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Grapevine Dodge Chrysler Jeep

Grapevine Dodge Chrysler Jeep

★★★★★(499)read reviews
2601 William D Tate Ave, Grapevine, TX 76051
(817) 756-7294 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 07:00 pmTues: 07:00 am - 07:00 pmWed: 07:00 am - 07:00 pmThur: 07:00 am - 07:00 pmFri: 07:00 am - 07:00 pmSat: 07:00 am - 05:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Grapevine Dodge Chrysler Jeep

Grapevine Dodge Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (817) 756-7294 today to schedule your next appointment.

Our technicians at Grapevine Dodge Chrysler Jeep are ready to help you!
Business Link Logo

Grapevine Dodge Chrysler Jeep is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Grapevine Dodge Chrysler Jeep today at (817) 756-7294 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Maria Scoma
    I always feel valued and appreciated by the service team at Grapevine Jeep, they have an impeccable service team! | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Rickell Smith
    Jesus was the best . I would recommend anyone buying a car to come see him . He made the experience so easy and he was very welcoming . Cheyne had me in tears laughing as I signed my paperwork . I'm glad I made the decision to come to Grapevine CDJR . | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ TD North
    Joshua in service was very helpful. Went above and beyond | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Fred Lupo
    | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Brèanna Brèykel
    Everyone are amazing the best service in a while thank you guys !! | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Canales
    Easy to work with.. 3rd vehicle purchase here.. good people | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Deo NDANZIA
    | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ CDJ Freeman
    Terrible dealer, they tack on a $2k package on top of their pricing. Not transparent at all. And they won’t remove it. False advertising | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Mahlon Kevin “Kev” Coplon
    Flawless...I expect this to work like an ATM. Roll up, "punch buttons", roll out. | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Steve
    Yelp reviews are very misleading. I always glance over reviews before coming to a new place of business. I had ZERO problems! I’ll be coming back for service for sure. I initially called Monday morning soon as they opened and a friendly female answered the phone. She was able to schedule my Ram quickly for its recall and oil change. | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ tim hiatt
    We were really pleased with the professionalism of our salesman Jacob. He was attentive to our needs and wants and was a nice young man to work with. Props also goes out to the financial team in hammering out a great deal! Overall a great experience. | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Zainab Alghazali
    I loved coming here i had the best experience they asked me how they can help me get into a new car and worked with me to get my my budget and the best payment plan for me!! 10/10 experience | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Piñon
    Excelente servicio | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Sam Moore
    I took my 09 ram in for it's every 5 year check up. Rich in the service dept did an outstanding job getting my truck in and out in a timely manner. He kept informed on the process on my truck. Thanks Rich | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Carvalho
    I was very happy with my purchase. I bought a 2023 Dodge challenger RT brand new I went to various dealerships and Grapevine Dodge gave me the best deal on this vehicle. Dale was a phenomenal salesman from start to finish I would recommend if your looking for a new or used vehicle this is the place to go. | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ EliteOnDaBeatz
    Great experience and customer service as always. Even when I purchased my car from them last year. Great team in Grapevine and I'm glad to be apart of the family. | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Santiago
    Worst dealer in my area…….. | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Stell
    All around amazing service from start to close. Sales personnel were not pushy, they were very helpful. Management was very involved throughout the process and were also very courteous and helpful. The finance department was very organized and thorough. Definitely recommend Grapevine Chrysler Jeep Dodge for anyone's car buying need | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Deborah Willoughby
    I don't know why I made an appointment because 2 hours later my car is still in line for service. If you are looking for a place that honors appointments go somewhere else. | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Walter Santana
    Fast and friendly service the moment I pull into the service area. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Brian Koch
    Lost my wheel lock for my wife’s Jeep Wrangler. They were able to get it them off and replace my flat with the spare quickly. Service advisor was Andrew. Thank you all so much!! I totally thought I was hosed. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Colin Cohen
    Five star for everything but the facility which is very cramped. However major renovations are in progress but will still be a challenge for trucks. Offset by a willing and helpful attitude by all. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Dominique Hopson
    | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Jakob Theunissen
    Avoid this place at all costs!! I drove 7 hours after agreeing to and signing a price sheet that looked OK(except for their forced grapevine protection plan). Upon arriving and sitting down in finance to close the deal, they tried pushing their platinum bumper to bumper warranty (which is provided by their sister company APEX). I was | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Canales
    | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Todd Stoner
    Quick service and Andrew was a pleasure to deal with. | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ rhonda bartholomew
    Purchased a new Jeep grand Cherokee this week! The buying process was smooth and Cheyne our salesman was awesome! I will purchase another vehicle from the dealership in the future. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Quinn
    Superior dealership for service. | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Chandra Konsol
    Oleg was the most kind, polite, helpful person that has ever helped me. Excellent job done by him with communication and follow through. He provided me with stellar customer service. | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Hughes
    Roy & team were fantastic, thank you! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Tom Carse
    Took my Rubicon in for oil change and tire rotation. It was an absolutely efficient and hassle free appointment. The service advisor and the courtesy shuttle driver couldn’t have been nicer. | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ James Garrett
    Best experience ever!! Hands down. I highly recommend! | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Perret
    Great service, will be back in the future. | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Alex Parilli
    Great experience, good and honest service to my Jeep | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Mike Daughenbaugh
    Had a great service experience.... | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Wayne Williams
    I would be great if all Reps had a caring heart, like my Representative. | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Chris Perryman
    Everyone at the dealership was polite and friendly. They had the car I wanted to look at, promptly let me test drive it, gave me a fair price on my trade, and explained my finance options to me. I’ve purchased many cars from other dealerships, and this is as painless as it gets. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Randy Mulheron
    Awesome experience at the dealership and the Service advisor “Terry” kept me completely informed throughout the work. Great job! | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Sandra Bejar
    | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ FORD DESHEUQUETTE
    My experience was great Rich took care of me and had everything thing I asked for taken care of, would recommend purchasing a vehicle from them and have your service needs done there as well. | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Lesa Pamplin
    My son found the truck through the Chase banking app. I applied on Sunday and was approved immediately. I printed off the paperwork and put it in my purse. I received a call the following morning and set up a time. Drove to dealership and it was smooth sailing. The truck was already parked outside the dealership. Went for a test | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ The Blue Voice
    Worst Dealership in Tarrant County. Their service advisors will lie to you and are very rude! They are always over booked in Service trying to make as much as they can so for even the simplest warranty repair they want to keep your car 2-3 days! Their Director of service even threw my credit card at me and told me to take my business | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ X X
    Great experience. Rawly was grey to work with and he’s the reason I came back several times and eventually bought a vehicle. | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Pinder Chandler
    My service at the Grapevine location is always excellent and quick. The people are friendly and always willing to help get matters worked out | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Rahim Lalani
    | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Mike Martin
    Customer service is always top notch and they get to my car quickly. | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Karam67 “Who Asked”
    | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Brian Bull
    Bought a brand new 2021Challenger R/T TA in April of 2022. Wasn't informed that the car was involved in a incident/accident at dealership in January. Now trading in soon and just find this out. So my trade in value fell because of this. Also damage still hasn't been fixed. Grapevine DODGE has nothing but excuses and no return on phon | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Eber Ramirez
    * AVOID ANY BUSINESS IN THIS PREDATORY DEALERSHIP* One of the worst experiences that I had in my life. They will give you a certain price and whenever they print out the contract in finance, they will add add-ons to the car price at the end without telling you. They also were manipulating the numbers such as price of the car, trade i | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Esteban Larranaga
    Great experience overall. Terry was great as always. | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ ken galbreath
    Brought vehicle into have serviced your team did a wonderful job on taking care of me and my vehicle from start to finish, I’d hire them too work for me if I had a garage thanky | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Carpenter
    Great customer service! | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Valadez
    Purchased a vehicle from Adrian real helpful guy, not pushy at all was patient and helped me make the right decision. | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Bradley Dickerson
    Jimmy (sales manager) and Kaden (salesman) were probably the best salesman and sales manager I have ever dealt with. Even though it's a 90+ mile trip from my house I will definitely be back for future purchases. | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Suez
    I had purchased yesterday a Jeep Sahara at Jeep Grapevine in TX. I was very pleased with the attention and professionalism I was dealt with. In particular the sales agent was very attentive to our needs and was very courteous and friendly. I highly recommend the Jeep Grapevine in Texas. | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Phil Fagan
    | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Raymond Lopez
    If you have an appointment service advisor is always there and ready to assist you ! Rich does a great job of helping you asap to assist you and get work completed as soon as possible to get you going | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ T Shrewsbury
    I brought my 2020 Jeep GC HEMI to GDCJR for an Inspection service for TX state registration on 10/7/2024. As usual, my Service Advisor, Joshua Southard, was polite and professional in conducting our business. He is approachable and should be commended for his work. Thanks, Joshua and thanks GDCJR. Tom S in Colleyville | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Oscar M. Casillas, Jr.
