, but I sincerely regret getting the AutoNation warranty on the first. Not only is it more expensive than it needs to be, but the service department is the most difficult I’ve experienced. Recently I had my car in there for 2 recalls and an issue with the hybrid mode of my batter | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Louis
    Friendly advisor, easy to communicate. Professional mechanic, well done job. Nice place for your vehicle! | Read Full Review
    7/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Louis
    Friendly advisor, easy to communicate. Professional mechanic, well done job. Nice place for your vehicle! | Read Full Review
    7/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bill Werner
    My 2020 Ram was a smooth and quiet ride... till it wasn't. I thought it was muffler -- 80,000 miles. Muffler shop said-- nope, exhaust manifold. Glad I purchased Extended Warranty. Ram of Bellevue certified the Warranty, got it scheduled, performed. Good communication and friendly staff. Best $100 deductible out there!! Recommend th | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Tstubbs5
    Ramon was very helpful and was always quick to respond. All while dealing with the system shutdown. | Read Full Review
    7/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tstubbs5
    Ramon was very helpful and was always quick to respond. All while dealing with the system shutdown. | Read Full Review
    7/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ira Patterson
    Going to have to go with a 1 on this place. Called multiple times over multiple days try and see if there was a part in stock. Was told by Tacoma Dodge that AutoNation had one in stock. So much for supporting local. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Dino Daquila
    DONT HAVE YOUR CAR SERVICED HERE OR BUY ANYTHING FROM THIS PLACE They are very dishonest!!!!!! I have bought 2 trucks from this place and have had service done here for about 20 years. Make an appointment to have a recall done and when we get there we find out that it’s a 7-10 hour job. Of course they don’t offer loaners for recall w | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Paula Lins
    BUYER BEWARE. Please print or download a copy of the original vehicle add with price stated. (luckily I had done this but left it at home) We purchased a used vehicle and we love it. The issues: 1. During financing paperwork we noted the price to be $600 over advertised price. We questioned this and were told the correct price was | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Diego Armando
    I decided to go to a large dealer to avoid problems and those people do not comply, I bought a semi-new car that had a problem, they agreed to solve it and they never did, they only made me waste 3 months in calls and visits, my problem was not solved Decidí ir a un dealer grande para evitar problemas y esas personas no cumplen comp | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ ODAC Cruz
    Buen servicio, tado el tramite fue rapido | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ cherie sandretzky
    If this review stops even one person from purchasing from these scoundrels. I'll be happy. I was sold a car that had the wrong size brake rotors. When asked if they do a safety check. I was assured they did and the brakes would have been inspected. So I will say the big Voss had to step in and make sure that the rotors would be repla | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Wim
    From my initial dealership visit through the delivery of my new 2024 Wagoneer L, Shawn was tremendous!! Absolutely the Best vehicle purchasing experience I have ever had!! Shawn was always polite, patiently answered my questions and explained the process. He communicated regularly and responded promptly. His knowledge of the Wagoneer | Read Full Review
    7/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Wim
    From my initial dealership visit through the delivery of my new 2024 Wagoneer L, Shawn was tremendous!! Absolutely the Best vehicle purchasing experience I have ever had!! Shawn was always polite, patiently answered my questions and explained the process. He communicated regularly and responded promptly. His knowledge of the Wagoneer | Read Full Review
    7/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lakshmi srikanth reddy
    The worst service I have ever seen. They don't have transparency,integrity and they don't have clear communication. Their representative told me they car was available and ran my credit check but when I called them later in the evening they said that car was sold in the morning, then I don't know why they ran my credit check. I have | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Kiley Groome
    Great experience working with the team at AutoNation to trade in my car and purchase a new one! I’ve never had a more seamless experience at a car dealership than I did at this one. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ JT Rarden
    I've held off as long as possible to give this dealership the best chance to make this correct. I recently purchased a fully loaded Jeep Grand Cherokee L summit reserve addition. It has spent 15 days in the shop throughout multiple visits. Now we live in the Cle Elum area so this dealership is an hour away from us with no loaner pr | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Sharon Bonham
    Can’t say enough good things about this service department. They are always attentive, friendly and on time with their service. | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ kevinlairealty
    Very slow in response to customers with checking for their vehicle repair in the shop | Read Full Review
    6/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ kevinlairealty
    Very slow in response to customers with checking for their vehicle repair in the shop | Read Full Review
    6/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ beadlori
    Very responsive to my requests, Abtin did a great job understanding what I wanted and staying in touch with me. | Read Full Review
    6/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ beadlori
    Very responsive to my requests, Abtin did a great job understanding what I wanted and staying in touch with me. | Read Full Review
    6/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sg
    Luis and the rest of the service department were first rate. They returned my car to almost new. | Read Full Review
    6/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sg
    Luis and the rest of the service department were first rate. They returned my car to almost new. | Read Full Review
    6/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ jack benjamin
    | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Schmidt
    | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Jeremy Heinrichs
    I have been going here for years for service and don't go anywhere else. Really appreciate the staff and service. They communicate well, send pics of issues they find, and do a great job fixing my cars. Highly recommend. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ CW
    Great service, great care and customer centric organisation. Appreciate their willingness to make good on their service errors and with the right approach! | Read Full Review
    6/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ken
    Had a Great experience Shawn was knowledgeable and efficient, very smooth and easy transaction, would highly recommend. | Read Full Review
    6/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ CW
    Great service, great care and customer centric organisation. Appreciate their willingness to make good on their service errors and with the right approach! | Read Full Review
    6/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ken
    Had a Great experience Shawn was knowledgeable and efficient, very smooth and easy transaction, would highly recommend. | Read Full Review
    6/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jeremy Ashurst
    Absolutely terrible dealer. Messaged to find if car was available. Was told they needed time to get it oil changed. Had to follow up to request test drive. Confirmed with them then was told as I had already driven 40 minutes that car was no longer available even though we confirmed. Representative couldn't care less about the inconve | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Zaki Dinho
    I wish I could more stars But this particular Dealership AutoNation Chrysler Dodge Jeep Ram in Bellevue They are great people and professional I feel less pressure and confident With there work . Specially the Service department manger And service advisor kavin | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Edward
    Thank you Bellevue Jeep service team for performing a major interval service and parts warranty replacement for my Jeep Wrangler. A special thanks goes to Piper for managing the parts procurement, diagnosis, and repair work! You're the best! | Read Full Review
    6/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Edward
    Thank you Bellevue Jeep service team for performing a major interval service and parts warranty replacement for my Jeep Wrangler. A special thanks goes to Piper for managing the parts procurement, diagnosis, and repair work! You're the best! | Read Full Review
    6/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ wz Chong
    AutoNation Bellevue did a make good on a genuine error during an oil change by making sure to go over and above with a super clean detail+top off+top off. All this was in the name of keeping and winning my business. Talk about putting customers first!! They have done that and more. I’m sincerely appreciative and have great admiratio | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Judy Robertson
    Ivan, Mitchell, Mike, and Jim are outstanding team members helping us with our car purchase. Knowledgeable, expedient, and pleasant to work with. Highly recommended. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Gary Rider
    good service and cover all the details. close location. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Christian McDonald
