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Jim Hayes Inc

Jim Hayes Inc

★★★★★(253)read reviews
2130 Us Highway 45 N., Harrisburg, IL 62946
(618) 715-4110 Ask About Our Service Specials!

Service Hours

Mon: 07:30 am - 05:30 pmTues: 07:30 am - 05:30 pmWed: 07:30 am - 05:30 pmThur: 07:30 am - 05:30 pmFri: 07:30 am - 05:30 pmSat: 07:30 am - 12:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Jim Hayes Inc

Jim Hayes Inc is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • We Have Early Bird Hours
  • 24 Hour Service Center
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians

Call (618) 715-4110 today to schedule your next appointment.

Our technicians at Jim Hayes Inc are ready to help you!
Business Link Logo

Jim Hayes Inc is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Jim Hayes Inc today at (618) 715-4110 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Ernie Fowler
    | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Frasier
    The sales lady we had was very friendly and kept us informed on what was going on. Pleased with the friendly staff. I would recommend going there | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Griffin
    Jim Hayes does a great job servicing my trucks! | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Cheri Litton
    | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Michele Lankford
    Very pleased with the ease of scheduling and paying online for service. Also, the staff that pick up and return vehicles are so nice and helpful! Thanks | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Rider
    Pick up and bring back for service and it is very thorough in the inspection. | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ stan rector
    Very bad experience being sold an extended warranty when vehicle already had a 60000 mile bumper to bumper warranty through kia. Was not told this and had to find out myself. Requested refund but haven't seen it yet. Finance and sales should have known this and not try to sell me extended warranty. Very unhappy and upset with this p | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Paul E Welling
    Fast service, fair price. | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ stan rector
    | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Maryjo mccurdy
    Justin in service was amazing! Simply Beyond the call of duty on my 2018 Jeep. I bought this vehicle used and without warranty. Imagine my skepticism that sales and service would knock it out of the park. My sales gal sends me birthday cards and Christmas cards still and it’s been over 3 years!! In today’s world I think we have al | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Jamie Omohundro
    They got my car in very quick, determined the problem and was very friendly and thorough through the whole process. Took my car in and within 3 hours it was diagnosed and multiple parts replaced. | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Susie Tarlton
    Service is excellent | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Ahrens
    I received Quick, personal, and attentive service from both the parts dept and service dept. The customer service is amazing and they truly go the extra mile as they offered to come to my house to install the part! 5 stars. Thank you! | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Barnes
    Excellent customer service! | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Esther Steele
    Jim Hayes Ford Inc. picked up my car for service this morning. I’m very happy with their process to service my car, and will most definitely use this service again. I’m impressed with their professionalism. Thank you Jim Hayes. | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ john hampsey
    Kind, courteous and professional, thank you | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Kathy
    Love my car. | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Jill Fowler
    How convenient to have my car serviced without having to leave work. I love the valet service! | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Robbie Reeder
    Great place to get a car, great people | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Mary Rhoads
    | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Liz Hood
    | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Steve Newton
    Great experience.... very friendly people to deal with. | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Courtney Gilbert
    | Read Full Review
    11/18/2024 12:00:00 AM | Google
  • ★★★★★ Zachary page
    | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Mike R
    They now have a mobile service for some things which we really like, but they don't keep you updated on when the technician will arrive and if they will be late ect. | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Susan Adams
    Thank you for everything that made my day possable , God Bless you | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ lynda
    | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Greg Love
    | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Miller
    Kelye and Jamie were wonderful to work with. They went above and beyond to get us the car we wanted. | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Rainwater
    Very friendly, fast, and efficient! | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Robert
    Kelly Davis was super helpful I love her for helping me get my car | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Signs Sell
    Jimmy Jingle | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Ron Bell
    The service department is by far the best I have dealt with. Buying an automobile from a dealer is easy but having a great service department as well as Customer Service Dept is the best you can get. Thank you, Kathy Bell | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Ross Duncan
    Great service! | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Katie Heath
    I recently purchased a car from Jim Hayes and couldn’t be happier, especially considering I was sick and unable to spend time in the dealership. The team went above and beyond to accommodate my situation. My salesperson, Matthew Molinarolo, handled everything via phone, brought the car for me to see it and test drive it. I was so imp | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Charlie Boland