    Service advisor, Olag, made every effort to get our car serviced and get the recall fixed. To boot, he got our car washed on time to drive back to Arlington for my wife's time for work. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ L F
    | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Rick Hardison
    My overall experience with Grapevine CDJ was outstanding. Kaden was a pleasure to work with and tried very hard to get the job done. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Jeremy Rogers
    I’m not sure they actually want to sell vehicles. Went in person, they quoted me a higher price than their online price. Then tried to sell me on their “protection package” which included “tangible items” such as an upgraded powertrain warranty to 5yr 100,000 miles… what’s funny is the online price for the vehicle CLEARLY stated the | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ David Jenkins
    Bought a new RAM 3500 here. Great people, honest communication, easy transaction. Recommend this dealer highly. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Mann Patel
    The best dodge dealership I’ve ever been too. The team they have are very nice and cool. They prioritize getting you the help you need and they make sure you get all set. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Austin Spann
    | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ aiden zatsepin
    They were awesome | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ H. Harley-Robinson
    Madeleine who was my service representative was very helpful and kept me informed about the services that were being done on my vehicle. I love the Grapevine Jeep location and the whole team is very respectful and accommodating....they truly make you feel at home!!!! | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Don Borthwell
    | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Lifetime Quality Construction
    Best experience I've had buying a vehicle. Quick and easy. They are upfront and give you the best price. | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ John Espinoza
    Had a great experience at the grapevine. Dodge haven't been here in a while. But this is where I initially bought my cars. Service was great, took my car for an oil change. Staff and service were great. Will be coming again. | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Darryl Bernsen
    | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Charles Gerth
    | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Matt Vallejo
    Oleg was my rep and was very helpful and honest. | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ T Shrewsbury
    I brought our 2020 Jeep GC with Hemi in for routine service @ GDCJR on 9/20/2024. My service advisor, Joshua Southard, was polite and professional and kept me informed over the short duration I waited for the service to be done. I will continue to bring our Jeep in for service and new car purchases to GDCJR in the future. Thanks for | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Cameron Steadham
    These guys were great today!! It is really hard to replace a locking wheel lug and the team at Grapevine Ram matched it in about 5 minutes! They were very friendly and helpful and at least 3 people came by asking if I was being helped and if everything was being taken care of. I am most appreciative of their help today. Thanks!!! | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Mack Sanders
    I have been using the store for quite a while. They're always friendly and professional. I have yet to have any problems. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Richard Barger
    Joshua was great, in and out super easy! | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ ylimeye
    | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Isaac Jr
    Just been to dealership for common services this weekend and it was a bittersweet. The Good Took a little over 2 hours for services requested but was fast compared to other places and open on weekends The Bad 1. Felt singled out as every customer was acknowledged several times about status of car repairs and I had to ask other serv | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Chase Bailey
    I recently moved to Fort Worth and after looking at reviews and calling other dealerships, I decided to bring my Jeep to Grapevine for service and I am very glad that i did. Every person I have encountered here has been nice and helpful! 10/10 for sure. as long as i own a jeep i will bring it here. | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ mari price marium_p@yahoo.com
    | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Scott Roan
    | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Jason Cruz
    My service Advisor (Oleg) was very helpful. He took care of me from start to finish. He was very informative but not pushy. He made sure I understood what was recommended and what service was due next visit. The Wagoneer has a trunk door closing problem and he help me set up an appointment to see what could be done. | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Mike Hickmott
    2025 Dodge Ram was having misfires. Quickly diagnosed and fixed. Great customer service | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Michael Urgell
    Fast, reliable, efficient | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ adriana sanchez
    I was well taken care of and was informed of everything I needed for my vehicle. | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ David Braziel
    | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Donald Crowder
    | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ PerpetualMotion350
    Top notch, professional, always a stress free experience. | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Gagnon
    I will be contacting the news and the bbb as well as additional channels via social media. Was supposed to receive a gap refund check however D Thomas is now stating “no check is coming” and that’s my refund was sent to chase and applied to my car payoff. My care was paid off 100% and this was the only way that I could even cancel m | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Kenneth
    Nice staff , everyone was so friendly. Great job !!! They got me in and out , no hassle. Plus a free car wash. Definitely my go to dealership. Thanks guys keep up the good work and GREAT ATTITUDES !!! | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Hunter Hall
    Both of my batteries died on my 2022 Jeep wrangler. They were able to me in immediately and replace them same day. | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Jason Daaboul
    I had a great experience today! The entire team was very friendly and helpful. They did a great job and had me taken care of quickly. I’m very satisfied! | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Conner Brady
    Heather was awesome and they did great work on everything! Would come back in a heart beat just for her. | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Martha Arévalo
    | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Mike Newell
    My service rep did an outstanding job of getting me set up for service, keeping me informed and getting me back on the road quickly! Thank you | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ chris r
    You don't NEED the vin to check for an air filter for a 2018 6.7 3500. | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Quinn
    Superior communication | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Victor J. Paredes G.
    | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ D M
    From start to finish I was kept informed about my truck. Not only by text but phone communication. My expectations were high and they were met. | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Maurice Burkes
    | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Jason N
    The parts department employee was very rude. He gave me an attitude the whole time. Every question I had he would give me a disgusting face and reaction. He even talked to his own co-worker with disrespect as if he owned the place. It didn't seem like he wanted to help me at all. At this point he should just quit because it doesn't s | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Khalil Makarem
    | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Corinne G
    The service advisor Rich did a great job on keeping me informed of the status of my Jeep repair. He always updated me and kept me notified. | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Natanael Rodriguez
    Very well organized. Friendly environment, profecional employees, 100% customer service ?? | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ James Wilson
    Terry is very knowledgeable and experienced as a service writer. GCJD is the only place I will bring my Ram truck or my wife’s Jeep to have service done on them. Great job guys! | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Matt Palmer
    Was a great experience and was always kept in the loop | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Jay Simpson
    Grapevine DCJ service is great. They always take care of me. | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Heather Daeger
    I just had my 200, 000 mile service and I'm really happy with the service. Maddie my advisor was great in keeping me informed on the progress. | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Adam Sturgeon
    Dakota gave timely updates, honest communication, and you fixed two issues (failing oil pump & transmission) under power train warranty. I couldn't be more pleased. I will recommend your dealership for repairs over Autonation and Huffines all day long. Thank you! | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Gracie Reed
    Thank you to Cheyne Peck for going above and beyond to help me! He did a great job getting my needs met! Thanks to Dakota for getting my truck fixed in a timely manner! | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Nicholas Ogunmola
    Excellent communication and timely completion of service. Was able to receive and decide on items that were noted on inspection to need changing. Service rep was amazing. Will be back. | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Craig Atkins
    | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Anabel Echazarreta
    It was an outstanding experience! Mitchelle Lewis exceeded our expectations of how easy was the process of purchasing a new car. Her professionalism helped us to feel confident about buying a new car, at the right location for a very good price! We appreciate Michelle Lewis and Cheyne Peck of the financial deparment, their commitm | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ jessica galindo
    Have taken my vehicle in 3 different occasions for the same issue yet they keep saying everything is fine. Drove my vehicle to dealership no issues starting the vehicle . My vehicle not starting was not why I took in my vehicle. However they indicated they had to jump start my vehicle to move it. When appointment was made they told | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ James Bean
    | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Earnhardt
    Great experience w/ Cheyne Peck. No pushy sales and they were able to find a bank that beat the rate of my credit union, which was a pleasant surprise. Very happy with the transaction | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Daisy Serrano
    Amazing communication, kept me updated all the time. Explained very well the work that was done. Would definitely recommend friends and family to schedule an appointment. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Mr. Quick
    Just got my routine maintenance done on my Jeep this morning. The service was excellent, the people were friendly, and the job was well done. They even washed my Jeep! Definitely had a great experience and I recommend going to Grapevine Dodge Chrysler Jeep Ram for all your automotive needs. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Joye Bayuk
    Thank you Rich for a wonderful experience as always | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ asad ali
    | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Fischer
    | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Louis Szabo
    I had as usual a Great experience, contacted my service contact Dakota Robinson, brought my Jeep GCL in for service and he had my loaner car ready and I was on my way in minutes. | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Anton Haliburton