    This place used to be awesome when it was CDJR of Bellevue. Has gone extremly down hill since Auto Nation took over. The service department is a joke - Estimates are shams, timelines are always weeks off, and they don't even install new parts half the time. Had to continually bring the truck back to have parts they said they install | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ mcdonaldcmm6
    This place used to be awesome when it was CDJR of Bellevue. Has gone extremly down hill since Auto Nation took over. The service department is a joke - Estimates are shams, timelines are always weeks off, and they don't even install new parts half the time. Had to continually bring the truck back to have parts they said they installe | Read Full Review
    6/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ mcdonaldcmm6
    This place used to be awesome when it was CDJR of Bellevue. Has gone extremly down hill since Auto Nation took over. The service department is a joke - Estimates are shams, timelines are always weeks off, and they don't even install new parts half the time. Had to continually bring the truck back to have parts they said they installe | Read Full Review
    6/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ hunden27
    Excellent experience, friendly advisors, easy process. I had no issues and everything was done quickly | Read Full Review
    6/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ hunden27
    Excellent experience, friendly advisors, easy process. I had no issues and everything was done quickly | Read Full Review
    6/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ mweishe
    Great service! Appreciate their flexibility, quick service, and no pressure to pay for extra stuff. | Read Full Review
    6/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ marivicherreras57@gmail.com
    Very Friendly stuff and fast service …I differently keep coming back can’t complain at all but good job | Read Full Review
    6/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ marivicherreras57@gmail.com
    Very Friendly stuff and fast service …I differently keep coming back can’t complain at all but good job | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ mweishe
    Great service! Appreciate their flexibility, quick service, and no pressure to pay for extra stuff. | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Viggy Sak
    | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Shashikanth Reddy
    It was pathetic experience.. my car has been handed over to me 5 times so far without a fix on the similar issue claiming that it is fixed.. need a serious improvement in the process and to hire skilled technician | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Bilal Bashir
    I wish if I could give negative star rating. I wish if I could have seen all negative comments before wasting my money. Scam dealership, Luis gave an estimate of 535$ dollars and then he charged more than 635$ when I went to pickup my van. Issue was not fixed and similar engine check light popped up but they refused to fix it and ask | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Qadar Ahmed
    Good | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ bgreene55
    Very responsive and communicative. I thought everything was fine. Very fast and efficient. That’s all | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ bgreene55
    Very responsive and communicative. I thought everything was fine. Very fast and efficient. That’s all | Read Full Review
    5/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ sgoutz
    The exterior was pretty nasty and the detailing crew did a fantastic job clean re among it. | Read Full Review
    5/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ sgoutz
    The exterior was pretty nasty and the detailing crew did a fantastic job clean re among it. | Read Full Review
    5/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Vinay Singh
    Initially Service advisor communication was an issue, but Ivan fixed when he wqs made aware. | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Shawn Pouliotte
    So I am kinda shocked to be leaving this review. My past experience with Dodge/Jeep/Ram has always been lack luster. I had a good sales exchange with Renton but post sales was terrible. Decided to try Bellevue as they are close. The experience was frankly awesome. Greeted me professionally, got me checked in and saw to a ride home. | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Esthere Tolbert
    Awesome, friendly and efficient staff! | Read Full Review
    5/26/2024 12:00:00 AM | Google
  • ★★★★★ Dani
    If I could give a higher number than 10/10 I would. No one ever wants to have a big repair cost, but I felt like I was cared for and valued through the whole process. Thank you to Hayden for making a stressful situation feel more manageable. | Read Full Review
    5/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dani
    If I could give a higher number than 10/10 I would. No one ever wants to have a big repair cost, but I felt like I was cared for and valued through the whole process. Thank you to Hayden for making a stressful situation feel more manageable. | Read Full Review
    5/24/2024 12:00:00 AM | Cars.com
  • ★★★★★ Hereweare
    Excellent service and friendly staff. Went above and beyond to help us find the exact car we were looking for. Highly recommend this dealership. | Read Full Review
    5/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ Stl
    Great customer service by the manager. The service representative and whoever answered the phone can improve communication. Under promise and over deliver. | Read Full Review
    5/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ Stl
    Great customer service by the manager. The service representative and whoever answered the phone can improve communication. Under promise and over deliver. | Read Full Review
    5/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Hereweare
    Excellent service and friendly staff. Went above and beyond to help us find the exact car we were looking for. Highly recommend this dealership. | Read Full Review
    5/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ kai zhu
    I've been going AutoNation Jeep Bellevue for years and I still recommend it. | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ ganesh chandra
    Very helpful staff and on time service | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Gerri Adams
    I was from the east coast driving cross country and I needed an oil change, tire rotation, and engine check. Auto Nation Bellevue worked me in and took great care of my car! | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Amol Mehrotra
    | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Rossjleonard
    Clean tidy shop area, customer waiting are is clean and comfortable. Service personnel are professional and very easy to work with. | Read Full Review
    5/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rossjleonard
    Clean tidy shop area, customer waiting are is clean and comfortable. Service personnel are professional and very easy to work with. | Read Full Review
    5/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rob K
    Top notch service. Decided to try Autonation after having a bad experience at Rairdon for my Ram pickup. Autonation was a smooth, simple, easy process and I was constantly updated by text the entire time. It was great and 100% the opposite experience of Rairdons | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Cynthia Baker
    | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ wmell
    Great drop off experience. Vehicle ready when promised. Work and price were as expected too. | Read Full Review
    5/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ wmell
    Great drop off experience. Vehicle ready when promised. Work and price were as expected too. | Read Full Review
    5/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ start500
    I have been doing business with this dealership and service department since 2013. Sales and service personnel come and go, but overall the dealership is good and the service department has always taken good care of my Jeep vehicles. Recommended! | Read Full Review
    5/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ start500
    I have been doing business with this dealership and service department since 2013. Sales and service personnel come and go, but overall the dealership is good and the service department has always taken good care of my Jeep vehicles. Recommended! | Read Full Review
    5/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Michael Hoff
    | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ linda Scott
    | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Kurt Patrick
    Unbelievably poor customer service. This place should be shut down. Nobody answers phones and when walking in for service or parts, rude and unhelpful. | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Victortrey Funklove
    Very thorough and made me aware of many important factors regarding my car. I'll be happy to spread the word about the friendliness and competency of the staff and mechanics with others! | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Chau
    EDIT 5/8/2024: The number you supplied is just your dealership number and there is no prompt to reach the GM. You need to either shut down your front-facing parts department completely or hire more people to make your parts department capable of front-facing business. Just a suggestion, pulling employees early from medical leave is n | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ Dave Uvelli
    Justin is a wonderful service representative. Very positive and enthusiastic. He gives the type of service that keeps me coming back. | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Brendan Alvarez
    | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Chau
    Parts department is SEVERELY understaffed, to the point where I am pretty certain the parts department is only around to bring in parts for their own service department. I have complained about this before, two different employees reached out to me and profusely apologized. One gave me his direct contact information but attempting to | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Artem
