About Allen Samuels Dodge Chrysler Jeep
Allen Samuels Dodge Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Ask About Service Contracts
- Certified Technicians
Call (254) 523-4134 today to schedule your next appointment.
Our technicians at Allen Samuels Dodge Chrysler Jeep are ready to help you!Allen Samuels Dodge Chrysler Jeep is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Allen Samuels Dodge Chrysler Jeep today at (254) 523-4134 to learn more
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★★★★★ haileygonzalez78Everyone at the dealership was warm and welcoming. Upon arrival we were immediately greeted by Mr. Brown who not only went above and beyond to help me find my new vehicle but also made sure my toddler was comfortable throughout the whole process | Read Full Review12/25/2024 12:00:00 AM | DealerRater
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★★★★★ haileygonzalez78Everyone at the dealership was warm and welcoming. Upon arrival we were immediately greeted by Mr. Brown who not only went above and beyond to help me find my new vehicle but also made sure my toddler was comfortable throughout the whole process | Read Full Review12/25/2024 12:00:00 AM | Cars.com
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★★★★★ Aaron WhislerDon't go here been with them for over 12 years and ted Teague was rude and didn't wanna hear what I had to say for a gm that's not right | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ Aaron WhislerDon't go here been with them for 12 years and ted Teague was rude and didn't wanna hear me | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Mike KeslerAmazing customer service, the service team went above and beyond! | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ lisastaryEmployees are quick, kind, helpful and the mechanics do a great job. Happy. Thanks for your help. | Read Full Review12/15/2024 12:00:00 AM | DealerRater
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★★★★★ lisastaryEmployees are quick, kind, helpful and the mechanics do a great job. Happy. Thanks for your help. | Read Full Review12/15/2024 12:00:00 AM | Cars.com
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★★★★★ Brian MathisTop notch people make it easy to continue my longtime relationship with this dealer. David and his staff are always great to deal with | Read Full Review12/14/2024 12:00:00 AM | Google
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★★★★★ Tim TerrellThis was such a smooth experience, I didn't even shop another dealership. | Read Full Review12/14/2024 12:00:00 AM | Google
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★★★★★ Brenda LewallenAlways nice people working n keep you updated | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Josh GracianoHad a great experience at Allen Samuels. The whole staff was great. Jaime Soto was very helpful and answered all my questions throughout the whole process. I highly recommend this dealer for your next car purchase. | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ akbrusterGreat work and friendly service I was thankful for their help getting my truck fixed | Read Full Review12/13/2024 12:00:00 AM | DealerRater
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★★★★★ akbrusterGreat work and friendly service I was thankful for their help getting my truck fixed | Read Full Review12/13/2024 12:00:00 AM | Cars.com
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★★★★★ nancyVery friendly and knowledgable staff! It was a great experience. Tendai made the whole deal fun and easy. | Read Full Review12/8/2024 12:00:00 AM | Cars.com
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★★★★★ nancyVery friendly and knowledgable staff! It was a great experience. Tendai made the whole deal fun and easy. | Read Full Review12/8/2024 12:00:00 AM | DealerRater
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★★★★★ rusty19453Minimal time spend for an inspection and oil change | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ bazbellQuick easy and throughly great , sales, title and make ready, great value without any pressure | Read Full Review12/7/2024 12:00:00 AM | DealerRater
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★★★★★ bazbellQuick easy and throughly great , sales, title and make ready, great value without any pressure | Read Full Review12/7/2024 12:00:00 AM | Cars.com
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★★★★★ GaryVery pleased with the service. Personal were customer focused and polite. Now the brake alarm is off. | Read Full Review12/6/2024 12:00:00 AM | Cars.com
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★★★★★ GaryVery pleased with the service. Personal were customer focused and polite. Now the brake alarm is off. | Read Full Review12/6/2024 12:00:00 AM | DealerRater
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★★★★★ thibodeau1958I came in on a Monday after the Thanksgiving holiday for an oil change and annual inspection. I got more than that, from the front desk receiving me, the mechanics returning the vehicle the same way I gave it to them, customer ride driver checking on me, and a car sells rep. making sure all is well, He got me a free truck wash. Also | Read Full Review12/5/2024 12:00:00 AM | DealerRater
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★★★★★ thibodeau1958I came in on a Monday after the Thanksgiving holiday for an oil change and annual inspection. I got more than that, from the front desk receiving me, the mechanics returning the vehicle the same way I gave it to them, customer ride driver checking on me, and a car sells rep. making sure all is well, He got me a free truck wash. Also | Read Full Review12/5/2024 12:00:00 AM | Cars.com
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★★★★★ texasbrebug13Always fantastic professional & friendly customer service. They really listen to what you want and help you get into what you need. | Read Full Review12/4/2024 12:00:00 AM | Cars.com
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★★★★★ texasbrebug13Always fantastic professional & friendly customer service. They really listen to what you want and help you get into what you need. | Read Full Review12/4/2024 12:00:00 AM | DealerRater
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★★★★★ Ryan WithersGreat experience with Cole and got a great deal. | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Ca DMy service advisor, “ Big Tom “was very good, kept me informed & treated me as I was his only customer. Having said that, the individuals who answer the main phones require some serious training. They transfer you to a department, who may or may not answer, & you just remain on hold… | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Stanley LoydThey are great. Collin & Amanda they are the best they made sure they kept me updated on the progress of my Dodge Ram 1500. Amanda and Collin they’re very respectful and courteous professional | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ fiddlernThey were friendly and took care of me quickly. I will return again for service. | Read Full Review12/2/2024 12:00:00 AM | DealerRater
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★★★★★ fiddlernThey were friendly and took care of me quickly. I will return again for service. | Read Full Review12/2/2024 12:00:00 AM | Cars.com
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★★★★★ DonThis was a fantastic experience! It started with an online chat to set an appointment to view and test drive the vehicle. It was quick, easy and pleasant. When I got to the dealership, the sales associate was waiting for me. He took time to get to know me and what I wanted. We then walked around the vehicle, the representative taking | Read Full Review11/27/2024 12:00:00 AM | DealerRater
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★★★★★ t.ramsey1Great people. They work with you in all situations, from new purchases all the way down to customer service on out of warranty service. We have purchased 5 cars from them to date and both Eric and Ted have been exceptional. | Read Full Review11/27/2024 12:00:00 AM | DealerRater
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★★★★★ Robyn AmmonsI have to brag on my salesman Erick. He is the absolute best. Him and the team at Allen Samuel's always find the best deals. Thank you! | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Carolyn FaulkinberryMy experience was not a good one. Jeep had 11,000 miles and took 3 months to get engine approved then another month to fix it. When I picked up my Jeep it had damage on the fender, and they sprayed something on my value covers and took all the paint off 392 logos. So now I will have a bad Carfax on my Vehicle. | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ RebeccaExcellent service. The sellers go above and beyond. They are kind and helpful especially Elias. | Read Full Review11/21/2024 12:00:00 AM | DealerRater
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★★★★★ Zackhughes23The process of buying a new vehicle was very easy. New Ram trucks sell themselves! | Read Full Review11/21/2024 12:00:00 AM | DealerRater
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★★★★★ Zackhughes23The process of buying a new vehicle was very easy. New Ram trucks sell themselves! | Read Full Review11/21/2024 12:00:00 AM | Cars.com
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★★★★★ RebeccaExcellent service. The sellers go above and beyond. They are kind and helpful especially Elias. | Read Full Review11/21/2024 12:00:00 AM | Cars.com
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★★★★★ Ronnie PenderThe service lady did awesome with helping me. The oil change went smoothly, but the Technician that did the oil change forgot add air to the tires. | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Linda TEveryone is very friendly and helpful. Got my first oli change and was very happy. | Read Full Review11/18/2024 12:00:00 AM | DealerRater
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★★★★★ Linda TEveryone is very friendly and helpful. Got my first oli change and was very happy. | Read Full Review11/18/2024 12:00:00 AM | Cars.com
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★★★★★ Zack WilliamsonLB was extremely knowledgeable, very kind and a non-pushy salesman. Helped us find what we were looking for and was able to get us where we wanted numbers wise. Highly recommend. | Read Full Review11/16/2024 12:00:00 AM | Cars.com
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★★★★★ Zack WilliamsonLB was extremely knowledgeable, very kind and a non-pushy salesman. Helped us find what we were looking for and was able to get us where we wanted numbers wise. Highly recommend. | Read Full Review11/16/2024 12:00:00 AM | DealerRater
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★★★★★ SULO MORRISONAnother dealer in waco that is all about money and has no concern for the customer vehciles prices are slight high but , they don't just low ball you for a trade in they crazy low ball and try to play the back and forth game, don't look for a vehcile here , very sad | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Chet NorvellGreat people great service great work great deals | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Reginald Curry (Reggie D)I recently set up an appointment for a diagnostic test, which I was told would cost $200. After leaving my car with the service department for 2 days, I contacted them to check the status of it. The only information I received was that it was a wiring problem, no in-depth explanation of what type of wiring, & that they would need to | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ David PopeIn the 7 years of going here for all my truck needs, I have always received nothing but professionalism and great customer experience. Best dealer in town… | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ OeoeiArrived Saturday morning at opening… was received and logged into system. Was told it’d be an hour to hour and a half. Service was completed in less than an hour. Attendants were exceptional! It’s the reason I keep coming back. | Read Full Review11/9/2024 12:00:00 AM | DealerRater
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★★★★★ OeoeiArrived Saturday morning at opening… was received and logged into system. Was told it’d be an hour to hour and a half. Service was completed in less than an hour. Attendants were exceptional! It’s the reason I keep coming back. | Read Full Review11/9/2024 12:00:00 AM | Cars.com
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★★★★★ Phil in austinRamon and LB did a great job taking care of me. Highly recommend them to handle any situation that comes up. | Read Full Review11/8/2024 12:00:00 AM | Cars.com
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★★★★★ Phil in austinRamon and LB did a great job taking care of me. Highly recommend them to handle any situation that comes up. | Read Full Review11/8/2024 12:00:00 AM | DealerRater
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★★★★★ Fran RodriguezWas taken care of very well. I love over all view of what they checked extra Chris knew everything he did and explained very carefully what he did and cleaned up what was not done previous on oil change before, and explained what I still need to take care of. Thank you for the care I got . | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Matt CawthonMy experience at Allen Samuels Ram was outstanding due to the professionalism of the sales team. This includes the service after the sale because my Ram truck is so technologically advanced that it was natural to have questions in the days following the purchase. The sales team was quick to stop what they were doing to help me. | Read Full Review11/7/2024 12:00:00 AM | DealerRater
