About Ingram Park Chrysler Jeep Dodge
Ingram Park Chrysler Jeep Dodge is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Certified Technicians
- Free Estimates
Call (210) 807-3237 today to schedule your next appointment.
Our technicians at Ingram Park Chrysler Jeep Dodge are ready to help you!Ingram Park Chrysler Jeep Dodge is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Ingram Park Chrysler Jeep Dodge today at (210) 807-3237 to learn more
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★★★★★ Lakendra JonesThree words… The Lord knew!!! I am truly thankful for not just my vehicle but the experience!!! Pabalo Rodriguez such a great young man. From his introduction, making sure we were comfortable to his honesty with knowledge to active listening. I drove home in my dream car and I thank The Lord for it all. God bless you young man. There | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Destiny OldsAustin, was great he took the time to show me and take me on test drives in multiple vehicles to help me find the perfect vehicle for me and my family. We got a 2024 Ram 2500 Cummins Laramie and couldn’t be happier with the truck. The Sales strategy implemented by the Sales manager is a bit misleading as the truck was listed with a “ | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Safari CIf you’re looking for a new or used car, IPAC is the place to go. Austin helped me get into the Jeep I wanted quick and easy! Everyone there is kind and efficient and pros at what they do. I appreciate everyone there. Make sure to ask for Austin! | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Eloy DelacruzSale was easy and the sales person was great Mr Austin | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ albertdg52AlbertExcellent service, timely service, great customer service , every one friendly, clean department. Will come back for service | Read Full Review9/8/2024 12:00:00 AM | DealerRater
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★★★★★ jimmie_arizolaMy wife and I have always been a Mazda product fans. Since the arrival of Mr. Brian Rodriguez (service writer) things have been a great deal better. The checkout ladies after service has been performed have always be great. Now the the videos that are sent to the customers email I think was a great idea. | Read Full Review9/7/2024 12:00:00 AM | Cars.com
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★★★★★ Savine JonesAustin H went above and beyond for my husband and I , ensuring we received the service we needed! | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Karl JonesAustin H.did an awesome job meeting our needs in pricing | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Mario juarezVery knowledgeable and courteoustay on top of my automobile and called me when it was ready | Read Full Review9/6/2024 12:00:00 AM | Cars.com
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★★★★★ Yadira HerreraThank you for your help so nice and kind person | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Mike LiveIt was ok. The salesman seemed way too eager to get me to get a vehicle ands I don’t think they even applied my discounts from working at UPS | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ EmmanuelSketchy dealership that does a bait and switch. Doesn't honor online prices without adding 4k worth of fees. Typical negotiating tactics that drive a person crazy. Filed a BBB And FTC report after I walked out. I recommend others do the same. Adding thousands in fees and changing prices is not acceptable to customers and we as b | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Alfredo RodriguezMuy excelente muy amable con mucha paciencia sobre todo explicar y sobre todo muy amable para atender | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Danielle SavageI was thinking of trading in my 2021 Jeep for a newer 2024 Jeep. Didn’t think I was going to get a great deal on the price for it but Ray Pena and Pablo were able to help me out. Now I have a great, newer Jeep! Thanks guys! | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Logan Camarillogreat service wonderful communication skills helped me get in and out definitely recommend and will come back | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ AHSEN HANIFNathan is the best, helped me to get my car repair perfectly just like new after everyone said its totaled. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Victor RosasHi I am back giving a little update on the car we bought from this dealership. My original post is still up if quick story we bought this jeep in December by January it was already in the shop due to no coolant and busted lines. Which to find out the dealership never did a full inspection on the vehicle. The check engine light consta | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ jesusgarciaantonio38It's an excellent experience everyone are really good at their work and very attentive to the clients needs. | Read Full Review8/25/2024 12:00:00 AM | DealerRater
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★★★★★ justaconsumerA literal dumpster fire. Horrible service. No loaners. Awful. Service really is the only thing a dealership has to sell. All the cars are the same 5 colors with the same features anymore. | Read Full Review8/24/2024 12:00:00 AM | Cars.com
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★★★★★ Joshua IllaPablo was very knowledgeable and gave great customer service to my family and I. If youre in the market for a vehicle, i highly recommend going to go see Pablo Rodriguez at this dealership. | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ snake58adjrThe employees greeting us at the service area were quite friendly and welcoming. The problem I had was with either the employee that worked on my truck or the valet moving the truck. While getting into the truck someone apparently grabbed on to the handle that assists you in getting into the truck and put all their weight and dislodg | Read Full Review8/16/2024 12:00:00 AM | DealerRater
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★★★★★ alfarophillipFast friendly service vehicles always done on time clean atmosphere. The shop is always clean organized and very friendly | Read Full Review8/15/2024 12:00:00 AM | DealerRater
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★★★★★ val boddenJose was a pleasure to work with. He took care of us. | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Michelly SilvaRaymond was very helpful. He went out of his way and stayed after hours to ensure my family was happy with our purchase. Great customer service and professionalism. We love our car! | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Kyndall WhiteHarley was very professional and knowledgeable during my visit to test drive a wrangler. Definitely recommend this dealership! | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Jack BoultonWe'll see it was fine at the beginning. Wanted to down grade to a cheaper payment. I own a 2021 Nissan kick under 60000 miles and has 100000 mile warranty. Got offer 11000 for kbb 16000 to 21000 yes your not going to get my my business. | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ PerpetureHave had my vehicle serviced a couple of times. Got no complaints. Everything was done in a timely manner both visits. | Read Full Review8/10/2024 12:00:00 AM | Cars.com
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★★★★★ wcuevas322Paul is a very good and knowledgeable service rep. I am always impressed on how much he takes care of his customers. | Read Full Review8/7/2024 12:00:00 AM | DealerRater
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★★★★★ gtdaisy210Have dealt IPAC for years, always great to come back to the professtionals who take care of your vehicle and you. Ed provided great customer service! | Read Full Review8/5/2024 12:00:00 AM | DealerRater
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★★★★★ Nicole CunninghamArturo was very helpful, patient, friendly, and professional. He went above and beyond to make this experience as convenient as possible | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Blanca DominguezReally great experience! Chris M and Angel were able to find me the vehicle I was looking for. The manager Johnny and finance person Daniel, answered all my questions and helped me close the deal. Thank you team IPAC; love my truck! | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Joe VillalobosFrom the time we walked in those doors and shook hands with Ray Reese it was a great service. He involved his manager, Daniel with the loan for us help us out in every way possible I would definitely recommend everyone and anyone that needs a vehicle to go and see Ray and IPAC, Ray is going to help you out. Ray will take care of you. | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Christina ParkettThe sales team and the man that helped us. We're very helpful knowledgeable and made everything happen for us to get a vehicle the same day we went in. A very excellent team | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Robin HunterI’ve experienced some good customer service over my lifetime. I’ve gone over to see Marco my sale rep and Wan in finance it was excellent service. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ SharonGood efficient work friendly service in a timely manner. Now the cashier person not as verbal when you pay don’t let you know when payment is ready will have you standing there. | Read Full Review7/30/2024 12:00:00 AM | DealerRater
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★★★★★ Derek MorrowBe warned! I purchased a used Ram from here and they did not disclose that this vehicle had body damage. Any dealership that takes in a vehicle would have noticed this and should have disclosed it. Did they? Absolutely not. I called several times to speak with Joe Leal, he never returned any calls to make this right. I asked to sp | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Catalina CayaxI had an excellent experience. Everyone has always been friendly and willing to answer all my question. | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Gloria GonzalezSean was extremely professional in helping us choose our third truck from IPAC at Ingram. He helped my husband get the truck he wanted. | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ benjamin hathawayGot this email today. This is beyond insane. | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Laura MontemayorI wish I had a picture to share but unfortunately our experience was just horrible. Yes, we bought a new car but sales and service was just soooo bad. You know, the salesman could have made more than one sale that day but instead had us there for almost 8 hours. Ridiculous right! We got there at 9am (be the first ones in and the firs | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Deb GLarry G was wonderful! He was thorough in explanations, provided options, worked diligently to get me what I wanted, all with no pressure!! Juan, finance, was very helpful too. He explained everything so well. I felt very comfortable with both of these gentlemen. Thanks to Johnny & higher Mgr for their help too!! | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ alfredo canedoLarry was amazing showed me everything what I wanted and helped me into the jeep I can go on adventures on with my kids I appreciate every he and the team has done if I can add more stars I would once again than you for everything!!!!! | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Gladys OsorioOur agent was very helpful and patient. Thank you very much, Christopher | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ cesar bustosRuben Rivera is awesome and did a fantastic job on helping me purchase my new 2025 Ram Limited. Thanks Ruben and keep doing an awesome job. | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ stephanie serrosI want to thank Christopher, the salesman who helped me buy my car. He was really patient and made the process easy for me. He answered all my questions and made sure I was happy with my purchase. Christopher was friendly and made the whole experience fun. I would definitely recommend him to anyone looking to buy a car. He is really | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Oscar PerezCullen was excellent…made a bad situation great & really went to bat for us with the deal we wanted. Happy with our purchase… | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Lb MvExcelente servicio, el chico que nos atendió Pablo Rodriguez muy atento siempre buscando soluciones ! Volveria con ellos 100% | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Monique SanchezI recently had an issue with a bulb in my headlight that needed repair, and I was initially provided with a quote of $1400 for the service. My service advisor, Jo, empathized with the high cost of the repair and went above and beyond to find a more affordable alternative for me. Despite my insistence that I did not purchase an extend | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Eric SalcidoI had the pleasure of working with Arturo at IPAC Chrysler Jeep Dodge Ram and I couldn't be more impressed with his exceptional customer service. From the moment I walked in, Arturo greeted me with a warm smile and made me feel right at home. His kindness and approachability really stood out to me as he took the time to listen to my | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Yesenia RamirezThe second I walked up the front steps I was greeted by Ruben. He is very welcoming and made sure my family and I were taken care of through out the entire process. It was a pleasure working with him and I would highly recommend him. | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ Tomas menchacaExcellent service and environment... very friendly and polite... Definitely going again.. Thank you for the attention and service | Read Full Review7/6/2024 12:00:00 AM | Cars.com