    The service was excellent, everything was very well organized, the staff was responsive and competent, thank you very much, you are real professionals! | Read Full Review
    5/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ Artem
    The service was excellent, everything was very well organized, the staff was responsive and competent, thank you very much, you are real professionals! | Read Full Review
    5/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Chris Filer
    Luis in service was great - helped with everything I needed/ wanted to address with the vehicle. | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ David Seber
    Kevin communicated well what to expect, I was pleased that the billing paperwork was correct at check out. They were also speedy, completed the work in the time they quoted, thanks | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Burkey
    Bellevue Jeep has finally staffed up their service dept so it doesn’t take several weeks to get in. The service manager I had was again new to me (turnover seems endemic at all service centers), and very pleasant to work with. They did my needed service and they rotated all the tires correctly on the first time. I do now recommend th | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Rajal Patel
    I went to DCJR and got greeted right away by a different advisor even though I was just waiting for few min for my advisor to finish with previous customer that was my first good experience, then Loui is my advisor I told him where going with my car took him outside mind u in rain he walked with me, I showed him few things that I nee | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Rob Krause
    Kevin in the service department was awesome. He answered all my concerns about my truck and explained up coming needs like brakes and transfer case service | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Sho Yeh
    The dealership has great follow up on appointment, work progress and post service follow through. The service advisor texted and called to make sure all the work was done to exceed my expectation. An awesome dealership for my RAM service. | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Jeff
    Bellevue Jeep has finally staffed up their service dept so it doesn’t take several weeks to get in. The service manager I had was again new to me (turnover seems endemic at all service centers), and very pleasant to work with. They did my needed service and they rotated all the tires correctly on the first time. I do now recommend th | Read Full Review
    5/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jeff
    Bellevue Jeep has finally staffed up their service dept so it doesn’t take several weeks to get in. The service manager I had was again new to me (turnover seems endemic at all service centers), and very pleasant to work with. They did my needed service and they rotated all the tires correctly on the first time. I do now recommend th | Read Full Review
    5/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Misty T
    I’ve had a great experience each time I’ve scheduled an appointment through service. Excellent customer service and quick turn around time for an oil change. | Read Full Review
    4/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Misty T
    I’ve had a great experience each time I’ve scheduled an appointment through service. Excellent customer service and quick turn around time for an oil change. | Read Full Review
    4/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Stella Davtyan
    Good prices,warranty,service and exited people with costumer service skills | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Andre Brown
    I thought it was gonna take the whole day. But they really got my vehicle up and running really good. No complaints, really friendly service. | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Dionne PRIME TIME
    VERY THOROUGH SERVICE. APPRECIATED RECOMMENDED SERVICES FOR MY JEEP. | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Greg Files
    Came in after lunchtime needing an oil change while traveling. They got right on it and I was out of there quickly. Service people were very friendly and courteous. | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ dinhny
    AutoNation Chrysler Dodge Jeep Ram Bellevue is my go to place to service my Pacifica. The service advisors are experienced and professional. I was impressed by Piper and Rodney’s great customer service! They are patient and addressed all my concerns and got my car serviced promptly. | Read Full Review
    4/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ dinhny
    AutoNation Chrysler Dodge Jeep Ram Bellevue is my go to place to service my Pacifica. The service advisors are experienced and professional. I was impressed by Piper and Rodney’s great customer service! They are patient and addressed all my concerns and got my car serviced promptly. | Read Full Review
    4/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Michael Hensel
    Received great customer service, quick response to my questions and the technical team did a great job | Read Full Review
    4/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ Michael Hensel
    Received great customer service, quick response to my questions and the technical team did a great job | Read Full Review
    4/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Le Li
    Nice job done, thanks for the services from Luis, Justus and mechanic! | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Dick Bratton
    Friendly greeting, quick service, met my expectations. Clean and comfortable waiting room. I just purchased a new Durango and Shawn and the sales manager were on point and able to close the deal with me in a good business-like manner. I have purchased car at this firm in the past and use their service department continuously for Main | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Charmaine Burdette
    Luis and Eric from service are the worst | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Murat Ozturan
    Wow complete replacement of the team in the Service section. I have been a customer for 15years but I will not be returning for sure. It was supriding that I found same day appointment for express service for oilchange, no wonder there were least busy I have ever seen last 15years. The simple oil change was done effectively, my key w | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Robin Moore
    4th time I have been in for oil change and no fluids were filled. Not really sure they even changed my oil . Each time brought into the service manager and manager above them. Was literally told each time, by a different person, "I was brought in to change this dealership and get rid of the bad apples." Maybe you should take a look a | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ ryan stone
    Thank you to the team i appreciate your time and effort in every aspect of this vehicle purchase. Including working we me on my trade value and offering me a fair package with your vehicle. I specifically want to thank the manager for offering his personal support to a disabled veteran to make this deal. I would recommend this team t | Read Full Review
    4/22/2024 12:00:00 AM | Google
  • ★★★★★ Laura Morales
    | Read Full Review
    4/22/2024 12:00:00 AM | Google
  • ★★★★★ Jrk4800
    Fair and helpful figuring out concerns and getting fixes covered by warranty. Super helpful. Thank you | Read Full Review
    4/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ernest Stephens
    I came to this dealership's service center because of a bad experience at another Jeep dealership. Not only did they resolve my issue, Piper, my service consultant, went above and beyond to reassure me from the beginning that she would take care of the issue. She was in constant communication with me, providing updates and I had my v | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Two Scoops
    I bought a car here in 2014. The sales guys were awesome. The parts guys were (and are) very helpful. The service advisors I've dealt with have been awesome. The first service manager was good, the one after him probably didn't even know how to put air in a tire (claimed he checked my car himself and it was fine, that he'd driven it | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ lenzerwin01
    Piper was fantastic. Best service person I've ever had. Restored my faith in the service dept. | Read Full Review
    4/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ VincentB
    Piper is an excellent service advisor. She went above and beyond to take care of my warranty work and to show me how to keep things working well. | Read Full Review
    4/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ Keith Swesey
    $277 for an oil change and tire rotation on a 2024 Ram 3500 and it took 3 hours. I’ll let you draw your own conclusions. | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ scott.turnbull
    Very well organized and through. Made good use of technology to communicate about issues found and get approval for additional needed services. | Read Full Review
    4/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Janet Tinsley
    | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Cathryn “Trina” Castillo
    Shawn was great! We ordered a 2024 Jeep Wrangler and got it delivered there and he was super informative and answered any questions about the purchase, trade-in costs, and the car itself. He really knows his stuff when it comes to Wranglers since he owns them himself. Great experience! | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ The Hammer
    My grand Cherokee broke down while visiting the area (from Canada), Piper was excellent at getting my vehicle diagnosed in a short time frame. Piper returned calls in a timely manor regarding updates. We returned to get our Jeep, which made it home, unfortunately the same issue happened. The dealership in Canada confirmed Autonation | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Dark
    I had a great experience with Piper, she took care of everything I asked and went above and beyond on several items!! | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Mihai M.