    Good service | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Jamie Santana
    This dealership is probably the best that I've had the opportunity to work with. They do everything they can to make sure you leave in what makes you happy. They're straightforward and up front with their sales. I highly recommend Matt Molo if you're looking for an honest salesman. | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Russel Harp
    Excellent service! | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Darla Beers
    Awesome service department! Thank you guys and gal!! You guys ROCK! | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Amy Furlow
    | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Butler
    Got service done fast and explained what was done . | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ John Baker
    It was time for me to find a replacement for my 10 year old Grand Cherokee. After much research, looking for a 1-2 year old low milage Grand Cherokee Reserve, the staff at Hayes worked with me to find exactly what I wanted. I was looking for a standard length Cherokee and Hayes had just recently acquired an L (long body) Cherokee at | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Larry Maurer
    | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ matthew smith
    Great experience. Second purchase from Jim Hayes. Always feel like my business is valued. Sales rep Jamie never lost touch with me, keeps it polite and personable, and is fantastic to work with. Finance guy Mike kept it real. Will continue to bring my business here. | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Rita Bean
    | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ John LeCuyer
    Great service and easy to work with the salespeople at Jim Hayes! Thank you Mike Edwards, Mike Leckron and Jamie Hayes! | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Robert Mitchell
    They did recall work and it is working better now | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ April Gibbs
    So far I am satisfied with the work they have done on my car the price not so much but as suspected | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Aaron Apple
    | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Denise Terven
    | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Atkison
    | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Ron Hise
    Very prompt and caring. Had a recall on my 2021 Diesel Jeep Wrangler to replace the fuel pump. I was very pleased with the service. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Donald McNeill
    Service was great | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Tammy Evans
    Very helpful in deciding on a vehicle. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Mark York
    Everything works! Fast service! | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ terry mullen
    Brooke and Kelly were super to me, Even the owner came out and shook my hand. You don’t see that anymore. | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Cindy Brotherton
    Great people to work with.will tell all my friends how great you are to work with | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Rhine
    I took wife's Explorer in for 2 recalls. One completed successfully. Parts for second recall on backorder. Staff at Jim Hayes polite and very helpful. Work done quickly. Situation with backorder parts explained, with promise to call to schedule repair once parts available. | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Michele Reeves
    Great service friendly staff | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Rhonda Hale
    I always have a good experience at Jim Hayes Ford. I have been a customer there for many years. | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ nora bullock
    I just purchased my 3rd new vehicle from Jim Hayes, Inc. in Harrisburg, IL. The reasons I keep returning is selection, price, and meeting my needs. This dealership having high technology is a plus! | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Cindy Short
    | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Ayn Bartok
    Great service experience with Rodney Horton. He listened to my request, suggested appropriate additional services, scheduled my vehicle promptly and took care of everything in a professional manner! Thank you to Rodney and the service techs at Jim Hayes! | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Tammy Sullivan
    Very impressed with Jim Hayes service department. Very nice. I appreciated being able to still work while they picked up and returned my vehicle for an oil change. Thanks | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Louise Minton
    excellant service. always addresse needs and helps with problems | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Beth Lane
    | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Carla Petty
    Always a pleasure doing business with these folks!!! | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Mikeal
    | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Carla Morgan
    Great service!! Thanks for caring!! | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ Cathy Stevens-Saunders
    Great service! | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ JAN HOLLOW
    Can’t say enough good about Jim Hayes in Harrisburg. I’ve bought 3 vehicles there never disappointed. I recently had problems with my Jeep. As their Commercial says, they gave me a vehicle to drive while it was being fixed. Which was great cause it took 3 weeks to get parts and fix it. I am a very satisfied customer. Great bunc | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Evan Coulson
    | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Keith Griffin
    Great experience. Matt done a great job!!!!! | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Heather Lange
    Great customer service! Absolutely wonderful to work with. Highly recommend. | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Gregory Wagoner
