About Grapevine Dodge Chrysler Jeep
Grapevine Dodge Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (817) 756-7294 today to schedule your next appointment.
Our technicians at Grapevine Dodge Chrysler Jeep are ready to help you!Grapevine Dodge Chrysler Jeep is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Grapevine Dodge Chrysler Jeep today at (817) 756-7294 to learn more
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★★★★★ Maria ScomaI always feel valued and appreciated by the service team at Grapevine Jeep, they have an impeccable service team! | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Rickell SmithJesus was the best . I would recommend anyone buying a car to come see him . He made the experience so easy and he was very welcoming . Cheyne had me in tears laughing as I signed my paperwork . I'm glad I made the decision to come to Grapevine CDJR . | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ TD NorthJoshua in service was very helpful. Went above and beyond | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Brèanna BrèykelEveryone are amazing the best service in a while thank you guys !! | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Thomas CanalesEasy to work with.. 3rd vehicle purchase here.. good people | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ CDJ FreemanTerrible dealer, they tack on a $2k package on top of their pricing. Not transparent at all. And they won’t remove it. False advertising | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Mahlon Kevin “Kev” CoplonFlawless...I expect this to work like an ATM. Roll up, "punch buttons", roll out. | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ SteveYelp reviews are very misleading. I always glance over reviews before coming to a new place of business. I had ZERO problems! I’ll be coming back for service for sure. I initially called Monday morning soon as they opened and a friendly female answered the phone. She was able to schedule my Ram quickly for its recall and oil change. | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ tim hiattWe were really pleased with the professionalism of our salesman Jacob. He was attentive to our needs and wants and was a nice young man to work with. Props also goes out to the financial team in hammering out a great deal! Overall a great experience. | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Zainab AlghazaliI loved coming here i had the best experience they asked me how they can help me get into a new car and worked with me to get my my budget and the best payment plan for me!! 10/10 experience | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Sam MooreI took my 09 ram in for it's every 5 year check up. Rich in the service dept did an outstanding job getting my truck in and out in a timely manner. He kept informed on the process on my truck. Thanks Rich | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ Ryan CarvalhoI was very happy with my purchase. I bought a 2023 Dodge challenger RT brand new I went to various dealerships and Grapevine Dodge gave me the best deal on this vehicle. Dale was a phenomenal salesman from start to finish I would recommend if your looking for a new or used vehicle this is the place to go. | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ EliteOnDaBeatzGreat experience and customer service as always. Even when I purchased my car from them last year. Great team in Grapevine and I'm glad to be apart of the family. | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ Anthony SantiagoWorst dealer in my area…….. | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ Michelle StellAll around amazing service from start to close. Sales personnel were not pushy, they were very helpful. Management was very involved throughout the process and were also very courteous and helpful. The finance department was very organized and thorough. Definitely recommend Grapevine Chrysler Jeep Dodge for anyone's car buying need | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Deborah WilloughbyI don't know why I made an appointment because 2 hours later my car is still in line for service. If you are looking for a place that honors appointments go somewhere else. | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Walter SantanaFast and friendly service the moment I pull into the service area. | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Brian KochLost my wheel lock for my wife’s Jeep Wrangler. They were able to get it them off and replace my flat with the spare quickly. Service advisor was Andrew. Thank you all so much!! I totally thought I was hosed. | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Colin CohenFive star for everything but the facility which is very cramped. However major renovations are in progress but will still be a challenge for trucks. Offset by a willing and helpful attitude by all. | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Jakob TheunissenAvoid this place at all costs!! I drove 7 hours after agreeing to and signing a price sheet that looked OK(except for their forced grapevine protection plan). Upon arriving and sitting down in finance to close the deal, they tried pushing their platinum bumper to bumper warranty (which is provided by their sister company APEX). I was | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Todd StonerQuick service and Andrew was a pleasure to deal with. | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ rhonda bartholomewPurchased a new Jeep grand Cherokee this week! The buying process was smooth and Cheyne our salesman was awesome! I will purchase another vehicle from the dealership in the future. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Anthony QuinnSuperior dealership for service. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Chandra KonsolOleg was the most kind, polite, helpful person that has ever helped me. Excellent job done by him with communication and follow through. He provided me with stellar customer service. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Christopher HughesRoy & team were fantastic, thank you! | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Tom CarseTook my Rubicon in for oil change and tire rotation. It was an absolutely efficient and hassle free appointment. The service advisor and the courtesy shuttle driver couldn’t have been nicer. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ James GarrettBest experience ever!! Hands down. I highly recommend! | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Daniel PerretGreat service, will be back in the future. | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Alex ParilliGreat experience, good and honest service to my Jeep | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Mike DaughenbaughHad a great service experience.... | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Wayne WilliamsI would be great if all Reps had a caring heart, like my Representative. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Chris PerrymanEveryone at the dealership was polite and friendly. They had the car I wanted to look at, promptly let me test drive it, gave me a fair price on my trade, and explained my finance options to me. I’ve purchased many cars from other dealerships, and this is as painless as it gets. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ FORD DESHEUQUETTEMy experience was great Rich took care of me and had everything thing I asked for taken care of, would recommend purchasing a vehicle from them and have your service needs done there as well. | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Lesa PamplinMy son found the truck through the Chase banking app. I applied on Sunday and was approved immediately. I printed off the paperwork and put it in my purse. I received a call the following morning and set up a time. Drove to dealership and it was smooth sailing. The truck was already parked outside the dealership. Went for a test | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Randy MulheronAwesome experience at the dealership and the Service advisor “Terry” kept me completely informed throughout the work. Great job! | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ The Blue VoiceWorst Dealership in Tarrant County. Their service advisors will lie to you and are very rude! They are always over booked in Service trying to make as much as they can so for even the simplest warranty repair they want to keep your car 2-3 days! Their Director of service even threw my credit card at me and told me to take my business | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ X XGreat experience. Rawly was grey to work with and he’s the reason I came back several times and eventually bought a vehicle. | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Pinder ChandlerMy service at the Grapevine location is always excellent and quick. The people are friendly and always willing to help get matters worked out | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Mike MartinCustomer service is always top notch and they get to my car quickly. | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Brian BullBought a brand new 2021Challenger R/T TA in April of 2022. Wasn't informed that the car was involved in a incident/accident at dealership in January. Now trading in soon and just find this out. So my trade in value fell because of this. Also damage still hasn't been fixed. Grapevine DODGE has nothing but excuses and no return on phon | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Eber Ramirez* AVOID ANY BUSINESS IN THIS PREDATORY DEALERSHIP* One of the worst experiences that I had in my life. They will give you a certain price and whenever they print out the contract in finance, they will add add-ons to the car price at the end without telling you. They also were manipulating the numbers such as price of the car, trade i | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Esteban LarranagaGreat experience overall. Terry was great as always. | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ ken galbreathBrought vehicle into have serviced your team did a wonderful job on taking care of me and my vehicle from start to finish, I’d hire them too work for me if I had a garage thanky | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Miguel ValadezPurchased a vehicle from Adrian real helpful guy, not pushy at all was patient and helped me make the right decision. | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ Bradley DickersonJimmy (sales manager) and Kaden (salesman) were probably the best salesman and sales manager I have ever dealt with. Even though it's a 90+ mile trip from my house I will definitely be back for future purchases. | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Daniel SuezI had purchased yesterday a Jeep Sahara at Jeep Grapevine in TX. I was very pleased with the attention and professionalism I was dealt with. In particular the sales agent was very attentive to our needs and was very courteous and friendly. I highly recommend the Jeep Grapevine in Texas. | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Raymond LopezIf you have an appointment service advisor is always there and ready to assist you ! Rich does a great job of helping you asap to assist you and get work completed as soon as possible to get you going | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ T ShrewsburyI brought my 2020 Jeep GC HEMI to GDCJR for an Inspection service for TX state registration on 10/7/2024. As usual, my Service Advisor, Joshua Southard, was polite and professional in conducting our business. He is approachable and should be commended for his work. Thanks, Joshua and thanks GDCJR. Tom S in Colleyville | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Oscar M. Casillas, Jr.Service advisor, Olag, made every effort to get our car serviced and get the recall fixed. To boot, he got our car washed on time to drive back to Arlington for my wife's time for work. | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Rick HardisonMy overall experience with Grapevine CDJ was outstanding. Kaden was a pleasure to work with and tried very hard to get the job done. | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Jeremy RogersI’m not sure they actually want to sell vehicles. Went in person, they quoted me a higher price than their online price. Then tried to sell me on their “protection package” which included “tangible items” such as an upgraded powertrain warranty to 5yr 100,000 miles… what’s funny is the online price for the vehicle CLEARLY stated the | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ David JenkinsBought a new RAM 3500 here. Great people, honest communication, easy transaction. Recommend this dealer highly. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Mann PatelThe best dodge dealership I’ve ever been too. The team they have are very nice and cool. They prioritize getting you the help you need and they make sure you get all set. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ H. Harley-RobinsonMadeleine who was my service representative was very helpful and kept me informed about the services that were being done on my vehicle. I love the Grapevine Jeep location and the whole team is very respectful and accommodating....they truly make you feel at home!!!! | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Lifetime Quality ConstructionBest experience I've had buying a vehicle. Quick and easy. They are upfront and give you the best price. | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ John EspinozaHad a great experience at the grapevine. Dodge haven't been here in a while. But this is where I initially bought my cars. Service was great, took my car for an oil change. Staff and service were great. Will be coming again. | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Matt VallejoOleg was my rep and was very helpful and honest. | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ T ShrewsburyI brought our 2020 Jeep GC with Hemi in for routine service @ GDCJR on 9/20/2024. My service advisor, Joshua Southard, was polite and professional and kept me informed over the short duration I waited for the service to be done. I will continue to bring our Jeep in for service and new car purchases to GDCJR in the future. Thanks for | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Cameron SteadhamThese guys were great today!! It is really hard to replace a locking wheel lug and the team at Grapevine Ram matched it in about 5 minutes! They were very friendly and helpful and at least 3 people came by asking if I was being helped and if everything was being taken care of. I am most appreciative of their help today. Thanks!!! | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Mack SandersI have been using the store for quite a while. They're always friendly and professional. I have yet to have any problems. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Richard BargerJoshua was great, in and out super easy! | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ Isaac JrJust been to dealership for common services this weekend and it was a bittersweet. The Good Took a little over 2 hours for services requested but was fast compared to other places and open on weekends The Bad 1. Felt singled out as every customer was acknowledged several times about status of car repairs and I had to ask other serv | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Chase BaileyI recently moved to Fort Worth and after looking at reviews and calling other dealerships, I decided to bring my Jeep to Grapevine for service and I am very glad that i did. Every person I have encountered here has been nice and helpful! 10/10 for sure. as long as i own a jeep i will bring it here. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Jason CruzMy service Advisor (Oleg) was very helpful. He took care of me from start to finish. He was very informative but not pushy. He made sure I understood what was recommended and what service was due next visit. The Wagoneer has a trunk door closing problem and he help me set up an appointment to see what could be done. | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Mike Hickmott2025 Dodge Ram was having misfires. Quickly diagnosed and fixed. Great customer service | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ PerpetualMotion350Top notch, professional, always a stress free experience. | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ adriana sanchezI was well taken care of and was informed of everything I needed for my vehicle. | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Amanda GagnonI will be contacting the news and the bbb as well as additional channels via social media. Was supposed to receive a gap refund check however D Thomas is now stating “no check is coming” and that’s my refund was sent to chase and applied to my car payoff. My care was paid off 100% and this was the only way that I could even cancel m | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ KennethNice staff , everyone was so friendly. Great job !!! They got me in and out , no hassle. Plus a free car wash. Definitely my go to dealership. Thanks guys keep up the good work and GREAT ATTITUDES !!! | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Hunter HallBoth of my batteries died on my 2022 Jeep wrangler. They were able to me in immediately and replace them same day. | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Jason DaaboulI had a great experience today! The entire team was very friendly and helpful. They did a great job and had me taken care of quickly. I’m very satisfied! | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Conner BradyHeather was awesome and they did great work on everything! Would come back in a heart beat just for her. | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Mike NewellMy service rep did an outstanding job of getting me set up for service, keeping me informed and getting me back on the road quickly! Thank you | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ chris rYou don't NEED the vin to check for an air filter for a 2018 6.7 3500. | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ D MFrom start to finish I was kept informed about my truck. Not only by text but phone communication. My expectations were high and they were met. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Jason NThe parts department employee was very rude. He gave me an attitude the whole time. Every question I had he would give me a disgusting face and reaction. He even talked to his own co-worker with disrespect as if he owned the place. It didn't seem like he wanted to help me at all. At this point he should just quit because it doesn't s | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Corinne GThe service advisor Rich did a great job on keeping me informed of the status of my Jeep repair. He always updated me and kept me notified. | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Natanael RodriguezVery well organized. Friendly environment, profecional employees, 100% customer service ?? | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ James WilsonTerry is very knowledgeable and experienced as a service writer. GCJD is the only place I will bring my Ram truck or my wife’s Jeep to have service done on them. Great job guys! | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Matt PalmerWas a great experience and was always kept in the loop | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Jay SimpsonGrapevine DCJ service is great. They always take care of me. | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Heather DaegerI just had my 200, 000 mile service and I'm really happy with the service. Maddie my advisor was great in keeping me informed on the progress. | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Adam SturgeonDakota gave timely updates, honest communication, and you fixed two issues (failing oil pump & transmission) under power train warranty. I couldn't be more pleased. I will recommend your dealership for repairs over Autonation and Huffines all day long. Thank you! | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Gracie ReedThank you to Cheyne Peck for going above and beyond to help me! He did a great job getting my needs met! Thanks to Dakota for getting my truck fixed in a timely manner! | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Nicholas OgunmolaExcellent communication and timely completion of service. Was able to receive and decide on items that were noted on inspection to need changing. Service rep was amazing. Will be back. | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Anabel EchazarretaIt was an outstanding experience! Mitchelle Lewis exceeded our expectations of how easy was the process of purchasing a new car. Her professionalism helped us to feel confident about buying a new car, at the right location for a very good price! We appreciate Michelle Lewis and Cheyne Peck of the financial deparment, their commitm | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ jessica galindoHave taken my vehicle in 3 different occasions for the same issue yet they keep saying everything is fine. Drove my vehicle to dealership no issues starting the vehicle . My vehicle not starting was not why I took in my vehicle. However they indicated they had to jump start my vehicle to move it. When appointment was made they told | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Stephen EarnhardtGreat experience w/ Cheyne Peck. No pushy sales and they were able to find a bank that beat the rate of my credit union, which was a pleasant surprise. Very happy with the transaction | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Daisy SerranoAmazing communication, kept me updated all the time. Explained very well the work that was done. Would definitely recommend friends and family to schedule an appointment. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Mr. QuickJust got my routine maintenance done on my Jeep this morning. The service was excellent, the people were friendly, and the job was well done. They even washed my Jeep! Definitely had a great experience and I recommend going to Grapevine Dodge Chrysler Jeep Ram for all your automotive needs. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Joye BayukThank you Rich for a wonderful experience as always | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Louis SzaboI had as usual a Great experience, contacted my service contact Dakota Robinson, brought my Jeep GCL in for service and he had my loaner car ready and I was on my way in minutes. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Anton HaliburtonService is consistently great here, always quality work and never pushy or trying to sell things you don’t need , really like this place | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Chris ThomasI was having trouble with my Jeep and they were able to get me fixed up in a timely manner. I would definitely bring my vehicle back here again for service | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Hannah BGot my new truck yesterday. Everyone was great. They got me approved and the exact vehicle I wanted for a great deal. Highly recommend. | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ diane mcgeeTerry was fantastic to work with! | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ King NothingGreat experience, very knowledgeable and nice people. I don't trust my car with anyone else anymore and Heather Gantt always makes sure I'm taken care of | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Debora MarroquinDO NOT BUY A CAR FROM THIS DEALERSHIP. They do not stand behind the lemons they sell. I did the mistake of buying a used car from them about 5 months ago, and I’ve already had to take the car back 3-4 times because of issues that conveniently aren’t covered since the car was sold out of warranty. The extended warranty is covering s | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Lil GarrettGreat experience! Would not go anywhere else. Need a great service advisor? Ask for Jennifer. You won't get any better. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Veronica PaigeI had my car to another dealership 4 times. They could not find my issue. In 24 hours DCJ found it. The service was like a 5 star resort, from pulling up for start of service, to pulling away after. They were always in touch throughout the time having my vehicle. Although they are an hour or so from my home, it was definitely worth | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Casey RoebuckReally great team at this location. Kaden was very attentive and helpful with finding the right vehicle and Cheynne made the signing process real simple and easy. Awesome help here | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Michael ButlerGreat service and awesome service team ... | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Chad ParkerQuick Great Service with a Smile | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Adelene GarciaLove Heather! She explains things so well so I can understand! She listens to all my concerns and is always professional. Will always choose heather to help me in the future! | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Lynnette GonzalezTook my Jeep there for recall work. Dakota provided excellent customer service and updates. Everyone at the facility was extremely nice. Definitely will use them in the future. | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Ashley ArriagaRich ( in the service department ) was great ! I work remote and had to been in office in Westlake the week that my check engine light came on. I live in East Texas ( 3 hrs away) so panic set in for me. I called on Tuesday and Rich told me To bring it in to be diagnosed. I did just that Tuesday evening ! Rich told me that he understo | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Kathy BuickThe work was done efficiently, on time and everyone was extremely helpful. Totally recommend your service | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ ND 4LIFEI cannot say enough good things about the service department at Grapevine Dodge Chrysler Jeep Ram. From the moment I walked in, I was greeted with friendly and knowledgeable staff who were eager to assist me with my car troubles. The technicians were thorough in their inspection of my vehicle and quickly diagnosed the issue. They ex | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ David GroceNeeded tires and an oil change. Called in the morning and Dakota got me in and out same day. I received excellent service at a fair price all at one stop. That’s hard to beat. And they even washed the car. | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Matt PalmerHeTher was great. Kept me in the loop and was in very professional. Highly recommend using Heather Gantt | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ GGrapevine Jeep- awesome. They are courteous, professional and get the job done. They go out of their way to make sure their clients have a great experience. The only issue I had is I was told my car had been washed, loomed great and was ready to go. It was dirty and there is a place on my back bumper where the paint is coming off li | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Kelli ColemanJeep Grapevine - I recommend! Terry in the service dept. was in communication with me the entire time… and my car was actually repaired as I requested. Thank you! | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Lauren StukeyGreat experience. Olick was amazing to work with. He was transparent, kind, funny and made my trip extremely pleasant. Will definitely be coming back! | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Sterlton WennerMr. Prado the mechanic took extra time to make sure my vehicle was taken care of and my concerns were addressed. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Chris SoutherlandI was very pleased with the turnaround of my vehicle and the care that they took with it. I ran over a screw in the parking lot before I left and my tire started going low so I pulled back around and they fixed it for me right away. Excellent service. You'll be seeing me again. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Reyna HernandezGreat place. Love the customer service experience. Will definitely continue to take my car for service here. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ William BakerService department is first rate. Prompt professional service, good communication and follow-up after service is complete. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Zac Botoneexcellent service on my Ram 1500. have been a customer for 10 years. service department is second to none. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ RON SHELDONI am huge fan of their service and people who take care of you. They are prompt, keep you informed during the process and professional. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Drea LittlejohnI have gone to Don Davis in Arlington for at least 10.. I tried to get in this month and they pushed me out for 7 weeks. I absolutely did not have that experience with Grapevine Dodge. Josh and everyone there was fantastic. I was so worried about my car, but Josh was super helpful in explaining what my options are and kept me info | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Roger YorkGreat service and very fair pricing. Honest dealers for a change. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Kelli ColemanAfter having a bad experience at another location I’m so happy with Grapevine. Terry was very helpful and kept me updated on my car. Thank you! | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Lee WiseThe best customer service I have ever experienced at any car dealership! | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Topacio GarciaGreat friendly team they helped soooo much and pushed the bank until we got what e wanted at a price we were comfortable with . Thank you grapevine dodge . We know where to go when ever we need a new car again!! | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ Nick BGood, quick service. Easy to schedule. Richard the service advisor was great. I didn’t feel like I was being pressured to add anything other than what I asked them to do. Plan to continue all my service with Richard at this dealership. | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Holly JuneHeather, you are a Queen! Thank you for being so great at your job! My car is running like new and I couldn’t be happier. So glad I drove it in from Austin when I could’ve found someone much closer to home. I’m forever grateful! | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Lisa BlandThey’re awesome and they have great teamwork they’re nice. They make things happen and they put a smile on your face will come out of there. Happy they make sure it happen?? | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Tom WagnonWe had always bought and brought our vehicles here for service until recently we switched to a dealership closer to our house. We were very unimpressed with the level of service received from the other dealership so now we will only go to Grapevine DCJ. I did not have an appointment but they still got my Jeep in for an oil change qui | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Joshua ConnorsI have had multiple instances of great customer service here where the service team went above and beyond what is needed to make the experience a great one. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Randy GravesFriendly, but just a little slow. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Tracy AbramsThe staff are always so nice and the facility even during construction is clean and inviting. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Alfonso RieraThe service advisor Heather was fantastic! The service mechanic performed the service flawlessly and immediately! I've received service there twice and both times have been very impressed. | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Jean VanSchaickGreat service. Dakota listened to my concerns and helped with every one of them. | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Monte MitchellGreat service and kindness! Everyone is so helpful! | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Michael ArnaoGreat experience, professional, and high standard of quality. Nice vehicles, would recommend. | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Jessica ThigpenGo out of my way to go to this dealership because they always take such amazing care of us! Could not recommend them enough!!!!! | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Kimberly JacksonMy service advisor was fantastic! She let me know my status on oil changes/tire rotations left on my package. Got me in & out in a little over an hour, and that included washing my ??! It was great! | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ J FluxHorrible service. Told service department to change transmission oil and pan gasket. Did they do it no NO instead they ignored what I asked to do and did only a transmission flush $523.13 . I told them my pan gasket was leaking that is why I needed it change. Now I have Transmission fluid leaking on my driveway. These people are | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ ken galbreathYes they were right there to meet me at my vehicle before I even shut it off, quick on the draw to get me taken care of,, Heather I was my service rep gave her 100% to get me taken care of, thank you for great service | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Dave HolmanThe purchase of my new truck was stress free. The salesman showed me what I asked for and didn't use annoying upsale tactics on me. The finance team laid out options and let me make decisions without pushing me. Great staff! I felt like a person and not a sales target. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Tom CarseMy service advisor at GCJDR is Heather. She is wonderful! Super efficient and a genuine pleasure to deal with. | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Scott TEveryone I dealt with was courteous and professional! Thank you! | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Jenny NewtonMaddie was my representative there for my service. She was friendly. Efficient got everything taken care of me quicker than I expected. Great job job! | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ JT S.The service department is fantastic. They have a friendly staff, quick service and a comfortable waiting area where you can work while you wait. Highly recommend. | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Doug MacExcellent service as always. Super people all around. | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Buzz KylerDO NOT GO HERE!! The service department tried to scam $9,000 out of me for AC warranty work. The Warranty people saw there was no need for replacing the head gasket or AC compressor. Grapevine charged me $245 diagnostic fee. I took my car to a reliable repair shop. All I needed was a boost of freon. Come to find out, the scam is to | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Elisa Le MassonI bought my car in December, and since last month they have been calling me millions of times and sending me constant text messages saying that they had a really good deal for me that they wanted to buy my car at an above market price so I can get another one , after a lot of insistence I decided to go there to see their offer, when | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ June GuyFunny thing, asked the price less tt&l. They shot me a price and witth tt&l they acted like I was trying to steal the vehicle. The price was their offer. Not mine.... yet when the deal was done added thousands of dollars to the PRICE they quoted. Dishonest and misleading false advertising. You can do better.... but not with my $$$$$ | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ Chad WilkinsonI would not come here. I have had my truck serviced here for about 4 years. This time I came in and they quoted me for a cabin air filter replacement. My truck does not have a cabin air filter. I can’t trust anything they tell me. | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Ricky DorseyI recently purchased a new truck from Jacob and the staff at Grapevine CDJR and I couldn't be happier with the service I received. From the moment I walked in, I was greeted with friendly and knowledgeable staff who were eager to help me find the perfect truck for my needs. Jacob was extremely helpful and patient, answering all of my | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Pilar VillanuevaReally appreciate how they helped me with my vehicle, Rich is awesome person and good advisor, nice service and always they keep me on touch with the labor. | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Cathy EdleyWonderful experience at Grapevine CDJ. Salesperson Kaden and Jeremiah, Sales Manager Jimmy as well as Jay in Finance were great helps to us with our new truck purchase. We were in from out of state visiting family and they made the whole purchase quick and easy. | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Daniel ChapaVery respectful, no complaints thanks. | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Juan OzunaMy family and I drove 4hrs from San Angelo and were not disappointed. I purchased a Grand Wagoneer from Michelle. The management were not pushy and very transparent with numbers. I highly recommend. | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Dee Dee AshmoreGrapevine Dodge is the best dealership, hands down. Always great service with a great team of service reps. | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ James58 year old, Been buying cars my whole life. Cheyne gave me the best car buying experience so far. No B.S., straight, to the point, fair price on trade in, no underhanded pricing. In my opinion, best Jeep dealership in DFW. | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Dora CoronadoI love this dealership. They are professional, courteous and efficient. | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Mary BrownThe service manager Terry took extra care to ensure my vehicle would be serviced and returned the same day Highly recommended | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Clifford BaumgardnerThe staff here is extremely friendly and professional. I would recommend this dealer to everyone. Truck looks great in the driveway! Thanks AG! | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Tonya AAnytime Dakota is involved he helps make my service go smooth and he is kind and professional and real! Thank you Dakota and the technicians behind the scenes. | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Raymond LopezAssociates are always after the best interests in needs of repair or maintenance to your vehicle in bery professional manner | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Charles WooldridgeDakota was excellent in customer service | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Brian SanfordMichelle was phenomenal to work with probably the best car sales person I have ever worked with | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Danielle SanfordMichelle went above and beyond and made things happen. She was very well educated and super respectful. Jay made sure everything at signing was explained and so helpful. Went in the next day and felt very welcome thank you for the experience. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Ana Maka1st of their customer service was 10/10. And then their service is another 10/10 because it was completed on their projected time. I went in for a full service and also to check on my brake. They keep me updated on the status while I wait at the waiting area drink my free coffee ??. I would recommend them to anyone ???????? | Read Full Review6/9/2024 12:00:00 AM | Google
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★★★★★ Skrilla GGGBlack guy with dreads at part department was unprofessional, didn’t even try to help cause I didn’t have a vin number talking bout “that’s just guessing” | Read Full Review6/9/2024 12:00:00 AM | Google
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★★★★★ Eric GonzalesHeather Gant took good care of me in the service department 10/10 | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Kerry HickeI really appreciate the constant communication/updates on my vehicle my service advisor (Rick) gave me at Grapevine Jeep. I also appreciate that they still vacuumed and washed my car regardless of all the rain we've had. | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Ashley DavisKaden Walters was amazing and the whole management staff went out of their way for me. Definitely recommend. | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Frank WilliamsGreat service. I'm from Illinois and I was amazed with the work the team does over there. John was amazing. I came there asking for a certain part, he then quickly took a look at my vehicle and suggested the correct part I was looking for. Then proceeded to fix the problem within a couple of hours. Grapevine, great job. | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Brass CoupGreat experience at the service department. Great folks to work with, Joshua is the best! | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ vgl3Thank you all for your outstanding customer service and support. Special Thanks to my Service Rep Heather, for her effective communication, knowledge, and helping me resolve the issues with my vehicle! | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Ken InhoffI had an oil change set up on Friday with G rapevine Dodge Chrysler Jeep RAM. But they squeezed me in early on Thursday afternoon during the thunderstorms when I had some more time. Quick, easy, and effective. Love it when a plan comes together. | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Diana LawsNeeded to get my vehicle serviced in the midst of graduation season and family coming into town, there was also a recall on my vehicle. I dropped my truck off at 7am, explained to my situation to my assigned service rep, Joshua. He told me he would do his best, and he did just that. My vehicle was returned same day as not to disrupt | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ Curtis Fortner jrThe overall experience was very good! It was a pleasure to work with Adrian! | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ Duke TranReceived a call from a customer rep about selling my car. At first, I was hesitant to drive an hour away because we had a long day from going to different dealerships to maximize our trade-in offer. But the rep appeared to be honest and sincere about matching my expected appraisal. I told him to expect me coming to get my car apprais | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ JayMaddie in the service department was amazing, i came in freaking out about my car and she was so calmed and walked me through everything I needed to know step-by-step to really relax me on my vehicle getting serviced for the next few days. She kept in contact with me every few days keeping me updated! I appreciate her she was truly a | Read Full Review5/27/2024 12:00:00 AM | Google
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★★★★★ Jeff PayneOffered to buy a jeep today at the listed price on their website, and no it’s not a typo, there’s 2 jeeps on their dealer lot available, but for $8k more than listed online. Asked them to provide the discounts as shown. Total gimmick and prime example of why people hate car dealerships. I wouldn’t waste my time or money here with a d | Read Full Review5/27/2024 12:00:00 AM | Google
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★★★★★ MICAHYou will not win 2500 in their give away. If you show up they’ll give you ear buds because that’s really what your winning number is IF they even have the ear buds. What the heck kind of advertising is this. | Read Full Review5/25/2024 12:00:00 AM | Google