    Service is consistently great here, always quality work and never pushy or trying to sell things you don’t need , really like this place | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Jaime Garcia
    | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Chris Thomas
    I was having trouble with my Jeep and they were able to get me fixed up in a timely manner. I would definitely bring my vehicle back here again for service | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Hannah B
    Got my new truck yesterday. Everyone was great. They got me approved and the exact vehicle I wanted for a great deal. Highly recommend. | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ diane mcgee
    Terry was fantastic to work with! | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ King Nothing
    Great experience, very knowledgeable and nice people. I don't trust my car with anyone else anymore and Heather Gantt always makes sure I'm taken care of | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Debora Marroquin
    DO NOT BUY A CAR FROM THIS DEALERSHIP. They do not stand behind the lemons they sell. I did the mistake of buying a used car from them about 5 months ago, and I’ve already had to take the car back 3-4 times because of issues that conveniently aren’t covered since the car was sold out of warranty. The extended warranty is covering s | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Lil Garrett
    Great experience! Would not go anywhere else. Need a great service advisor? Ask for Jennifer. You won't get any better. | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Veronica Paige
    I had my car to another dealership 4 times. They could not find my issue. In 24 hours DCJ found it. The service was like a 5 star resort, from pulling up for start of service, to pulling away after. They were always in touch throughout the time having my vehicle. Although they are an hour or so from my home, it was definitely worth | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Casey Roebuck
    Really great team at this location. Kaden was very attentive and helpful with finding the right vehicle and Cheynne made the signing process real simple and easy. Awesome help here | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Michael Butler
    Great service and awesome service team ... | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Chad Parker
    Quick Great Service with a Smile | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Adelene Garcia
    Love Heather! She explains things so well so I can understand! She listens to all my concerns and is always professional. Will always choose heather to help me in the future! | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Don Timmons
    | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Francisco Cavazos
    | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Lynnette Gonzalez
    Took my Jeep there for recall work. Dakota provided excellent customer service and updates. Everyone at the facility was extremely nice. Definitely will use them in the future. | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Arriaga
    Rich ( in the service department ) was great ! I work remote and had to been in office in Westlake the week that my check engine light came on. I live in East Texas ( 3 hrs away) so panic set in for me. I called on Tuesday and Rich told me To bring it in to be diagnosed. I did just that Tuesday evening ! Rich told me that he understo | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Kathy Buick
    The work was done efficiently, on time and everyone was extremely helpful. Totally recommend your service | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ ND 4LIFE
    I cannot say enough good things about the service department at Grapevine Dodge Chrysler Jeep Ram. From the moment I walked in, I was greeted with friendly and knowledgeable staff who were eager to assist me with my car troubles. The technicians were thorough in their inspection of my vehicle and quickly diagnosed the issue. They ex | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ David Groce
    Needed tires and an oil change. Called in the morning and Dakota got me in and out same day. I received excellent service at a fair price all at one stop. That’s hard to beat. And they even washed the car. | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Matt Palmer
    HeTher was great. Kept me in the loop and was in very professional. Highly recommend using Heather Gantt | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ G
    Grapevine Jeep- awesome. They are courteous, professional and get the job done. They go out of their way to make sure their clients have a great experience. The only issue I had is I was told my car had been washed, loomed great and was ready to go. It was dirty and there is a place on my back bumper where the paint is coming off li | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Kelli Coleman
    Jeep Grapevine - I recommend! Terry in the service dept. was in communication with me the entire time… and my car was actually repaired as I requested. Thank you! | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Lauren Stukey
    Great experience. Olick was amazing to work with. He was transparent, kind, funny and made my trip extremely pleasant. Will definitely be coming back! | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Sterlton Wenner
    Mr. Prado the mechanic took extra time to make sure my vehicle was taken care of and my concerns were addressed. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Chris Southerland
    I was very pleased with the turnaround of my vehicle and the care that they took with it. I ran over a screw in the parking lot before I left and my tire started going low so I pulled back around and they fixed it for me right away. Excellent service. You'll be seeing me again. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Reyna Hernandez
    Great place. Love the customer service experience. Will definitely continue to take my car for service here. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ William Baker
    Service department is first rate. Prompt professional service, good communication and follow-up after service is complete. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Zac Botone
    excellent service on my Ram 1500. have been a customer for 10 years. service department is second to none. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ RON SHELDON
    I am huge fan of their service and people who take care of you. They are prompt, keep you informed during the process and professional. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Drea Littlejohn
    I have gone to Don Davis in Arlington for at least 10.. I tried to get in this month and they pushed me out for 7 weeks. I absolutely did not have that experience with Grapevine Dodge. Josh and everyone there was fantastic. I was so worried about my car, but Josh was super helpful in explaining what my options are and kept me info | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Roger York
    Great service and very fair pricing. Honest dealers for a change. | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Kelli Coleman
    After having a bad experience at another location I’m so happy with Grapevine. Terry was very helpful and kept me updated on my car. Thank you! | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Lee Wise
    The best customer service I have ever experienced at any car dealership! | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Topacio Garcia
    Great friendly team they helped soooo much and pushed the bank until we got what e wanted at a price we were comfortable with . Thank you grapevine dodge . We know where to go when ever we need a new car again!! | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Nick B
    Good, quick service. Easy to schedule. Richard the service advisor was great. I didn’t feel like I was being pressured to add anything other than what I asked them to do. Plan to continue all my service with Richard at this dealership. | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Holly June
    Heather, you are a Queen! Thank you for being so great at your job! My car is running like new and I couldn’t be happier. So glad I drove it in from Austin when I could’ve found someone much closer to home. I’m forever grateful! | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Bland
    They’re awesome and they have great teamwork they’re nice. They make things happen and they put a smile on your face will come out of there. Happy they make sure it happen?? | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Tom Wagnon
    We had always bought and brought our vehicles here for service until recently we switched to a dealership closer to our house. We were very unimpressed with the level of service received from the other dealership so now we will only go to Grapevine DCJ. I did not have an appointment but they still got my Jeep in for an oil change qui | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Adel Sorial
    | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Connors
    I have had multiple instances of great customer service here where the service team went above and beyond what is needed to make the experience a great one. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Randy Graves
    Friendly, but just a little slow. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Tracy Abrams
    The staff are always so nice and the facility even during construction is clean and inviting. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Chris Hayes
    | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Alfonso Riera
    The service advisor Heather was fantastic! The service mechanic performed the service flawlessly and immediately! I've received service there twice and both times have been very impressed. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Jean VanSchaick
    Great service. Dakota listened to my concerns and helped with every one of them. | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Monte Mitchell
    Great service and kindness! Everyone is so helpful! | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Michael Arnao
    Great experience, professional, and high standard of quality. Nice vehicles, would recommend. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Thigpen
    Go out of my way to go to this dealership because they always take such amazing care of us! Could not recommend them enough!!!!! | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Jackson
    My service advisor was fantastic! She let me know my status on oil changes/tire rotations left on my package. Got me in & out in a little over an hour, and that included washing my ??! It was great! | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ J Flux
    Horrible service. Told service department to change transmission oil and pan gasket. Did they do it no NO instead they ignored what I asked to do and did only a transmission flush $523.13 . I told them my pan gasket was leaking that is why I needed it change. Now I have Transmission fluid leaking on my driveway. These people are | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ ken galbreath
    Yes they were right there to meet me at my vehicle before I even shut it off, quick on the draw to get me taken care of,, Heather I was my service rep gave her 100% to get me taken care of, thank you for great service | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Brad Raburn
    | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Dave Holman
    The purchase of my new truck was stress free. The salesman showed me what I asked for and didn't use annoying upsale tactics on me. The finance team laid out options and let me make decisions without pushing me. Great staff! I felt like a person and not a sales target. | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Dawn Martin
    Michelle was awesome! | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Tom Carse
    My service advisor at GCJDR is Heather. She is wonderful! Super efficient and a genuine pleasure to deal with. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Scott T
    Everyone I dealt with was courteous and professional! Thank you! | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Katiana Dueñas D
    Excelente atención | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Jenny Newton
    Maddie was my representative there for my service. She was friendly. Efficient got everything taken care of me quicker than I expected. Great job job! | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Doug Mac
    Excellent service as always. Super people all around. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ JT S.