    Called, last minute, to get an overdue oil change, they got me in and did a great job, folks are very friendly and professional | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ carsen borders
    | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Renee Schenk
    One of the strengths of any car dealership is their service department and Jim Hayes Ford is 5 Star! Being from out of town and having an issue, their service dept was knowledgeable and had the diagnostics and expertise to identify and fix my problem in a timely manner. Thank you Zach Russell for managing this service, keeping me | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Beth
    Picked up my truck for warranty work. Completed work and returned it. Very happy with all involved. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Mueller
    Our 2022 F250 had multiple warning lights on. Had it at another dealership 3 times and couldn't get the problem resolved. Took it to Jim Hayes Ford where we bought it and they found and fixed the problem in a short period of time. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Torey Phelps
    People were amazing. Very professional. Justin was one of the best service advisors I have ever talked with. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Ann Wilson
    Excellent work and in less than half of the projected time. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Holder
    | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Larry Tanner
    We had two recalls takin care of on our 2019 navigator everything was done in a timely manner every one is very friendly and helpful. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Erik Burtis
    Consumate Professionals | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Blake Pumphrey
    Wonderful experience working with Brooke Reeves once again at Jim Hayes, Inc in Harrisburg, IL. 10/10 | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Jayci DeGrave
    | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Brenda Biggerstaff
    Kelly Davis was our sales person whom was very nice and easy to talk to. Felt like she was really trying to help us get the best deal for our budget. Very satisfied with all the staff. | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Chris Adams
    My wife and I were very pleased with the purchase of our 2016 F-150! Kelye Davis was knowledgeable, kind, patient and courteous during the entire process. 5 STARS for all the staff at Jim Hayes Inc. | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Renea Fields
    Their service dept and techs are top-notch! Very pleased. | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Rick Ryan
    everyone was friendly and great to work with. | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Jean Ray
    | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Holly Leitch
    Excellent service! Ronnie was so helpful! Would definitely go back again! | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Munira Wilson
    Very disappointed off it's a dealer! | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Tommy Janes
    Service is always top notch ! | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Andrea Ward
    Service was quick and excellent. Justin kept me updated throughout the process and surprised me with a quicker than anticipated completion date. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Alice Griswold
    | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Ferrell Winemiller
    Everything went great | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ BP
    The Warranty admin is wonderful to deal with. I was offered pick up and drop off for my my oil change that needed on my vehicle, she's offered her own personal info if I was not pleased with the service and to let her know of any future issues needed for servicing my vehicle. Jim Hayes Inc is the best around and I'm very satisfied w | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Josh Austin
    Don't go to them I will never go to them again.What normally cost about 50 to $60 to get tires worked on they want to charge you twice as much take it from me just go down the road to your mechanic that is not Jim hayes and get your stuff done there for half the cost. | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ chad vinyard
    Very friendly | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ John Golka
    Mike Leckron was great to work with on our vehicle purchase. | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Ocie Paxton
    | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Jerri Shelton
    I would recommend Jim Hayes Ford for any future car purchases! Brooke made the buying process very simple and easy, taking into consideration all of my needs in a new vehicle. Mike, Finance Manager was very accommodating! This is the 3rd vehicle purchased by our family from Jim Hayes Ford! | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ A nonamous
    Good buying experience, 2nd car bought at Jim Hayes | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Taylor Barger
    | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Jeremy Davis
    I purchased a new truck from Jim Hayes Inc. They were very knowledgeable and helped me find exactly what I was looking for, also made the process very quick and easy. If you're in the market to buy a vehicle use Jim Hayes, they will not steer you wrong! | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ James Brinkley
    Great service! | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ EyesOn Private Investigations
    Great work! Love it! Jim is awesome! | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Frank Allen
    The sales persons and staff are very friendly and they listen to your needs. | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Anne Swafford
    Everyone in the service department is great! Always friendly & full of smiles! Also, Justin is awesome! | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Emily Scott
    Very easy to work with! They answered all my questions and made the deal easy to make! | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Mark Gilley