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★★★★★ Matt CawthonMy experience at Allen Samuels Ram was outstanding due to the professionalism of the sales team. This includes the service after the sale because my Ram truck is so technologically advanced that it was natural to have questions in the days following the purchase. The sales team was quick to stop what they were doing to help me. | Read Full Review11/7/2024 12:00:00 AM | Cars.com
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★★★★★ DaniqueI’m currently car shopping for a new car in the near future. I stopped by wanting to test drive a few and dalton helped me in every way possible! He not only showed me vehicles but give me advice on prices/payments and the car buying process. I appreciate dalton and the advice he shared, I will definitely be back to buy my car in the | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ Bill BilesAllen Samuels Tech were very helpful and were able to do the recall quickly. | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ Rick MichalakVery fast , friendly , called when they said they would , checked vehicle when it arrived and also when I picked it up. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Erica RodriguezQuick and easy. Staff (Amanda) was super nice and very knowledgeable. Will come back soon! | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ MarkCollin greeted me promptly and helped set up my oil chance service with no problems | Read Full Review10/31/2024 12:00:00 AM | Cars.com
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★★★★★ MarkCollin greeted me promptly and helped set up my oil chance service with no problems | Read Full Review10/31/2024 12:00:00 AM | DealerRater
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★★★★★ Susan FreedleyHighly recommend this dealership… The whole staff was awesome and went the extra mile to make me feel welcome and they would service my jeep as quick as they could.. They even washed my extremely very dirty and bug ridden white Jeep with out be even having to ask.. Excellent and Job well done.. ???? | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Jane W. BrownLove this new Jeep Grand Cherokee. A first time Jeep owner | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Rubiela VillaShawn was great! He took his time to show me everything on my new jeep and was very patient with me. | Read Full Review10/23/2024 12:00:00 AM | DealerRater
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★★★★★ Rubiela VillaShawn was great! He took his time to show me everything on my new jeep and was very patient with me. | Read Full Review10/23/2024 12:00:00 AM | Cars.com
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★★★★★ valgar50Mr Soto thysaleman that tool care of us was super helpful and went above and beyond to show us the ropes of the jeep that we bought we’re glad he helped us through this process I would recommend him to all my friends and family | Read Full Review10/22/2024 12:00:00 AM | Cars.com
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★★★★★ valgar50Mr Soto thysaleman that tool care of us was super helpful and went above and beyond to show us the ropes of the jeep that we bought we’re glad he helped us through this process I would recommend him to all my friends and family | Read Full Review10/22/2024 12:00:00 AM | DealerRater
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★★★★★ edwardwood41Quick and speedy service. Staff was friendly courteous and helpful. Great people great service! Will recommend | Read Full Review10/21/2024 12:00:00 AM | DealerRater
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★★★★★ SPORTSo my wife bought a car in 2021 and we had a horrible experience so i was under the impression that all car sales persons were the same. Thats until Shawn called me. Shawn may have gave me the best car buying experience i could have ever asked for. From calling me to negotiate prices, to texting me answers to any questions i had, eve | Read Full Review10/21/2024 12:00:00 AM | DealerRater
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★★★★★ SPORTSo my wife bought a car in 2021 and we had a horrible experience so i was under the impression that all car sales persons were the same. Thats until Shawn called me. Shawn may have gave me the best car buying experience i could have ever asked for. From calling me to negotiate prices, to texting me answers to any questions i had, eve | Read Full Review10/21/2024 12:00:00 AM | Cars.com
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★★★★★ edwardwood41Quick and speedy service. Staff was friendly courteous and helpful. Great people great service! Will recommend | Read Full Review10/21/2024 12:00:00 AM | Cars.com
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★★★★★ LizaJane84Great Job and very friendly and efficient service | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Michael HullLB listened to what we had to say and found the car we really wanted instead of telling us what we wanted like happened at previous dealers. | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Paula CrossGerald Harris as always was excellent. This my 4th car purchased from him and he truly believes in getting you what you want. He told me to have faith, because it will happen only if you trust in him. Thanks Gerald | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Chris SmithDO NOT RECOMMEND!!!! I had a very bad experience here with little to no communication when my car is in shop. They add on charges without telling you add on parts to your car without approval. And my car comes out with more damage than I went in with everytime I bring my car here so disappointed I ever bought a car from here. I will | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ YBMB LeaderI had a nightmare buying a vehicle from Greg May Honda and Allen Samuels did So much to help me with my vehicle so I wasn’t so stressed out about the lemon with the bad motor I bought from Greg May. Allen Samuels done all of the repairs they gave me a loaner they were awesome. I will never go anywhere else except for Allen Samuels. T | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ John PeitsmeyerGreat service, great people and wonderful dealership! | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Amy PirkleThey suck and are very unprofessional.Had our car the we just bought from them 4 months and still didn't fix it.Still had to come back and let them finish fixing it.This place is a joke . | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Texas HIKEaholicsPhenomenal experience!!! Octavius was amazing to work with!!! | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ GINGER GREGORYAmanda is awesome! She is always friendly and helpful. | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ MiriamTendai was our sales representative he was amazing! I highly recommend him. He was transparent and professional in our sale. He offered us a ride home and gave us a fair deal on our vehicle. He definitely will take care of you! | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Taylor DartezI would like to start by saying, this was the best and easiest car buying experience I’ve ever had! A huge “thank you” to this team for their wonderful customer service and for making the entire process smooth and positive from start to finish. More specifically, I would like to thank Ramon Medina for making all of my “new” used car | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Meyana HerbicThe process was quick and painless! Amanda is the BEST! | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ susan hughesKind, knowledgeable And understanding | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ rayallen66Our purchasing experience was top notch as always. It is something we know we can depend on at Allen Samuels | Read Full Review9/29/2024 12:00:00 AM | Cars.com
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★★★★★ rayallen66Our purchasing experience was top notch as always. It is something we know we can depend on at Allen Samuels | Read Full Review9/29/2024 12:00:00 AM | DealerRater
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★★★★★ sarahbethyoungThe dealership was clean, helpful, and had a lot of options. Glad we went there | Read Full Review9/27/2024 12:00:00 AM | DealerRater
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★★★★★ sarahbethyoungThe dealership was clean, helpful, and had a lot of options. Glad we went there | Read Full Review9/27/2024 12:00:00 AM | Cars.com
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★★★★★ Donna PottsEric was our sales person. He shared so much information and provided great insights so we could feel good about our investment | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Carol S.The Service department always takes very good care of me and my vehicle. Everyone is very helpful and answer any questions I have. | Read Full Review9/24/2024 12:00:00 AM | Cars.com
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★★★★★ Carol S.The Service department always takes very good care of me and my vehicle. Everyone is very helpful and answer any questions I have. | Read Full Review9/24/2024 12:00:00 AM | DealerRater
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★★★★★ davidThe service was exceptional and they kept me well informed on progress. I took advantage of the courtesy service for a ride to and from my work. The driver was also friendly and courteous. | Read Full Review9/23/2024 12:00:00 AM | DealerRater
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★★★★★ davidThe service was exceptional and they kept me well informed on progress. I took advantage of the courtesy service for a ride to and from my work. The driver was also friendly and courteous. | Read Full Review9/23/2024 12:00:00 AM | Cars.com
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★★★★★ bkidcurryBest dealership in Waco TX. So friendly and helpful. I would highly recommend to my family & friends | Read Full Review9/21/2024 12:00:00 AM | Cars.com
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★★★★★ dakeys59I was in and out in about an hour, which was what I needed as I needed to pickup my wife from physical therapy. Service was performed professionally. | Read Full Review9/21/2024 12:00:00 AM | Cars.com
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★★★★★ bkidcurryBest dealership in Waco TX. So friendly and helpful. I would highly recommend to my family & friends | Read Full Review9/21/2024 12:00:00 AM | DealerRater
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★★★★★ dakeys59I was in and out in about an hour, which was what I needed as I needed to pickup my wife from physical therapy. Service was performed professionally. | Read Full Review9/21/2024 12:00:00 AM | DealerRater
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★★★★★ Anabel NavarroWaiting like 1 hour and 30 minutes thinking they was working on my car and finally I decided to ask and they forget to make a check in so they told me I have to wait another 2 hours | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ PantslessLegendA swift, no pressure buying experience. None of that sitting around waiting six hours for an answer stuff, these folks get it done! | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Ignacio SolisThis time I m disappointed I took my 2018 dodge to change oil and brake pads they tell me be ready on the evening same day I wait until next day never ready tell me in couple hours I wait to next day again and my truck still out side on the gravel away from shop i went 3rd day to get it and nothing is been done on the brakes they tel | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Sherry BridgesSuper easy and quick. Shawn was very easy to work with, I had zero issues | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Nubia saucedaPaul was amazing in communicating with me what was going on. The lady at the courtesy vehicle did amazing helping me get a rental. Amazing experience! Paul has been the best from day 1 till I got back my car! | Read Full Review9/16/2024 12:00:00 AM | DealerRater
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★★★★★ virginia_martinezThe Service area group do a great job, and the employees are always courteous and helpful. | Read Full Review9/16/2024 12:00:00 AM | DealerRater
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★★★★★ kab3945no no no no no no no no no no no no no no o | Read Full Review9/16/2024 12:00:00 AM | DealerRater
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★★★★★ virginia_martinezThe Service area group do a great job, and the employees are always courteous and helpful. | Read Full Review9/16/2024 12:00:00 AM | Cars.com
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★★★★★ Nubia saucedaPaul was amazing in communicating with me what was going on. The lady at the courtesy vehicle did amazing helping me get a rental. Amazing experience! Paul has been the best from day 1 till I got back my car! | Read Full Review9/16/2024 12:00:00 AM | Cars.com
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★★★★★ kab3945no no no no no no no no no no no no no no o | Read Full Review9/16/2024 12:00:00 AM | Cars.com