    The service department is fantastic. They have a friendly staff, quick service and a comfortable waiting area where you can work while you wait. Highly recommend. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Buzz Kyler
    DO NOT GO HERE!! The service department tried to scam $9,000 out of me for AC warranty work. The Warranty people saw there was no need for replacing the head gasket or AC compressor. Grapevine charged me $245 diagnostic fee. I took my car to a reliable repair shop. All I needed was a boost of freon. Come to find out, the scam is to | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Elisa Le Masson
    I bought my car in December, and since last month they have been calling me millions of times and sending me constant text messages saying that they had a really good deal for me that they wanted to buy my car at an above market price so I can get another one , after a lot of insistence I decided to go there to see their offer, when | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ June Guy
    Funny thing, asked the price less tt&l. They shot me a price and witth tt&l they acted like I was trying to steal the vehicle. The price was their offer. Not mine.... yet when the deal was done added thousands of dollars to the PRICE they quoted. Dishonest and misleading false advertising. You can do better.... but not with my $$$$$ | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Matthew choi
    | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Chad Wilkinson
    I would not come here. I have had my truck serviced here for about 4 years. This time I came in and they quoted me for a cabin air filter replacement. My truck does not have a cabin air filter. I can’t trust anything they tell me. | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Ricky Dorsey
    I recently purchased a new truck from Jacob and the staff at Grapevine CDJR and I couldn't be happier with the service I received. From the moment I walked in, I was greeted with friendly and knowledgeable staff who were eager to help me find the perfect truck for my needs. Jacob was extremely helpful and patient, answering all of my | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Steve Biersdorfer
    | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Pilar Villanueva
    Really appreciate how they helped me with my vehicle, Rich is awesome person and good advisor, nice service and always they keep me on touch with the labor. | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Cathy Edley
    Wonderful experience at Grapevine CDJ. Salesperson Kaden and Jeremiah, Sales Manager Jimmy as well as Jay in Finance were great helps to us with our new truck purchase. We were in from out of state visiting family and they made the whole purchase quick and easy. | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Chapa
    Very respectful, no complaints thanks. | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Juan Ozuna
    My family and I drove 4hrs from San Angelo and were not disappointed. I purchased a Grand Wagoneer from Michelle. The management were not pushy and very transparent with numbers. I highly recommend. | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Dee Dee Ashmore
    Grapevine Dodge is the best dealership, hands down. Always great service with a great team of service reps. | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Jesse Peach
    | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ David Helms
    Fast, thorough and friendly. | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ James
    58 year old, Been buying cars my whole life. Cheyne gave me the best car buying experience so far. No B.S., straight, to the point, fair price on trade in, no underhanded pricing. In my opinion, best Jeep dealership in DFW. | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Dora Coronado
    I love this dealership. They are professional, courteous and efficient. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Mary Brown
    The service manager Terry took extra care to ensure my vehicle would be serviced and returned the same day Highly recommended | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Clifford Baumgardner
    The staff here is extremely friendly and professional. I would recommend this dealer to everyone. Truck looks great in the driveway! Thanks AG! | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Tonya A
    Anytime Dakota is involved he helps make my service go smooth and he is kind and professional and real! Thank you Dakota and the technicians behind the scenes. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Raymond Lopez
    Associates are always after the best interests in needs of repair or maintenance to your vehicle in bery professional manner | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Charles Wooldridge
    Dakota was excellent in customer service | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ David Powell
    Loving the great servce here!! | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Brian Sanford
    Michelle was phenomenal to work with probably the best car sales person I have ever worked with | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Danielle Sanford
    Michelle went above and beyond and made things happen. She was very well educated and super respectful. Jay made sure everything at signing was explained and so helpful. Went in the next day and felt very welcome thank you for the experience. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ fahim z
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Ana Maka
    1st of their customer service was 10/10. And then their service is another 10/10 because it was completed on their projected time. I went in for a full service and also to check on my brake. They keep me updated on the status while I wait at the waiting area drink my free coffee ??. I would recommend them to anyone ???????? | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Skrilla GGG
    Black guy with dreads at part department was unprofessional, didn’t even try to help cause I didn’t have a vin number talking bout “that’s just guessing” | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ james heiselmeyer
    | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Eric Gonzales
    Heather Gant took good care of me in the service department 10/10 | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ David Dryer
    | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Harris
    | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Kerry Hicke
    I really appreciate the constant communication/updates on my vehicle my service advisor (Rick) gave me at Grapevine Jeep. I also appreciate that they still vacuumed and washed my car regardless of all the rain we've had. | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Bonnie Taylor
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Davis
    Kaden Walters was amazing and the whole management staff went out of their way for me. Definitely recommend. | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Frank Williams
    Great service. I'm from Illinois and I was amazed with the work the team does over there. John was amazing. I came there asking for a certain part, he then quickly took a look at my vehicle and suggested the correct part I was looking for. Then proceeded to fix the problem within a couple of hours. Grapevine, great job. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Brass Coup
    Great experience at the service department. Great folks to work with, Joshua is the best! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ vgl3
    Thank you all for your outstanding customer service and support. Special Thanks to my Service Rep Heather, for her effective communication, knowledge, and helping me resolve the issues with my vehicle! | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Ken Inhoff
    I had an oil change set up on Friday with G rapevine Dodge Chrysler Jeep RAM. But they squeezed me in early on Thursday afternoon during the thunderstorms when I had some more time. Quick, easy, and effective. Love it when a plan comes together. | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Philip Sain
    | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Diana Laws
    Needed to get my vehicle serviced in the midst of graduation season and family coming into town, there was also a recall on my vehicle. I dropped my truck off at 7am, explained to my situation to my assigned service rep, Joshua. He told me he would do his best, and he did just that. My vehicle was returned same day as not to disrupt | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Graziela Siqueira
    | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Acquanetta Coleman
    | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Curtis Fortner jr
    The overall experience was very good! It was a pleasure to work with Adrian! | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Toriae Sims
    | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Duke Tran
    Received a call from a customer rep about selling my car. At first, I was hesitant to drive an hour away because we had a long day from going to different dealerships to maximize our trade-in offer. But the rep appeared to be honest and sincere about matching my expected appraisal. I told him to expect me coming to get my car apprais | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Jay
    Maddie in the service department was amazing, i came in freaking out about my car and she was so calmed and walked me through everything I needed to know step-by-step to really relax me on my vehicle getting serviced for the next few days. She kept in contact with me every few days keeping me updated! I appreciate her she was truly a | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Jon Jacobson
    Bait and switch. | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Payne
    Offered to buy a jeep today at the listed price on their website, and no it’s not a typo, there’s 2 jeeps on their dealer lot available, but for $8k more than listed online. Asked them to provide the discounts as shown. Total gimmick and prime example of why people hate car dealerships. I wouldn’t waste my time or money here with a d | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Jamie Luckett
    | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Erin Meharg
    Great team you have there. | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ MICAH
    You will not win 2500 in their give away. If you show up they’ll give you ear buds because that’s really what your winning number is IF they even have the ear buds. What the heck kind of advertising is this. | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Kev Juliano
    Michelle got us an amazing deal and helped us tremendously. Best sales woman ever! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ James Mullins
    I brought my 2020 Grand Cherokee here after going to the dealership in Frisco. The quality of service here was 100% better. My service advisor, Heather, is truly 1st class. She understands how important communication is, and she is a consummate professional. I had two warranty claims and a handful of maintenance done this visit. It's | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ David DeCoeur
    Scam Alert. Go anywhere else. Expect the opposite of what you are promised. Bolt!! Alaska drive-away customer shopping the Dallas area for a new 3500 diesel. I focused on dealers near the airport and found Grapevine was next door. I requested and received an out the door price via text. Wade, the person described as the general man | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Marty Carter
    | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Ralph Sardo
    Excellent experience here at Grapevine CDRJ, Very professional and and knowledgeable staff. They have a huge inventory and everything your looking for! | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Ligoci
    Sharing my outstanding service here at Grapevine CDJR. Professional service and sales department. They treat everyone great and we feel right at home when we come here! Thank you Grapevine! | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Tom Carse
    Ask for Abraham if you are looking for a new Jeep! | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Taylor Morgan
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Celina Casillas
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Kodi Raisor
    Scam alert: I recently purchased a vehicle from this dealership and after doing my own research, I can tell you all just how deceitful and dishonest this dealership was. As others have mentioned, they do not fully honor their online advertised pricing, rather place them behind a commonly known tactic called bait and switch (blocked p | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Money mike Lift king
    They scammed me I’m going to report them to attorney General and the BBB TXdmv for false advertisement wasted my time and money I called up there and they said come get your money $2500 for sure. Not a nice thing to do when most Americans are struggling. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Henry Stroup