    Great job updating my vehicle. Definitely recommend service at this location. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Jason Riggs
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    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Sandy White
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    7/12/2024 12:00:00 AM | Google
  • ★★★★★ howard mann
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    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Londa Sisk
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    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Derek Burner
    Great people and great buying experience. | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Songbird USA
    Beautiful cars, trucks, SUVs and even the new all electric Mustangs. Great sales team also. | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ deb dour
    Service & sales great Didnt like license plate cover | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Jamie Croft
    I am going through some health issues and they made it so easy for me, by giving me a rental and bring it to me and then bringing my car to me. They are always there to help! | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Maddie McFarland
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    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Samuel Hoekstra
    Very nice and generous people. Went out of their way to assist and answer questions. | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Kenneth Griffin
    Other than the waiting area is uncomfortable, service was extremely acceptable. Even though they couldn't determine what caused the error codes, they went above and beyond to try and make it right. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Robert Sloan
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    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Kathy Ragan
    Very accommodating and friendly service crew! | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Machelle Mays
    Justin & his team did a Fantastic Job with my car!!! The customer service I received was outstanding!! I live an hour away but the care I receive is definitely worth the drive!!! Thank you Kelye & Justin for taking care of me!!! | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Beasley Equine Clinic
    Friendly and fast service! Will definitely return. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Linda Mays
    | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ John Mitchell
    I have bought 3 vehicles from them always willing to work out a good deal | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Tanner
    The staff knows what they are doing, willing to answer questions, and they are friendly and able to put a person at ease. | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Lonnie Reeves
    I had a recall done and it felt safe and doing this. It turns out my family and I are more unrotected than we ever were before having the recall done. Several attempts trying to get in touch and leaving messages leaves me to find someone else to finish the job. I have to say they were nice about not doing it. They've left me now wit | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Molinarolo
    Service department got me in quickly ! Thanks to Rodney and the rest of the Service Department! | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Jenny Pierce
    Friendly, no pressure and locally owned | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Shannon Hicks
    Recall work went smoothly and the staff is very helpful | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ chad fitzgerald
    Absolutely stellar customer service, got me in and out very quickly, as I sat in the waiting area sales persons asking if I needed anything... Very good experience | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Diana Wheeler
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    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Debby Stratton
    Outstanding service through their convenient complimentary valet service from Harrisburg to West Frankfort for an oil change! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Johnsie Wargel
    5 star review. Friendly and very nice | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Darrin Burroughs
    Friendly and courteous service. Seamless transactions and very professional . Thank you Jim Hayes ! | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Marlene Price
    I always have a good experience when i take my car to jim Hayes for service. They get me right in and are very courteous and professional.They let me know if I there is an upcoming problem. Such as: tires need to be replaced soon. It’s nice to know that they have my back as I am a widow and am not too savvy about these things. Thank | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Kenneth
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Mike Sirach
    Prompt attention to the appointment. A couple of other service needs were found and they asked if I wanted them completed before doing them. Items were very reasonably priced too. | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Kobe Kendall
    | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Melanie Moake
    Kelye Davis was great about helping us find a vehicle that my husband could get in and out of with a little assist. She worked hard to find the color my husband wanted. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ JERRY EDWARDS
    Got me in on time, but took a hour longer than they said. Do to being backed up. Service was good and took the time to restore my battery in the key on the dash warning. | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Scott Roberts
    Very friendly service and very quick getting my truck in and fixed | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Stefanie Rose
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    5/8/2024 12:00:00 AM | Google
  • ★★★★★ Eric hargett
    Jim Hayes always treats us like family Thank You so much it’s always a pleasure!!!!! | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ Brenda
    | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ Aaron Jones
    Concerned about financial rates. Talk about gap insurance and extend warranty and some other insurance. When customer denied extra coverage the financial rates are far above normal. Alot of time spending looking for good vehicles and then financial rates are far above normal advertised rates. Maybe should not suggest any rates on adv | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ Brian SHULTS
    The mechanic was spot on with my vehicle and it runs great. That’s why I go to Jim Hayes for my car repairs. | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Carmen Woodward
    Mike worked hard to make me happy and get me into the vehicle I wanted. Jim Hayes, Inc. is very professional and accommodating. We have bought several vehicles from them in the past and will always return to them for the best vehicles and best deals. | Read Full Review
    5/4/2024 12:00:00 AM | Google
  • ★★★★★ Katie Wilson
    Wonderful people | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★★ Dya Jackson
    Everyone was very friendly and helpful! Especially Brooke, who guided us through the whole process. She was very patient and thorough and we are very satisfied! Thanks Brooke | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★★ Katie Wilson
    I was going back to Arkansas the guy in there was so nice I messed with my speed omiter and he got me back to 55 mile an hour instead of 110 and didn't change anything now I'm not touching any more buttons they are great | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Aaron Jones
    Still family owned business. Great to see Jim Hayes Ford going strong. Bought 2001 Ford F150 Harley Edition August 2001 and has 146548 miles and still going. Always positive friendly atmosphere. | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ bolin03
    Went to Jim Hayes to have a couple key fobs programmed to my Jeep. After leaving I noticed there was a charge for "shop materials" and an "environmental fee" on my invoice. Neither of which are relevant to the service performed. Bottom line is check your invoice before you pay because this isn't the first time I've been charged for | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Gary Young
    Jim Hayes Inc...Service was excellent and very informative with Justin Black. The staff was knowledgeable. Thank you to everyone ! | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Berger
    They were quick, flexible, and got me back operation quicker than any of the surrounding Ford dealerships. | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Shannon Childers
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    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Charles Bowers
    I am very satisfied with the service I get there employees are friendly and courteous . | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Brian Joyner
    Great service department! | Read Full Review
    4/28/2024 12:00:00 AM | Google
  • ★★★★★ Tija Blackwell
    Jim Hayes Inc. is the place to get a new or used car. Very professional atmosphere from all staff from Jamie, Stacey, who are the owners. The Sales Representative's know all the new and used vehicles. The Service Department takes care of all your vehicle needs and goes above and beyond fixing your vehicle. I will continue to go to t | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Michael Duke
    I've been coming to Jim Hayes for 24yrs. They have always been kind and completed everything I've needed in a time manner. Thank you | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Matthew
    | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Alex Jones
    Excellent customer service. Vehicle issues are extremely stressful, especially for a customer like my grandma and all Jim Hayes staff were very patient and understanding. I really could not be happier with how they handled our most recent issue. | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ David Wolf
    Really love the pickup and delivery service and the service provided for the truck was spot on and got no complaints | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ marvin webb
    Good help thank you | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ JOHN LAWRENCE
    You had my truck for over a week. I've called over 10 times & only talked to the service manager one time. We never talked about the status or my options. I had to have the truck towed to another garage. | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Gary Clayton
    Justin was the best | Read Full Review
    4/19/2024 12:00:00 AM | Google
  • ★★★★★ Steve Griffin
    | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ jeff moore
    Very friendly staff very nice experience | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ luke ragan
    Recently purchased a vehicle here. This was my third vehicle purchase over the years here. They are easy to deal with and close to home. I wouldn’t hesitate buying here again in the future. Mike and Brooke were good to deal with. | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Dave Filkins
    I recommend if your purchasing a vehicle to got here, very professional, knowledgeable about the vehicles and great service!! | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ Robyn Sprowls
    I recently took my car to Jim Hayes for an oil change, and I must say, the experience was exceptional. The service team was not only incredibly friendly but also highly informative, ensuring I understood every aspect of the service being performed on my vehicle. Their professionalism and attention to detail stood out, making me feel | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ Eddie Rose
    | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Ava Bisaillon
    Everyone was extremely helpful and so friendly!!! | Read Full Review
    4/7/2024 12:00:00 AM | Google
  • ★★★★★ Lisa King
    | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ amy amycheers76@yahoo.com
    Jim Hayes always gives us EXCELLENT service. Very nice and friendly staff. It’s worth the drive to go there. Very happy with them. The only place I will go and trust them with my vehicle. | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ dallas