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★★★★★ J Deleon“I spent about 30 minutes looking around outside, but not a single salesperson approached me. I was ready to make a cash purchase, but I’d prefer to support a dealer that values their customers.” | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ T AugeriI have never been at a dealership where the salesman has been so up front and honest. LB I will be back and I will be sending customers your way! You have given me a whole new outlook on dealing with buying a new vehicle! | Read Full Review9/8/2024 12:00:00 AM | Cars.com
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★★★★★ T AugeriI have never been at a dealership where the salesman has been so up front and honest. LB I will be back and I will be sending customers your way! You have given me a whole new outlook on dealing with buying a new vehicle! | Read Full Review9/8/2024 12:00:00 AM | DealerRater
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★★★★★ Rick FranklinTom got me in and out very quickly. Thank you Tom! My first experience with roadside assistance went fairly smoothly as well. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ ironrav3nCollin and the service department at Allen Samuels were exceptionally helpful, knowledgeable, and friendly. They provided service for my RAM quickly and at a fair price. The experience far exceeded other service departments I've been to, and I highly recommend them. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Lgreen1072Awesome experience all the way through!! I appreciate all of the staff from sales to finance! Great job! | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ Lgreen1072Awesome experience all the way through!! I appreciate all of the staff from sales to finance! Great job! | Read Full Review9/6/2024 12:00:00 AM | Cars.com
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★★★★★ LaurenAllen Samuels DCJ is a wonderful dealership. The sales and service department provide top-notch service. | Read Full Review9/2/2024 12:00:00 AM | Cars.com
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★★★★★ LaurenAllen Samuels DCJ is a wonderful dealership. The sales and service department provide top-notch service. | Read Full Review9/2/2024 12:00:00 AM | DealerRater
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★★★★★ Casey WatersAbsolutely incredible service from start to finish. They made sure everything within their control was handled professionally with a personal touch. Gary is an incredible asset to Allen Samuels and Amber's continued help has been greatly appreciated. | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Wilson CrouchI did not know this vehicle was used but it's nice and I plan on keeping this classic car it like I traded up I had same milage on my car | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ lucky3537Everyone was totally committed to making sure we were completely satisfied. Would definitely buy from there again. | Read Full Review8/31/2024 12:00:00 AM | DealerRater
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★★★★★ meggiemoo1969Exceptional. We had a few hiccups but they made it better every step of the way Jose and Ramon went above and beyond and Leslie did not fall short in any way. Everyone we passed even those not involved in our sell was friendly and asked if we needed anything | Read Full Review8/31/2024 12:00:00 AM | DealerRater
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★★★★★ LaurenThe entire experience of my purchase of the Wagoneer was wonderful. From my salesman, Jaime, to the finance manager, and even employees that were not involved in my purchase, everyone was professional, courteous, and went above-and-beyond to ensure my experience was nothing but great. | Read Full Review8/31/2024 12:00:00 AM | DealerRater
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★★★★★ LaurenThe entire experience of my purchase of the Wagoneer was wonderful. From my salesman, Jaime, to the finance manager, and even employees that were not involved in my purchase, everyone was professional, courteous, and went above-and-beyond to ensure my experience was nothing but great. | Read Full Review8/31/2024 12:00:00 AM | Cars.com
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★★★★★ meggiemoo1969Exceptional. We had a few hiccups but they made it better every step of the way Jose and Ramon went above and beyond and Leslie did not fall short in any way. Everyone we passed even those not involved in our sell was friendly and asked if we needed anything | Read Full Review8/31/2024 12:00:00 AM | Cars.com
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★★★★★ lucky3537Everyone was totally committed to making sure we were completely satisfied. Would definitely buy from there again. | Read Full Review8/31/2024 12:00:00 AM | Cars.com
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★★★★★ dpcatorOctavius was great to deal with! Very respectful and thorough. He helped with all our questions and pushed to get us a good deal. | Read Full Review8/30/2024 12:00:00 AM | Cars.com
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★★★★★ dpcatorOctavius was great to deal with! Very respectful and thorough. He helped with all our questions and pushed to get us a good deal. | Read Full Review8/30/2024 12:00:00 AM | DealerRater
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★★★★★ Deimos AltThey were very exceptional took care of all my needs treated me with respect. Would highly recommend them to anyone in the market to buy a vehicle ???? | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Lucky 31333537Everyone we worked with was great. | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ dsawyer1409The dealership was accommodating in ordering a new Jeep for me. Cole was very knowledgeable. It was a pleasant experience. | Read Full Review8/27/2024 12:00:00 AM | DealerRater
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★★★★★ dsawyer1409The dealership was accommodating in ordering a new Jeep for me. Cole was very knowledgeable. It was a pleasant experience. | Read Full Review8/27/2024 12:00:00 AM | Cars.com
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★★★★★ RussellI just wanted to ask a customer service advisor about getting my Ram 1500 limited longhorn serviced for maintenance and I was completely ignored. I guess based the way I was dressed I didn't look like I had any money. I stood there for a good 10 minutes waiting for someone to talk to me at the desk. I had several advisors just walk r | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Kyla ChambersFirst off I would like to say THANK YOU to Octavius. He was the absolute best and made sure I was 100% taken care of. He overall made the buying process beyond easy and stress free. He is most definitely the man to go see!!! Everyone at the dealership are so kind, I had several people check to make sure I was okay and offered snacks | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Bruce WoodhouseFast, smooth service! I liked how the service advisor mentioned the condition of my car’s tires. Thank you! | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Twila L.Best experience so far in the service dept. Have had a couple experiences in the past that were not great. Appears they have made some changes in the dept which made a big difference in a good way. Very impressed. Hope they keep it up ?? | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Tina SolanoGreat service! Came in last minute with a dead battery and they were very busy but service advisors took care of us! Awesome service advisors on a saturday afternoon! | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Heather GregoryWe signed for a vehicle with dealer named Jaime but it had to get spark plugs, needed cleaned, etc so we were gunna wait until finished (were told a few days because it would get put to the front of the line). We signed all the paperwork to get it settle, called our bank, etc. Left the lot thinking we had a car for when our baby was | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Christian LarsonLB made this whole buying process easy and stressless!! 100% Recommend!! | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Alison MaughamI had the pleasure of having Octavious as my first Doge Ram seller. He provided me with everything that I wanted/needed as a new mother that needed a bigger spacious car and Also a low monthly payment. He was very respectful, nice and listened to everything that I had concerns about. If I ever had to recommend anyone to Doge Ram I wo | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Bobby PettyService technicians are extremely rude they messed up my seat belts when they had to drop the headliner in my car to do a repair and refuse to fix it until they saw my wife was recording the conversation. Service technician raised his voice at me and just proves that they could care less about their customers. | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Smms888Everyone was friendly and professional. Any and all questions were answered. After first visit I knew I would by my new Ram 1500 here. Follow ups from staff was timely and courteous. I plan on working with dealership at least 8 years or 85,000 miles to keep my Ram in top shop and reliable to drive. | Read Full Review8/17/2024 12:00:00 AM | Cars.com
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★★★★★ Smms888Everyone was friendly and professional. Any and all questions were answered. After first visit I knew I would by my new Ram 1500 here. Follow ups from staff was timely and courteous. I plan on working with dealership at least 8 years or 85,000 miles to keep my Ram in top shop and reliable to drive. | Read Full Review8/17/2024 12:00:00 AM | DealerRater
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★★★★★ Chris ShaneI've had some of the best customer service from octavius I really recommend him as a sells person he's gone above and beyond best service I've ever got from a car salesman | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Chris WhitneyAllen Samuels is a solid dealership. Very friendly and competent! That said, turnaround time in the service department is lacking. I’ll still do business there but definitely an area that could improve. | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ veronica_cardenas3Great customer service and made the whole sales process easy! Couldn’t ask for anymore | Read Full Review8/8/2024 12:00:00 AM | DealerRater
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★★★★★ BoothchaosVery helpful and able to get our family the vehicle we wanted. Staff was very friendly in fixing the issues. Service took a little longer than expected. Very happy with everything overall! Langdon was very helpful! | Read Full Review8/8/2024 12:00:00 AM | DealerRater
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★★★★★ BoothchaosVery helpful and able to get our family the vehicle we wanted. Staff was very friendly in fixing the issues. Service took a little longer than expected. Very happy with everything overall! Langdon was very helpful! | Read Full Review8/8/2024 12:00:00 AM | Cars.com
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★★★★★ veronica_cardenas3Great customer service and made the whole sales process easy! Couldn’t ask for anymore | Read Full Review8/8/2024 12:00:00 AM | Cars.com
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★★★★★ meagan7383Very helpful and friendly. They made sure to take care of us well. Very pleased | Read Full Review8/7/2024 12:00:00 AM | Cars.com
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★★★★★ meagan7383Very helpful and friendly. They made sure to take care of us well. Very pleased | Read Full Review8/7/2024 12:00:00 AM | DealerRater
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★★★★★ Alisa CantuBig shout Out To Octavius For Working with me and trying everything to get me in the right car for me ! love the car very much . He’s really went to war for us showing us As many options that would work for me So shout out to him For All his help ! 10/10 | Read Full Review8/5/2024 12:00:00 AM | DealerRater
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★★★★★ thelav97This dealership makes the car buying experience seamless. My wife and I were impressed with the entire process. Chris Hopkins is very professional and Leslie in finance was awesome as well. Highly recommend this dealership. | Read Full Review8/5/2024 12:00:00 AM | DealerRater
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★★★★★ thelav97This dealership makes the car buying experience seamless. My wife and I were impressed with the entire process. Chris Hopkins is very professional and Leslie in finance was awesome as well. Highly recommend this dealership. | Read Full Review8/5/2024 12:00:00 AM | Cars.com
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★★★★★ Alisa CantuBig shout Out To Octavius For Working with me and trying everything to get me in the right car for me ! love the car very much . He’s really went to war for us showing us As many options that would work for me So shout out to him For All his help ! 10/10 | Read Full Review8/5/2024 12:00:00 AM | Cars.com
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★★★★★ MattJose and team were great! Thank you for your excellent service purchasing my Hellcat! | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ G MedfordIf your in the market for a New or Pre-Owned vehicle go see Juan Rodriguez. He will be honest and listen to all your needs. Thank you Juan and all the staff at Allen Samuels for another great experience. | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Cece LivelySimply the best in sales, service, and customer care! | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ David OConnorIt was a great experience for me and my wife And everyone involved was amazing Thank you | Read Full Review8/2/2024 12:00:00 AM | Cars.com