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★★★★★ Leticia GalvanBryan was quick to help us find a vehicle a 2024 Jeep Gladiator and exceeded our expectations. He took us around the lot & informed us about other inventory. Cool guy, knowledgeable, not pushy. We felt comfortable didn’t feel pressured to buy. Overall great experience. Would definitely recommend to my family & friends! | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ Mary FigueroaThank you to Jose and Bob. We were looking to trade in. When we arrived at the dealership, we didn't want to speak with anyone until we had a chance to browse around and see what they had. Jose was patient and took his time to show us what we were looking for. Overall, it was a great experience. | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Ilene GThey did everything to get the deal done & the payment at exactly where I wanted. The manager and sales man went above and beyond for us | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Patrick LearyBait and switch. Will change the terms of your deal at the last minute and not disclose the changes in finance unless you notice them on the paperwork. Make sure you read everything before signing. The advertised return policy is not honored, they will only offer to change to another vehicle which will always cost more. | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ savannah RodriguezWe had a great experience here we were able to find a vehicle suited for our family we worked with Clifford and Juan from Finacial they were so great helpful and blessed us so much we are grateful for all the help ???? | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Marbeya RamosAmazing experience !! Joe was an incredible salesman and he worked diligently with the finance team! Thanks guys! | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Norma GonzalesHad such a great experience at IPAC the process was smooth no hassle. Ray was our salesman very knowledgeable guy and thankful he was patient with us! Great experience | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Dylan SchnabelHi there, this place will overcharge tf out of you for service if they do not think you are gonna ask too many questions or catch on, thankfully my wife told me the price they told her and we were able to get our vehicle back. $920 just for labor on a computer part that might take 2 hours max to replace is ridiculous. Also Charles K. | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Xavier OroscoBe sure to ask for CARFAX at this dealership they will sell you a vehicle without disclosing if it has been stolen or in an accident. I will continue to tell people not to buy from here. Managers are pushy and don’t care about your needs. Do NOT recommend buying a car from here!!!! Also they will keep you late till the service center | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Andrew MunozEric from IPAC was a very respectful dealer, he cares for your concerns and is with you from start to finish with your sale definitely recommend him, give him a serious bonus | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Diana BelmarezWe saw a Jeep we really liked but at a dealership much farther away. We purchased our last vehicle from IPAC and prefer dealing with them. They were nice enough to bring the vehicle over to IPAC and made a better deal with them. Always happy to do business with IPAC, very accommodating. | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ mr yorkieFeel like we got taken advantage of ?? we were sold a BMW that was used and right way we started having problems with the brakes we paid for a warranty with the car took it in a Saturday morning the service manager drove it and couldn't find the problem over the weekend I made videos of the brake issues and on Monday the 6-24-24 afte | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Benavidez teraWORST PLACE EVER TO TAKE YOUR VEHICLE ! I just wanted simple things done ! And it was not done | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Anarossa Martinez HansmannInitially everything was great I spoke with both a representative from the dealership and manager to set up wanting to see a jeep. I went in there after speaking with someone from dealership that the car had a much lower price of 46,010. I test drove vehicle and it was great. Upon completion of test driving my fiancé realized a discr | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ John JuarezHorrible customer service in parts department, by far one of the worst in San Antonio. | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Elaina DWORST SERVICE DEPARTMENT. Had my vehicle for weeks and spent quite a bit of money just to have my car WORSE then when I brought it in. Now I have to spend more money somewhere else to fix what they did. DO not waste your time like I did. I would give 0 stars if I could | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Claudia LuceroDO NOT BRING YOUR CAR Charles the service rep does not know how to communicate properly or effectively. Been without a car for over 3 weeks!! THE only reason I am getting my car back was because I called and showed up last week after waiting 2 weeks without any sort of communication. Was suppose to have my car returned with the engin | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Sylvia Barrera BGreat salesman knows his cars ?? | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Lawrence MillsThe parts department couldn't find the bolt I needed for my headlight assembly even with the VIN, but we were able to try some random ones laying around the shop. It worked great, but it must be made of some rare earth metals... THEY CHARGED $6.77 FOR A BOLT THEY DON'T EVEN HAVE A PART NUMBER FOR. | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Roger VasquezHad the privilege in working with Rueben the salesman. Great guy, and knows his stuff. He always has your back in whatever you might need. If you’re looking for a vehicle, this is the guy to go to! | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Joe MartinezWent in for a trade in and our sales person Ruben Rivera was very helpful he was on top the best sales person we could work with we got a classic 1500 dodge ram warlock beautiful truck we will definitely be back for our next vehicle | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Sandylara30I spoke with Tahleigha, who is professional polite and caring. I had the vehicle towed to the shop. Brian is professional took care of the vehicle. The Mechanic did a good job fixing the vehicle. Sandy & Laura are cheerful caring and professional. I Trust Mazda as they take care of me. I would like for Mazda to have more LOANERS avai | Read Full Review6/12/2024 12:00:00 AM | Cars.com
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★★★★★ S HynesI was extremely happy with Callum and Arturo. They were very attentive to any questions I had or comments I made as what I was looking for. It was a pleasure to deal with salesman that we’re not pushy in any fashion just truly helpful. This is the third car purchased from IPAC in our family and I’m certain it won’t be the last. In my | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Samuel Rodriguezluis hooked me up with a nice q60 | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ r_lara72They go above and beyond for their service. I've been with them 6 years and have yet to say anything negative. | Read Full Review6/10/2024 12:00:00 AM | DealerRater
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★★★★★ BrendenChristian did a fantastic job and was super accommodating, would recommend working with him again! | Read Full Review6/9/2024 12:00:00 AM | Cars.com
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★★★★★ monica gentileScott and Bob were such a pleasure to work with. | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Alvaro TeranThe sales employee Ruben that helped me very well. He had made purchasing my vehicle very easy and smooth and he did explain everything about the vehicle to me very well | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Marilyn BurrossJason helped me get into a vehicle when I couldn't elsewhere....thanks, IPAC | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ CordyThe service provide by Solomon was excellent. He made sure that we understood what service was needed. He made sure that evey item on the car that needed to be service was. Excellent servive will be back of my car ever need service again. | Read Full Review6/6/2024 12:00:00 AM | DealerRater
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★★★★★ Edel FloresI can't thank Ruben Rivera enough for getting me into the car of my dreams. Had an awesome experience with his help. Highly recommend. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Heather ContrerasHighly Recommend! ” Ruben was great to work with and really went above and beyond to secure the Jeep I really wanted. He is honest, respectful, and had great work ethics, ensuring top quality. He also kept me well informed along the way about timing and next steps. Maintaining my schedule, and priorities. It was a pleasure working wi | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Roland TrevinoI wanted to give a big thank you the Ruben for making my experience purchasing a vehicle with the Ingram dodge dealership a good one. He took care of all the questions and needs I had. Definitely would recommend the Ingram dealership to friends and family. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Keshia BurseMarco was fantastic; he went above and beyond to help get me into the Jeep I wanted. It was not an easy process, but he did not stop until the job was done. LOVE my purple Jeep Wrangler. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Lori AnnAdrian was able to show we many options as I searched for a new car. He was personable, realistic with my budget, and overall super informative. I would definitely recommend work with him! | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ harry nouThis was an interesting dealer, the typical boiler room style set up, small, crowded, and very shady. The dealer has a good selection of cars, getting a transparent price is nearly impossible. They'll list a price on the website which is competitive see the picture from their own website, you show up, test drive, say ok I'm ready to | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Jerry MartinezMark was very nice and efficient. Did not take long for my oil change.Will continue to get my car serviced here. | Read Full Review6/3/2024 12:00:00 AM | Cars.com