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★★★★★ James MullinsI brought my 2020 Grand Cherokee here after going to the dealership in Frisco. The quality of service here was 100% better. My service advisor, Heather, is truly 1st class. She understands how important communication is, and she is a consummate professional. I had two warranty claims and a handful of maintenance done this visit. It's | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ David DeCoeurScam Alert. Go anywhere else. Expect the opposite of what you are promised. Bolt!! Alaska drive-away customer shopping the Dallas area for a new 3500 diesel. I focused on dealers near the airport and found Grapevine was next door. I requested and received an out the door price via text. Wade, the person described as the general man | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ Kev JulianoMichelle got us an amazing deal and helped us tremendously. Best sales woman ever! | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ Ralph SardoExcellent experience here at Grapevine CDRJ, Very professional and and knowledgeable staff. They have a huge inventory and everything your looking for! | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ Michelle LigociSharing my outstanding service here at Grapevine CDJR. Professional service and sales department. They treat everyone great and we feel right at home when we come here! Thank you Grapevine! | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ Tom CarseAsk for Abraham if you are looking for a new Jeep! | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ Kodi RaisorScam alert: I recently purchased a vehicle from this dealership and after doing my own research, I can tell you all just how deceitful and dishonest this dealership was. As others have mentioned, they do not fully honor their online advertised pricing, rather place them behind a commonly known tactic called bait and switch (blocked p | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ Money mike Lift kingThey scammed me I’m going to report them to attorney General and the BBB TXdmv for false advertisement wasted my time and money I called up there and they said come get your money $2500 for sure. Not a nice thing to do when most Americans are struggling. | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ Henry StroupI recently had the pleasure of working with Aaron from the parts department at Grapevine Dodge Jeep Ram, and I could not be more impressed with the exceptional service he provided. I needed a front license plate bracket for my 2022 Jeep Grand Cherokee, which we purchased from a different dealer out of state where a front plate is not | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Anthony RosasGreat service and awesome front desk personnel! | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Anna ThomasAbsolute scammers. I literally just got out of the hospital from trying to unalive myself and I got this letter in the mail that said I won $2,500 and I was like wow. I’m meant to be here. Gods showing me that I am. And these scammers were like here’s $15 ear buds. Now I feel completely hopeless again. They should really think about | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Money mike Lift kingThey scammed me I’m going to report them if I get attorney General for false advertisement wasted my time and money I called up there and they said come get your price for sure. Not a nice thing to do when most Americans are struggling. If I get enough thumbs up I will leave an email where everybody can send me their information and | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Sonny HolmesThis is the worst dealership ever. Bait and switch at its finest don’t go here | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Stephanie CarrGrapevine Dodge Chrysler Jeep Ram dealership is dishonest and scams customers into providing information to the company. The company used false advertising and lied about giveaways. This shows that the company does not care about the best interests of their customers and is all about a cheap draw to get individuals to visit their dea | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ MrMase12Didn't get a wrangler today but will be getting one from this dealer soon. Phillip was very helpful. Waiting until years end or until the little is front facing in the seat | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ Bill MillerAmazing group of people to work with | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ Robert MerryfieldWhat a great experience everyone was very helpful | Read Full Review5/17/2024 12:00:00 AM | Google
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★★★★★ David AldridgeFriendly and fast service. Thank you Richard Hoch! | Read Full Review5/17/2024 12:00:00 AM | Google
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★★★★★ Don AllenTerry with the Service Team was outstanding. He provided great service and updates throughout the entire process. I highly recommend working with Terry. Awesome job Terry! | Read Full Review5/13/2024 12:00:00 AM | Google
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★★★★★ Paul GerberHeather was awesome and I don't mean for that to be hyperbole. She was honest about what I should expect in terms of turnaround time, while also getting to work immediately in an effort to expedite my request because I was in a tight spot. She was thorough in her communication and kept me aware at all times. I am very appreciative an | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ David Van noyGrapevine Dodge made it so easy to purchase my new Jeep Wrangler. They were all so professional and Brandon went the extra mile to make this one of the best car buying experiences I have ever had!! | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ chuck russHad a great experience at GDCJ recently, took my Dodge Ram 1500 in for oil change and tire rotation. MADDIE King my service advisor had me in and out in 30 minutes. Really appreciate that!! | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Robert RobertsGreat service at a reasonable price! | Read Full Review5/8/2024 12:00:00 AM | Google
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★★★★★ Keith CooperEvery time is always the same… EXCELLENT! | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ Porschea ShedKaden is a great Sales Associate. He did not stop until my deal was done and I was happy with the outcome! That is how Customer Service is supposed to be! I was very satisfied with my vehicle and I appreciate the service that I was given! 5 stars for sure ?? Thank you Jimmy and Jay as well you guys are all awesome! | Read Full Review5/4/2024 12:00:00 AM | Google
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★★★★★ Ron AllenGreat service, great communication. | Read Full Review5/4/2024 12:00:00 AM | Google
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★★★★★ Aj_ 24I had such a non stressful experience with Michelle and would recommend her to all first time car buyers and much more.Being a first time car buyer really made me nervous as I only knew what I saw from TikTok lol but Michelle walked me through the whole process and was able to help me with the price and work with my budget.I went to | Read Full Review5/4/2024 12:00:00 AM | Google
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★★★★★ vanessa WilliamsJoshua was an awesome person to work with and respond very quickly to my question. | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Dava GochetteI had an amazing experience from Rico and Jay (finance manager) and everyone who assisted throughout the process! I purchased a 23’ Hyundai Elantra and I absolutely LOVE my new car . The process didn’t take long at all. Best experience I’ve ever had! | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Vince RobertsThe best communication in years I've had there, I also didn't think I would like appointments but it was great. I was in and out. | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Azucena OrtizI’m very pleased with the service. Richard is very professional and pleasant. Service time was very quick | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ ND 4LIFE?????????? I recently had the pleasure of visiting the Grapevine Dodge and Jeep Service Department for a routine recall inspection and service on my beloved Jeep Grand Cherokee. To say that they exceeded my expectations would be an understatement! From the moment I stepped into their state-of-the-art facility, I was greeted by a team of f | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Louis SzaboI called my service writer Dakota Robinson, and he took great care of me, scheduled my vehicle in and stayed in communication with me until it was completed. The Technician Josh Reynolds is the greatest! Great work and always does the job correctly and I’m OCD. | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Jonathan Taylor WilliamsGreat Service! Heather provided me with the utmost customer service experience! Great asset to any team! | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Richard QuinteroRandy was a pleasure to work with, fantastic sales associate. Friendly and very helpful each time I talked to him. Made the process easy on my part. No sitting in the dealership for hour on my part. Straight forward pricing with no surprises. The finance dept was great as well. Awesome experience and if I get a dodge or jeep vehicl | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Colette ChaseHeather was awesome! She provided professional quality service! Grapevine dodge is very lucky to have her as part of their service dept team. Thank you Heather! | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ Robert MorinRico provided excellent customer service, he was very informative, and we will be happy to refer customers over to him. | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ Danny MaynardGreat experience at Grapevine Dodge Chrysler Jeep. Rico, in sales, was fabulous... attention to detail, follow ups (but not overbearing) and patient. Very knowledgeable. Would use them again | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ Elizabeth MartinNick Martin and his team were very kind and helpful. Just leased a 2024 Jeep Wrangler. Thank you for all the help! | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ Joe OI had a 10:30 appointment and actually got there 2 hours early. I was taken care of as soon as I drove in. I told them I had to get back to work and told them how far I had to go. I was out of there in just under one hour. I live 45 minutes to an hour away and I do not mind driving the distance to bring my jeeps to them. | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Antoine CrosbyDakota in the service department was GREAT!! No issues whatsoever. He even threw in a little treat and washed our company vehicle. | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ IvoryIf I could leave 0 stars I would! This place is a JOKE. They thrive off hate & allow bullying of employees.. Also believe small children having seizure's is an excuse to not come to work and will fire you for it ! Please do not work here or even give your business to people like this! We need more kindness in this world.. shame on yo | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Brandon SmithI worked at this place for 4months and was continuously harassed and bullied by a team lead of mine, now 4months later i was terminated, and my sister and friend left reviews and i received a call saying that i would be sued if the reviews weren't taken down. ?? have fun sueing me for my 1st amendment right ????, i highly recommend not | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Gregory BurtonRich is a great service advisor. | Read Full Review4/24/2024 12:00:00 AM | Google
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★★★★★ Hanna TayaraAbraham was the sole reason I bought a car at Grapevine Dodge. I had visited several other dealerships prior only to be extremely disappointed. I knew exactly what I wanted in a car and I gave Abraham a near impossible challenge to find a car that had everything I wanted in it. Abraham went above and beyond, not only did he find the | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Derek ThornDO NOT BUY FROM THIS DEALERSHIP! PRICES ONLINE ARE NOT THE PRICE ONCE YOU GO IN. STAY FAR AWAY FROM THIS DEALERSHIP. THEY DO NOT HONOR TRADE IN VALUE ONCE THE DEAL IS FINALIZING. | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Salim SabaThanks to Dakota for taking care of the service as expected! | Read Full Review4/20/2024 12:00:00 AM | Google