    Above and beyond. Automation Service department is excellent! The interaction with them was smooth, professional and made in time. I would choose this auto dealer in a blink, no hesitations. | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Bryan Cobley
    So far, the service I have received from AutoNation, specifically Ramon, have been excellent. He is the first salesman that has stayed committed to me as a customer even after the purchase. I will be candid, the ram I bought needs some repairs, but Ramon has been incredibly helpful and an advocate for me in this process. Highly rec | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ mitchellb123
    I came in with a lot of work to be done on our Jeep, knowing it might be impossible to get everything completed. Piper worked with me to identify what to prioritize to meet my schedule as I could not leave the car overnight. She kept me up to date throughout the day and even brought me a yogurt. She then talked me through a plan to g | Read Full Review
    4/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ Tiffany Teasdale
    I got my Wrangler worked on at this location and the tech ended up pinching and severing my backup camera cable. The so called Service Director Ivan Chavez told me that I could go to Car Toys where I had it installed originally to get it fixed and he would refund me that amount in full. I told him I'd give him a quote with them fir | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Jody Tucker
    There were unexpected issues with a simple job and they were handled well. Everyone was very nice and accommodating. | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Akshay Mudgal
    Online scheduler will make you think you will get a Lyft ride back home but it's not true. For oil changes they won't offer it so prep a ride back home unless you want to wait 2 hours at the dealership. | Read Full Review
    4/7/2024 12:00:00 AM | Google
  • ★★★★★ Alayna
    Fast and easy | Read Full Review
    4/6/2024 12:00:00 AM | Google
  • ★★★★★ Young Lee
    Fast and Good Service! | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★★ Laura Holloway
    I needed a quick oil change the day before a big trip. I called and was able to get an appointment. It took only an 1 hour & 15 minutes. Very impressive service. | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ jaime Gutierrez
    Great customer service as usual !!! | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ yu96
    Wonderfully helpful honest staff,could not gone any better. They patiently help me check the past record. | Read Full Review
    4/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ yu96
    Wonderfully helpful honest staff,could not gone any better. They patiently help me check the past record. | Read Full Review
    4/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Fdez
    No me gustó este lugar, estaba buscando un nuevo auto que según ellos tenían el existencia, me dejé llevar por la página de CarGurus que mostraba un jeep con ciertas especificaciones que yo buscaba sin embargo al llegar el agente de ventas que me ayudó no encontró el auto. Me recomendó otro que tampoco encontró, cuando salí de hay qu | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Lawrence Friedman
    Great team at AutoNation Bellevue. They worked with me in a thoughtful supportive way that made me feel comfortable and confident about my purchase. | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Michael Caplis
    Perfect | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Stuartm
    Fanatic people to work with! Ivan, the service manager was great, so was Hayden and Kevin! | Read Full Review
    3/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Anonymous
    Service team is wonderful. Work was done fast and efficient. My car looks amazing and I am very happy with my service here! | Read Full Review
    3/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Anonymous
    Service team is wonderful. Work was done fast and efficient. My car looks amazing and I am very happy with my service here! | Read Full Review
    3/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Stuartm
    Fanatic people to work with! Ivan, the service manager was great, so was Hayden and Kevin! | Read Full Review
    3/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Daniel Deternoz
    | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ William Pettit
    Bought a used Jeep Wrangler last year from this dealership. Second car for me and just took it in for its first service. These guys were awesome. Quick and easy to get an appointment, loved their express service and great use of technology to communicate what they were doing, when the car was ready complete with pictures of the wo | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Cole Lancaster
    Terrible customer service. Do not go here. We had a very minor issue with a service appointment that has now turned into a big issue and when trying to speak with the service manager or GM neither one will ever call you back. Avoid this store and take your business somewhere else. | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Mommachopp
    Luis Vazquez was my service advisor and he was AMAZING! He was very kind, understanding, knowledgeable and professional. I will most definitely be returning if I ever need service on my Jeep in the future. Thank you Luis! | Read Full Review
    3/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ tomfelvey
    As usual Our jeep dealer made it look easy and efficient Never any problem with AutoNation | Read Full Review
    3/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ s2crane
    Always friendly and great service! Get the job done when quoted with a smile on their face | Read Full Review
    3/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mommachopp
    Luis Vazquez was my service advisor and he was AMAZING! He was very kind, understanding, knowledgeable and professional. I will most definitely be returning if I ever need service on my Jeep in the future. Thank you Luis! | Read Full Review
    3/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ s2crane
    Always friendly and great service! Get the job done when quoted with a smile on their face | Read Full Review
    3/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ tomfelvey
    As usual Our jeep dealer made it look easy and efficient Never any problem with AutoNation | Read Full Review
    3/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Green Goblin Mercedes
    Terrible customer service. Do not go here. We had a very minor issue with a service appointment that has now turned into a big issue and when trying to speak with the service manager or GM neither one will ever call you back. Avoid this store and take your business somewhere else. | Read Full Review
    3/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Green Goblin Mercedes
    Terrible customer service. Do not go here. We had a very minor issue with a service appointment that has now turned into a big issue and when trying to speak with the service manager or GM neither one will ever call you back. Avoid this store and take your business somewhere else. | Read Full Review
    3/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Reme L
    I am more than satisfied with the quality of the service. They are professional, knowledgeable and friendly. | Read Full Review
    3/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ Reme L
    I am more than satisfied with the quality of the service. They are professional, knowledgeable and friendly. | Read Full Review
    3/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jaspreet Singh
    Great Service!! | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Schmidt-Pathmann
    | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Lui V
    | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ ERIC WHITE
    I had an excellent buying experience from the time I walked in the door till I drove off the lot! | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ johnjacksonpowell
    Our service representative was new to the shop, but very helpful and communicative. We will be back! | Read Full Review
    3/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ johnjacksonpowell
    Our service representative was new to the shop, but very helpful and communicative. We will be back! | Read Full Review
    3/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Teddy Boysen
    I can't give them full marks because they forgot to reset my oil timer. Other than that this is my favorite Jeep dealership, and I've been to a few. Sales team is good, and knowledgeable, not pushy. Service side is also good, except for the one time they made a mistake I have no complaints. | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Seattle UA
    Great service! | Read Full Review
    3/20/2024 12:00:00 AM | Google
  • ★★★★★ Jenessa Oaks
    Unfortunately, I have to report that I've had the worst new car buying experience at this dealership. I purchased a brand new Jeep Compass Trailhawk back on August 22nd from AutoNation Bellevue and this vehicle had issues from the start warranting me to bring it back the very next day to fix a cracked windshield in a dent above the w | Read Full Review