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★★★★★ David OConnorIt was a great experience for me and my wife And everyone involved was amazing Thank you | Read Full Review8/2/2024 12:00:00 AM | DealerRater
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★★★★★ Woody GloverReplacement of batteries went well although I had not expected a labor charge in addition to the price of the batteries. Customer service was excellent. | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Diana GonzalezThis dealership made my purchase very pleasant and easy . I received courteous and professional treatment . | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ Diana GonzalezThis dealership made my purchase very pleasant and easy . I received courteous and professional treatment . | Read Full Review7/31/2024 12:00:00 AM | Cars.com
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★★★★★ Diana GonzalezIt was a great and easy experience at Allen Samuels . Highly recommended | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Cheri PoolGo see LB at Allen Samuels Dodge in Waco. VIP treatment to purchase Marvel v2! They gave me top trade and finance was a breeze. If I resided in Waco, they would be first class in Service too! | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Michael BowersCaring and courteous staff. Greatly appreciated the service! | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ ch3rip00lTOTALLY AWESOME EXPERIENCE with LB and Finance. You guys treated me and Marvel v1 with exceptional professionalism and mutual excitement! So glad I found you guys! | Read Full Review7/28/2024 12:00:00 AM | Cars.com
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★★★★★ ch3rip00lTOTALLY AWESOME EXPERIENCE with LB and Finance. You guys treated me and Marvel v1 with exceptional professionalism and mutual excitement! So glad I found you guys! | Read Full Review7/28/2024 12:00:00 AM | DealerRater
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★★★★★ Anthony AguiarThese guys are so great! I got stranded in Waco and needed a fuel pump recall done. These guys had me in and out in a few hours! Was able to make it to Sea World with my son!! Thank you guys so much | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ CCGood customer service and quick service. I also really appreciate the driver taking me where I needed to go. | Read Full Review7/26/2024 12:00:00 AM | DealerRater
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★★★★★ CCGood customer service and quick service. I also really appreciate the driver taking me where I needed to go. | Read Full Review7/26/2024 12:00:00 AM | Cars.com
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★★★★★ JWAwesome experience from start to finish. Dalton is a class act. Instilled trust and made the process enjoyable. | Read Full Review7/25/2024 12:00:00 AM | Cars.com
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★★★★★ JWAwesome experience from start to finish. Dalton is a class act. Instilled trust and made the process enjoyable. | Read Full Review7/25/2024 12:00:00 AM | DealerRater
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★★★★★ margaret baierThey took care of all my problems promptly and completely. Very courteous. | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ sdgwolf01good and fast service, great people working there. Very polite, respectful, helpful, and courteous. Great place for servicing a vehicle. | Read Full Review7/22/2024 12:00:00 AM | DealerRater
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★★★★★ sdgwolf01good and fast service, great people working there. Very polite, respectful, helpful, and courteous. Great place for servicing a vehicle. | Read Full Review7/22/2024 12:00:00 AM | Cars.com
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★★★★★ ricklGm and salespeople very friendly and helpful they made follow up calls to make sure I was happy | Read Full Review7/21/2024 12:00:00 AM | Cars.com
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★★★★★ ricklGm and salespeople very friendly and helpful they made follow up calls to make sure I was happy | Read Full Review7/21/2024 12:00:00 AM | DealerRater
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★★★★★ Rafael VasquezThese guys were great and fast they were understanding it was my only vehicle to drive and I didn't live nearby. If I did they do have a shuttle to take you home if needed. Sadly I live too far for that, but they finished quickly and did a great job got me on the road. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ R. B.Excellent Wagoneer service experience. Gary and Team are top tier. | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Boburmirzo TemirovI was looking for 2024 Big horn ram 3500 online all state dodge dealers and most of dealers offered me different colors and price , but l couldn’t find what l wanted, and then i found Allen Samuel’s Dodge Chrysler Waco, Texas team helped me , salesman ( Sawn ET) even he helped me to fixed on my Ram with axuillary tank of Diesel 87 | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Karen OliverI can’t say enough about my service man Gary….. there is also a lady that works on the service drive that is so friendly and helpful, wish I knew her name | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Edie Littlefield SundbyEn route to Austin, we experienced an emergency with the coolant system on our RAM (Winnebago Travato Campervan) and had to make an emergency stop in Waco for service. The Allen Samuels team was fantastic! Samantha Braswell in the service department sprung into action to help - she connected us with Eric Upton, the service manager at | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Annie DollahonThe Team at Allen Samuels, Shawn, Trey and Leslie made the truck buying experience quick, easy and best of all we got exactly what we were looking for. Thank you to all! | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ C JGreat experience dealing with this dealer, Colby does a great job in the parts department handling Caliber’s account. | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ J JWe went to price parts for a 2020 jeep gladiator. Very reasonable. Happy with the quote given to us. Definitely recommend | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Danielle BatemanSalesman was awesome! 10/10 recommend! | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ muskrat25Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome | Read Full Review7/7/2024 12:00:00 AM | DealerRater
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★★★★★ Vmac4The service was great I will highly recommend anyone to Allen Samuel’s dealership for services!!!! | Read Full Review7/7/2024 12:00:00 AM | DealerRater
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★★★★★ muskrat25Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome | Read Full Review7/7/2024 12:00:00 AM | Cars.com
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★★★★★ Vmac4The service was great I will highly recommend anyone to Allen Samuel’s dealership for services!!!! | Read Full Review7/7/2024 12:00:00 AM | Cars.com
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★★★★★ Jemon1970Collin Tieben service specialist was a commensurate professional. Because of him I rate a 5 star | Read Full Review7/5/2024 12:00:00 AM | Cars.com
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★★★★★ Jemon1970Collin Tieben service specialist was a commensurate professional. Because of him I rate a 5 star | Read Full Review7/5/2024 12:00:00 AM | DealerRater
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★★★★★ Ronnie CreechVery friendly staff, work was done as requested & needed. | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Edwin MarguliesMy wife and I had a super experience with our sales representative Octavius at Allen Samuels Dodge Chrysler Jeep Ram Waco. Octavius was polite, pleasant, and super accommodating. Probably one of the best experiences I've had in buying a car in the past 50 years. If you are in the market for a new or used car, I recommend stopping by | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Jose CaraballoThe waiting time for an oil change is a little too long | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Janet RobertsMy service advisor Amanda Larsen is awesome | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Cindy ShearinTimely and thorough ... can't ask for more | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Reshanette HoustonIt's always been a pleasure to get an oil change from this dealership, the employees are very nice and easy-going. There are certain ones that'll go that little extra mile for you, like Paul Ellington and the Service Director Mr. Eric Upton. Mr. Eric thanks for taking time to listen to my concerns and issues, I most definitely apprec | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Tommy EddsIt was an excellent experience and the best price I have ever paid for a new car. LB was masterful and I will see him again. | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Matt CawthonI really trust Allen Samuels in Waco to do the routine maintenance on my 2021 Ram truck. Everything was done correctly and they always pay attention to details such as re-setting my oil change monitor in my instrument cluster. They always include me in their maintenance specials which I really appreciate. You can trust your service n | Read Full Review7/3/2024 12:00:00 AM | DealerRater
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★★★★★ Kcoach84Great supply of vehicles with a knowledgeable, welcoming, and accommodating staff. We love our new van! | Read Full Review7/3/2024 12:00:00 AM | DealerRater
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★★★★★ Matt CawthonI really trust Allen Samuels in Waco to do the routine maintenance on my 2021 Ram truck. Everything was done correctly and they always pay attention to details such as re-setting my oil change monitor in my instrument cluster. They always include me in their maintenance specials which I really appreciate. You can trust your service n | Read Full Review7/3/2024 12:00:00 AM | Cars.com
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★★★★★ Kcoach84Great supply of vehicles with a knowledgeable, welcoming, and accommodating staff. We love our new van! | Read Full Review7/3/2024 12:00:00 AM | Cars.com
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★★★★★ mjr154I was treated like I was the most important person in Waco. The technician knew me from previous visits and prepared my vehicle for service. Her calming demeanor made for a pleasant experience at the dealership. | Read Full Review7/1/2024 12:00:00 AM | Cars.com
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★★★★★ mjr154I was treated like I was the most important person in Waco. The technician knew me from previous visits and prepared my vehicle for service. Her calming demeanor made for a pleasant experience at the dealership. | Read Full Review7/1/2024 12:00:00 AM | DealerRater
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★★★★★ Felix Martinez ReyesGreat customer service & they always get my vehicles in and out | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ larrysgtjI always feel at home whenever I visit the dealership. The GM & Service Manager are the best. | Read Full Review6/27/2024 12:00:00 AM | DealerRater
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★★★★★ larrysgtjI always feel at home whenever I visit the dealership. The GM & Service Manager are the best. | Read Full Review6/27/2024 12:00:00 AM | Cars.com
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★★★★★ Bretne HodoScheduled a pick up for an oil change. Was told they would be there to pick up my car about 9am, don’t show up until 11am. Also told them I got off at 3pm ands needed my car back by then. It is now 3:15 and they are just pulling up with it after I had to call them to see where my car was because the person who texted me about it thi | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Payton1323The sales person Shawn Etienne was outstanding and knowledgeable. Everyone I was in contact with were friendly and helpful. | Read Full Review6/25/2024 12:00:00 AM | Cars.com
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★★★★★ ddicorteGreat experience working with AJ. worked with him before. Every thing was good.will recommend | Read Full Review6/25/2024 12:00:00 AM | Cars.com
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★★★★★ ddicorteGreat experience working with AJ. worked with him before. Every thing was good.will recommend | Read Full Review6/25/2024 12:00:00 AM | DealerRater
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★★★★★ Payton1323The sales person Shawn Etienne was outstanding and knowledgeable. Everyone I was in contact with were friendly and helpful. | Read Full Review6/25/2024 12:00:00 AM | DealerRater
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★★★★★ AJ GreenGood service, and very nice people.. | Read Full Review6/23/2024 12:00:00 AM | Google
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★★★★★ Chris GordonThe service is always great and they get vehicle in and out in a timely fashion | Read Full Review6/23/2024 12:00:00 AM | Google