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★★★★★ Claudia BennettI want to thank Ivan Pena for the purchase of my 2024 Jeep Compass. Him and the staff went above and beyond to make sure it was the suv I wanted. When we were unable to go in, IPAC had it delivered. 5 star service from the whole team. I have had the Jeep for a month and I am loving it!!!! | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Cheri RileyBuying a car is always stressful but this was by far the absolute worst experience I have ever had and the first time I have ever walked out of a dealership without purchasing a car. They do not honor the Internet "advertised" pricing; justifying the price increase on *asterisks* in the ad (spoiler alert there are no asterisks). The | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ REGINA SANCHEZI highly recommend this dealership, I was completely impressed with Ruben Flores professionalism and customer service. I was in and out in less than a hour with my new car, I definitely will be back. | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ sergio_eg30It was a very friendly atmosphere. Great service by our salesman Joe Leal to get us an amazing deal. We had little time to be in town and were anxious to get home everything was done a quick timely manner. They also offered us food and drinks!!! | Read Full Review5/30/2024 12:00:00 AM | DealerRater
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★★★★★ Victoria AllenI took my vehicle to this place to get a diagnostic. Before I did so I called and spoke to a individual named Charles, he informed me the price of a diagnostic would be 200$ and that if I chose to proceed that payment would go towards repairs. I then told him that would not be necessary I simply wanted a diagnostic. When my vehicle w | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Abdullah ZafarWorst dealership to do business with. They will SCAM You. Callum Robertson is the worst sales rep to deal with. The guy literally has no clue to what he is doing. They will pull the deal off the table from you despite you agreeing to the price and will scam you. Don't deal with this dealership. Better off going somewhere else. | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ Cierra GonzalezLeo and Daniel were great! The experience was absolutely top tier and SEAMLESS ! I have dealt with other Jeep dealerships and have yet to experience anything close to this level of attentiveness and professionalism. HIGHLY recommend. | Read Full Review5/25/2024 12:00:00 AM | Google
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★★★★★ Charles BradshawAbsolutely worst. Sales bait switch all the way down the line. Don’t do it | Read Full Review5/25/2024 12:00:00 AM | Google
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★★★★★ Mr De hoyosI had the best experience coming here with the help of Ruben Rivera, very excellent service very nice. We talk and he understood what I was looking for ,I couldn't be more blessed to meet this man. | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ Courtney Hedricki went in not expecting to really get anything but after talking to luis i ended up with a much better car than what i had at a good price | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ jesseesquiveljrThe service advisers treat you well But the dealership the appearances and the unlimited is the very poor No coffee can’t find the creamer and sugar | Read Full Review5/20/2024 12:00:00 AM | DealerRater
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★★★★★ SHOOVERSATook my Ram truck for the 30,000 mile service. When all said and done the bill was $1000. That was a shock. Not a lot extra was added and the one thing extra I asked for was not done although I was promised that was part of the the regular service. | Read Full Review5/19/2024 12:00:00 AM | DealerRater
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★★★★★ Cecilia GonzalezExcellent staff, friendly and very helpful. Thanks to everyone that help us get our jeep. | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ Michael BarryBait and Switch with false advertising. Will not honor advertised price unless you use their financing. Started increasing price when I mentioned cash or financing with own credit union. Obvious advertised price is just to lure you in. BEWARE | Read Full Review5/17/2024 12:00:00 AM | Google
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★★★★★ Mbarry2714Bait and Switch with false advertising. Will not honor advertised price unless you use their financing. Started increasing price when I mentioned cash or financing with own credit union. Obvious advertised price is just to lure you in. BEWARE | Read Full Review5/17/2024 12:00:00 AM | DealerRater
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★★★★★ Sagrario OrtegaThis review is for service department. During our last visit we had a couple of issues during service and we addressed the situation to the director. Today we had a warning light on the dashboard and we went there for service. The service agent said they have been instructed by the director not to assist us. I feel frustrated how | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ Ernest PerezVery Knowledgeable and Helpful will definitely be back when ready to buy another vehicle | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Leviticus Squire40 days since Trade in,Still haven't Paid my old vehicle off.Now its effecting my credit. | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ SteffenAlways happy with the service department at Ingram Park Mazda. Bryan never disappoints, and today was one more excellent example. | Read Full Review5/13/2024 12:00:00 AM | Cars.com
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★★★★★ Sammi Cakes (DevourMyCupcake)This time around Jose my salesman was great, but the rest of my experience was terrible. I’ve never had any good experiences here so I really wasn’t expecting much. Jose started off strong but everyone else kinda ruined it for us. | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Bree JamesonThis dealership is not transparent about pricing and does not have set prices on vehicles. They admitted to changing the price of the vehicle based on the customer. I wasted two hours here when I gave specifications regarding my search parameters. Column and Cody tried to sell me on cars outside of my specs and ultimately did not hav | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Jose BazanThis was the worse experience I’ve ever had buying a vehicle. The salesman was good, but loan and management was bad. Totally understand the process of buying but you need extra help; they didn’t go the extra mile. You would think buying a vehicle; they will have a full tank of gas when leaving, nope. I would give a one star but t | Read Full Review5/4/2024 12:00:00 AM | Google
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★★★★★ Tania MartinezMuy buen trato y paciencia de parte del vendedor Leonard y las demás personas que nos ayudaron con nuestra compra. | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Richard FreelonMy experience with this dealership was nothing short of amazing. The customer service great and they had so much patience with my indecisiveness. These guys are great at what they do. | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ romero13Solomon from service has great customer service skills is very attentive, And make sure that your car is perfect for the road | Read Full Review5/1/2024 12:00:00 AM | DealerRater
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★★★★★ Kimberly HarrisFiancé bought a car recently and now he's getting the run around from finance department on getting his money from his trade in. 2 different finance department managers "don't know". Complete runaround. | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ pastorcacy8went in for an oil change and tire rotation. no appointmemt needed. they established a special express lane for this service. out in 40 minutes. Great for a dealership | Read Full Review4/30/2024 12:00:00 AM | DealerRater
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★★★★★ Rosie AndersonI can't thank Sean Abass enough for his exceptional assistance in helping me purchase my first car. From the moment I stepped into the dealership, Sean was there with a warm welcome and a wealth of knowledge. His guidance through the selection process was invaluable, and he answered every question with such patience and detail. The l | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ Berberi Transportation LLCIt has been long story with the service department about my truck. I took it for oil change, turbo actuator, brakes . So almost 12,000$ in total. I payed. After almost 2-3k miles on highway while i was driving the engine got locked, becouse of no ooil and the oil filter was loose. I took it to a diesel mechanic to verify the problem | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ Janette LaraEric was very personable, knowledgeable, patient and made our search for a new Jeep extremely easy. He even showed me how to use all the features in our new vehicle and made sure that we didn't have any questions before we left. And Mr.Ramirez did a great job getting all our financing needs met. Highly recommend good experience start | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ Evan racelenDo not do any business with these people they are very deceptive and will lie out there teeth to get a sale, yes there reviews look good, but unfortunately it seems, a lot of people have been taken advantage of here more then likely. They will try try to charge you a "5k Market Adjustment", and "3k for nitrogen in the tires" They wi | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ darrellking1215Y'all was very helpful and showed love a great place to bring ur vehicle | Read Full Review4/25/2024 12:00:00 AM | DealerRater
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★★★★★ Taylor YangGregory was great and very helpful! Wasn’t too pushy and made this experience less stressful overall. Definitely recommend! | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Fidencio OviedoLarry Gillman was very helpful an will be doing business with him again | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ Ashley and Bryan BarbosaThank you to our salesman Chris Martinez for helping us out and getting us into our Jeep Wrangler! Great Service! Thank you for all of your accommodations! | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ Jim Nichols1. Over 3 weeks and they haven't paid off my trade in loan. Now I am getting late notices and a credit hit. They told me 10 days or less. 2. Said they would give me a Military discount of $500 and didn't. 3. Took 4 hours to do the purchase. Had me sign something saying I got a full tank of gas and then gave me the truck wiht | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ Midiverdude1. Over 3 weeks and they haven't paid off my trade in loan. Now I am getting late notices and a credit hit. They told me 10 days or less. 2. Said they would give me a Military discount of $500 and didn't. 3. Took 4 hours to do the purchase. Had me sign something saying I got a full tank of gas and then gave me the truck wiht 8 gallon | Read Full Review4/22/2024 12:00:00 AM | DealerRater
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★★★★★ Carolina GonzalesLeo was an amazing sales rep!! Professional and very attentive! | Read Full Review4/20/2024 12:00:00 AM | Google
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★★★★★ Keanu StroesselCliff at IPAC Jeep is a GREAT sales rep. Does whatever he can to work with you on what you're looking for until you find your vehicle to take home! | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ Charles BartelsOn 4/17/24, I brought my Jeep Grand Cherokee in for a recall service. Solomon Harris in the service center was my contact. I have some mobility issues doe to medical problems. Solomon was very considerate and helped me with having my vehicle quickly serviced so I could return and take needed meds. He also gave me attention to an upgr | Read Full Review4/19/2024 12:00:00 AM | DealerRater
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★★★★★ Jim NicholsThree calls in last 7 days and they still can't tell me if they are getting my License Plates issue corrected. They were supposed to xfer my DV plates but then called to tell my my plates are ready for pickup. Told them they were supposed to be xfer'ed, not new plates. Now, 3 calles later...they have yet to call me back as they sa | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Stacey HumphreysMy third time buying a car from IPAC and I must say the experience gets better every time and my salesman Joe was awesome! | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Charmin MckinleyI enjoyed the customer service Clifford made sure i got what i wanted and what was in my fincial budget | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Kenneth LangstonCody was OK, but the 1st manager I dealt with during my 1st and 2nd visit was horrible, but the General Manager contacted my wife and informed her that he wanted to fix the problem so he got me the car that I was looking for and I'm extremely satisfied with my Chrysler 300s and I plan to continue to use IPAC as my go to if I decide | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Redbasketball3This dealership just stole $300 from my elderly grandmother and grand uncle. This is the shadiest dealership with the slimiest sales department my family has ever experienced. Does anyone have their corporate number? | Read Full Review4/15/2024 12:00:00 AM | Cars.com