    3/20/2024 12:00:00 AM | Google
  • ★★★★★ Mahmoud Amr
    I am deeply disappointed by the lack of consideration for my time and the overall disregard for my concerns as a customer. Despite clearly communicating the issue of a ticking sound emanating from the dashboard and requesting a technician to accompany me during the initial inspection to pinpoint the source, I was denied this basic co | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Nadarajah Muhunthan
    I'm trying to get my car manual and no any help from the dealership . | Read Full Review
    3/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Waelzeidan123
    Fast service pleasant advisers and good prices also good clean lobby with good refreshments including hot drinks | Read Full Review
    3/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ Waelzeidan123
    Fast service pleasant advisers and good prices also good clean lobby with good refreshments including hot drinks | Read Full Review
    3/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ bobby nadarajah
    | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ Aaron Olson
    Great | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Jaywilliamsmail
    Had a newer employee who did a great job with best efforts. Very attentive and good listener. She went extra mile to get it right. Very good first experience at this dealer. Will send my daughter back for next service | Read Full Review
    3/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jaywilliamsmail
    Had a newer employee who did a great job with best efforts. Very attentive and good listener. She went extra mile to get it right. Very good first experience at this dealer. Will send my daughter back for next service | Read Full Review
    3/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ Stephen Schneider
    Distressed and dismayed: service has had my truck for over 100 days claiming customer service doesn’t want to honor my lifetime warranty and not fix my truck. Finally I called customer Service and they said they have never opened a case and have no record of contact. I have a landscape company and this loss is monumental. Pursuing | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Jason Ye
    Big shoutout to Piper and Luis in the service department! They were very friendly, knowledgeable, and professional. Luis was great in helping me choose the right kind of inspection for my car, price, and what it all entailed. Both Luis and Piper were very clear in explaining the issues they found with my car and next steps. Can’t tha | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Robin Hanetho
    Great service, they really make sure you're service was done right. | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Larry Mudd
    This company autonation is not like other car dealerships, there not pushy, they let you take your time to see what you want, but they are willing to answer any questions you might have. I bought a car from them, and will do more business with them in the future. Highly recommended | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ bobbinrocks30
    Outstanding service, Piper went above and beyond when my Jeep needed work done. She made sure everything was good before I left. Will definitely take my jeep back. | Read Full Review
    3/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ bobbinrocks30
    Outstanding service, Piper went above and beyond when my Jeep needed work done. She made sure everything was good before I left. Will definitely take my jeep back. | Read Full Review
    3/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dolly Allen
    | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Robin Hanetho
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Larry Mudd
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Jason Ye
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Dolly Allen
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ elena kharitidi
    The service was prompt and efficient, with the staff clearly communicating the process and timeline for service. They also conducted a thorough inspection of my vehicle, addressing any concerns and providing recommendations without pressuring me into unnecessary services | Read Full Review
    3/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ Allyssa Hernandez
    I will be sure never to return to this dealership for any future vehicle purchases. I felt like I was forced out of the dealership because I was not willing to put down more than half of what the vehicle is worth up front which was also way above what the vehicle is worth on the market anywhere else. I don’t appreciate that they put | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Allyssa Hernandez
    | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Manuel Mendez-Bernal
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Emmy Duros
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Emily Duros
    Really no nonsense, straightforward process. It was one of the most boring (this is a good thing!) car buying experiences and the fastest I have ever experienced. I?d not hesitate to go back to Autonation for another vehicle. | Read Full Review
    3/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ Emmy Duros
    Really no nonsense, straightforward process. It was one of the most boring (this is a good thing!) car buying experiences and the fastest I have ever experienced. I’d not hesitate to go back to Autonation for another vehicle. | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Michael Grife
    | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Edison Feisal
    A total lack of attention to detail and possibly zero quality control. Pleasant attendant but despite stating a specific request which he confirmed and noted, it was sadly not done. | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ GLG
    Took my RAM SRT-10 to Bellevue Dodge to have brake/clutch fluid flushed. It’s a rare vehicle and they took excellent care of it and even made sure it was parked inside overnight. Great service team. | Read Full Review
    3/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ GLG
    Took my RAM SRT-10 to Bellevue Dodge to have brake/clutch fluid flushed. It’s a rare vehicle and they took excellent care of it and even made sure it was parked inside overnight. Great service team. | Read Full Review
    3/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Neoma Lawrenson
    A couple of glitches with my oil change service this time. The air in my tires was at 38 and 39 making for a rather bumpy ride until figured out why. The oil gauge on the dash still says 20%. Shouldn't it be reading 100% now is the oil was changed. Very friendly staff, especially Hayden at the front counter. She is a keeper. | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Burgess
    Just booked here for a recall notice on a RAM Promaster but was impressed by Piper and the service. Will change from my usual place to here for future service. | Read Full Review
    3/2/2024 12:00:00 AM | Google
  • ★★★★★ Whitney schafer
    Well first off once you Buy a car and they said the will service the issues right away. You don't hear anything back. I was really clear that Thursdays work for me and to get back to me with appointment when made. I had bought a gmc acadia in December from Tyler which off top didn't want to jump into it until tire service light was t | Read Full Review
    3/2/2024 12:00:00 AM | Google
  • ★★★★★ Lkzd
    Staff was pleasant and handled my service appointment. I was only in for an oil change but it was a pleasant experience. The waiting area was great. | Read Full Review
    3/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lkzd
    Staff was pleasant and handled my service appointment. I was only in for an oil change but it was a pleasant experience. The waiting area was great. | Read Full Review
    3/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Edward
    Ivan and his team are committed to helping customers with the best service and respect. | Read Full Review
    2/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ Edward
    Ivan and his team are committed to helping customers with the best service and respect. | Read Full Review
    2/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nick Pinkerton
    Went out of their way to lie to me about their availability when they found out I have a costly warranty issue for my vehicle. Their online scheduler shows wide open availability starting in April and when I told the lady on the phone what the issue was they stumbled and said "uhh we're booked out until October." The first time I too | Read Full Review
    2/28/2024 12:00:00 AM | Google
  • ★★★★★ Todd Bredl
    Very attentive staff. Greeted with a smile. Timely service. Delivered quicker than expected. Clean break room. | Read Full Review
    2/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Todd Bredl
    Very attentive staff. Greeted with a smile. Timely service. Delivered quicker than expected. Clean break room. | Read Full Review
    2/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ Grant Morris