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★★★★★ David DeCoeurScam Alert. Go anywhere else. Expect the opposite of what you are promised. Bolt!! Alaska drive-away customer shopping the Dallas area for a new 3500 diesel. I focused on dealers near the airport and found Grapevine was next door. I requested and received an out the door price via text. Wade, the person described as the general man | Read Full Review4/20/2024 12:00:00 AM | Google
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★★★★★ K AliJohn really did a really good job and had a great attitude at the same time | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Miriam RamirezGreat service, nice and friendly atmosphere, will definitely come back and recommend it to anyone ask for Adrian García | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ AngelI had a wonderful and hassle free experience with my man AG, a great respectable Hispanic man by the way. He treated me fair & with respect the moment I got to the facility. I would highly recommend this place to anyone looking to get their credit score up & buying a verified/certified Dodge/Jeep/Chrysler or whatever car you’re looki | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Haris TareenExcellent experience, glad I got to work with Dakota. | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ ken galbreathAlways courtesy take care of all my needs , service writer is always keeping me informed about my service. Great job guys | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ Kristi BrownIt was a great customer experience to work with Heather and Hannah in the service department. They thoroughly communicated all details of my repair work | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ Bob PerkinsVery pleasant experience. Communicated well and truck was ready as promised | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ D GramsI have to say Grapevine Dodge/Jeep is where you need to go for service. They get you in & out & Dakota was very helpful and took care of all my needs!! | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ Priyanka ChaudhryMy go to place for Chrysler. Heather is just amazing and always very prompt in her response. | Read Full Review4/14/2024 12:00:00 AM | Google
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★★★★★ Brooke NapierMy service advisor Heather was very kind and professional! She was able to assist me with an issue that has been Ignored by my previous Jeep dealership for the last two years. Overall wonderful experience! | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ Robert RService at the Parts department is terrible. Clerk had an attitude as soon as I walked in. | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Erik SlaughterI needed a new Jeep and I got one! The process was very smooth! Kaden was the lead sales person. He was very Knowledgable and answered all of my questions. I could not be happier with my experience! | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Jason RisleyVery professional service department. They handled an important safety recall quickly and communicated very well in the process. I couldn’t be more satisfied with the experience. | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ cassidy greenThis dealership is a complete joke. We went in to purchase a brand new Rubicon, cash.. We had an offer for $1,000 off a new Jeep from Jeep itself and the manager, Shane Peck, told us its not valid. He then zoomed in to a generalized fine print that had nothing to do with the offer to tell us it wasn't valid. While we were looking on | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ SaintNick71Express Lane oil change was under one hour. Everything seems to have been done properly. | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Charles MaddoxService department is shady and incompetent, don't take your car here. Took my vehicle in to diagnose an electrical issue and they took my old battery and swapped it with a factory Dodge battery. They never gave me back my original battery which was still under warranty and the Dodge battery is dead and out of warranty. So I had to | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ Gayle WollardThis was my first experience going to the service department for my 2022 Jeep oil change. I had the pleasure of being assisted by Joshua. He was very pleasant and helpful. The waiting area was extremely clean, as were the bathrooms. The young lady taking care of the coffee bar visited twice while I was there. And, the complementary c | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Patricia MonsivaisThe people are great there. I will not take my jeep any place else! Thank you, Terry, for all your help. You have been wonderful every time I come in!! | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ James PierceGood people, fixing all Minor issues | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Nate EubanksI have dealt with Grapevine Jeep fie a number of years and have not had a bad experience. Service advisor, Dakota, has always given great service for my vehicle. I highly recommend Grapevine Dodge Jeep. | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Felecia Sherman (Fee)Heather was great! She kept us informed every step of the way, provided great recommendations, and was extremely knowledgeable | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Derrick SpenceTerry is a great Service Advisor. I always request him when I go to get my Jeep serviced when in Grapevine. | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ Alfonso RieraMy service advisor Rich and the entire service team did a great job with my vehicle. Customer service is outstanding. Rich kept me constantly updated and helped me with my warranty claim. Very professional, knowledgeable, and respectful. This is my new go to for service and maintenance. Keep up the great work! It is truly appreciated | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Thomas PanuthosThe service advisor was great. The issue was fixed quickly, drop off and pickup were quick! | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Erik CooperThe folks at Grapevine CDJR do a great job, and I always enjoy working with Rich! | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Jen PrinceService department was top notch. Heather went above and beyond to get my car in and out quickly. | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Mark UNZICKERService done in a timely manner. | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Melissa CuthbertRich was extremely helpful and courteous. Would highly recommend him as your service advisor. | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ DOutstanding recent service from Grapevine Dodge Jeep. Service advisor's name was Terrie. Very nice man - excellent service. | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Toriae SimsEveryone is always friendly and they keep you well informed about your vehicle. Their prices aren't bad either. | Read Full Review3/24/2024 12:00:00 AM | Google
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★★★★★ Rick SmithHeather knocked it out of the park on customer service! Consistent communication and timely service. | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ Craig BlackwellHeather was helpful in bringing to a close, what was made a tooth pulling experience by a previous dealer. You guys succeeded where Don Davis failed.Thank you. | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ joyce shermanTerry my advisor always takes great care of my jeep. | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ Shan JonesThe young lady Ms. Michelle was amazingly helpful and very positive and thoughtful and has much experience at her job and treats you like family as well going above and beyond to make sure you leave satisfied and with a smile on your face | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ Heather CampbellRich is always there to answer any questions and get me in and out as quick as possible. | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ Sheena JonesThe absolute best experience of car shopping I ever had!!! The entire staff was amazing, but Ms. Michelle my salesperson left a great impression on my heart!! She has a heart of gold and genuinely loves her career, and for that I am grateful that God lead me to her!!!! Thank all of you so much!!! | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ Chris diamondBest place to buy a car very friendly staff. In excellent customer service | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ brandi hunterNick was great. Very knowledgeable and very helpful. I felt like he was taking care of me and not taking advantage. He answered all my questions and didnt mind explaining anything. I love my 2020 jeep wrangler unlimited sports edition. I have wanted a jeep since i was a teenager, and nick and the team made it happen. Thank you so muc | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ G R YieldingSales, Service, Warranty all a lie! Save yourself grief, time and money and shop elsewhere! It’s a front. They $ervice you with $ale$ in mind then it’s game over. You become a thing of the past, out of sight and out of mind, sorry Charlie, next victim… I paid for my JEEP in Ca$h. They installed a faulty gps tracker that I had to hav | Read Full Review3/17/2024 12:00:00 AM | Google
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★★★★★ Nehemiah FranklinAlthough I do miss my man Dakota, my new service advisor. Miss Heather was a joy to work with. She was spot on thank you guys very much some kind of way you always seem to find competent people good job, Hi, five each other | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ P. M.Michele, was professional and has a great future in the business as a relationship builder. The Grapevine, TX location she works at made my buying process a breeze. Im enjoying my new Series III Wagoneer. I would certainly recommend her to friends and family. | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ Melanie BourgeoisRich in the service dept is always so helpful,knowleable and great to deal with. | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Mysty DurhamI had my car serviced at this dealership and they were absolutely the best. Joshua kept me informed of the progress and he treated me like I mattered. Yes I would return for any services needed . Thanks Joshua. | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ D&G YieldIt’s a front. They $ervice you with $ale$ in mind then it’s game over. You become a thing of the past, out of sight and out of mind, sorry Charlie, next victim… I paid for my JEEP in Ca$h. They installed a faulty gps tracker that I had to have removed out of town at another DCJR dealer who charged me $200+ to remove said faulty track | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ Josh CoburnDid a great job servicing my Ram. | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Chad ParkerRich in service communicated perfectly and for my repairs done sooner than I expected. | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Kimberly JacksonOver the years, GDCJ has taken care of me & the 3 vehicles that I've purchased from them with quality and respect especially since I'm a single female. Thanks for that! | Read Full Review3/12/2024 12:00:00 AM | Google
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★★★★★ Pablo BritoThey are a great dealership, I want to thanks Juan Cabrera from sales he is a great person explain us everything and he wasn’t pushy, they really work with all types of credits. Highly recommended | Read Full Review3/10/2024 12:00:00 AM | Google