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★★★★★ Larry JacksonExceptionally courteous and always make me feel right at home no matter what the visit was about. | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ jnscox28Ramon was all smiles and so helpful! He did not waste time and brought trucks to the front quickly for us to review. | Read Full Review6/20/2024 12:00:00 AM | DealerRater
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★★★★★ jnscox28Ramon was all smiles and so helpful! He did not waste time and brought trucks to the front quickly for us to review. | Read Full Review6/20/2024 12:00:00 AM | Cars.com
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★★★★★ Bub dThis dealership and my salesperson Sean went above and beyond to help me make my purchase and delivery of my jeep. Would recommend this dealership to anyone. | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ klowreyEverything went great and smooth except for this review. I have never had to put a certain amount of words before. | Read Full Review6/18/2024 12:00:00 AM | Cars.com
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★★★★★ klowreyEverything went great and smooth except for this review. I have never had to put a certain amount of words before. | Read Full Review6/18/2024 12:00:00 AM | DealerRater
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★★★★★ delmar229Make you feel welcome . Work with me to understand my options. Very patient because I had a hard time . | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ delmar229Make you feel welcome . Work with me to understand my options. Very patient because I had a hard time . | Read Full Review6/15/2024 12:00:00 AM | Cars.com
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★★★★★ Harv PetersonZack Richardson was EXTREMELY helpful during the whole process of ordering and delivering my new RAM. I really enjoyed working with him and hope to continue as my wife ordered a new JEEP a couple of weeks later!! | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Pamela DanielAll is well as usual. Even better | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ LdGreat overall experience the customer service was out of this world. Will definitely be recommending. | Read Full Review6/13/2024 12:00:00 AM | Cars.com
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★★★★★ LdGreat overall experience the customer service was out of this world. Will definitely be recommending. | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ pattyparker19Service advisor listened to my issue with my Truck and it was fixed the next day. | Read Full Review6/12/2024 12:00:00 AM | DealerRater
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★★★★★ pattyparker19Service advisor listened to my issue with my Truck and it was fixed the next day. | Read Full Review6/12/2024 12:00:00 AM | Cars.com
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★★★★★ Steven BleakleyWe were traveling and our car fuel injection broke. We were 40 minutes from Waco. We talked to Amanda and she said we needed to bring it in. When we arrived we talked to Samantha at Allen Samuels Dodge. We explained our problem that we were traveling and could not find a rental car. We asked if there was anyway she could get our car | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Scott CzajkowskiQuick and effective service! | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ LindaThey have always been friendly and get you in for service as soon as possible. If there is a very long wait they will let you know up front to make sure you have time to wait. I'm please with the whole experience I have when I get my pickup serviced. | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Letoshia WilliamsGreat place and very helpful and polite staff | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Jeremy BednarzTraveling to Waco for work when my alternator goes out in my 2018 Jeep Wrangler. The service department refuses to even look at my Jeep. The service advisor claimed that they had a big backlog. This is the only time a dealership service department refused to fix my car. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ William DudleyAlways take care of their customers after the sale! | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Sandra BALLGreat experience. Tendai was our salesman(highly recommend asking for him), he exceed our expectations. He was professional, considerate, patient and more importantly honest and up front. In all our years of buying cars this was by far the best and most pleasant we ever had. | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ simonettetracyHave bought several vehicles from this dealer ship. Gerald Harris has sold us most of our vehicles. He is a true professional and a all around good man. | Read Full Review5/31/2024 12:00:00 AM | Cars.com
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★★★★★ simonettetracyHave bought several vehicles from this dealer ship. Gerald Harris has sold us most of our vehicles. He is a true professional and a all around good man. | Read Full Review5/31/2024 12:00:00 AM | DealerRater
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★★★★★ Charlie DNo hassles, clean, friendly. 2 vehicle I have purchased here | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Phil in austinGreat team at the dealership, making it completely painless to work with and get a fair price on a new car. Thanks Chris and Leslie! | Read Full Review5/17/2024 12:00:00 AM | DealerRater
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★★★★★ Phil in austinGreat team at the dealership, making it completely painless to work with and get a fair price on a new car. Thanks Chris and Leslie! | Read Full Review5/17/2024 12:00:00 AM | Cars.com
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★★★★★ Steve FreemanI drive 2 1/2 hours round trip to get my service done in Waco because i think their service is timely and they dona great job | Read Full Review5/13/2024 12:00:00 AM | Google
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★★★★★ myah_turnerThis dealership is hands down the best dealership in waco. They actually care about their customers and they work very hard to ensure you are taken care of from the very moment you walk in the door. From the snacks and drinks they provide to why wide selection of vehicles they have. | Read Full Review5/13/2024 12:00:00 AM | Cars.com
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★★★★★ myah_turnerThis dealership is hands down the best dealership in waco. They actually care about their customers and they work very hard to ensure you are taken care of from the very moment you walk in the door. From the snacks and drinks they provide to why wide selection of vehicles they have. | Read Full Review5/13/2024 12:00:00 AM | DealerRater
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★★★★★ Amy DodsonGary is always a pleasure to work with! He kept me informed every step of the process. I'm always treated great at Allen Samuels! | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ Bertha PiedraShoutout to Jaime Soto for helping my fiancé & I. He was very professional and honest which we appreciated. I look forward to coming back and visiting. We came in with a trade in & left with a new car that same day. They were very easy to work with and friendly. Thank you Jaime & “Bowtie” for the great experience. | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ layz1kMy sales person was Jamie Soto. I had a list of options I wanted on the vehicle and he didn’t stop looking through their inventory until I was satisfied. He showed me many different vehicles until I found the perfect one. | Read Full Review5/8/2024 12:00:00 AM | DealerRater
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★★★★★ layz1kMy sales person was Jamie Soto. I had a list of options I wanted on the vehicle and he didn’t stop looking through their inventory until I was satisfied. He showed me many different vehicles until I found the perfect one. | Read Full Review5/8/2024 12:00:00 AM | Cars.com
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★★★★★ TdoveI recently had the pleasure of working with LB, a salesman at Allen Samuels. LB was incredibly helpful, diligent, and streamlined the entire car buying process for me. From the moment I stepped into the dealership, LB provided exceptional customer service and went above and beyond to ensure that I found the perfect vehicle. His atten | Read Full Review5/7/2024 12:00:00 AM | Cars.com
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★★★★★ TdoveI recently had the pleasure of working with LB, a salesman at Allen Samuels. LB was incredibly helpful, diligent, and streamlined the entire car buying process for me. From the moment I stepped into the dealership, LB provided exceptional customer service and went above and beyond to ensure that I found the perfect vehicle. His atten | Read Full Review5/7/2024 12:00:00 AM | DealerRater
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★★★★★ Andy LDrove down to Waco to Allen Samuels from the 76182 because of the generous offer they made to purchase my vehicle and also because of the very fair price they offered to sell me their 2024 Jeep Grand Cherokee Overland. All offers were sight unseen! Sometimes you just need to trust your gut instincts. Thank you Zach and Leslie! | Read Full Review5/7/2024 12:00:00 AM | Google
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★★★★★ Kelsey DonaldsonChris crossed applesauce !!!!! What do you think he’d do to you !!!!!! Car buyer beware !!!! | Read Full Review5/7/2024 12:00:00 AM | Google
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★★★★★ Grd911Worked with me to get the best deal. Made the buying experiences enjoyed . Let me know they wanted my business .Working with Zack was a true pleasure. Zack truly went the extra mile to get everything done right the first time . Went over the car with me like friend not just a business deal . Good People ! Thank you | Read Full Review5/6/2024 12:00:00 AM | DealerRater
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★★★★★ Grd911Worked with me to get the best deal. Made the buying experiences enjoyed . Let me know they wanted my business .Working with Zack was a true pleasure. Zack truly went the extra mile to get everything done right the first time . Went over the car with me like friend not just a business deal . Good People ! Thank you | Read Full Review5/6/2024 12:00:00 AM | Cars.com
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★★★★★ Troy ChadwellThe Service Coordinator and Mechanics to addressed an additional service required light that an oil change didn't clear. They worked me into their schedule and I was able to get things done before my long drive home. | Read Full Review5/5/2024 12:00:00 AM | Google
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★★★★★ John WashingtonHad to get a vehicle inspection to get my vehicle registration sticker. Because the Service Department was open at 7:00 am, I was able to get everything completed very early in the morning. | Read Full Review5/5/2024 12:00:00 AM | Google
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★★★★★ DebThey went above and beyond to make sure my payments would be where I needed them. They gave me more for my trade in to make it happen. Also they stayed after hours to make sure I was fully taken care of. | Read Full Review5/4/2024 12:00:00 AM | Google
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★★★★★ Paul JohnsonMy truck was in for a recall repair. As soon as the parts for my repair were available, the dealership got me in a timely manner and completed the repair in less than a day. | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Jim MyersI came in for oil change and tire rotation the lube technician met me very professional service. | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ NobodyGreat service and people were super easy to work with. I will definitely continue to bring my truck for service! | Read Full Review5/2/2024 12:00:00 AM | Cars.com
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★★★★★ NobodyGreat service and people were super easy to work with. I will definitely continue to bring my truck for service! | Read Full Review5/2/2024 12:00:00 AM | DealerRater
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★★★★★ Saritasandoval77Great experience as always! Went in looking for another vehicle and Chris Hopkins helped us find exactly what we were looking for. I recommend, if looking for a new vehicle go see Chris at Allen Samuel’s. | Read Full Review5/1/2024 12:00:00 AM | DealerRater
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★★★★★ leslieAbsolutely great experience form my sales person (LB) to financing to service! Flawless experience and they treated me great! | Read Full Review5/1/2024 12:00:00 AM | DealerRater
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★★★★★ Saritasandoval77Great experience as always! Went in looking for another vehicle and Chris Hopkins helped us find exactly what we were looking for. I recommend, if looking for a new vehicle go see Chris at Allen Samuel’s. | Read Full Review5/1/2024 12:00:00 AM | Cars.com
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★★★★★ leslieAbsolutely great experience form my sales person (LB) to financing to service! Flawless experience and they treated me great! | Read Full Review5/1/2024 12:00:00 AM | Cars.com