    Piper we excellent as a service rep. I also was very pleased it was a warranty repair and I guess 4 days is ok considering. Now for 5 star service, pickup and delivery, rental car service ….like Evergreen Ford Lincohn….but overall pretty good Thanks Piper | Read Full Review
    2/27/2024 12:00:00 AM | Google
  • ★★★★★ Kim
    I received excellent service during my vehicle's last oil change appt. The agent I worked with thoroughly answered my questions & promptly notified me when my car was ready for pick up. I will definitely go back for additional service needs in the future. | Read Full Review
    2/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kim
    I received excellent service during my vehicle's last oil change appt. The agent I worked with thoroughly answered my questions & promptly notified me when my car was ready for pick up. I will definitely go back for additional service needs in the future. | Read Full Review
    2/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ P Ortiz1
    Repair service is slow and never answer the phone. They don't give you the summary via email. You have to get a hold of them to have it explained. | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Yoga Bliss with Sam
    I had the misfortune of dealing with Jeep AutoNation recently, and let me tell you, it was an absolute nightmare. After being assured multiple times that they had the necessary recall part and could perform the required work on my car, I wasted hours of my precious time only to be told upon arrival that they couldn't do the work. Thi | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Paul Campano
    Please be advised of the experience I have had with AutoNation and I am still awaiting information regarding my vehicle. My vehicle would not start so I had it towed to AutoNation Jeep Bellevue, WA on 2/13/2024. • The team contacted me that day and told me I would hear back by 4pm the following day, 2/14. • I then received a call a | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Flynn
    I am the Purchasing Manager for an Electrical Contracting business, myself and our company’s Superintendent/fleet manager went to AutoNation Chrysler Dodge and Jeep RAM in Bellevue on Monday 2/12/2024. Our reason to visit AutoNation Chrysler Dodge and Jeep RAM in Bellevue was to address two of our recently serviced service vans that | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ grnjackson
    Prompt, efficient, friendly service. Thanks so much for all you did! Will definitely refer others! | Read Full Review
    2/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ grnjackson
    Prompt, efficient, friendly service. Thanks so much for all you did! Will definitely refer others! | Read Full Review
    2/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Scott Rosin
    Ramon is always professional and very accoodating. | Read Full Review
    2/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kelly Burman
    Piper at the service check-in desk was amazing. Very friendly and great communication. 10/10 customer service from Piper. Everyone was very professional and car service was great. | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ John Lynch
    Kevin did a great job getting our mini serviced quickly… | Read Full Review
    2/18/2024 12:00:00 AM | Google
  • ★★★★★ John Donaldson
    My service advisor was the main reason for the 5 star review, Rodney was excellent, efficient and great to work with, in addition to the service performed | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ Lela Rosin
    | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ Jerry ProStreet
    | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Dawood Syed
    I'm glad to get the service for my car from Autonation Dodge service center bellevue. | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ J Pearson
    On this last visit, Ivan, my service rep., was great. He listened to my concerns, was empathetic, and was friendly. Plus, the part that was needed was in inventory, so that was helpful. | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Vilen Davtyan
    Easy transaction and deal of Jeep Grand Cherokee Laredo 2015 I got in Bellevue.Great dealer and responsible service! | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Justin Parish
    Customer service is seriously lacking. Multiple emails went unanswered, multiple messages left and no one got back to me. If you deal with these guys leave no stone unturned. Despite my notifying them to not run my credit through multiple companies that I was going through CapOne they proceeded to run through many places anyway and n | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Michaelmlawler
    Dealership has an excellent service department and staff is very helpful in trouble shooting problems and quite accommodating. | Read Full Review
    2/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Michaelmlawler
    Dealership has an excellent service department and staff is very helpful in trouble shooting problems and quite accommodating. | Read Full Review
    2/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ dburnham
    My suggestion is never at all cost use there service department for anything. i have no clue if they do good work but what i can tell you is they are a joke. i had an appointment and dropped off my vehicle for warranty work on a Saturday that i bought from AutoNation Honda in Renton where i was treated very well and i would recommend | Read Full Review
    2/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ dburnham
    My suggestion is never at all cost use there service department for anything. i have no clue if they do good work but what i can tell you is they are a joke. i had an appointment and dropped off my vehicle for warranty work on a Saturday that i bought from AutoNation Honda in Renton where i was treated very well and i would recommend | Read Full Review
    2/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ C K
    So...maybe I'm just special, but good luck trying to get through to a human being. Trying numerous calls and each time endlessly rerouted through a never ending batch of recordings, with repeating options to select a dept, only to be transferred back to the main menu. Do any humans work at this store? | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Jerry Mander
    After allowing these guys to service my Ram 1500 Ecodiesel for the last 7 years I will no longer be returning for their service. They will not answer their phone (go ahead and try calling their service department. terminal hold). I began the practice of calling them while at my office, holding for 30 mins, leaving office while on hol | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Philip Falls
    Friendly curtious and prompt. Vast improvement over my previous service experiences. Vehicle work was completed on time at the quoted price. | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Joe Suver
    Quick oil change lane, had my doubts but gave it a try with my Wrangler. Surprisingly quick with a nice waiting area with coffee. I’ll be back. | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Robin
    Auto Nation CDJR pricing is competitive. My salesman, Ramon, was very helpful and knowledgeable. Overall great experience! | Read Full Review
    2/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ Robin
    Auto Nation CDJR pricing is competitive. My salesman, Ramon, was very helpful and knowledgeable. Overall great experience! | Read Full Review
    2/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mario Quiroz
    Unfortunately I sent in my jeep to get the my key replaced and programmed here....the lack of communication by the service department is absurd. They have a text message service that no one answeres and everytime I call to the service department there is no one around and I get the same run around. I finally had to call the parts dep | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ luis L
    My experience was good for the most part, Troy was great, the finance lady kept trying to sell me every extended warranty possible even after I had already agreed with a total price out the door, not even a week after getting my vehicle my battery died twice, Autonation ran some testing and determined the batteries were in good condi | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ mark greenblat (shark380)
    Great staff, easy to work with and great follow up. Loving my new Chrysler! | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ ilgatto39
    Too long to process purchase---about 3 hours. Sales associate stated in error that from temporary plated is not needed. Front mounting bracket not installed. After sale sales assoc. not customer helpful. Stressful experience. | Read Full Review
    2/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ ilgatto39
    Too long to process purchase---about 3 hours. Sales associate stated in error that from temporary plated is not needed. Front mounting bracket not installed. After sale sales assoc. not customer helpful. Stressful experience. | Read Full Review
    2/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mario Quiroz