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★★★★★ Richard DI couldn’t be more happy with the level of detail, kindness, patience and professionalism from Ruben Rivera. Negotiating for a vehicle is never easy or fun but Ruben was as genuine as they come. I highly recommend finding this sales person when you purchase your next vehicle. | Read Full Review4/14/2024 12:00:00 AM | Google
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★★★★★ marco velazquezJust wanted to let you know that I had the absolute pleasure of working with Eduardo during my recent service needs on my daughter's vehicle. It has truly been years since I received this level of exceptional service. He truly showed what it means to go above and beyond for the customer. I will gladly return to service my vehicles h | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Cherri JohnsonBryan welcome with a smile, customer service with multiple requests while dealing with computer issues. Bryan was on point from start to finish. | Read Full Review4/12/2024 12:00:00 AM | Cars.com
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★★★★★ Xandria HernandezIvan is the best of the best! He truly exceeded all expectations during my first car buying experience. He made the entire process incredibly smooth and easy. I cannot emphasize enough how grateful I am for him and the entire team at IPAC. Thank you, Ivan, for making this possible! | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ Salvador TorresRamon went beyond the call of duty to get me into the car I wanted I highly recommend him and Ipac dealership. | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Matthew HallTRUE FRAUDULENT dealership and thieves, they’re not to be trusted. I was called in by Jose “Bob” Lombrana (sales manager) 03/21 to get assist with filling out my customer satisfaction survey on my behalf. He advised me to give all 10’s. To fast forward this a bit, once I arrived, he instructed Justin Chin (customer relationship mgr) | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Chanise SizerMy Aunt and I came in to buy a vehicle, originally we signed all the documents for a 2019 VW Tiguan with an extended bumper to bumper warranty for $475. We werent able to drive it home the same day due to it needing an inspection. We came back a few days later and found out that we wouldnt be able to buy that car because it had some | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Matthew HallTRUE FRAUDULENT dealership and thieves, they’re not to be trusted. My first review was taken down by them. To add to my original response and negative situation. I was called in by Jose “Bob” Lombrana (sales manager) 03/21 to get assist with filling out my customer satisfaction survey on my behalf. He advised me to give all 10’s. To | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Valerie TqueenSo glad I came in and I was able to work Ruben Rivera who was very helpful and listened to exactly what I needed and wanted in a vehicle. He was very patient with me and I will tell you I was a little picky ??. But he stayed positive and even stayed late to help us and it wasn't for nothing I walked out a very happy customer and can c | Read Full Review4/6/2024 12:00:00 AM | Google
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★★★★★ Beegirl LunaCody made the car shopping experience a great one. Hassle free , no nonsense, was able to answer all my questions and put me at ease ! If you are looking for a vehicle, reach out to Cody Sporer | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ christy garciaSalesman Jose and management team worked with us with what we wanted. I recommend coming here to IPAC to purchase your next vehicle. | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Rodriguez FamilyThe Best car salesman ever ‘ Greatly Appreciated’ from my family to yours ! Thank you much Cody Sporer. Sincere, Kristian Chavez n Rodney Rodriguez | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Valerie PérezThe best costumer service !!! Thank you Ruben ! Amazing job ???????? | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Jessica ColeTyler was amazing knew exactly what he was talking about. Knew exactly what I wanted. Him, Johnny, and Daniel made the experience fast and friendly. They were able to get me what I needed and stayed in contact the entire experience. Even in the days that followed. I know where I’m going for my next vehicle. | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Diana PerezThe moment we.walked in we were treated so nice and professional cody was very professional. Everyone there went put of their way to make sure we went home with a car. Thank.you | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Roel CalderonIvan Pena made this process easy. Very knowledgeable on trucks and didn’t disappoint with answers. | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ matt savanaWe had a fantastic experience at IPAC. Over the past two days their staff has been TOP knotch and have been so phenomenal to work with. My wife and I are beyond pleased on the purchase of our new family vehicle. Thank you IPAC!! | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ Hector A. PeñaHands down, the best experience I’ve had during a vehicle purchase. From sales, to managers, to the finance department. And it isn’t an easy tu Ing to say about buying a vehicle ever. This was the most personable and self satisfying transaction of this kind. Thank you IPAC team! | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ D PThe gentlemen at the dealership were patient and responsive while we worked out a deal remotely. They went the extra mile to get me in the car. | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ KTara ArchangelJomo is the guy to go and see! He was very helpful and I really appreciated him. | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Daisy ChavezHad the pleasure of working with Harley when my husband wanted to trade in his VW! He was awesome in answering all our questions and he along with the rest of the IPAC team made sure we left happy customers! | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ KTara ArchangelTyler was very unprofessional! He stopped answering calls and responding to text messages. My car wasn’t cleaned nor did it have gas. I had to remind them about the gas. Tyler was suppose to have my car delivered and I had to get a Lyft to go get it on my own 30 miles away from where I live. But Jomo get a 5 star rating. Not once did | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Ray GonzalesI would give this dealership a -10 stars if I could. Advertised Jeep Gladiator for 15% off MSRP priced at 45k. Needless to say was a good looking deal, until I arrived and saw a “Market Adjustment” of $3000 along with a dealer addendum that showed $2995 for wheel locks and nitrogen. No mention of the +-12k of add ons! Every IPAC vehi | Read Full Review3/24/2024 12:00:00 AM | Google
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★★★★★ Natalie RiojasJust purchased the car we wanted for our family, thanks so much to Ruben Rivera for all the options. If you’re looking for a vehicle I recommend him as your sales person 10/10 Super helpful, patient & professional. Thanks again Ruben! | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ JanetRey did an excellent job greeting me and making sure I got all the right info for my oil change. | Read Full Review3/23/2024 12:00:00 AM | Cars.com
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★★★★★ Bryan LangehennigUnder no circumstances should you consider buying from this place. They post cars on Facebook Market place for thousands less then they have them listed for on their website, I noticed the difference and texted my salesman and he confirmed the lower price. When I drove an hour to the dealership the sales manager wouldn’t honor the pr | Read Full Review3/23/2024 12:00:00 AM | DealerRater
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★★★★★ Matthew HallTRUE crooks, they’re not to be trusted. My first review was taken down by them. To add to my original response and negative situation. I was called in by Jose “Bob” Lombrana (sales manager) 03/21 to get assist with filling out my customer satisfaction survey on my behalf. He advised me to give all 10’s. To fast forward this a bit, on | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Jim OsielThe worst possible car buying experience anyone could ever ask for. Beware of this rotten dealer or you will regret it like me. | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Lydia GonzalesI just wanted to say a huge thank you to Ruben Rivera & Eric Dagostino for help in getting our new car. I really appreciate the excellent customer service and the smooth process from start to finish. After being told by multiple dealerships that it wasn’t possible to get a newer car, you guys found us a 2022, with the best features f | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ fashermanAwesome experience purchase a custom order jeep. I highly recommend IPAC and Ivan. They took good care of me | Read Full Review3/21/2024 12:00:00 AM | DealerRater
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★★★★★ Cindy FloresRey was great and helpful. I Will definitely go back to get my car serviced.. | Read Full Review3/21/2024 12:00:00 AM | Cars.com
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★★★★★ Caitlin WellsRuben Rivera was awesome when I purchased my car! He is very helpful and knowledgeable. Everything went very smoothly | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ Fred ShermanIvan was awesome. Communicated well. Helped me order my Jeep and kept me update on progress. Picking it up was a snap. I’ve owned Dodge and RAM all my life. Glad I stayed in the MOPAR family | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ Lucas LopezVery quick and easy transaction Trevon was Easy to work with and helped me reach my end goal | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ jasmine mosquedaJoe - employee of the month I believe. Helped us out tremendously, and work with what we needed. Very professional ?? | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ Savannah WintersI truly recommend this place to others! I’ve never had such a great experience buying a vehicle! Jose was such amazing help! Thank y’all again for all the help getting me into my new vehicle!!! | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ john gonzalezAs advertised $36000.00 2024 ram 1500 quadcab pickup with $511.00 monthly payment. Too good to be true! I had a trade-in of 13000.00. My trade-in just evaporated! At the end of the deal an $1138.00 a month came about! There was a $14000.00 discount down to $36000.00. All of a sudden I didn't qualify for all there discounts. I have 70 | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ Nathan LopezJust purchased the car I wanted !! Yes the car I picked is now mine thanks so much to this guy right here Ruben rivera !! If you looking for a vehicle I recommend him as your sales person 10/10 Fast,respectful,professional, | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ Armando MorenoLarry was awesome! He made all the process so easy and always with a smile! Came out of the dealer with a new car! | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ Mark AlarconVery fast and helpful. I’m very appreciative of how helpful and involved everyone was. Thank you to Ruben Rivera | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ Rachel CopenhaverWe had a great experience. Cody, Josh, Harley, Daniel, Joe and Juan were very attentive and were more than happy to assist. We appreciate everyone’s help and patience! | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ allen whitleySo I did end up buying a jeep wrangler 4xe here a few months ago. I will say the customer service is good but if you not careful they will take advantage of you with extra tacked on fees such as a $2500 “market adjustment” and $3000 for” cermaic paint coating, and nitrogen in the tires” come to find out if I had did my own re | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Vanessa OroscoThank you to Ruben Rivera for helping us out in a tough situation. My husband’s truck was totaled after he got hit by a drunk driver. Unexpected today the least. No down payment and our credit I guess you can say is fair/good. Ruben stayed after hours to help us get a good deal done without putting my family out of our budget. Lifeti | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ rebecca.iveyThey are Awesome. They do a wonderful job while keeping me informed with whats going on as they work. Very helpful and attentive to customer needs and wants with reasonable prices. | Read Full Review3/9/2024 12:00:00 AM | DealerRater