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★★★★★ Teresa RigginLangdon and Leslie made our purchase easy! | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Corey SneedMy experience is always wonderful and my needs are as well met each time I'm there | Read Full Review4/28/2024 12:00:00 AM | Google
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★★★★★ Jeannie HollingsheadWe were checked in quickly. We were told it would take 1-1.5 hours, and it took 1hr. The courtesy car took us where we asked to go, so we got two errands done at the same time. Very courteous service all the way around. | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Tracy PorterAmanda was great ! Work was done quickly and efficiently | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ snwrdr33They did a great job. Customer service was good, share with me a recall i wasn't aware of, called to let me know i didn't need brakes and followed up about the alignment. I will definitely return. | Read Full Review4/24/2024 12:00:00 AM | Google
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★★★★★ Henrietta MarinGreat Customer service and always willing to help. Fast and quick service. | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ Dodge nanaVery friendly service consultants Communicated with me very well throughout the process Would go there again | Read Full Review4/21/2024 12:00:00 AM | Cars.com
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★★★★★ Dodge nanaVery friendly service consultants Communicated with me very well throughout the process Would go there again | Read Full Review4/21/2024 12:00:00 AM | DealerRater
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★★★★★ lauraa01The service was quick and hassle free. Their team works great with communicating with their customers. | Read Full Review4/19/2024 12:00:00 AM | DealerRater
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★★★★★ jbmcdougleThe salesman LB was the best he worked with us. Leslie who did all our paperwork was from our home state of Louisiana so we had a lot in common. As an overall this dealership is very professional. Thanks for a very nice experience in buying a new truck. | Read Full Review4/19/2024 12:00:00 AM | DealerRater
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★★★★★ Lois WillcoxWhat a great experience with Langdon Brown “LB” and Leslie Cooper purchasing a Jeep Grand Cherokee! It is the first time I have started a car purchase online and from another state. LB was extremely helpful in finding the right car for us. He and Leslie made sure all the paperwork was lined up when I flew in to purchase it. Even afte | Read Full Review4/19/2024 12:00:00 AM | DealerRater
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★★★★★ jbmcdougleThe salesman LB was the best he worked with us. Leslie who did all our paperwork was from our home state of Louisiana so we had a lot in common. As an overall this dealership is very professional. Thanks for a very nice experience in buying a new truck. | Read Full Review4/19/2024 12:00:00 AM | Cars.com
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★★★★★ Lois WillcoxWhat a great experience with Langdon Brown “LB” and Leslie Cooper purchasing a Jeep Grand Cherokee! It is the first time I have started a car purchase online and from another state. LB was extremely helpful in finding the right car for us. He and Leslie made sure all the paperwork was lined up when I flew in to purchase it. Even afte | Read Full Review4/19/2024 12:00:00 AM | Cars.com
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★★★★★ lauraa01The service was quick and hassle free. Their team works great with communicating with their customers. | Read Full Review4/19/2024 12:00:00 AM | Cars.com
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★★★★★ Gary McKinneyGreat experience. Called last night and repairs made next day. Will recommend to anyone. | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ Jerry HelmsEasy check in. Wait time was reasonable. All in all great service. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ duke2980Sales Process was great. Went very smooth and quickly. Langdon, our sales rep, was very respectful and helpful throughout the process. Would highly recommend him and the dealership. | Read Full Review4/18/2024 12:00:00 AM | Cars.com
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★★★★★ michael schornackShawn and the GM were both exceptional and everything they did to get my wife and I in a new car! I cannot Shawn and the entire team enough! | Read Full Review4/18/2024 12:00:00 AM | Cars.com
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★★★★★ Kamryn HarcrowHad a recall for a Jeep, got me in and out in a few hours. Paul’s great ???? | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ AlexanderService was fast and professional. No wait time at drop off. Professional and friendly staff. | Read Full Review4/15/2024 12:00:00 AM | Cars.com
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★★★★★ garrywilliams720Service was real good just wish the car came with a spare tire. Not good for me and an inconvenience | Read Full Review4/15/2024 12:00:00 AM | Cars.com
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★★★★★ Scott MuesseI use Allen Samuel’s CDRJ for all my service on my Ram Diesel and Jeep Wranger. I have been using them for years and always been very happy with the service and quality of work. | Read Full Review4/14/2024 12:00:00 AM | Google
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★★★★★ JimI needed a truck fast, and Sean made it happen! There is a fifteen word minimum! | Read Full Review4/12/2024 12:00:00 AM | Cars.com
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★★★★★ JessicaM71This is the only place I get oil changes for my Dodge Ram 2500. I love their service department. Tristan went out of his way to research a couple of things for my truck. He was courteous and thorough. | Read Full Review4/11/2024 12:00:00 AM | Cars.com
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★★★★★ nmclaughlin4820It took several texts for them to finally schedule my recall. Kept dropping the ball | Read Full Review4/10/2024 12:00:00 AM | Cars.com
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★★★★★ Bruce MeeksWent in for some minor routine maintenance. The price was fair, and my truck was ready early. | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ Ronald CookThey did a great job. But they forgot to fix my windshield washer. | Read Full Review4/6/2024 12:00:00 AM | Google
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★★★★★ an4skiWe went to the dealership to look at prices to compare. Jaime introduced himself to us and left us alone to look. When I asked him to test drive my truck, he swiftly acquired the fob and off we went. I really appreciate the time he spent with us as well as the time he left us alone to make our own choice. | Read Full Review4/6/2024 12:00:00 AM | Cars.com
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★★★★★ an4skiWe went to the dealership to look at prices to compare. Jaime introduced himself to us and left us alone to look. When I asked him to test drive my truck, he swiftly acquired the fob and off we went. I really appreciate the time he spent with us as well as the time he left us alone to make our own choice. | Read Full Review4/6/2024 12:00:00 AM | DealerRater
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★★★★★ jjfast4343Great service manager and fast service. He was very professional and the building was very clean. | Read Full Review4/5/2024 12:00:00 AM | DealerRater
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★★★★★ jjfast4343Great service manager and fast service. He was very professional and the building was very clean. | Read Full Review4/5/2024 12:00:00 AM | Cars.com
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★★★★★ Lombardojoe54Found the truck I was looking for. They really worked hard to bring down monthly payment. | Read Full Review4/5/2024 12:00:00 AM | Cars.com
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★★★★★ Lombardojoe54Found the truck I was looking for. They really worked hard to bring down monthly payment. | Read Full Review4/5/2024 12:00:00 AM | DealerRater
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★★★★★ Carol SchuetzEveryone at Allen Samuels Dodge is great -- from the courtesy shuttle driver to Gary who patiently helped me figure out what was going on with my vehicle. | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Charlotte CoxWent in for an oil change and repair my passenger window, due to snowflake recall. And Gary got me in and out within two hours late in the evening! Staff was super polite too! | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Cynthia HooksMy experience is always top notch when I visit | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Brenda TMade an appointment for an oil change and car was taken back for service right after I arrived. | Read Full Review3/31/2024 12:00:00 AM | Google
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★★★★★ Kapi TorresTook a little longer than expected, but had my vehicle good and ready as expected as well. Thank you guys!! | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Nona BlackFinally I found a dealership who takes a personal interest in fixing my Grand Wagoneer. They went above and beyond to make sure my concerns were addressed where Nyle Maxwell in Killeen disregarded. | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ wayneI had app for a recall notice and I was told it would take 2 hours . But it took only 1 hour . So I was happy with that . Friendly staff and Thank you . | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ mbk4everI am taken well care of each time I take my vehicle in for service. | Read Full Review3/29/2024 12:00:00 AM | DealerRater
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★★★★★ mbk4everI am taken well care of each time I take my vehicle in for service. | Read Full Review3/29/2024 12:00:00 AM | Cars.com
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★★★★★ J TFrom setting up my appointment to picking up my truck, this was hands down the best experience. Kyle in the Service Department was exceptional and took care of me like a true neighbor! The professionalism and down to earth atmosphere made this whole process fantastic! Looking forward to getting my truck service there in the futu | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Michelle DunnamI purchased my 2024 Rubicon from Langdon Brown “LB” this month. My experience with LB and his team far exceeded any expectations I had when deciding to purchase my Jeep. This Jeep has been a dream of mine for the past 20 so I had thoroughly done I all my research prior to contacting the dealership. I did not feel rushed, pressured, o | Read Full Review3/26/2024 12:00:00 AM | Cars.com
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★★★★★ Michelle DunnamI purchased my 2024 Rubicon from Langdon Brown “LB” this month. My experience with LB and his team far exceeded any expectations I had when deciding to purchase my Jeep. This Jeep has been a dream of mine for the past 20 so I had thoroughly done I all my research prior to contacting the dealership. I did not feel rushed, pressured, o | Read Full Review3/26/2024 12:00:00 AM | DealerRater
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★★★★★ Casey 2 GunsTheir Website is awful. no about os ad-blockers or popup blockers can stop their popups. about half my screen was covered in all the right areas to stop me for viewing the inventory. just when I had enough a window covered the whole screen and demanded my contact info to continue viewing the site. I have learned nothing about the inv | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ James BramellFrom start to finish my time and input was valued and I felt like my vehicle was important to the staff. The service writer was friendly efficient and courteous. All of the staff I spoke with were polite and friendly. Considering the current economy I felt the price was reasonable and fair. When I need more work done, it's a jeep so | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ David Williamsonvery smooth and exceptionally easy purchase. Will be back for the next truck! | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ shallQuick, excellent service. I use on a regular basis and have always been pleased with the quality. | Read Full Review3/21/2024 12:00:00 AM | DealerRater
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★★★★★ shallQuick, excellent service. I use on a regular basis and have always been pleased with the quality. | Read Full Review3/21/2024 12:00:00 AM | Cars.com
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★★★★★ Lonnie UnderbergLooking at vehicles were way off what my vehicle was worth. Did not even offer another deal. Sales person was good, sales manager all about the dollar. | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ dustinService department is always great! Fast, efficient, and very communicative. Very professional and top quality work. | Read Full Review3/20/2024 12:00:00 AM | Cars.com
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★★★★★ dustinService department is always great! Fast, efficient, and very communicative. Very professional and top quality work. | Read Full Review3/20/2024 12:00:00 AM | DealerRater
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★★★★★ Bruce GietzenHad a tire blowout and Allen Samuel’s got a replacement same day at 5:30 pm and put the new tire on, even set my temporary spare back in its place! Great service, good price! Thank you Allen Samuels DCJ Ram! | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ Bobby McdanielsNick Carter did a great job of informing me with the progress of the repairs and the long wait on Endurance to pay the repairs. It was a stressful 3 days. Thank y'all. The truck is running great | Read Full Review3/17/2024 12:00:00 AM | Google