    Unfortunately I sent in my jeep to get the my key replaced and programmed here....the lack of communication by the service department is absurd. They have a text message service that no one answeres and everytime I call to the service department there is no one around and I get the same run around. I finally had to call the parts dep | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Cyrus Mafi
    Arguably the worst service department I have ever had to deal with. Zero accountability, Zero communication, Zero professionality. Are there other zeros to add! Have been trying to replace a radio unit on my 2018 summit, since Oct 2023. After keeping my car for over a week and zero communication, eventually had to stop by in person. | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ manekomartinez
    Thank you everyone there it was very quick nicely done, I will very well recommend to anyone | Read Full Review
    2/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ manekomartinez
    Thank you everyone there it was very quick nicely done, I will very well recommend to anyone | Read Full Review
    2/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Giovan Richardson
    Piper was a pleasure to work with. She kept me in constant communication during the process. | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Julie Leckie
    | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ John Chen
    I went to get my oil changed today and their service was excellent. The other staff were also very friendly. I will go back. | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ John Chen
    I went to get my oil changed today and their service was great. I will go back. | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Don Springford
    Went in for an oil change and tire rotation, they did the work quickly and at the price they quoted. Happy with the service. | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Jason Bolstad
    I had to take my vehicle into Autonation twice to have perform standard / oil change as they 'forgot' the first time when they kept it over night to fix an unrelated issue. I had called multiple times to reschedule and explain that the original issue was not fixed, finally booked online and was told they don't actually handled the is | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Adam James
    I would start by saying this is the first non 5-star review I have ever given. I do not like to point out flaws of businesses, but in this case they deserve a 0 as they are a disingenuious, sneaky and unprofessional operation that seeks to steal your money. I purchased a Jeep from Autonation Audi along with 5 services from any auton | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ N X
    Update 5 to 3 stars: Went in for my first oil change. Had an appointment setup on a Saturday afternoon. I wish I had known in advance Saturday is not a good day to go in. A simple oil change, and a couple small inspection things totaling an additional 0.4 hours, took over 4 hours total. What good is an appointment if it doesn't secur | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Tony Roberts
    Last visit was for a service, which was handled without any issues in a timely manner. I hope the 2 recalls pending will be dealt with in then same efficient manner | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Fred Talbot
    I took my truck in on Sunday night a an 8am Monday appointment. I requested an estimate before work starting. I had to call multiple times to finally get a call back. They fixes the issue on Monday then were supposed to change oil Tuesday morning. Again, no one calls. I called multiple time, emailed multiple times. Called sales as th | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Ashok kumar
    Update: I tried calling the number provided below, but it again goes to the same sales dept. I even emailed to the GM, but no response. Original review: I'd give 0 stars if possible. Terrible after sales service and customer service at this dealership. I found an issue under the back seats in my new vehicle. I reported to them immed | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Alice MuddGarden
    Overall a very good experience. The service rep was knowledgeable and maintained a strong line of communication with me. The work the technicians did seems well done and what you would hope to get or expect from a dealership. Recommend this shop. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Mike Rasch
    Ramon and the entire team went above and beyond to ensure a seamless car-buying experience. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ alessandra nunez
    | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Hayder Al khlewee
    | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Price
    This dealership was amazing at helping me find the right car for.I definitely recommend buying a car from them. | Read Full Review
    1/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Price
    This dealership was amazing at helping me find the right car for.I definitely recommend buying a car from them. | Read Full Review
    1/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ashok kumar
    I'd give 0 stars if possible. Terrible after sales service and customer service at this dealership. I found an issue under the back seats in my new vehicle. I reported to them immediately after reaching home which was about an hour after I got the vehicle from them. They dodged for a while saying parts guy was not available, service | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Daane
    Our sales guy, Jeremy, and Josh in finance were both super helpful and made the process of leasing my new Jeep easy. Until it wasn’t. I had to go back 5 separate times to resign the paperwork, they gave me the wrong maintenance plan so I’m paying for services I didn’t ask for or want (my bad for not paying attention to that every tim | Read Full Review
    1/28/2024 12:00:00 AM | Google
  • ★★★★★ mistyberg
    Just had my first service on my Jeep Wrangler 4xe and my service rep, Kevin, was fast and efficient and answered all if my questions. Thank you! | Read Full Review
    1/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ mistyberg
    Just had my first service on my Jeep Wrangler 4xe and my service rep, Kevin, was fast and efficient and answered all if my questions. Thank you! | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Shelly Johnson
    One of the worst customer experiences I’ve had a service station. They are understaffed which is understandable but I never received any calls or emails about my car. No one answers the phone. I had to show up in person to find out what was going on with my car 2 days after they said they would have it complete. We won’t be going bac | Read Full Review
    1/27/2024 12:00:00 AM | Google
  • ★★★★★ Henry Liu
    I didn't buy car from this dealership so this is related to my service experience. their quality of service is fair in the past but this time, the new battery died after 6 months and they said there is no warranty since it was replaced during warranty period. after calling into Jeep, I found out jeep warranty doesn't cover because th | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Rae'anne Sack
    Terrible service. No communication. I wish I could give negative stars. | Read Full Review
    1/25/2024 12:00:00 AM | Google
  • ★★★★★ luis L
    My experience was good for the most part, Troy was great, the finance lady kept trying to sell me every extended warranty possible even after I had already agreed with a total price out the door, not even a week after getting my vehicle my battery died twice, Autonation ran some testing and determined the batteries were in good condi | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ B Porter
    Excellent, no pressure buying experience at this dealership of a low mileage used car. They also worked with us to arrange shipping. Great follow through and very professional. | Read Full Review
    1/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jie Sun
    Seriously Let Down by Chrysler Autonation Bellevue - A Warning to Future Buyers My car was purchased on January 6, 2023, for a total of 11 days until today, during which time various problems occurred. Just gotta get something off my chest – seriously let down by the service at Chrysler Autonation Bellevue. Bought my Chrysler Pacif | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ R W
    I can't recommend AutoNation highly enough. We purchased a used car (love the no haggle pricing). We had an issue that was difficult to reproduce with the wipers. Both the sales team and the service team made it easy to work with them to get it fixed at no cost. Thank you Jeffrey and Ivan! | Read Full Review
    1/15/2024 12:00:00 AM | Google
  • ★★★★★ Allie Sartori
    Yikes. Skip the maintenance package or don’t bring your car here if you can help it. absolutely awful experience. Incompetence at every turn. Took my car in for a standard oil change and it wasn’t ready until 3 days later. No one called me with an update at any point. I called 5 times and all the associates were “busy” every single t | Read Full Review
    1/15/2024 12:00:00 AM | Google
  • ★★★★★ Lily Bock
    | Read Full Review
    1/14/2024 12:00:00 AM | Google
  • ★★★★★ Vicki W.