    I recently had the pleasure of working with Aaron from the parts department at Grapevine Dodge Jeep Ram, and I could not be more impressed with the exceptional service he provided. I needed a front license plate bracket for my 2022 Jeep Grand Cherokee, which we purchased from a different dealer out of state where a front plate is not | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Rosas
    Great service and awesome front desk personnel! | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ danielle p
    | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Anna Thomas
    Absolute scammers. I literally just got out of the hospital from trying to unalive myself and I got this letter in the mail that said I won $2,500 and I was like wow. I’m meant to be here. Gods showing me that I am. And these scammers were like here’s $15 ear buds. Now I feel completely hopeless again. They should really think about | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Money mike Lift king
    They scammed me I’m going to report them if I get attorney General for false advertisement wasted my time and money I called up there and they said come get your price for sure. Not a nice thing to do when most Americans are struggling. If I get enough thumbs up I will leave an email where everybody can send me their information and | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Sonny Holmes
    This is the worst dealership ever. Bait and switch at its finest don’t go here | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Carr
    Grapevine Dodge Chrysler Jeep Ram dealership is dishonest and scams customers into providing information to the company. The company used false advertising and lied about giveaways. This shows that the company does not care about the best interests of their customers and is all about a cheap draw to get individuals to visit their dea | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ MrMase12
    Didn't get a wrangler today but will be getting one from this dealer soon. Phillip was very helpful. Waiting until years end or until the little is front facing in the seat | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Bill Miller
    Amazing group of people to work with | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Robert Merryfield
    What a great experience everyone was very helpful | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ David Aldridge
    Friendly and fast service. Thank you Richard Hoch! | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Joel Alvarado
    | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ josh kent
    | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Don Allen
    Terry with the Service Team was outstanding. He provided great service and updates throughout the entire process. I highly recommend working with Terry. Awesome job Terry! | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Marcus Wair
    | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Darren Baker
    Good | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Paul Gerber
    Heather was awesome and I don't mean for that to be hyperbole. She was honest about what I should expect in terms of turnaround time, while also getting to work immediately in an effort to expedite my request because I was in a tight spot. She was thorough in her communication and kept me aware at all times. I am very appreciative an | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ David Van noy
    Grapevine Dodge made it so easy to purchase my new Jeep Wrangler. They were all so professional and Brandon went the extra mile to make this one of the best car buying experiences I have ever had!! | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ chuck russ
    Had a great experience at GDCJ recently, took my Dodge Ram 1500 in for oil change and tire rotation. MADDIE King my service advisor had me in and out in 30 minutes. Really appreciate that!! | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Robert Roberts
    Great service at a reasonable price! | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ blake smith
    | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ Keith Cooper
    Every time is always the same… EXCELLENT! | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Garry and Shelly Hodges
    Great service | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Porschea Shed
    Kaden is a great Sales Associate. He did not stop until my deal was done and I was happy with the outcome! That is how Customer Service is supposed to be! I was very satisfied with my vehicle and I appreciate the service that I was given! 5 stars for sure ?? Thank you Jimmy and Jay as well you guys are all awesome! | Read Full Review
    5/4/2024 12:00:00 AM | Google
  • ★★★★★ Jordan Lee
    | Read Full Review
    5/4/2024 12:00:00 AM | Google
  • ★★★★★ Ron Allen
    Great service, great communication. | Read Full Review
    5/4/2024 12:00:00 AM | Google
  • ★★★★★ Aj_ 24
    I had such a non stressful experience with Michelle and would recommend her to all first time car buyers and much more.Being a first time car buyer really made me nervous as I only knew what I saw from TikTok lol but Michelle walked me through the whole process and was able to help me with the price and work with my budget.I went to | Read Full Review
    5/4/2024 12:00:00 AM | Google
  • ★★★★★ Ana Ramirez
    | Read Full Review
    5/4/2024 12:00:00 AM | Google
  • ★★★★★ vanessa Williams
    Joshua was an awesome person to work with and respond very quickly to my question. | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Dava Gochette
    I had an amazing experience from Rico and Jay (finance manager) and everyone who assisted throughout the process! I purchased a 23’ Hyundai Elantra and I absolutely LOVE my new car . The process didn’t take long at all. Best experience I’ve ever had! | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Rick McLellan
    | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Vince Roberts
    The best communication in years I've had there, I also didn't think I would like appointments but it was great. I was in and out. | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Azucena Ortiz
    I’m very pleased with the service. Richard is very professional and pleasant. Service time was very quick | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ ND 4LIFE
    ?????????? I recently had the pleasure of visiting the Grapevine Dodge and Jeep Service Department for a routine recall inspection and service on my beloved Jeep Grand Cherokee. To say that they exceeded my expectations would be an understatement! From the moment I stepped into their state-of-the-art facility, I was greeted by a team of f | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Louis Szabo
    I called my service writer Dakota Robinson, and he took great care of me, scheduled my vehicle in and stayed in communication with me until it was completed. The Technician Josh Reynolds is the greatest! Great work and always does the job correctly and I’m OCD. | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Taylor Williams
    Great Service! Heather provided me with the utmost customer service experience! Great asset to any team! | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Richard Quintero
    Randy was a pleasure to work with, fantastic sales associate. Friendly and very helpful each time I talked to him. Made the process easy on my part. No sitting in the dealership for hour on my part. Straight forward pricing with no surprises. The finance dept was great as well. Awesome experience and if I get a dodge or jeep vehicl | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Colette Chase
    Heather was awesome! She provided professional quality service! Grapevine dodge is very lucky to have her as part of their service dept team. Thank you Heather! | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Robert Morin
    Rico provided excellent customer service, he was very informative, and we will be happy to refer customers over to him. | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Danny Maynard
    Great experience at Grapevine Dodge Chrysler Jeep. Rico, in sales, was fabulous... attention to detail, follow ups (but not overbearing) and patient. Very knowledgeable. Would use them again | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Esteban Larranaga
    Excellent service! | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Martin
    Nick Martin and his team were very kind and helpful. Just leased a 2024 Jeep Wrangler. Thank you for all the help! | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Joe O
    I had a 10:30 appointment and actually got there 2 hours early. I was taken care of as soon as I drove in. I told them I had to get back to work and told them how far I had to go. I was out of there in just under one hour. I live 45 minutes to an hour away and I do not mind driving the distance to bring my jeeps to them. | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Antoine Crosby
    Dakota in the service department was GREAT!! No issues whatsoever. He even threw in a little treat and washed our company vehicle. | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Ivory
    If I could leave 0 stars I would! This place is a JOKE. They thrive off hate & allow bullying of employees.. Also believe small children having seizure's is an excuse to not come to work and will fire you for it ! Please do not work here or even give your business to people like this! We need more kindness in this world.. shame on yo | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Smith
    I worked at this place for 4months and was continuously harassed and bullied by a team lead of mine, now 4months later i was terminated, and my sister and friend left reviews and i received a call saying that i would be sued if the reviews weren't taken down. ?? have fun sueing me for my 1st amendment right ????, i highly recommend not | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ 1fly
    Terry was great and was very friendly | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Gregory Burton
    Rich is a great service advisor. | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Hanna Tayara
    Abraham was the sole reason I bought a car at Grapevine Dodge. I had visited several other dealerships prior only to be extremely disappointed. I knew exactly what I wanted in a car and I gave Abraham a near impossible challenge to find a car that had everything I wanted in it. Abraham went above and beyond, not only did he find the | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ Derek Thorn
    DO NOT BUY FROM THIS DEALERSHIP! PRICES ONLINE ARE NOT THE PRICE ONCE YOU GO IN. STAY FAR AWAY FROM THIS DEALERSHIP. THEY DO NOT HONOR TRADE IN VALUE ONCE THE DEAL IS FINALIZING. | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ Salim Saba
    Thanks to Dakota for taking care of the service as expected! | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ David DeCoeur
    Scam Alert. Go anywhere else. Expect the opposite of what you are promised. Bolt!! Alaska drive-away customer shopping the Dallas area for a new 3500 diesel. I focused on dealers near the airport and found Grapevine was next door. I requested and received an out the door price via text. Wade, the person described as the general man | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ Carl Holveck
    | Read Full Review
    4/19/2024 12:00:00 AM | Google
  • ★★★★★ K Ali
    John really did a really good job and had a great attitude at the same time | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Miriam Ramirez
    Great service, nice and friendly atmosphere, will definitely come back and recommend it to anyone ask for Adrian García | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Brian Hawthorne
    Great service | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Angel
    I had a wonderful and hassle free experience with my man AG, a great respectable Hispanic man by the way. He treated me fair & with respect the moment I got to the facility. I would highly recommend this place to anyone looking to get their credit score up & buying a verified/certified Dodge/Jeep/Chrysler or whatever car you’re looki | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Haris Tareen
    Excellent experience, glad I got to work with Dakota. | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ ken galbreath
    Always courtesy take care of all my needs , service writer is always keeping me informed about my service. Great job guys | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Kristi Brown
    It was a great customer experience to work with Heather and Hannah in the service department. They thoroughly communicated all details of my repair work | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Bob Perkins
    Very pleasant experience. Communicated well and truck was ready as promised | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ D Grams
    I have to say Grapevine Dodge/Jeep is where you need to go for service. They get you in & out & Dakota was very helpful and took care of all my needs!! | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Priyanka Chaudhry
    My go to place for Chrysler. Heather is just amazing and always very prompt in her response. | Read Full Review
    4/14/2024 12:00:00 AM | Google
  • ★★★★★ Brooke Napier
    My service advisor Heather was very kind and professional! She was able to assist me with an issue that has been Ignored by my previous Jeep dealership for the last two years. Overall wonderful experience! | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Robert R