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★★★★★ Desmond BentonGrapevine Dodge team work excellent hard to help get the deal done. Great job. | Read Full Review3/10/2024 12:00:00 AM | Google
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★★★★★ Greg JohnsonVery professional staff at this location. Efficient check in with the service advisor and updates regarding the status of the vehicle while in the service area. Pretty impressive! | Read Full Review3/10/2024 12:00:00 AM | Google
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★★★★★ John RossIf you have options to go elsewhere, I would. Bought a brand new truck and within 200 miles, same day. Check Engine light came on. Not the dealers fault, but the service after the sell is terrible. Could never provide tracking info on parts they said they ordered. Oddly they’d keep saying parts show coming in tomorrow, but no trackin | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Sally VarelaJunior was very informative and attentive and I am very satisfied with the service. Thank you! | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Trent HandyGrapevine Jeep listened to my concerns, diagnosed the problem and solved it quickly. | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ brandi hunterNick was great. Very knowledgeable and very helpful. I felt like he was taking care of me and not taking advantage. He answered all my questions and didnt mind explaining anything. I love my 2020 jeep wrangler unlimited sports edition. I have wanted a jeep since i was a teenager, and nick and the team made it happen. Thank you so muc | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Bikram BaniyaWent to purchase used Kia sorento 2019 for listed price $18,000, my trade in had -ve equity of $1500 but they ended up charging me $28,000 and didn't even disclose any numbers until I signed it even though I requested so many times. I felt like I was robbed. Should have walked away. | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Shane DonohueThey fixed everything i brought it in for. Did a great job. Pretty fast as well. Thanks Grapevine Dodge. | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Charlie GreeneI had been going to another Ram dealer but got tired of the poor service and no follow-up. I worked with Junior and was completely satisfied. Great customer service, he listened to and addressed my concerns. Thank you. | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ brandi hunterNick was great. Very knowledgeable and very helpful. I felt like he was taking care of me and not taking advantage. He answered all my questions and didnt mind explaining anything. I love my 2020 jeep wrangler unlimited sports edition. I have wanted a jeep since i was a teenager, and nick and the team made it happen. Thank you so muc | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ B. M.I have purchased two Jeeps from Grapevine Dodge Very Pleased with Dealership and Service Department | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ TRACY SNEEDCheyne and Kaden were nothing short of amazing. Super professional and very funny. They were amazing. They made the whole process quick and to the point. I will definitely be sending people their way!! | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ bigtrucker021Went in to this dealership to take a look around at what vehicles they had was interested in a dodge ram pick up truck did a test drive and I was very interested in getting this truck salesperson was very helpful in getting this deal done for me everyone was very friendly glad I stopped by and was able to get me a new pickup truck I | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Debbie JI was pleasantly surprised with dealing with this dealership. Everyone was very upfront and open with information. Customer service is excellent! I am very happy with the overall experience. | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Don AllenAs usual, I was extremely impressed by Terry and all the crew with a job well done. I will always use Grapevine CDJR as my favorite dealership. | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Shane DonohueFantastic experience from start to finish. They were able to find the car my wife wanted and the entire process was pretty smooth. Could not be more happy. Entire staff knocked it out of the park. | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Salim Sabathank you Heather on a great oil change service! | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Stacie AllenRichard went above and beyond to get my car in and out of service quickly. My mother has been going through chemotherapy and is about to go through surgery, I had an unexpected issue with the Jeep at a time when I really needed to leave town. Richard was sensitive to my situation and made sure I was on the road the day I needed to le | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Rico RodsGreat experience with Dakota , great service advisor , | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Carlos PiñonMuy amables el personal de grapevine dodge | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Quincy HobbsThe experience was great customer service was a 10 no other place like it | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Adam DyerReally nice working with these guys! I took my Jeep in for a washer fluid issue and they repaired my car for free, since it was a small issue. They also washed my car!! Joshua Southland was amazing! Everyone that I interacted with was so helpful and nice!!! Customer for life!!! Thanks so much!! | Read Full Review2/20/2024 12:00:00 AM | Google
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★★★★★ David FinchThis is the only place I take my vehicles for service | Read Full Review2/18/2024 12:00:00 AM | Google
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★★★★★ Nicholas ScalisiPOOR Communication and poor attitude/bait and switch-just like every other scamming Dealer. I inquired about a used 3500 Ram diesel through the Autotrader website last Monday. The truck I wanted was still in stock. I did the online trade appraisal on Grapevine Dodge website and it gave me a number, 3 days later then a "Manager" said | Read Full Review2/18/2024 12:00:00 AM | Google
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★★★★★ Todd BargyRich is a very professional customer caring manager who takes care of your every need | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ George SánchezWalking around the dealership on a cold Texas evening, my girl was cold because she forgot her jacket. Lucky Joey offered his jacket so I could stay warm! He was very helpful and super patient with us about our decisiveness. Great team, awesome atmosphere. I would only say the air needed more Dell and less Cheyenne | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Keith WashingtonOnly dealership I have dealt with since purchasing my vehicle from them in 2020. Love these guys! | Read Full Review2/15/2024 12:00:00 AM | Google
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★★★★★ Michael HolbertGreat easy to deal with and responsive when you have questions | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ Sonya DavisMr Terry is awesome and professional,he knows how to troubleshoot and get me in for my appointments | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ Louis SzaboI called and spoke with Service adviser Dakota Robinson and set up an appointment that same day and was taken care of immediately. | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ pocovistaI have bought several cars here and they do all our repairs. I wouldn't go anywhere else. They have always been fair and very helpful! | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ Latice HerronThe staff was excellent in assisting me with trading in my Jeep wrangler | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ ang lillyThank you to Derrick and Jimmy for getting me into my dream car. You guys never pressured us and the process went easier than expected. I appreciate your professionalism, guys! | Read Full Review2/10/2024 12:00:00 AM | Google
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★★★★★ Heather SmithA carless lady hit and totalled my PAID OFF truck so I was placed in the situation of having to purchase a new truck when I really didnt want to. After shopping around online for a week or two I came across the Ram truck I liked at Grapevine Dodge for less than I had seen at other dealerships. Distraught by the idea of having to deal | Read Full Review2/10/2024 12:00:00 AM | Google
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★★★★★ Hayden ClarkMy salesman Abraham was very informative of the vehicles he was showing me. He was also able to get my trade valued at a number that I felt comfortable with. Very appreciative for the team over at Grapevine. By far one of my best car purchasing experiences ever | Read Full Review2/10/2024 12:00:00 AM | Google
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★★★★★ The Alders TeamWe were very pleased with the service department. Rich was very informative! | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ Victoria BuffingtonAlways have great service! | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Taso KinnasI needed to get my truck repaired. Rich in the service department was great with communication and addressing all of concerns and questions. I would recommend taking you vehicles to get serviced here. | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Cathy DavisThey always do a great job taking care of my vehicle. | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Dave WhiteTerry was great Got me in quickly Oversaw the work being done Kept me informed every step of the way Thanks Terry You rock | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ Todd WilliamsYes Derrick my sales rep was a great person and very kind and small world we knew a lot of the same people and he was great all around and did not pressure me at all in any way like other sales people have so I loved working with him and I know if I have to buy another car in the future Derrick will be the first person I reach out to | Read Full Review2/4/2024 12:00:00 AM | Google
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★★★★★ jason lewisAlways great customer service, really appreciate it! | Read Full Review2/4/2024 12:00:00 AM | Google