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★★★★★ Juan EscamillaWas a long process but overall, a good experience with the end result! | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ irusya QExcellent job, very positive experience, knowledgeable service advisor - thank you, David Chapa!, and huge thank to technician and painter team who worked on my MB. | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Roland SalinasThis 5 star is more towards an employee that works in the service department. This guy is amazing,very knowledgeable, caring, and excellent customer service. Solomon Harris is his name. If you ever need any service done to your vehicle at this location which I highly recommend he is the go to man. A lot of experience and he will brea | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Lauren CastilloAdrian was very thorough and very patient with us. Helped us find a vehicle that worked for us | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Destini AlonzoTre had Great service super friendly couldn’t have asked for someone better he did wonderful | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Carlos CastilloAaron Alejandro and his team at the body shop efficiently handled my 2021 Silverado after it was involved in a wreck. He navigated the insurance process, ensuring a swift turnaround, and got me back on the road promptly. I highly recommend this shop to family and friends! | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Bennie GarciaEnjoyed the time to feel the difference in the pick up trucks as far as ones with lift kits and your standard Cody was very informant. We were pleased at that, especially taking time that we can try different vehicles. We appreciate his time | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Juan cardenasGreat customer service from Ruben he helped me pick out my very first car! With a great deal as well! overall a good experience! | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Stephen WeserGood service . They listen and work with you. | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Veronica WoodsHarley and Scott were amazing they helped out a lot! I love my new Camry! Thank you!!!! | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ Carlos MezaWe had a great customer experience, as well as they made sure to listen to our needs. They could be better with communication with their customers. | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ Johanna DelgadoSo very disappointed in their manner of business! We went there in need of assistance in getting rid of our old vehicle. We saw through a Facebook post about them taking any trades running or not. Our vehicle was on the brink of engine failure. As a struggling family, we were in desperate need of finding a dealership that would take | Read Full Review3/1/2024 12:00:00 AM | Google
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★★★★★ Roy Guzman***update 02-23-24*** After three weeks of having this car the car battery died on us and had me stranded! We ended up taking the car to the service department and was told the battery was not covered and the sales team was not willing to help replace the battery. We spoke to the manager Johnny on the dodge side (IPAC) whom was usel | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Sylver7280@yahoo.com De La RosaTook my truck for the wiper fluid that stopped working when we had the 18 degree freeze. My vehicle was out in no time. Great customer service. Thank you Eduardo. | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Sandra TorresI went there for car maintenance they did a brake fluid flush | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Greg De La PazGreat service, repairs came out on time and look original if not better. My service representative Martin was super nice and made everything seamless. The ladies at the front counter also super friendly and helpful. | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ James RuizOur guide to purchasing a new vehicle was Joe Leal, and he made our experience an incredibly valuable one. He was extremely attentive and friendly. | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ DaveSandra, takes good care of our needs and is never pushy. She takes time to explains all the concerns that have to do with our vehicles. Great job thank you. | Read Full Review2/21/2024 12:00:00 AM | Cars.com
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★★★★★ rolonsotofam091715Alyssa was awesome!!!! She took great care of us. The dealer was awesome too. We will be back | Read Full Review2/19/2024 12:00:00 AM | Cars.com
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★★★★★ becky.cantu77Honestly he was very nice and cared about us and help us what we were looking for and made it happen. | Read Full Review2/19/2024 12:00:00 AM | DealerRater
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★★★★★ Jared KnowltonBy far the shadiest dealership in SA. I’d stay far far away from this place. | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Jose GomezWorst service ever. If I could give half a star I would. Took it for repairs and the service advisor never called me back. In the span of 4 weeks, I probably called about 14 times, left messages both with other service advisor and his recorder and not once did I get a call back. The only time I spoke with advisor was the one time he | Read Full Review2/15/2024 12:00:00 AM | Google
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★★★★★ Bobby NavarroHarley was awesome, very personable and didn’t feel like we were dealing with a “car salesman”. Love my new Ram! Thanks Harley! | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ Robert PieczkiewiczI was shopping for a used vehicle for my mother that we will used very little. I was looking for the $8K - $10K and I was going to buy outright. Understanding that a vehicle with this price point would be an older vehicle with high mileage. The salesman (Joe) was able to show me some vehicles that matched my requirements and I landed | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ christopher cashThey tell you, you qualify then turn around and tell you no it was for a car you never asked for it was a waste of time and they never return calls | Read Full Review2/10/2024 12:00:00 AM | Google
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★★★★★ Michael MorrisSean was fantastic in helping me decide on my vehicle. His insight with the Ram truck was instrumental in my choosing the best/right truck for me. 5 STARS. | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Megan Boyd-RobertsonI just wanted to take a moment and thank Valid and team. They absolutely went above and beyond to help us out! Thanks again!! | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ CHUCK OTTEGreat sales staff and Management!!! Definitely a great place to purchase a vehicle! | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Alex MartinezBig major shot out to Ivan, 10/10 service! Came in looking for a vehicle told him my concerns and listen to what type of vehicle I was looking for! Especially assisting me with the 1st time buyers program that they offer would recommend coming here definitely worked with me and did what they could to get me into a vehicle ?? | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ AngelI’ve been going to this dealership since I brought my car and every time I have had exceptional experience I wouldn’t go anywhere else I was explained through-ally about my car The tech was very sweet answered all my questions, keep up the great work | Read Full Review2/8/2024 12:00:00 AM | DealerRater
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★★★★★ HECTOR Z7?Very bad experience with post-purchase customer service; nobody responds, nobody helps, that is extremely rude. This is indeed the worst car-buying experience for me.” | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ Bob HeidingerAsk for Ivan. Great experience. | Read Full Review2/4/2024 12:00:00 AM | Google
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★★★★★ Shantell HollermanCody was patient with me and very pleasant to work with. | Read Full Review2/4/2024 12:00:00 AM | Google
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★★★★★ Nate on linearExcellent service and cooperation from these guys glad I came here | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ isaac gilmerClifford had great radiant energy throughout the whole process of buying my car. Never lied and tried to just sell me just anything. He let me know all the pros and the cons. If you want a fun car shopping experience ASK FOR CLIFFORD!!! | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Mitch JayWhoever I just spoke to (2/1/24 @ 2:55pm) in parts is incredibly rude and disrespectful. Answered the phone with the lowest, most unfriendly “hey” I’ve ever gotten, trying to get part numbers and dude spits them out so fast I gotta have him repeat it, and then just hangs the phone up after saying thanks for the help. If that’s how th | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ unika malvernI called the service department to get pricing on a repair and the person who answered was very rude, short and was very annoyed with having to answer my questions. This is the location I purchased the vehicle and I can’t get good customer service. | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ BOB GONZALEZGreat service with a smile especially Tod my sales man and the finance officer | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ ruben cortezDidn’t waste my time in trying to sell me something I didn’t want, had a great experience talking with the sales people and made every aspect of the car buying experience simple and easy | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Roy GuzmanAbsolutely the best dealership I have dealt with!!! From the start I was greeted by Cody which was super informative and made me feel like I was making the right decision in car buying! From the start I knew I was going to have a great experience!! Cody helped me and answered all my question! Got me into the car I chose and made some | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Ho mie"FALSE ADVERTISEMENT" Their deceptive management practice is criminal. And if you are an attorney please reach out to me so we can sue them. Ingram park jeep is a big rip-off. Ella promised me one thing over the phone, and when I got there none of the managers honored what she promised me. They all went out of their way to deny m | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Yvonnemarie GarciaDeleted my initial 5 star post. My partner and I bought 2 vehicles on the same day. A month before our daughter also bought a new vehicle there. We were promised to have minor repairs taken care of. We have been back and forth 5 times and were disappointed each time. Bob, Juan and Jamal are the worst with communication. Juan having t | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Gary RussellBought a 22 Challenger here in November of last year (paid cash). I will say the Sales Manager worked with me on the price of the car. However, since purchasing the vehicle, the post-sale has been a total disappointment on many levels. I won't go into detail on here, but I will say that I was disappointed enough that I traded the veh | Read Full Review1/28/2024 12:00:00 AM | Google