    Service at the Parts department is terrible. Clerk had an attitude as soon as I walked in. | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Erik Slaughter
    I needed a new Jeep and I got one! The process was very smooth! Kaden was the lead sales person. He was very Knowledgable and answered all of my questions. I could not be happier with my experience! | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ Jason Risley
    Very professional service department. They handled an important safety recall quickly and communicated very well in the process. I couldn’t be more satisfied with the experience. | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Sheryl Baker
    | Read Full Review
    4/7/2024 12:00:00 AM | Google
  • ★★★★★ cassidy green
    This dealership is a complete joke. We went in to purchase a brand new Rubicon, cash.. We had an offer for $1,000 off a new Jeep from Jeep itself and the manager, Shane Peck, told us its not valid. He then zoomed in to a generalized fine print that had nothing to do with the offer to tell us it wasn't valid. While we were looking on | Read Full Review
    4/7/2024 12:00:00 AM | Google
  • ★★★★★ SaintNick71
    Express Lane oil change was under one hour. Everything seems to have been done properly. | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★★ Charles Maddox
    Service department is shady and incompetent, don't take your car here. Took my vehicle in to diagnose an electrical issue and they took my old battery and swapped it with a factory Dodge battery. They never gave me back my original battery which was still under warranty and the Dodge battery is dead and out of warranty. So I had to | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ Gayle Wollard
    This was my first experience going to the service department for my 2022 Jeep oil change. I had the pleasure of being assisted by Joshua. He was very pleasant and helpful. The waiting area was extremely clean, as were the bathrooms. The young lady taking care of the coffee bar visited twice while I was there. And, the complementary c | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Monsivais
    The people are great there. I will not take my jeep any place else! Thank you, Terry, for all your help. You have been wonderful every time I come in!! | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ James Pierce
    Good people, fixing all Minor issues | Read Full Review
    4/1/2024 12:00:00 AM | Google
  • ★★★★★ Nate Eubanks
    I have dealt with Grapevine Jeep fie a number of years and have not had a bad experience. Service advisor, Dakota, has always given great service for my vehicle. I highly recommend Grapevine Dodge Jeep. | Read Full Review
    4/1/2024 12:00:00 AM | Google
  • ★★★★★ Felecia Sherman (Fee)
    Heather was great! She kept us informed every step of the way, provided great recommendations, and was extremely knowledgeable | Read Full Review
    4/1/2024 12:00:00 AM | Google
  • ★★★★★ Gary Briscoe
    Always Doing A Great Job!!! | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Derrick Spence
    Terry is a great Service Advisor. I always request him when I go to get my Jeep serviced when in Grapevine. | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Alfonso Riera
    My service advisor Rich and the entire service team did a great job with my vehicle. Customer service is outstanding. Rich kept me constantly updated and helped me with my warranty claim. Very professional, knowledgeable, and respectful. This is my new go to for service and maintenance. Keep up the great work! It is truly appreciated | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Panuthos
    The service advisor was great. The issue was fixed quickly, drop off and pickup were quick! | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Erik Cooper
    The folks at Grapevine CDJR do a great job, and I always enjoy working with Rich! | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Mcarthur Bartlett
    | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Jen Prince
    Service department was top notch. Heather went above and beyond to get my car in and out quickly. | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Mark UNZICKER
    Service done in a timely manner. | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ gamingwithKevin !
    It was a great experience | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Cuthbert
    Rich was extremely helpful and courteous. Would highly recommend him as your service advisor. | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ D
    Outstanding recent service from Grapevine Dodge Jeep. Service advisor's name was Terrie. Very nice man - excellent service. | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Toriae Sims
    Everyone is always friendly and they keep you well informed about your vehicle. Their prices aren't bad either. | Read Full Review
    3/24/2024 12:00:00 AM | Google
  • ★★★★★ Rick Smith
    Heather knocked it out of the park on customer service! Consistent communication and timely service. | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ Gary White
    | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Tom Burns
    Quick service | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Craig Blackwell
    Heather was helpful in bringing to a close, what was made a tooth pulling experience by a previous dealer. You guys succeeded where Don Davis failed.Thank you. | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ joyce sherman
    Terry my advisor always takes great care of my jeep. | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Shan Jones
    The young lady Ms. Michelle was amazingly helpful and very positive and thoughtful and has much experience at her job and treats you like family as well going above and beyond to make sure you leave satisfied and with a smile on your face | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Joei Clyburn
    | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Mike Lloyd
    Always a pleasure | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Heather Campbell
    Rich is always there to answer any questions and get me in and out as quick as possible. | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Sheena Jones
    The absolute best experience of car shopping I ever had!!! The entire staff was amazing, but Ms. Michelle my salesperson left a great impression on my heart!! She has a heart of gold and genuinely loves her career, and for that I am grateful that God lead me to her!!!! Thank all of you so much!!! | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Chris diamond
    Best place to buy a car very friendly staff. In excellent customer service | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ brandi hunter
    Nick was great. Very knowledgeable and very helpful. I felt like he was taking care of me and not taking advantage. He answered all my questions and didnt mind explaining anything. I love my 2020 jeep wrangler unlimited sports edition. I have wanted a jeep since i was a teenager, and nick and the team made it happen. Thank you so muc | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Gary Cota
    Heather was great!! | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ Cody Halcom
    | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ G R Yielding
    Sales, Service, Warranty all a lie! Save yourself grief, time and money and shop elsewhere! It’s a front. They $ervice you with $ale$ in mind then it’s game over. You become a thing of the past, out of sight and out of mind, sorry Charlie, next victim… I paid for my JEEP in Ca$h. They installed a faulty gps tracker that I had to hav | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ Nehemiah Franklin
    Although I do miss my man Dakota, my new service advisor. Miss Heather was a joy to work with. She was spot on thank you guys very much some kind of way you always seem to find competent people good job, Hi, five each other | Read Full Review
    3/16/2024 12:00:00 AM | Google
  • ★★★★★ P. M.
    Michele, was professional and has a great future in the business as a relationship builder. The Grapevine, TX location she works at made my buying process a breeze. Im enjoying my new Series III Wagoneer. I would certainly recommend her to friends and family. | Read Full Review
    3/16/2024 12:00:00 AM | Google
  • ★★★★★ Melanie Bourgeois
    Rich in the service dept is always so helpful,knowleable and great to deal with. | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Thuy Eldridge
    | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Mysty Durham
    I had my car serviced at this dealership and they were absolutely the best. Joshua kept me informed of the progress and he treated me like I mattered. Yes I would return for any services needed . Thanks Joshua. | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ D&G Yield
    It’s a front. They $ervice you with $ale$ in mind then it’s game over. You become a thing of the past, out of sight and out of mind, sorry Charlie, next victim… I paid for my JEEP in Ca$h. They installed a faulty gps tracker that I had to have removed out of town at another DCJR dealer who charged me $200+ to remove said faulty track | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Josh Coburn
    Did a great job servicing my Ram. | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Chad Parker
    Rich in service communicated perfectly and for my repairs done sooner than I expected. | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Charles Hutson
    Rich in service is great!! | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Manuel Martinez
    | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Jackson
    Over the years, GDCJ has taken care of me & the 3 vehicles that I've purchased from them with quality and respect especially since I'm a single female. Thanks for that! | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Pablo Brito
    | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Jackson
    | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Pablo Brito
    They are a great dealership, I want to thanks Juan Cabrera from sales he is a great person explain us everything and he wasn’t pushy, they really work with all types of credits. Highly recommended | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Desmond Benton
    Grapevine Dodge team work excellent hard to help get the deal done. Great job. | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Greg Johnson
    Very professional staff at this location. Efficient check in with the service advisor and updates regarding the status of the vehicle while in the service area. Pretty impressive! | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Shana Wright
    | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Greg Johnson
    | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ John Ross
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Scott Rowe
    Great service | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ John Ross
    If you have options to go elsewhere, I would. Bought a brand new truck and within 200 miles, same day. Check Engine light came on. Not the dealers fault, but the service after the sell is terrible. Could never provide tracking info on parts they said they ordered. Oddly they’d keep saying parts show coming in tomorrow, but no trackin | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Sally Varela
    Junior was very informative and attentive and I am very satisfied with the service. Thank you! | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Trent Handy
    Grapevine Jeep listened to my concerns, diagnosed the problem and solved it quickly. | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ brandi hunter
    Nick was great. Very knowledgeable and very helpful. I felt like he was taking care of me and not taking advantage. He answered all my questions and didnt mind explaining anything. I love my 2020 jeep wrangler unlimited sports edition. I have wanted a jeep since i was a teenager, and nick and the team made it happen. Thank you so muc | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Bikram Baniya
    Went to purchase used Kia sorento 2019 for listed price $18,000, my trade in had -ve equity of $1500 but they ended up charging me $28,000 and didn't even disclose any numbers until I signed it even though I requested so many times. I felt like I was robbed. Should have walked away. | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Shane Donohue
    They fixed everything i brought it in for. Did a great job. Pretty fast as well. Thanks Grapevine Dodge. | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Charlie Greene
    I had been going to another Ram dealer but got tired of the poor service and no follow-up. I worked with Junior and was completely satisfied. Great customer service, he listened to and addressed my concerns. Thank you. | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ brandi hunter
    Nick was great. Very knowledgeable and very helpful. I felt like he was taking care of me and not taking advantage. He answered all my questions and didnt mind explaining anything. I love my 2020 jeep wrangler unlimited sports edition. I have wanted a jeep since i was a teenager, and nick and the team made it happen. Thank you so muc | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ B. M.