    Dishonest service department. Went in for warnty work paid for by jeep and John said they had had to keep it unless we got over $900 of overpriced maintenance work we could do in our driveway. When we said we do that ourselves, John said there was no telling when they would have it done and we had to think about them; it had been the | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ Joanna Carroll
    Professional. Especially micheal Jackson! Great salesman..ty | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Ben Genet
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    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Hannah Hooks
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    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Ross Frayser
    Very thorough. Friendly service. Always good to deal with. Treated with respect Always. | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Charles Ferguson
    | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Ericka Gwaltney
    I called and made an appointment for an oil change and asked them to look at my brakes because when I use my brakes, my car shakes. The person I spoke with said they would have them look at the brakes. When they called me to tell me my vehicle was done, I asked them about the brakes and he said the technician didn’t say anything abou | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ William Distelhurst
    Thanks again Matt | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Michele Reeves
    | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Cindy Smothers
    | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ dylan berry
    Very friendly and kind sales staff. Honestly one of the better dealerships I've dealt with however I had issues. The car I bought was a retired police charger. It had many cosmetic flaws which I was made aware of prior to purchase. However what I was not made aware of was a pretty big mechanical issue. When driving the car back I not | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Michael Lindle
    Friendly, informative and helpful. Very polite and respectful. Very nice people | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Diane Koerber
    | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Scott Baker
    | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Smith
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    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Smith
    Great Customer Service | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Smith
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    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Lemond Gray
    | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Mike Moore
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Smith
    Jim Hayes has been good to me and my family for many years. Will continue to deal with them when needed. | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Kenny Back
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    3/5/2024 12:00:00 AM | Google
  • ★★★★★ April Jones
    Honest work and fair prices. Always friendly and great communication. | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★★ Greg Cook
    | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★★ Jimmy Williams
    Repaired warranty work covered by different dealer. One of the service guys were great! One of the other ones didnt have a clue where he was even at. After picking up my truck and stopping on the way home i discovered my turn lens on my truck husted out of the housing. I wont be going there again. Especially since i have two ford dea | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ Angella Gauch
    Service is always the best. | Read Full Review
    2/26/2024 12:00:00 AM | Google
  • ★★★★★ Brice Harsy
    Thank you to Brooke Reeves at Jim Hayes Ford, Inc. in Harrisburg, IL in setting my wife and I up with a beautiful 2023 Chrysler Pacifica Limited!! Our service was incredible and she went above and beyond in making our sales experience wonderful. I would highly recommend going to see Brooke at Jim Hayes Ford. Thank you again! | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Jerry Yelverton
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    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Linda Spears
    | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Melanie Edwards
    Thankful for the commendable service provided by Jim Hayes Inc. The Service Department has a great team, I appreciate their dedication. This dealership is highly recommended. | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ John Parkinson
    Service staff friendly and helpful. Speedy service and attention to detail. Thank you to Justin the service manager | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Briannah Owens
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    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Louis Lathan
    ENJOY MYSELF VERY MUCH | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ Jimmy Long
    The service was great the people were easy to talk too and very helpful in explaining what they were going to do and approximate how long. | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ David Breeden
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    2/19/2024 12:00:00 AM | Google
  • ★★★★★ Sue Ann Riedy
    Excellent service | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Leo Hall
    Everything good you got good crew | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Scott Petersmarck
    Delivery for food | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Penny Bramlet
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    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Roger Price
    Excellent service!!! Thanks Roger Price | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Barnes
    Excellent service! | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Timothy Catlin
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    2/4/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Treat
    Justin is very helpful kind and courteous | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Leah Schuttek