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★★★★★ Waleed SimbaWell i have now bought 2 vehicless from Marco at Ingram. I loved my Ram that i bought in 2020. It has been flawless. I recently brought my big dog to live with me in San Antonio. He loves to ride. So as i like to travel the highways with my dog, i needed to get a vehicle that was comfortable for my dog as well as myself. With the hel | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ Priscilla LopezIt was good salesman real nice it was a long day but at the end my daughter was happy | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Vanessa HernandezI had such a great experience with my salesman Joe Leal! He never made me feel pressured. He listened to what I wanted and was extremely patient! | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ Susan GollWent to IPAC today to sell our Jeep. Joseph and Bob went out of their way to get us the best deal. Very happy with how the sale went. | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Zulma MarianaWe wait more than 40 minutes and no one ever talk to us.. Waste of time! ???? | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ Christopher HaleSecond vehicle purchased at this location. Ramon was understanding and helpful, taking the time to show me vehicles that met my purchase criteria. After the purchase I had a few questions and Ramon has taken the time to reach out and assist me directly or get me in touch with those that could assist me. | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Conerly & Associates, SP TrainingHad a great experience. Sales team, Tyler and other members were all professional showed great effort in ensuring me that they were their to help get me in a car on that day! | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Latosha McGowan (Tee Tx)Had me in for 5 hours hyped up like I was going to get a car and after 5 hours they come wit some b.s then I asked not to run my credit but they ran it like 6 times just don’t do it | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Danielle RosasIf I could give zero I would! Bought a 2023 jeep with 13,000 miles on it. Keep in mind I was adamant about not having any issues with the vehicle test drove it even the sales person ensured it was good to go. With these winter storm that has hit I went to turn on my vehicle and the whole engine seized up. After getting my new vehicle | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Giáp MislintoniaCar taken here for insurance claim. Took over a month to repair minor damage. No updates at all. Was told a few times it was ready but was then called back to say, “something came up. It’s not ready afterall.” Weeks at a time this happened. After we finally got into the car a worker told us, “something’s wrong with your car.” We aske | Read Full Review1/17/2024 12:00:00 AM | Google
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★★★★★ Lauren PottsMarco was wonderful, very helpful and very patient with our decision making process! | Read Full Review1/16/2024 12:00:00 AM | Google
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★★★★★ Lauren PottsMarco was wonderful, very helpful and very patient with our decision making process! Recommend this dealership to anyone looking for a new vehicle | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Pharaon PharamoanaThe customer service was amazing. They went beyond my expectations. I definitely recommend this dealer for anyone looking for a car in Bexar County. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ April HigginsTyler was amazing got me into the perfect car I needed. Lewis in financing is just a genius. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Mary Jane TorresVery friendly and helpful environment | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Yvonnemarie GarciaJamal Matherson helped make my dream come true! I am now a Jeep Girl! He was kind, professional, patient and very knowledgeable. | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Leonardo De La TorreWonderful experience super helpful and friendly Johnny ofoegbu explained every step and answered all our questions, lots of patience! | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ MineOver EverythingDefinitely the worst customer service I have ever experienced. Sat here for an hour and a half was approved for a vehicle then all of sudden a person walks in and buys it from under me | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ FernandoI want to thank everyone that helped me into my new vehicle from Ingram Park Chrysler Jeep Dodge Ram. They are awesome. You won't regret your experience with Ingram Park. Go on in and give them a try. Thanks Guys. | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ Justin LeeIngram Park Chrysler was an easy process. I came with some stipulations due to personal reasons and they were able to work with me. I found the vehicle that I loved and they were able to get me a great deal and also paid for my first payment. The vehicle had some paint issues and they promised to fix it for me prior to driving it off | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Chris MartinezLuis was very professional and is great at what he does. Explained and broke everything down every step of the way. He stayed after they closed at 9 just to help me and wasn’t rushing me. He cares more about helping people and wasn’t pushy what so ever. Great experience overall. Will definitely recommend family and friends to Luis. | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Eddie P23The manager there Bob is a lier do not trust him. I showed up at IPAC Jeep wanting to buy a new vehicle. I knew what I wanted to spend total, per month, and on a 60 month loan. Rey the salesman was very professional and did a great job showed me a Renegade and a Compass. When it came time to close the deal, the manager named Bob, a t | Read Full Review1/3/2024 12:00:00 AM | Google
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★★★★★ Debra AsmusLarry Gillman was very knowledgeable, helpful and respectful. He assisted me in trading in my old vehicle, look for a new one and helped get me into a new vehicle. Appreciate you Larry! | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ HELEN MONTOYAWe were able to see and compare different cars to make a final decision. Larry Gillian & staff were helpful. Thanks | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Pedro FloresCan't say anything, but I'm very happy. Andrew, and the rest of the crew, really took care of me. Love my new vehicle. Thank you! | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Mohammed Sktawi"Was impressed by the professionalism and credibility of all employees, in dealing with customers, especially Logan, | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ ruben ortegaPurchased a used Jeep Wrangler at this location about 6 months ago during first test drive vehicle would not stay on the road and two hands would be needed to not have or cause an accident. Made dealership aware they had ther mechanics check vehicle and they stated all is fine. We then took the vehicle to a mechanic shop for a second | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Tony MartinezThis is a very shady place.Never will I come to this place to try and buy a vehicle. After negotiating a price and a $3500 down payment on a 2023 challenger rt from sales manager named Johnny. I was given a total amount I was going to give to my bank to finance that Johnny e and I had agreed on with a $3500 deposit. He ended up comin | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Sara KhanManager does not listen. Was preapproved through my bank and let him know. He proceeded to try and get me to sign in house financing at almost double the rate. He didn’t communicate and I only caught it while reading the paper then proceeded to get an attitude. The service department does not let you know they only hold your part for | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Marie GarciaFriendly, kind and super patient they took the time to show and answer any and all questions. I will return and will refer IPAC to family and friends. | Read Full Review12/23/2023 12:00:00 AM | DealerRater
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★★★★★ Kristie FariasLarry was so helpful and enthusiastic. He never crowded or pushed us into something we didn't want. | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Robert James Bowers Jr.Valid was amazing to work with and the process was very smooth helped me make my dream a reality | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Tim JohnsonHappy with my car but… Called me to schedule a service appointment and when I showed up they said it would be a 4 hour wait. What’s the point of making the appointment? Treat people like their time is valuable. | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Joaquin NavarreteWorse place to take your car for service. Worse customer service. They took over 3 months to fix the issue. Will not recommend this place for repairs. For being a dodge dealer and not being able to get the parts sooner that any other parts distributor. Chrysler should be ashamed of not being able to provide the parts needed. | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Michael AguilarThe Ad doesn't match the dealership experience. Hidden fees and lack of transparency throughout the negotiation process. Came in for thier advertised stock number and everything was changed to a higher price and they reference upgrades. Definitely lives up to the negative car buying stigma. | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Tomas SolisQuick and easy to purchase a vehicle | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ Mario GarciaJoseph, Bob and Jamal, we're great and did a good job | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ Sandra JimenezLuis Mora great service in all aspects!! | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ Ellen CastroValid was so patient and not pushy at all. He made our car buying experience so pleasant and hassle-free. Not your typical car salesman. Thank you Valid for helping me get my dream car. | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ Omar AlvaradoLuis mora, got us straight, legit, and very helpful. | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ Joey De Los SantosThe customer service experience with the team was great. | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ Mauricio AcevedoAmazing dealer. If you ever have to buy a car and want any of these brands, ask for Marco, I have bought several personal cars before but he was truly one of the most down to earth agents I have ever encountered. | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ Armando VeraI was lied to just to get me in. Wasted my Saturday morning. I will never go Back !! | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ Janie ZavalaLiars is what these so called Dealership! Wasted 3 hours with the lie that your approved then sales rep searching for inventory. Then keep you waiting to tell you that you need a cosigner and money down. When I expressed to them I didnt before I filled out the application. Its the principal of MY TIME wasted not that I didnt get a | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ Natalie GalindoBought my first Vechile with them 2016, then bought my second Vechile in 2021 and had been horrible this second time around. They have had my Vechile since nov 29th with one update and it has been extremely difficult to get reimbursement on the rental I had to get since they do not provide loaner cars. I have left vm, text messages, | Read Full Review12/17/2023 12:00:00 AM | Google
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★★★★★ Deidre WoodsLuis Mora was very enthusiastic about the vehicles he was showcasing to me which I love , a very passionate individual who definitely wants to get to the bottom of what his customer is looking for . I will definitely refer this kind gentleman to others who are looking into purchasing a vehicle from dodge. Thank you for your service L | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ Veronica BJoe B. Was very nice, knowledgeable when it came to the cars and features. I didn't feel pressured into any car that I’ve felt with other salesman. Broke down the whole process for me. I told him my budge it and wish list and he worked hard to meet all of those things. | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ Dedrik YtuarteTodd was really helpful and a very nice guy, I’d recommend him to anybody. He’s very knowledgeable and can tell you just bout anything you need to know. | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ Joaquin NavarreteWorse place to take your car for service. Worse customer service. | Read Full Review12/13/2023 12:00:00 AM | Google
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★★★★★ Aaron GaitanLuis was amazing!! He knew exactly what I wanted and needed. Very knowledgeable with cars, someone I highly recommend!! I love my new ford bronco sport!! Thank you again Luis!! | Read Full Review12/9/2023 12:00:00 AM | Google