    They were timely and informed us about the progress of our cars being serviced. | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Allen Denver
    I love AutoNation CDJR Bellevue and their service department. I've always been treated very well by the service advisors and my 2 Wranglers and 1 Gladiator have received top-notch work by the techs. | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Ed Dalbey
    Great service from Autonation! Thank you! | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Stanton Bowmer-Vath
    I had a recalled upgrade and they took care of it. | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Rockies98
    I love AutoNation CDJR Bellevue and their service department. I've always been treated very well by the service advisors and my 2 Wranglers and 1 Gladiator have received top-notch work by the techs. | Read Full Review
    1/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rockies98
    I love AutoNation CDJR Bellevue and their service department. I've always been treated very well by the service advisors and my 2 Wranglers and 1 Gladiator have received top-notch work by the techs. | Read Full Review
    1/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Cydney Beckwith
    01/11/2024 UPDATE: Changed the review from 2 stars to 1 star. My "brand new" Jeep that I purchased 1 month ago blew the transmission on the freeway while I was driving to work this morning. No other dealership wants to work on it because they believe it's Bellevue's problem and I cannot get it in to the service shop to have my NEW ve | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ stephen howard
    Ramon and the staff are very friendly and knowledgeable about their products. He helped me select a vehicle in my price range and I am highly satisfied with the vehicle. | Read Full Review
    1/10/2024 12:00:00 AM | Google
  • ★★★★★ mdrood
    Came in for the quick lube service. Was greeted promptly and friendly. Job was finished in 45 minutes. Thank you | Read Full Review
    1/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ mdrood
    Came in for the quick lube service. Was greeted promptly and friendly. Job was finished in 45 minutes. Thank you | Read Full Review
    1/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ skurvydogs
    They made sure to expedite my radiator replacement And got me all taken care of which I appreciate! | Read Full Review
    1/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ skurvydogs
    They made sure to expedite my radiator replacement And got me all taken care of which I appreciate! | Read Full Review
    1/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ johnq_37
    They were friendly and courteous. They work with you to get the vehicle you want. | Read Full Review
    1/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ johnq_37
    They were friendly and courteous. They work with you to get the vehicle you want. | Read Full Review
    1/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ Lisa Lange
    Amanda was through and very helpful. | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Grant Richins
    A little hard to get into, but once I was there, they treated me fairly and respectfully, and took great care of my Pacifica. | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Evan Greer
    | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Dunn
    Great service, replaced the engine and the vehicle is running perfect. They handle all the paperwork paper for a recall issue. Thank you! | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ David Robertson
    The sales team and Mitchell in Bellevue were amazing! They made the process easy, quick, and no hassle. The best buying experience I have ever had. They go above and beyond! | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ said Hashi
    I had poor experience with the sales. Don’t trust their word make sure you verify everything they say to you. | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ TK Carpenter
    I bringed in my van for service and got charged over 500 and gave them plenty of time to service it right. When I picked up the van, nothing was serviced. I called the service several times to fix the issue and nobody took responsibility. I just paid over 500 for nothing. I will never got back to this dealership ever. Been buying sev | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Jason Miller
    Friendly people and great service! | Read Full Review
    1/3/2024 12:00:00 AM | Google
  • ★★★★★ Lizette Ayala
    I have to give it a 2, though the service department has been trying and feel just as bad for me that I have brought in my leased 2022 Jeep compass 3x on the past month or two. It’s been a really huge burden. Having to get rental after rental when the dealership/manufacturer just gave us a lemon. Paying 560 a month for a car I’ve had | Read Full Review
    1/3/2024 12:00:00 AM | Google
  • ★★★★★ XXVXI XVXII
    Had a conversation with Jeff that went on for a couple of hours inquiring about a vehicle. Take in note this is plenty of time to check if the vehicle is available and has not been sold yet as it was on the site for multiple days. Put in a schedule time to go check it out after he stated the vehicle was pulled up and ready to show. 3 | Read Full Review
    1/3/2024 12:00:00 AM | Google
  • ★★★★★ Michael Lawler
    Excellent experience. Luis Vazquez was my service advisor and he has always been very thorough and accommodating | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Scott Gough
    Excellent Service Advisor Luis took good care of me. Appreciate his work quality. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ piyush
    Great service & response to all questions. Thanks to Luis for his support & fixing all issues . | Read Full Review
    12/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ piyush
    Great service & response to all questions. Thanks to Luis for his support & fixing all issues . | Read Full Review
    12/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ jachalke
    Auto Nation Jeep Bellevue... if you do any business with this place be very attentive what they say and do... they are the worst in our area... here are my issues with them 12/29/2023 Dont ever come to this place.... I had changed the tire from this place... been doing oil change for whole time i had jeep... they supposed to have sai | Read Full Review
    12/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jitendra Chalke
    Auto Nation Jeep Bellevue... if you do any business with this place be very attentive what they say and do... they are the worst in our area... here are my issues with them 12/29/2023 Dont ever come to this place.... I had changed the tire from this place... been doing oil change for whole time i had jeep... they supposed to have sai | Read Full Review
    12/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ jachalke
    Auto Nation Jeep Bellevue... if you do any business with this place be very attentive what they say and do... they are the worst in our area... here are my issues with them 12/29/2023 Dont ever come to this place.... I had changed the tire from this place... been doing oil change for whole time i had jeep... they supposed to have sai | Read Full Review
    12/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ Mina Kahlif
    Marcelino the tech was vary good with communication overall he made my experience vary good and texted me every step of the way, Thank you to him and the dealership , I won’t buy a car anywhere els !! | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Cydney Beckwith
    Ordered a manual Jeep Wrangler at the end of 2022 and due to a stop sale recall I was unable to actually purchase it until December 2023. I do understand this is NOT the dealers fault as it was a manufacturer recall; however, I was not the most impressed with where and how the vehicle was stored for a year. It was kept outside in the | Read Full Review
    12/28/2023 12:00:00 AM | Google
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