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★★★★★ jassmittyFinished on time. Courteous service. Knowledgeable service rep. Reasonably priced service. Courtesy vehicle transportation to and from work was great! | Read Full Review3/17/2024 12:00:00 AM | DealerRater
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★★★★★ jassmittyFinished on time. Courteous service. Knowledgeable service rep. Reasonably priced service. Courtesy vehicle transportation to and from work was great! | Read Full Review3/17/2024 12:00:00 AM | Cars.com
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★★★★★ Penny HoppeTom Lalley is great! Always answered my texts and questions, kept me informed. He is an asset to the service dept. Super nice guy all around. Thank u for fixing my Jeep. I know parts can be an issue, and it did take longer than expected; however that is happening everywhere right now. I was happy to have my vehicle back and running g | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ Arvis CopleyGREAT dealership. I have had experience with them in the past. Always from back around 1981 - 1986. Always a great experience working with them. Same professional and courteous service today as it was back then. | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ awcopWent to service department to get the new 67A recall done. They got my Ram and did what ever they did and had it back to me in less than an hour. Great dealership. | Read Full Review3/15/2024 12:00:00 AM | Cars.com
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★★★★★ awcopWent to service department to get the new 67A recall done. They got my Ram and did what ever they did and had it back to me in less than an hour. Great dealership. | Read Full Review3/15/2024 12:00:00 AM | DealerRater
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★★★★★ Lisa EcklesBey respectfully and took care of my need | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ BrittBGerald Harris is very professional, he did a great job assisting me in getting the vehicle I really wanted. I’m a repeat customer and I will always come see Gerald. | Read Full Review3/13/2024 12:00:00 AM | DealerRater
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★★★★★ BrittBGerald Harris is very professional, he did a great job assisting me in getting the vehicle I really wanted. I’m a repeat customer and I will always come see Gerald. | Read Full Review3/13/2024 12:00:00 AM | Cars.com
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★★★★★ Stephanie Moses LuedkeLove this dealership. No haggle pricing. Everyone from the saleperson,Chris, to the financing lady in the back were great! Love the Jeep compass that I purchased. And the follow up with my purchase has been exceptional. | Read Full Review3/10/2024 12:00:00 AM | Google
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★★★★★ bivenswflI tried them out twice. The first time was okay, a 3-star sale. I came back a year later to do more business, and they must have thought I would not do my homework. I used Kelley Blue Book to get the trade-in value of my vehicle and purchase another vehicle. Lo and behold, there was over ten thousand dollars in difference between the | Read Full Review3/10/2024 12:00:00 AM | Cars.com
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★★★★★ bivenswflI tried them out twice. The first time was okay, a 3-star sale. I came back a year later to do more business, and they must have thought I would not do my homework. I used Kelley Blue Book to get the trade-in value of my vehicle and purchase another vehicle. Lo and behold, there was over ten thousand dollars in difference between the | Read Full Review3/10/2024 12:00:00 AM | DealerRater
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★★★★★ Casey HubbleThis dealership has terrible customer service at times. The GM has his work cut out for him, but, I wish him well. | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Annette FayVery pleasant and professional experience. Juan was a joy to work with! | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Natasha WrightGreat customer service and communication. I received my car back in a timely manner. I could tell my car had been detailed it was super clean inside and out. Allan Samuels employees really take care of their customers. You all are a 5+ stars in my book. Jadon W. is awesome! | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Jose GarciaOrdered some parts worth over 400$ they never arrived | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Nancy HurstGreat service! Completed in good time. | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Carmen YoungEverything was very fast and efficient | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Roxanne BondRamon was amazing! Called him needing a vehicle and he told me they just got one that made him think of me. The truck is PERFECT and his customer service is through the roof. He blew my expectations out of the water. This has been the least stressful buying experience! THANK YOU RAMON! | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Jháy Be FreestylinSad! They won't help people for nothing if credit isn't good I regret coming here to seek help in need of a car! It's all about money to them! Everyone has a better chance going out of town??????? I came here and got my family's hopes up for nothing!?? | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Russell WillbanksHands down the best dealership in Texas! They were very professional and not pushy. They were excellent in providing top customer service as well! | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ Tiffany HarwellSuch a great experience with Lucy and all staff who helped!!!!!!! Definitely recommending them to everyone! | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ JacksonPurchased two autos there and Gerald is the best. Listens to what you are looking for and the price range. He works very hard to find what you want. | Read Full Review2/29/2024 12:00:00 AM | DealerRater
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★★★★★ JacksonPurchased two autos there and Gerald is the best. Listens to what you are looking for and the price range. He works very hard to find what you want. | Read Full Review2/29/2024 12:00:00 AM | Cars.com
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★★★★★ olv_1793They helped me with everything I needed answered all the questions I had and worked very hard on getting me the deal i wanted. | Read Full Review2/28/2024 12:00:00 AM | Cars.com
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★★★★★ olv_1793They helped me with everything I needed answered all the questions I had and worked very hard on getting me the deal i wanted. | Read Full Review2/28/2024 12:00:00 AM | DealerRater
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★★★★★ mack_gradyCollin is an outstanding expert with automobiles, especially with my 6-speed Jeep Wrangler. I've never had better service. He knows ALL the details about Jeeps. I'm an engineering professor at Baylor (and previously at UT Austin for 29 years), and know that he would make a fine engineer! Make sure that everybody at the office knows t | Read Full Review2/26/2024 12:00:00 AM | DealerRater
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★★★★★ mack_gradyCollin is an outstanding expert with automobiles, especially with my 6-speed Jeep Wrangler. I've never had better service. He knows ALL the details about Jeeps. I'm an engineering professor at Baylor (and previously at UT Austin for 29 years), and know that he would make a fine engineer! Make sure that everybody at the office knows t | Read Full Review2/26/2024 12:00:00 AM | Cars.com
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★★★★★ Rosinup1Very pleasant buying experience, Erick Carrillo our salesman was courteous and very knowledgeable. Leslie Cooper-Gholson in finance was exceptionally helpful even beating a deadline of an upcoming holiday. I’m 77 years old and this was the best car buying experience I’ve had. Thank you to the whole team that made it happen. | Read Full Review2/25/2024 12:00:00 AM | Cars.com
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★★★★★ Rosinup1Very pleasant buying experience, Erick Carrillo our salesman was courteous and very knowledgeable. Leslie Cooper-Gholson in finance was exceptionally helpful even beating a deadline of an upcoming holiday. I’m 77 years old and this was the best car buying experience I’ve had. Thank you to the whole team that made it happen. | Read Full Review2/25/2024 12:00:00 AM | DealerRater
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★★★★★ jeffgkyleVery friendly and knowledgeable staff. Service was performed in a timely manner. I will continue to bring my truck in for services. | Read Full Review2/24/2024 12:00:00 AM | DealerRater
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★★★★★ jeffgkyleVery friendly and knowledgeable staff. Service was performed in a timely manner. I will continue to bring my truck in for services. | Read Full Review2/24/2024 12:00:00 AM | Cars.com
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★★★★★ ginger76712Amanda always provides me with truly good service. She listens as I inform her about replacing wife's Renagade pure junk wheel lug bolts with super high quality one-piece steel bolts. One would think by now Chrysler would figure out they have a problem. | Read Full Review2/22/2024 12:00:00 AM | Cars.com
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★★★★★ ginger76712Amanda always provides me with truly good service. She listens as I inform her about replacing wife's Renagade pure junk wheel lug bolts with super high quality one-piece steel bolts. One would think by now Chrysler would figure out they have a problem. | Read Full Review2/22/2024 12:00:00 AM | DealerRater
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★★★★★ Luevada PoseyGreat service and great customer service! Thanks Tom! | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ H. P. WheelerEverything is working good now. | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Curtis PerryProfessional, timely, considerate, friendly. Consumer oriented service | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Casey HubbleThis dealership has terrible customer service. I wish I had never bought a new car from them. If you complain they are very vindictive. I'm proceeding with the BBB and State of Texas DMV. | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ HubbleAbsolutely the worst service I have every received. Told me it would be a week to even diagnoze my vehicle. If you complain about this dealership, watch out they are very vindictive. I would not recommend buying a car here let alone relying on them to provide quick courteous service. | Read Full Review2/21/2024 12:00:00 AM | DealerRater
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★★★★★ HubbleAbsolutely the worst service I have every received. Told me it would be a week to even diagnoze my vehicle. If you complain about this dealership, watch out they are very vindictive. I would not recommend buying a car here let alone relying on them to provide quick courteous service. | Read Full Review2/21/2024 12:00:00 AM | Cars.com
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★★★★★ Rick MaddoxNeeded oil change while traveling. They serviced my vehicle quickly and professionally. They even washed my vehicle for me . Thank you | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ Jayj AprilsThis place sucks. The service department especially . I would not ever take my truck back here. Was here for 6plus months . Come to pick it up and it’s in the SAME condition. Very disappointed in service and especially TED… stay far far far away from service department. | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Kimberlee PattersonHad a very good experience because of a very helpful sales representative named Ramon. Even after the sale was finalized he went above and beyond and worked very hard to iron out some difficulties I had. | Read Full Review2/15/2024 12:00:00 AM | Google
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★★★★★ doncosterisonSamantha is a person that ya'll need to keep. She has gone out of her way to make sure my vehicle needs are taken care of and any problems are addressed | Read Full Review2/13/2024 12:00:00 AM | Cars.com
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★★★★★ Zane_sommerEveryone at the dealership is helpful and attentive to my needs! I would never go to another dealership. Great service for years! | Read Full Review2/13/2024 12:00:00 AM | Cars.com
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★★★★★ Zane_sommerEveryone at the dealership is helpful and attentive to my needs! I would never go to another dealership. Great service for years! | Read Full Review2/13/2024 12:00:00 AM | DealerRater
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★★★★★ doncosterisonSamantha is a person that ya'll need to keep. She has gone out of her way to make sure my vehicle needs are taken care of and any problems are addressed | Read Full Review2/13/2024 12:00:00 AM | DealerRater
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★★★★★ StarrCollin and Tristan are wonderful individuals and take great care of their customers. Thank you for taking care of my vehicle. | Read Full Review2/12/2024 12:00:00 AM | DealerRater