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★★★★★ JT S.Nick (Salesperson) and Wade (Sales Manager) did a fantastic job earning my business on my new 2024 RAM 1500. It was a pleasure working with both of them and I love my new truck. If you are shopping for a new CDJR, ask for Nick!!! | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Rui BarrosStraight to the point and helpful in every way | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Lyle WhitsettMy service advisor, Rich, was very professional and courteous in explaining all that needed to be done. Service work was thorough and prompt. Recommend this CDJ location for service work. | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ TJ ListSmooth, professional, and painless process from statt to finish! | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ Austin BerriosRich was amazing with both communication and transparency. . Would recommend him to anyone. | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ Jackie MandigoI made a 10 am appointment but, there was no need for the appointment because it took over 2 hours before my oil change and tire rotation was complete. But great interaction and customer service. | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ chandler casey10 out 10 recommend!no matter how big or sma the purchase the team of employees here are friendly and pressure free. They are attentive to your wants and needs. Make sure you go here as you shop around! | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ Ruben OrdonezMy service advisor was Terry, he is very professional and patient with you. My experience there was great they kept me up to date with repairs. | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ Manwell BushExcellent customer service. Heather is an exceptional customer service representative. She took care of all my maintenance issues. Great service in a timely manner. | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ Randy PernesziGo ask for Joey Z. Dell Bell is great at making it seamless. | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ Clay GreeneFrom start to finish Grapevine CDJR is the best out there. We bought our 21 Jeep Grand Cherokee L there, and when a previous shop completely botched a 3 month repair from an accident, Grapevine CDJR had it back to us inside 2 weeks like new. Excellent service. | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Chandra KonsolJohn took great care of me and was very helpful when I brought my vehicle in for service. Thumbs up! ?? | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Mike SimonExcellent service with several updates. | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ Laura TijerinaFriendly staff, excellent customer service | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ Monica GattshallMy experience with service at GCDJ has always been great. I make my appointments online, they get me in quick upon arrival and keep me updated on the service. I always just wait while my car is being serviced because I know they will keep me updated. However, they do have a shuttle should I decide not to wait. The waiting area is com | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ Ian MidgleyRich is an absolute stud. I dropped my wrangler off to him & he fought tooth and nail for me to get the best deal on getting it back into service. He communicated with me through the whole process, provided me above and beyond customer service, and just the service alone will bring me back in to get my vehicle serviced and repaired h | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ Sonya DavisMr Terry in Service was very professional handling our Grand wagoneer. He kept us informed every step of the way. He is very knowledgeable of the vehicle,and we appreciate that very much. Mr Terry is a 10 for as I am concerned. Keep doing a great job. | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ Monte MitchellVery kind and thorough! Gave me a complete car analysis so I'll be prepared for what is needed for my vehicle in the future. Explained everything in great detail! Thanks for the professional service you provide! | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Ronnie BritoQuick and professional service . | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ Jim LynchDo not waste your time here at Grapevine dealership. Pre approved trying to buy a wagoneer and they won’t even talk price and don’t accept outside financing from local credit unions. There has to be a better car buying experience. Unbelievable! Maybe if there’s another dealer that monitors this page reach out to me to sell a car | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ ken galbreath2nd time in here I blew out my tire and had to have it towed in called and let John a service representative he put me down I arrived with the tow truck tow truck driver took care of the car unloading while went in to check in everyone just friendly and helpful getting things handled | Read Full Review1/21/2024 12:00:00 AM | Google
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★★★★★ Demeters WorkshopI recently had the unfortunate experience of purchasing a vehicle from Grapevine Dodge, and I feel compelled to share my disappointment with the entire process. While the initial interactions were friendly, the delivery of promised services and products left much to be desired. One of the notable issues was the inclusion of unnecess | Read Full Review1/21/2024 12:00:00 AM | Google
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★★★★★ Alex FrancoService representative Alec has gone above and beyond to help me with my issue with my truck. He has great customer service friendly and very respectful. | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ HELEN HARDISONGood experience kind and helpful | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ David AldridgeJohn got my truck in and out in a timely manner! | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ ken galbreathStaff kept on top of repairs and kept me informed how it was going | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ Doroteo ZarateGreat communication with me and get my vehicle repaired | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ JermaineHeather was amazing. She was responsive, informative and transparent which resulted in A+ service. She has earned my loyalty for all future RAM service needs. | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ Raymond LopezAlways work fast and efficiently to get you taken care of | Read Full Review1/16/2024 12:00:00 AM | Google
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★★★★★ Daniela HernandezTerry was amazing and very helpful kept me updated on everything that was going on with my car. Any questions I had he would make sure I would have the answers! | Read Full Review1/16/2024 12:00:00 AM | Google
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★★★★★ Jim Friedlein5 star experience. I found the truck that I wanted at an excellent price. Customer service was outstanding! Many thanks to the Grapevine DCJR team for a great truck buying experience. | Read Full Review1/14/2024 12:00:00 AM | Google
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★★★★★ Erica MillerI definitely will choose the Grapevine Dodge service center for my Jeep needs! Heather made sure that my experience was top notch! She explained all of my service details. I was out in the alloted time and they even gave me a complementary wash!!! | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ P FService work not completed as charged. Parts not replaced, confirmed by another Jeep dealer. The absolute worst place for service work. | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Raymond LopezFast and very hard working associates !! | Read Full Review1/12/2024 12:00:00 AM | Google
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★★★★★ David GroceGCDJ offers exceptional service with professional service advisors like Dakota, at a fair price. I couldn’t be more pleased. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ CASEY STANLEYI am with Transport Masters USA and will be picking up a vehicle for my cklient from here.....and wow...the 1st person that i spoke too, Abby, was a companies drream. She was the most polite , cariing reasonable and sougt out ggetekeeper ive ever delt with in my 25 years of sales... Grapeving DJC, you guys need to give this woman a r | Read Full Review1/10/2024 12:00:00 AM | Google
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★★★★★ Jeff BeaupainI have purchased several brand new Jeep Wranglers from Grapevine Dodge Chrysler Jeep Ram in Grapevine. They were straight up with pricing and fast with responding to questions. A couple of these vehicles were special ordered from the factory to the exact specifications that I wanted which is important to my business. I was surprised | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ Peter MarquartGreat service and Josh was a great service rep! | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ IS IT WEDNESDAY YET PODCASTMichelle was amazing and AG in the finance office got the DEAL DONE! | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ Gary HaagService dept is great. The sales side, like everyone else. They promise things and then don't deliver. It's the same old excuses you get at every big name dealership | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ L FI have had my car to this dealer twice now. i am very satisfied with the service and staff at this dealer. i feel like every question i have gets answerd to my satisfaction and i feel like my service advisors treat me respectfully and keep in contact with me on the progress of my vehicle. so far so good!! | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Garry and Shelly HodgesWe were treated very well at Grapevine DCJC. They were very accommodating and made us feel taken care of. | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Juan LedezmaAbsolutely recommend, great service and so professional team. | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Wayne Chernick5 Star, experience, Expected zero customer service, recieved alot more | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ syed hussainWe had a horrible experience at this place with classic bait-and-switch and rude/disrespectful behavior. The dealership jacked up the total price by almost $2000 (something called as Grapevine protection package) which is not optional. Then they started being very disrespectful and the finance guy named “Randy” was extremely rude. Hi | Read Full Review1/1/2024 12:00:00 AM | Google
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★★★★★ Nehemiah FranklinMy details are as follow. Mr. Dakota is a man on a mission from start to finish the very first phone call. He is on point very knowledgeable and very accurate in his assessments and time frames refreshing and just a pure delight to work with you guys really need to know who your keepers are Mrs. Dakota is the main keeper. Happy holid | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ William Keith CooperExcellent service with outstanding follow up and communication. I highly recommend this dealership for your service needs. | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Regis Mahoneythis dealership is very customer friendly, the staff go above and beyond to make sure your fully satisfied. | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ T ShrewsburyI was, yet again, extremely delighted with my Service Associate, Heather Gantt. She was pleasant, professional and efficient during our interaction at GDCJ on 12/26-27/2023. My vehicle needed repair work under extended warranty coverage. She contacted me at my home to let me know that my vehicle did not need a certain service but did | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Chris MitchellHeather was amazing! Very helpful, knowledgeable, communicative, and caring. Also, thanks for washing my Jeep after the service! I'll never go back to Huffines again. Grapevine DCJR has earned my future business. | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Adam ZeitsiffGreat experience and fantastic, low pressure support from the entire team. | Read Full Review12/30/2023 12:00:00 AM | Google