    I have purchased two Jeeps from Grapevine Dodge Very Pleased with Dealership and Service Department | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Aaron Matherson
    Quick same day service | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ TRACY SNEED
    Cheyne and Kaden were nothing short of amazing. Super professional and very funny. They were amazing. They made the whole process quick and to the point. I will definitely be sending people their way!! | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ bigtrucker021
    Went in to this dealership to take a look around at what vehicles they had was interested in a dodge ram pick up truck did a test drive and I was very interested in getting this truck salesperson was very helpful in getting this deal done for me everyone was very friendly glad I stopped by and was able to get me a new pickup truck I | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ Debbie J
    I was pleasantly surprised with dealing with this dealership. Everyone was very upfront and open with information. Customer service is excellent! I am very happy with the overall experience. | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ Don Allen
    As usual, I was extremely impressed by Terry and all the crew with a job well done. I will always use Grapevine CDJR as my favorite dealership. | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ Shane Donohue
    Fantastic experience from start to finish. They were able to find the car my wife wanted and the entire process was pretty smooth. Could not be more happy. Entire staff knocked it out of the park. | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Salim Saba
    thank you Heather on a great oil change service! | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ 1fly
    Junior was awesome | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Stacie Allen
    Richard went above and beyond to get my car in and out of service quickly. My mother has been going through chemotherapy and is about to go through surgery, I had an unexpected issue with the Jeep at a time when I really needed to leave town. Richard was sensitive to my situation and made sure I was on the road the day I needed to le | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Rico Rods
    Great experience with Dakota , great service advisor , | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Kevin
    | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Piñon
    Muy amables el personal de grapevine dodge | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Andres Felipe Peralta Buitrago
    | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Quincy Hobbs
    The experience was great customer service was a 10 no other place like it | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Adam Dyer
    Really nice working with these guys! I took my Jeep in for a washer fluid issue and they repaired my car for free, since it was a small issue. They also washed my car!! Joshua Southland was amazing! Everyone that I interacted with was so helpful and nice!!! Customer for life!!! Thanks so much!! | Read Full Review
    2/20/2024 12:00:00 AM | Google
  • ★★★★★ David Finch
    This is the only place I take my vehicles for service | Read Full Review
    2/18/2024 12:00:00 AM | Google
  • ★★★★★ Nicholas Scalisi
    POOR Communication and poor attitude/bait and switch-just like every other scamming Dealer. I inquired about a used 3500 Ram diesel through the Autotrader website last Monday. The truck I wanted was still in stock. I did the online trade appraisal on Grapevine Dodge website and it gave me a number, 3 days later then a "Manager" said | Read Full Review
    2/18/2024 12:00:00 AM | Google
  • ★★★★★ Todd Bargy
    Rich is a very professional customer caring manager who takes care of your every need | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ George Sánchez
    Walking around the dealership on a cold Texas evening, my girl was cold because she forgot her jacket. Lucky Joey offered his jacket so I could stay warm! He was very helpful and super patient with us about our decisiveness. Great team, awesome atmosphere. I would only say the air needed more Dell and less Cheyenne | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Keith Washington
    Only dealership I have dealt with since purchasing my vehicle from them in 2020. Love these guys! | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Herrera
    Great service !!! | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Michael Holbert
    Great easy to deal with and responsive when you have questions | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Sonya Davis
    Mr Terry is awesome and professional,he knows how to troubleshoot and get me in for my appointments | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Louis Szabo
    I called and spoke with Service adviser Dakota Robinson and set up an appointment that same day and was taken care of immediately. | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ pocovista
    I have bought several cars here and they do all our repairs. I wouldn't go anywhere else. They have always been fair and very helpful! | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ clay carvalho
    | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ Latice Herron
    The staff was excellent in assisting me with trading in my Jeep wrangler | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ ang lilly
    Thank you to Derrick and Jimmy for getting me into my dream car. You guys never pressured us and the process went easier than expected. I appreciate your professionalism, guys! | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Heather Smith
    A carless lady hit and totalled my PAID OFF truck so I was placed in the situation of having to purchase a new truck when I really didnt want to. After shopping around online for a week or two I came across the Ram truck I liked at Grapevine Dodge for less than I had seen at other dealerships. Distraught by the idea of having to deal | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Hayden Clark
    My salesman Abraham was very informative of the vehicles he was showing me. He was also able to get my trade valued at a number that I felt comfortable with. Very appreciative for the team over at Grapevine. By far one of my best car purchasing experiences ever | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Nikki E
    | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ The Alders Team
    We were very pleased with the service department. Rich was very informative! | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Daija Peterson
    John Verhine was wonderful! | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Buffington
    Always have great service! | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Taso Kinnas
    I needed to get my truck repaired. Rich in the service department was great with communication and addressing all of concerns and questions. I would recommend taking you vehicles to get serviced here. | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Hong Lu
    | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Cathy Davis
    They always do a great job taking care of my vehicle. | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Dave White
    Terry was great Got me in quickly Oversaw the work being done Kept me informed every step of the way Thanks Terry You rock | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Todd Stoner
    | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Todd Williams
    Yes Derrick my sales rep was a great person and very kind and small world we knew a lot of the same people and he was great all around and did not pressure me at all in any way like other sales people have so I loved working with him and I know if I have to buy another car in the future Derrick will be the first person I reach out to | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ mike Kiker
    | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ jason lewis
    Always great customer service, really appreciate it! | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ JT S.