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★★★★★ StarrCollin and Tristan are wonderful individuals and take great care of their customers. Thank you for taking care of my vehicle. | Read Full Review2/12/2024 12:00:00 AM | Cars.com
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★★★★★ David RoyalI have bought two new Jeeps from Kristen Whittle, and my son bought another new Jeep from her. Great sales agent that puts the customer first! | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ Suzette LockwoodGary in the service department is always a pleasure to work with. He's patient, honest and represents Allen Samuels Dodge well. | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ dandlroyal88Great sales service. My son and I bought new Jeeps on the same day. Kristen did an outstanding job finding what both of us needed and followed up after the sale to make sure we were completely satisfied! | Read Full Review2/10/2024 12:00:00 AM | Cars.com
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★★★★★ dandlroyal88Great sales service. My son and I bought new Jeeps on the same day. Kristen did an outstanding job finding what both of us needed and followed up after the sale to make sure we were completely satisfied! | Read Full Review2/10/2024 12:00:00 AM | DealerRater
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★★★★★ William HowardQuick service, no problems whatsoever | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ Layce GibsonGreat customer service and quick turnaround time on my tire rotation and oil change. Collin and Eric were great to work with. Thank you. | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Ashley SmithPaul did a great job getting my car in on time and it was done on time! I will be bringing my car back to Allen Samuels from now on for service! | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ Parker DavidsonThe service is so slow, and they never get repairs done on time. Go somewhere else if you can | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ Ryan TremontQuickest, easiest car buying experience in my entire life. I spent less than 20 minutes in the dealership. Seems like I met everyone at the dealership in a very short time, they all just wanted to know if I was having a pleasant experience and offering any assistance. The GM, Ted Teague even came out to visit with me and make sure I | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ martyschoenGREAT customer experience! Billy Holt and Leslie Cooper-Gholson were tremendous in finding my wife the perfect vehicle and then making it a great day for her when we came to pick it up! Can't thank you both enough! | Read Full Review2/5/2024 12:00:00 AM | DealerRater
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★★★★★ martyschoenGREAT customer experience! Billy Holt and Leslie Cooper-Gholson were tremendous in finding my wife the perfect vehicle and then making it a great day for her when we came to pick it up! Can't thank you both enough! | Read Full Review2/5/2024 12:00:00 AM | Cars.com
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★★★★★ johnExcellent service team Impressed with Knowledge of the Vehicle and quick turn around time on the repair | Read Full Review2/2/2024 12:00:00 AM | Cars.com
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★★★★★ johnExcellent service team Impressed with Knowledge of the Vehicle and quick turn around time on the repair | Read Full Review2/2/2024 12:00:00 AM | DealerRater
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★★★★★ Matt SingletonI bought a 2023 dodge Ram from here and it was the biggest mistake I made. The salesman didn’t go over everything about the truck with me before I purchased the vehicle. He rushed the whole process and told me what I wanted to hear just to make a sale. I was told that my truck was good on fuel mileage. Its a v6 and I get worse fuel m | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ rodrick.chapmanthecarguyThis dealership is great. The staff and employees are always friendly. I would definitely recommend them to anyone anytime | Read Full Review2/1/2024 12:00:00 AM | DealerRater
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★★★★★ Saddle3016I was having problems updating my uconnect. I brought it in and it was fixed. I always get prompt good service when needed! | Read Full Review2/1/2024 12:00:00 AM | DealerRater
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★★★★★ rodrick.chapmanthecarguyThis dealership is great. The staff and employees are always friendly. I would definitely recommend them to anyone anytime | Read Full Review2/1/2024 12:00:00 AM | Cars.com
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★★★★★ Saddle3016I was having problems updating my uconnect. I brought it in and it was fixed. I always get prompt good service when needed! | Read Full Review2/1/2024 12:00:00 AM | Cars.com
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★★★★★ Emily R.Zach and the team made the purchase a smooth and easy process. Everyone was very nice and easy to work with. | Read Full Review1/31/2024 12:00:00 AM | Cars.com
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★★★★★ Emily R.Zach and the team made the purchase a smooth and easy process. Everyone was very nice and easy to work with. | Read Full Review1/31/2024 12:00:00 AM | DealerRater
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★★★★★ Andrew B ChurchOur concierge and buying ambassador, Ramon Medina, was sharp, on point and accommodating to my desire to purchase a Jeep Gladiator 3.6L V6 with manual transmission — a vehicle that is not in great supply these days. Medina walked us through the process, got me a great price and even took time out of his day to deliver the Jeep to my | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ ghegarWant to please and do whatever it takes to make you know about your new purchase. Full of gas and squeaky clean.... | Read Full Review1/29/2024 12:00:00 AM | DealerRater
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★★★★★ ghegarWant to please and do whatever it takes to make you know about your new purchase. Full of gas and squeaky clean.... | Read Full Review1/29/2024 12:00:00 AM | Cars.com
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★★★★★ Richardsonscotty88Very nice people prices are lowest around very knowledgeable people what they sale,it was a very pleasant experience. | Read Full Review1/28/2024 12:00:00 AM | Cars.com
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★★★★★ Richardsonscotty88Very nice people prices are lowest around very knowledgeable people what they sale,it was a very pleasant experience. | Read Full Review1/28/2024 12:00:00 AM | DealerRater
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★★★★★ Z2sale007Great customer service even after the sale. I would recommend Chris for all your auto needs. | Read Full Review1/26/2024 12:00:00 AM | DealerRater
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★★★★★ Z2sale007Great customer service even after the sale. I would recommend Chris for all your auto needs. | Read Full Review1/26/2024 12:00:00 AM | Cars.com
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★★★★★ nobukofoleyAllen Samual provide Great an Excellent services. I only trust Allen Samual with my car!!! | Read Full Review1/25/2024 12:00:00 AM | Cars.com
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★★★★★ reshanettehoustonThey're awesome!!! They know how to get you in and get you out!! I would most DEFINITELY recommend the dealership to anyone... | Read Full Review1/25/2024 12:00:00 AM | Cars.com
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★★★★★ nobukofoleyAllen Samual provide Great an Excellent services. I only trust Allen Samual with my car!!! | Read Full Review1/25/2024 12:00:00 AM | DealerRater
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★★★★★ reshanettehoustonThey're awesome!!! They know how to get you in and get you out!! I would most DEFINITELY recommend the dealership to anyone... | Read Full Review1/25/2024 12:00:00 AM | DealerRater
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★★★★★ aajeterbugThis dealership is great! Everything about buying my vehicle was perfect. I'm very pleased! They were very nice! | Read Full Review1/24/2024 12:00:00 AM | DealerRater
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★★★★★ aajeterbugThis dealership is great! Everything about buying my vehicle was perfect. I'm very pleased! They were very nice! | Read Full Review1/24/2024 12:00:00 AM | Cars.com
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★★★★★ Raedene HedgesPrompt, courteous service and explained accurately | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Jackie EasthomGreat service! They helped me get into a car I didn’t even think was possible. They were patient with us and extremely helpful! | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Carolyn GrishamI use Allen Samuel's Dodge for my Dodge pickup. They have always treated me right and I recommend them for anyone needing work on their vehicle. | Read Full Review1/21/2024 12:00:00 AM | Google
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★★★★★ abraham05071978I was concerned that I would be without my car for a long time, due to the fact that the dealer told me the parts were backordered 45 days. However, once I called Wave, my case manger immediately went to work, got parts to the dealership and got my car fixed. She was exceptional. | Read Full Review1/21/2024 12:00:00 AM | Google
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★★★★★ Mark donaldsonGrateful to get my car back after 3 months. I had to wait over 2 weeks before I was issued a loaner. | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Regie HudginsEmployee was prompt and friendly | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ jennieellis12Zach (Slim) was wonderful to work with!! We are loving our new Wagoneer. Everyone in financing was also great to work with. | Read Full Review1/15/2024 12:00:00 AM | Cars.com
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★★★★★ jennieellis12Zach (Slim) was wonderful to work with!! We are loving our new Wagoneer. Everyone in financing was also great to work with. | Read Full Review1/15/2024 12:00:00 AM | DealerRater
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★★★★★ Tina GreenAppreciate that they value my time and are quick with oil changes | Read Full Review1/14/2024 12:00:00 AM | Google
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★★★★★ cmbsjdShawn (ET) was incredible!!!!! We love our Ram truck!!!!! Finance guy (Perez) was also fabulous. Thanks for a very pleasant experience. | Read Full Review1/12/2024 12:00:00 AM | DealerRater
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★★★★★ cmbsjdShawn (ET) was incredible!!!!! We love our Ram truck!!!!! Finance guy (Perez) was also fabulous. Thanks for a very pleasant experience. | Read Full Review1/12/2024 12:00:00 AM | Cars.com
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★★★★★ Kimberly BlairGreat service. Fast response. Got me approved and in a vehicle | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Wendy MalerDalton was wonderful to deal with! Communication was excellent I appreciate their attentiveness and dedication to finding the right vehicle for me. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ RippinTxLips RippinTxLipsBest service and people I have ever encountered. I wouldn't and I won't go anywhere else. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Amanda CunninghamGary is wonderful. Always answered my questions and his customer service is exceptional! Thank you for always taking care of us. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Jennifer SpainCustomer service was amazing from the time we pulled in. Everyone there is very nice and they know what you want and get it done. | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ James SchniersAbsolutely the greatest experience from start to finish, Junior did a fantastic job as he always has with our prior purchases. I highly recommend Allen Samuels Dodge to everyone looking for a smooth transaction and great salesmanship be sure and ask for Junior | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ robby weatherbyBillie and Leslie both are great to deal with. Very professional and fast processes. | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ John AndersonThey got my van running like a top | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Mer Heffner-BrownDJ, Chris, and Leslie were all wonderful during our car purchase experience!! I have a very happy daughter with a brand new Jeep Grand Cherokee!! | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Chris WhitneyAllen Samuels is an excellent car dealership! I’ve dealt with many others and Allen Samuels is by far the best experience I’ve had! | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Robert SiboleEveryone was very pleasant to deal with and went out of their way to make a deal happen | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ tammykThe entire experience was quick and efficiently.handled. I would definitely recommend the dealership to friends and family. | Read Full Review12/29/2023 12:00:00 AM | Cars.com
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★★★★★ tammykThe entire experience was quick and efficiently.handled. I would definitely recommend the dealership to friends and family. | Read Full Review12/29/2023 12:00:00 AM | DealerRater