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★★★★★ Lisa BBought a vehicle for my daughter in March of this year. I should have walked away the minute I was talking to the sales person but I didn’t. First of all I found the vehicle on line and liked the price When I came in and sat down with the sales guy he said the vehicle was priced higher. We showed him the online price and he took | Read Full Review12/9/2023 12:00:00 AM | Google
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★★★★★ Mateo Morenocame into just to looking and Luis assisted me he is very helpful Thanks again sir! | Read Full Review12/8/2023 12:00:00 AM | Google
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★★★★★ marko mendozaWorked with Luis Mora i I was just looking and he really brought me up to speed on the new vehicles thanks again sir!! | Read Full Review12/7/2023 12:00:00 AM | Google
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★★★★★ friskies89 fI'm giving this place 5 stars for only one reason: Mr. Solomon Harris. The last couple or weeks I called the servicing department to ask for help with my car and servicing. 2xs I called and left my information but no one had the courtesy to call me back. Today 12/7/23 I called to make an appointment to change my oil and the woman tha | Read Full Review12/7/2023 12:00:00 AM | Google
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★★★★★ BlkMoonChile1969Tyler Blizzard, Colin, Rhett and the Sales Manager (I can’t recall his name) were amazing! It was a long day and it took time to find the right vehicle for me, but they never gave up and did not let me walk away until they found the one. I drove home in a beautiful Jeep Cherokee when I had never been interested in one and now I lov | Read Full Review12/7/2023 12:00:00 AM | Google
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★★★★★ m1250gI had an excellent experience at the car dealer and with car sales person Armando Vela. I would also recommend this car dealer and sales person to my family and friends. | Read Full Review12/7/2023 12:00:00 AM | DealerRater
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★★★★★ Lorenzo GissendannerMy sales associate was Joe Bresenio. He did a wonderful job in getting things squared away. and he never lied to me. So me and my wife give 10 stars | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ Ona GonyonI was involved in a car accident in May, got my car back July 17, 2023. They were always courteous and professional and did a great job on making it look like it had never been in an accident. However, there was a few minor things that weren't fixed or put back and I had to go back so they cpuld "try" to fix it. Wasn't properly fi | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ Brian QuintanillaOne of the worst dealerships in San Antonio . Wouldn’t recommend it to anyone with vehicle services. Took in my dream car “100k” to get serviced and looked at .Never got updated on the vehicle .Left out in the rain , parts of the vehicle got rusty and ugly . Inside all dirty and scratches on the body . Never going back. | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ Laura BustamanteJose was very welcoming knowledgeable as well and honest which is huge in buying a vehicle never pressured us to do anything we wanted as well as listened and made our expectations a reality. Thank you. | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ chris morenoThe salesman was a great guy I have no issues with him my issue is with the manager who made a bunch of promises of paying off a vehicle and making a trade on a second Vehicle, by the next day that was not the case anymore basically just wasted my time for something that they could not even do To begin with feels like the old bait a | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ kodokan2Overall, I am impressed with the service provided by IPAC automotive service department representative, Charles. His expertise, competence, and dedication to client satisfaction were outstanding. | Read Full Review11/27/2023 12:00:00 AM | DealerRater
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★★★★★ luis.romero80Awesome dealership, they took care my truck issues. Very happy with the results, definitely will come back in the future if I ever need too. | Read Full Review11/26/2023 12:00:00 AM | DealerRater
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★★★★★ Rachel lueraLuis and team worked with me and helped find the right vehicle. Thank you! | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ Estella BorregoGreat experience , very knowledgeable on different cars and very patient. He goes over and beyond to try to give the best experience and price .. very friendly very polite love his humor. Glad our new family vehicle was done with him . Thank you Larry Gilman | Read Full Review11/24/2023 12:00:00 AM | Google
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★★★★★ Maddy BorregoGreat experience, Larry Gillman helped and was very sweet and helpful! | Read Full Review11/24/2023 12:00:00 AM | Google
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★★★★★ robertjimenez70Can’t blame service guy. He does what he does. They could do better about information getting out to use the customers. Not very happy. | Read Full Review11/24/2023 12:00:00 AM | DealerRater
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★★★★★ Sonya KelleyAwesome service! Great personality, knowledgeable, an overall great salesman. | Read Full Review11/22/2023 12:00:00 AM | Google
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★★★★★ Anthony ReyesGreat service, patience through the whole process. Definitely recommend for first time buyers!! | Read Full Review11/22/2023 12:00:00 AM | Google
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★★★★★ Clarissa LoeraJoe Briseño was very funny he was very helpful he was courteous and understanding and also GREAT CUSTOMER SERVICE.!! | Read Full Review11/21/2023 12:00:00 AM | Google
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★★★★★ ChrisTalked to a sales person, Luis Mora, about a 2017 Porsche. He said the price was $35k multiple times, even when the website said $52k. Drove 2 hours out there to check it out, was passed to another sales person and after 2 hours waiting around the manager comes and lets me know it’s now 63k + 3k in dealer add-ons. Wasted a total of 6 | Read Full Review11/21/2023 12:00:00 AM | Google
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★★★★★ Jan EdgarI couldn't have asked for better customer service! Gabriel is a kind and caring young man. | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Sparky AndersonMarko is the best salesman I've ever dealt with!! | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Darrin TsoGreat service, dropped my vehicle off for an oil change and tire rotation. I was not expecting the turn around for the service to be so quick. Staff was very professional, a friendly greeting when I arrived to drop off and pick up my vehicle. | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Dave LindseyGreat experience. Solomon is my service advisor. He followed through and delivered as promised. ?? | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ Carlos FonsecaJoe Anthony took care of me, my vehicle in a prompt and professional manner. Joe directed me to the coffee room and the customer waiting area. As I was was the first customer in the service drive, I was out and on the road after first cup of coffee. Thank you ipac and Joe Anthony. Early birds always gets the worm . | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ Jeremy SanchezSolomon Harris was my service advisor! Every time I go in for servicing, I ask for him because he’s prompt, professional and always keeps me updated. People are often skeptical about dealerships because of over charging, but he is honest and breaks down every item being charged. I only take my vehicle to IPAC and always ask for him | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ Kendall TruhitteMr. Charles, Is a wonderful technician, with very good advice. He explain the warranty process and was very sympathetic to my worries, being on a fixed income. When repairs were completed he went all aspect of the repair and when asked about oil change intervals. He made a strong case about not relying on the oil life rom the instrum | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ John BrumgartExceptional Excellent Experience | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ Joe HolderHad a wonderful experience. They tried everything possible to get me financed and have succeeded. | Read Full Review11/15/2023 12:00:00 AM | Google
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★★★★★ Rosie CJimmy Ruiz was amazing. He took his time and went through my list of wants. And was able to find me my perfect car. I highly recommend him. I will definitely send my friends his way. | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ Sofia RiveraDaniel checked my van breaks, and provided an oil change. He provided excellent professional customer service. | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ ANGEL PEREAFue una experiencia buena. Un trato muy amamable y Muy atento. Exelente | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Anthony douglasThe express lane maintenance was quick . I got my tires replaced and oils changed all within the hour | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ aracely rodriguezFast and excelent service thank you | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ MMCF Semper FiThey were faster than expected. I was originally told 2 weeks due to a service requirement on my diesel. | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Nadine BryantHe was simply the best out of 100 people he was just awesome I never thought I could find anyone to help me find a car like Adrian did I never had the experience of a new car till he it’s always something someone else had I just love it simple the best thank you Adrian | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ Nikita MoodieI hate going to car dealerships and I really don't like car salesmen. I'm skeptic about everything especially this but I went in there expecting not to get my truck and I came out with the truck because the person that I had was not your typical salesperson he was genuine down to earth very relaxed he made me feel relaxed feel comfor | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ Jay LopezI’ve been working with Joanthony for years now. He’s very knowledgeable and a true professional thus making it easy to work with him. He always scans my Durango to address any additional potential issues beyond the factory schedule maintenance. Joanthony and his peers have gone above and beyond for me during several visits and were a | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ Edwin HansonIvan Was awesome and professional excellent customer service | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ DemaglioAs always very fast and great service. | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ Mike Paul MainezJamal Mathrin was the amazing one of the best sales man I've run into ever was very patient and work with what we had he and the team at IPac dodge help me drive off in a car that I needed. | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ Katrina FlemingJohn helped me get into a great Toyota! He worked with me and was very patient and knowledgeable! He was time efficient and incredibly helpful! When recommending anyone in the future, I will definitely be giving them his number!!! | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ Leticia VeraEverybody was nice and the oil change was done when they told me. | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ Blessed GigiI always receive excellent service which is why I continue to be a loyal customer. | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ J J MendozaThe Service was Very Good and the service I received from Charles was EXCEPTIONAL like Always. Charles kept me informed and updated on my Vehicle. He goes out of his way to make sure your vehicle and you are taken care. This is the reason I continue to come to Ingram Park Chrysler. | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ Rosaura MartinezSolomon was very professional, appraised me of everything that was going to be done and even reduced the amount of money I had to pay. Service was done in less time than I had expected. | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ Alexandre WootenThe work was professional and the staff was great! | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ Aryss VaraLet me start this experience with walking through the front door. I’ve been to at least 7 dealers in the surrounding San Antonio area. I lost faith in customer service and dealerships. I was amazed with all the great customer service, respect, patience, and professionalism of my salesman Larry and the sales team at IPAC. Sincerely M | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ Eric ClarkQuick, reasonable price, overall great service | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ Ricardo Salazarafter paying over $500 in repairs my vehicle broke down and left me stranded on the way home! | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ ufg SanchezMarco is a good salesman really helped me out. And is always looking out for the customers needs really appreciate his help | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ Jean FuentesService here at this location is terrible off of Ingram and 410. My advisor was Solomon. Terrible customer service never responds back or just to check in with the customer on how their vehicle is doing definitely will not be going here again no one answers the phones just keeps ringing and ringing and ringing so I eventually gave up | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ Tommy AvalosGreat service ! Great customer service ! Joanthony deserves a raise!!!! | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ Kelley FloresHad a Great experience in this car dealership. Staff is very polite and attentive. Jimmy help us out with our new car purchase. Great Customer Service ???? | Read Full Review11/5/2023 12:00:00 AM | Google