    Jamie Parkinson was awesome to work with as always and the finance gentlemen was also very helpful! Also when we take our vehicles for oil changed etc the service department is great! Always friendly and helpful. | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Ann Wilson
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    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Erika
    Second car purchase from Aspen, he is awesome. Aspen gets you out with a new car fast. Great deals on new and high quality used vehicles. No sitting around for hours getting tired and hungry, Jim Hayes works fast to make the best deals. I would highly recommend the Jim Hayes dealership and especially Aspen (salesman). | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Tommy Shavez
    Salesman was very nice easy to talk to, just wish floormats had came with truck | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Hunt
    Great service, timely and valet a big plus! | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Terry Fulkerson
    | Read Full Review
    1/27/2024 12:00:00 AM | Google
  • ★★★★★ Sue Keith
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    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Tony Mitchell
    They worked with us so we could get the vehicle we wanted I've bought 10 vehicles off Jim Hayes and won't go no where else | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Susan Adams
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    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Miriam Richardson
    Jim hayse always does a great job. Great people, great service. | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Joe Potts
    I called Jim Hayes, Inc., about changing the water pump on my Ford F-450, 6.4 L diesel. I was told they do not work on F-450’s, only F-150, F-250, and F-350s… I explained that I did not want any work on the chassis, just the water pump changed as my F-450 has the same 6.4 L engine as the F-250 and F-350… After ten minutes trying t | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Walter Wysynski
    Service department did a great job on the repair work my jeep needed, very satisfied. | Read Full Review
    1/21/2024 12:00:00 AM | Google
  • ★★★★★ Richard Wilburn
    This was one of the easiest and most professional car buying experiences I’ve ever had. The salesman Aspen Moss listened to me and my fiancé needs for a vehicle and made it happen. I would highly recommended these people to get you into the vehicle you want they have a great selection. | Read Full Review
    1/21/2024 12:00:00 AM | Google
  • ★★★★★ William Distelhurst
    Will Be ours Friday, Looking for a vehicle see Matt. Picked up today great service,thank you Jim Hayes Inc. | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Rick Pettyjohn
    | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Tija Blackwell
    Good new and used cars, trucks, suv. All staff are awesome. I had a problem with my battery my car would not start since the cold weather the service department sent someone right out they jumped my car I took it in they placed it on the machine battery was bad got a new one. The service department and sales staff are excellent peopl | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Martin Nicholes
    I had a blowout and the mobile unit from Jim Hayes was able to come and retrieve my vehicle and got me fixed up within a day! Great service department effort lead by Justin! | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Elks 1058
    | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ William Distelhurst
    Will Be ours Friday, Looking for a vehicle see Matt | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ timothy simmons
    Great | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Warren Glad
    | Read Full Review
    1/14/2024 12:00:00 AM | Google
  • ★★★★★ Tj Sellers
    My whole family and many of my friends have bought vehicles from Jim Hayes inc. for going on 20 years. I have bought more vehicles from them in a year than some people will have in their entire life. Some of those years I bought or traded 4 or more vehicles a year from them and they have always been the best to deal with. The owners | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Mike Oshel
    I like my new Jeep. Aspen was very helpful | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Lea Ann Cremeens
    Always available to help me when I’m ready to trade. Excellent service from Keyle Davis and always good service from the service team. | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Richard Hall
    Jim Hayes came through for me! Noticed my tire was low pulled in and they found a screw in the tire. Fixed it and I was on my way. I appreciated their service and helping me out. Did I mention it wasn’t my car but a rental | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Renata
    | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Shannon Braden
    | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Bradley twang king
    Been taking small camper van there for oil changes for 2 years. Called today to get an appointment and was told they wouldn’t service my vehicle because its too much of a hassle. Makes me wonder what other work is too hard for them. | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Tara Davis
    Bought used vehicle it ran less than a week before ended up in shop with blown turbo and bad injectors. Ridiculous they would sell a truck in this condition. | Read Full Review
    1/1/2024 12:00:00 AM | Google
  • ★★★★★ Tara Davis
    | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ Rod Ryner
    I requested if the recommended hub assembly and ignition coils are covered under my 100,000 warranty and haven't received a response. Was told to busy, call yourself. I asked to be texted the number because I was driving. Service said would do but still haven't received it. | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ Johnny McReynolds
    Mike Edward's was very helpful in helping us with vehicle selection. | Read Full Review
    12/28/2023 12:00:00 AM | Google
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