    Nick (Salesperson) and Wade (Sales Manager) did a fantastic job earning my business on my new 2024 RAM 1500. It was a pleasure working with both of them and I love my new truck. If you are shopping for a new CDJR, ask for Nick!!! | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Deanna Murphy
    Terry was wonderful | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Rui Barros
    Straight to the point and helpful in every way | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Cole McWilliams
    | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Mark Vorzimmer
    Best service experience yet! | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Lyle Whitsett
    My service advisor, Rich, was very professional and courteous in explaining all that needed to be done. Service work was thorough and prompt. Recommend this CDJ location for service work. | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ David Wright
    | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Derrick Spence
    | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ TJ List
    Smooth, professional, and painless process from statt to finish! | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Austin Berrios
    Rich was amazing with both communication and transparency. . Would recommend him to anyone. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Jackie Mandigo
    I made a 10 am appointment but, there was no need for the appointment because it took over 2 hours before my oil change and tire rotation was complete. But great interaction and customer service. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ chandler casey
    10 out 10 recommend!no matter how big or sma the purchase the team of employees here are friendly and pressure free. They are attentive to your wants and needs. Make sure you go here as you shop around! | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Ruben Ordonez
    My service advisor was Terry, he is very professional and patient with you. My experience there was great they kept me up to date with repairs. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Manwell Bush
    Excellent customer service. Heather is an exceptional customer service representative. She took care of all my maintenance issues. Great service in a timely manner. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Randy Perneszi
    Go ask for Joey Z. Dell Bell is great at making it seamless. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Clay Greene
    From start to finish Grapevine CDJR is the best out there. We bought our 21 Jeep Grand Cherokee L there, and when a previous shop completely botched a 3 month repair from an accident, Grapevine CDJR had it back to us inside 2 weeks like new. Excellent service. | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Chandra Konsol
    John took great care of me and was very helpful when I brought my vehicle in for service. Thumbs up! ?? | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Jill Levy
    | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Mike Simon
    Excellent service with several updates. | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Laura Tijerina
    Friendly staff, excellent customer service | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Monica Gattshall
    My experience with service at GCDJ has always been great. I make my appointments online, they get me in quick upon arrival and keep me updated on the service. I always just wait while my car is being serviced because I know they will keep me updated. However, they do have a shuttle should I decide not to wait. The waiting area is com | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Ian Midgley
    Rich is an absolute stud. I dropped my wrangler off to him & he fought tooth and nail for me to get the best deal on getting it back into service. He communicated with me through the whole process, provided me above and beyond customer service, and just the service alone will bring me back in to get my vehicle serviced and repaired h | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Sonya Davis
    Mr Terry in Service was very professional handling our Grand wagoneer. He kept us informed every step of the way. He is very knowledgeable of the vehicle,and we appreciate that very much. Mr Terry is a 10 for as I am concerned. Keep doing a great job. | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Mike Martin
    | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Monte Mitchell
    Very kind and thorough! Gave me a complete car analysis so I'll be prepared for what is needed for my vehicle in the future. Explained everything in great detail! Thanks for the professional service you provide! | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Tony Aaron
    | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Ronnie Brito
    Quick and professional service . | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Jim Lynch
    Do not waste your time here at Grapevine dealership. Pre approved trying to buy a wagoneer and they won’t even talk price and don’t accept outside financing from local credit unions. There has to be a better car buying experience. Unbelievable! Maybe if there’s another dealer that monitors this page reach out to me to sell a car | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ ken galbreath
    2nd time in here I blew out my tire and had to have it towed in called and let John a service representative he put me down I arrived with the tow truck tow truck driver took care of the car unloading while went in to check in everyone just friendly and helpful getting things handled | Read Full Review
    1/21/2024 12:00:00 AM | Google
  • ★★★★★ Demeters Workshop
    I recently had the unfortunate experience of purchasing a vehicle from Grapevine Dodge, and I feel compelled to share my disappointment with the entire process. While the initial interactions were friendly, the delivery of promised services and products left much to be desired. One of the notable issues was the inclusion of unnecess | Read Full Review
    1/21/2024 12:00:00 AM | Google
  • ★★★★★ S Tatum
    | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★★ Alex Franco
    Service representative Alec has gone above and beyond to help me with my issue with my truck. He has great customer service friendly and very respectful. | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★★ Robin Miller
    | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ HELEN HARDISON
    Good experience kind and helpful | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ David Aldridge
    John got my truck in and out in a timely manner! | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ ken galbreath
    Staff kept on top of repairs and kept me informed how it was going | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Doroteo Zarate
    Great communication with me and get my vehicle repaired | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Jermaine
    Heather was amazing. She was responsive, informative and transparent which resulted in A+ service. She has earned my loyalty for all future RAM service needs. | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Deiby Franco
    | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Raymond Lopez
    Always work fast and efficiently to get you taken care of | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ Daniela Hernandez
    Terry was amazing and very helpful kept me updated on everything that was going on with my car. Any questions I had he would make sure I would have the answers! | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ Jim Friedlein
    5 star experience. I found the truck that I wanted at an excellent price. Customer service was outstanding! Many thanks to the Grapevine DCJR team for a great truck buying experience. | Read Full Review
    1/14/2024 12:00:00 AM | Google
  • ★★★★★ Erica Miller
    I definitely will choose the Grapevine Dodge service center for my Jeep needs! Heather made sure that my experience was top notch! She explained all of my service details. I was out in the alloted time and they even gave me a complementary wash!!! | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Kacie Attaway
    | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ P F
    Service work not completed as charged. Parts not replaced, confirmed by another Jeep dealer. The absolute worst place for service work. | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Raymond Lopez
    Fast and very hard working associates !! | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Brady Lindsly
    | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ David Groce
    GCDJ offers exceptional service with professional service advisors like Dakota, at a fair price. I couldn’t be more pleased. | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ CASEY STANLEY
    I am with Transport Masters USA and will be picking up a vehicle for my cklient from here.....and wow...the 1st person that i spoke too, Abby, was a companies drream. She was the most polite , cariing reasonable and sougt out ggetekeeper ive ever delt with in my 25 years of sales... Grapeving DJC, you guys need to give this woman a r | Read Full Review
    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Beaupain
    I have purchased several brand new Jeep Wranglers from Grapevine Dodge Chrysler Jeep Ram in Grapevine. They were straight up with pricing and fast with responding to questions. A couple of these vehicles were special ordered from the factory to the exact specifications that I wanted which is important to my business. I was surprised | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Joe Patsko
    | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ J G Lopez
    | Read Full Review
    1/8/2024 12:00:00 AM | Google
  • ★★★★★ Bradley Siedel
    | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ jeff jones
    Great experience! Great staff! | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ David S
    | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Random Burger
    | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Peter Marquart
    Great service and Josh was a great service rep! | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ IS IT WEDNESDAY YET PODCAST
    Michelle was amazing and AG in the finance office got the DEAL DONE! | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Gary Haag
    Service dept is great. The sales side, like everyone else. They promise things and then don't deliver. It's the same old excuses you get at every big name dealership | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ L F
    I have had my car to this dealer twice now. i am very satisfied with the service and staff at this dealer. i feel like every question i have gets answerd to my satisfaction and i feel like my service advisors treat me respectfully and keep in contact with me on the progress of my vehicle. so far so good!! | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Mason Driver
    | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Garry and Shelly Hodges
    We were treated very well at Grapevine DCJC. They were very accommodating and made us feel taken care of. | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Juan Ledezma
    Absolutely recommend, great service and so professional team. | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Wayne Chernick
    5 Star, experience, Expected zero customer service, recieved alot more | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Billy Massingill
    | Read Full Review
    1/1/2024 12:00:00 AM | Google
  • ★★★★★ syed hussain
    We had a horrible experience at this place with classic bait-and-switch and rude/disrespectful behavior. The dealership jacked up the total price by almost $2000 (something called as Grapevine protection package) which is not optional. Then they started being very disrespectful and the finance guy named “Randy” was extremely rude. Hi | Read Full Review
    1/1/2024 12:00:00 AM | Google
  • ★★★★★ Nehemiah Franklin
    My details are as follow. Mr. Dakota is a man on a mission from start to finish the very first phone call. He is on point very knowledgeable and very accurate in his assessments and time frames refreshing and just a pure delight to work with you guys really need to know who your keepers are Mrs. Dakota is the main keeper. Happy holid | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ William Keith Cooper
    Excellent service with outstanding follow up and communication. I highly recommend this dealership for your service needs. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Regis Mahoney
    this dealership is very customer friendly, the staff go above and beyond to make sure your fully satisfied. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ T Shrewsbury
    I was, yet again, extremely delighted with my Service Associate, Heather Gantt. She was pleasant, professional and efficient during our interaction at GDCJ on 12/26-27/2023. My vehicle needed repair work under extended warranty coverage. She contacted me at my home to let me know that my vehicle did not need a certain service but did | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Chris Mitchell
    Heather was amazing! Very helpful, knowledgeable, communicative, and caring. Also, thanks for washing my Jeep after the service! I'll never go back to Huffines again. Grapevine DCJR has earned my future business. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Adam Zeitsiff
    Great experience and fantastic, low pressure support from the entire team. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Taylor Mark
    Got me in and out for my state inspection quickly, and the service from Alec was great! | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Tracy Basso
    You guys are awesome! | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ tajudeen oshodi
    I travel from Frisco to Grapevine because this is the best dealership to deal with period for my Ram truck! | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Heather Gantt
    Great staff, good customer service, and trustworthy technicians. | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Coy Brown
    All good | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Peyton Whisenhunt
    I've been extremely disappointed with my husband's experiences at the Dodge Chrysler Jeep service center. Despite spending thousands of dollars on various replacements for his Jeep Grand Cherokee, the main issue remains unresolved. On top of that, it's disheartening that he wasn't provided with a rental car until the third visit, ca | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Venus Ford
    I took my car in to be serviced with Rich my experience that day was awesome ! Also looked at some other vehicles while I waited the whole team was great and salesman Duane was amazing ! Definitely worth 5 stars | Read Full Review
    12/23/2023 12:00:00 AM | Google
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