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★★★★★ david zimkowskiAlways the best service and care from ipac and Paul Carter in particular. We have 4 stellantis vehicles and literally drive by another dealership just to take them to ipac, because of the customer service received from Paul. Always keeps us informed of the vehicles progress and helps to get the vehicles back on the road, even while | Read Full Review11/5/2023 12:00:00 AM | Google
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★★★★★ Lawrence VazquezEveryone here was so nice and did their absolute best to tailor to your needs! | Read Full Review11/5/2023 12:00:00 AM | Google
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★★★★★ tjmgravelyMy service manager, Daniel, was very helpful, plus the dealership team provided fast and outstanding service. | Read Full Review11/5/2023 12:00:00 AM | DealerRater
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★★★★★ Emily OlivarezGREAT CUSTOMER SERVICE!! Thankyou Tyler for all your help ! ?? | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ Erika GuerreroVery helpful and nice! Extremely polite and outstanding customer service.. | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ Ray MelchorGabriel is more than a sale motivated person. My experience with him on following up on help with my questions, has been professional & extremely respecful. I sincerely appreciate my experience with him. God Bless Him . Ssgt. Ray A. Melchor | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ Donald BleauHe had great customer service an was very patient on everything he was also helpful on explaining everything to us Tyler is an amazing person ???? | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ Cheryl SmithTyler was wonderful and help us stay in budget | Read Full Review11/3/2023 12:00:00 AM | Google
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★★★★★ hector mejiaPaul Carter is being one of the best, his customer service goes above and beyond, he always makes sure we are in and out fast and very good at explaining the process when we need more work than the usual maintenance. | Read Full Review11/3/2023 12:00:00 AM | Google
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★★★★★ ricardo mendiolaIt was great no problems everything went smoothly . Mr. Charles is a true professional, respectful and knowledgeable. | Read Full Review11/3/2023 12:00:00 AM | Google
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★★★★★ Yvonne TurnerThe team was amazing working with me. I appreciated their knowledge, and yes patience because I had to choose one vehicle from my three choices. They went above to help me get a good deal for my vehicle. Great service. | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Shakira FrancoLarry Gilman is the most amazing salesman. Me and my father just made vehicle purchases and he landed me the vehicle of my dreams! I feel on top of the world. The energy from this establishment is positive and life changing.???????? | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Oshay BrooksVery helpful very detailed well mannered and great communicator | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Eric GonzalezBad service Ivan was not helpfull after car was purchased ignored calls and was not a helpful salesperson when needed help with vehicle | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Dreizehn RochaHad an amazing experience, Tyler Blizzard listened to what I was looking for and found it. Ask for him when you go to IPac. | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Shalonda HollowayI was at work when Mr. Marco Sumler asked me if I needed any help. I explained to him that I was at work and that I purchased a vehicle from IPAC Mazda next door. Mr. Marco then asked me about the make and model of my vehicle and said that he could get me into a vehicle and pay off the loan on my car. I was in disbelief to say the le | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Mike CuellarEd was completely professional and very kind. He cares about his customers and makes them feel valued. | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Braelyn LocklearCody was fabulous worked hard to stay within my payment range and never made me feel any pressure at all completely professional and amazing salesperson will definitely be coming back for my next car because of him . | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Jacky ValdezMarco sumler was awesome he did an excellent job helping us get in my our new car | Read Full Review10/31/2023 12:00:00 AM | Google
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★★★★★ Shakira FrancoLarry Gilman went above and beyond in helping my father into a Ford F150. My father had specific expectations and he was patient and worked with us for hours to include taking him to Walgreens for an inhaler. I’ve never seen such amazing service and care. The energy of this representative, and the establishment is top notch! | Read Full Review10/31/2023 12:00:00 AM | Google
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★★★★★ David ZuhlkeLarry Gillman was an amazing sales person | Read Full Review10/31/2023 12:00:00 AM | Google
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★★★★★ Aaron CarpioCame in needing help immediately! Jamal and the team did so without hesitation.They not only gave me multiple options of vehicles ,but they helped me choose the best option financially. | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ ChrisExcellent service i really appreciate it, changed life ! | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ Eric AguinagaJamal was amazing and helped me throughout the whole process. Showed me exactly what I wanted and was very transparent whenever it came to the process. | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ vanessa espinozaGood service thanks to angel was a great help on my mothers new car | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ Missy BassGreat to work with and easy to get thru the process.Drew and Joe were the best sales people. | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ Misty ZamoraTyler blizzard was honestly amazing. I spontaneously test drove a vehicle I was not even looking at and ended up getting it. It was more than what I wanted and I'm so happy he got me and my family in a car ! | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ Roger ParsonJamal was amazing! Shout out to Justin for always taking care of me and my family. Been a great friend of the family for over 20 years. IPAC made my deal easy and fast! This is my 4th vehicle i have gotten from them. I will continue to keep coming back! | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ Angie MendozaJoseph Gill, our sales person and Bob and Louis, were absolutely wonderful in helping us get into a vehicle! I highly recommend anyone looking for a store that goes above and beyond to assist you, to come here! | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ albert rivasBe very careful in this dealership they tell you a price they make you feel confident and when you make the contract you believe in the word and they raise the price of their vehicle to pay you less for yours and they make you believe that they are doing you a favor of paying well for your car I had to learn the bad thing the price w | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ Ag 1233I called IPAC Dodge on October 23 and was told by a female employee one price (she put me on hold to confirm this with another employee) then arrived on October 24 and that price was no longer honored for my vehicle’s service. Do not bring your car here. | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Karen HoltMy 2017 Jeep Wrangler Sport had an electrical issue and was towed to IPAC same day; it took at least 3 weeks to fix electrical problem. However, was told motor needed to be replaced (we had not experienced any problem. $14,000 and one week later we were able to pick up the “repaired” Jeep. We sold the vehicle immediately. Now we are | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ John CarterRip off. Lowest possible price for your trade, doesn’t honor Stellantis employees discount, try to force you to buy extended warranty and useless GAP coverage. Offered me 4,000 under book value for my trade 2 yrs old less than 30,000 miles, pristine condition and still under warranty. This is one more star than I’d like to give them. | Read Full Review10/8/2023 12:00:00 AM | Google
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★★★★★ Dboy ProductionzPurchased a 2022 Dodge Charger R/T sight unseen, so you already know how this review is going to go! Sales person was originally Leonard but the sales Manager was trying to force a Dodge Charger SXT down my throat so I left, a couple of days later I meet Tyler and a different sales Manager was present who was able to find a V8 Dodge | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ Alejandra GarciaDO NOT BRING YOUR VEHICLE HERE FOR SERVICE!! It’s a late post however I had to do it to warn others. In late December I dropped off my Chrysler 300 S for service. They kept my vehicle for 3 weeks due to shortage and the holidays, ok cool I understand. We get our vehicle back in late January and they said it was good to go. We immedia | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ ajcarter58Seriously disappointed. The sales department is unethical and they try to rip you off on trade in value. They don't honor their "internet" pricing, nor Stellantis employee discounts. It's all about maximizing their commissions. My trade offer was 7,000 less than what I had an actual appraisal at. 5 cars from there over the years but | Read Full Review9/30/2023 12:00:00 AM | DealerRater
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★★★★★ Dario OTook my TRX to get repaired from hitting a deer. Happy to say that Aaron Alejandro took care of everything top notch. Handled all interactions with my insurance and got my truck looking good as new if not better. Huge thanks again to Aaron for helping out and making things happen! Will be going to him from here on out! | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ R RBasically the online prices will change when you go to this dealership.They will add about $6-8k on there cars. Definitely will never go here again or my friends or family. | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ hopalong1949Had to have my 2020 RAM towed to dealership. It took 10 days for them to look at it. They said my battery was bad and needed to be replaced before they could check anything else. $615.00 for a battery. I couldn’t believe it. They said 179.00 was for diagnostic test. Every auto parts store in the country will run that test for free. T | Read Full Review9/21/2023 12:00:00 AM | DealerRater