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Autonation Chrysler Dodge Jeep Ram Valencia

Autonation Chrysler Dodge Jeep Ram Valencia

★★★★★(705)read reviews
23820 Creekside Rd, Valencia, CA 91355
(661) 200-0604 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 08:00 am - 05:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Autonation Chrysler Dodge Jeep Ram Valencia

Autonation Chrysler Dodge Jeep Ram Valencia is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians

Call (661) 200-0604 today to schedule your next appointment.

Our technicians at Autonation Chrysler Dodge Jeep Ram Valencia are ready to help you!
Business Link Logo

Autonation Chrysler Dodge Jeep Ram Valencia is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Autonation Chrysler Dodge Jeep Ram Valencia today at (661) 200-0604 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Johnny Brevell
    Great customer service they had my truck in and out the same day | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ Robert Hohler
    They did what was expected | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Gastaldi
    Ariana has helped me with servicing my vechicle twice in the past year! She is extremely helpful! She always goes above and beyond! | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ GRIP 80
    | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ John Fosterling
    On time as promised, no suprises | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ maria alcala
    My car was repaired in a timely manner. Melissa was very helpful. Great customer service. | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Garcia Garcia
    Ill be very honest...at 1st we weren't to happy with how all was being taken care of, but Kristina did give us fair warning that our vehicle would take between 5-7business days to just be looked at. We had no choice, we were dealing with some oil leak and we were concerned that would get worse. By the 3 day in the shop she reached | Read Full Review
    12/22/2024 12:00:00 AM | Google
  • ★★★★★ William Case
    Started off bad with delay of parts, additional delays. Nearing 4 weeks I became “that customer “ and with Tony and the tech they managed to get the new trans in a few days before Christmas. They understood my frustration, didn’t take it personally and did an excellent job to my complete satisfaction with my crow eating apologies whe | Read Full Review
    12/22/2024 12:00:00 AM | Google
  • ★★★★★ Ysabella Espiritu
    So easy to work with! I even got videos and photos during the process which was nice, everything got done within a reasonable time frame too! Thank you Hugo! | Read Full Review
    12/22/2024 12:00:00 AM | Google
  • ★★★★★ Jose Campos
    Great service, provided detailed information.. Tony in service department is excellent. | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Armando Preciado
    a plus | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Monique Elwell
    They were all very nice and accomodating. Good experience . | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ walter Gainey
    | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Robert Rendall
    Thank you Valencia Jeep for your excellent customer service and efficiency. The work was done quickly and communication was excellent. | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Skyler Hager
    Dealt with the sales dept at this dealership. Kamal and Kim were excellent to deal with. Quick responses, fair negotiation, the sales discussions for the warranties/etc were presented but not pushy or overwhelming. They were able to get a whole deal done over the phone and internet, and my vehicle was delivered ahead of schedule all | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Jordan Markovich
    | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Yvonne Lozano
    Melissa my service advisor provided outstanding service, addressing all my questions and keeping me updated daily about my Jeep. I’m very satisfied with my experience at your service department. | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Rich H
    The team at Valencia Jeep, James, Mark and Syed, provided outstanding customer service and were a pleasure to work with. Very professional and knowledgeable. | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Hyde
    Made reservation on the website 4 days prior to the appointment set for 7:30 a.m. Needed oil change and tires rotated, and there was one minor recall item. Checked in at 7:31, received inspection video at 8:58, and was out by 9:30. Service Advisor Nathan kept me informed during the process - he came to me in person. I’ve had a co | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Mel
    Got an appointment within my parameters. Since I have been a long time customer, this was one of the best experiences | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Angelina Lopez
    Great people and great service. | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ David Thomson
    Professional and kind service. I don't go anywhere else. | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Bernard Lazare
    | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Karo Budagyan
    Wonderful and friendly staff, they really care about customer service and made my first Ram buying experience the best. | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Levon Akopyan
    Everything was great, special thanks to the manager Ani, who handled everything very efficiently and quickly. | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Dandley
    Kamal was great worked with me and got me in the truck I wanted! | Read Full Review
    12/15/2024 12:00:00 AM | Google
  • ★★★★★ Sue Reffner
    Customer service was outstanding. Nathan kept me up to date on the progress of my vehicle. The shuttle took me to and from my appointment. Both drivers were friendly and professional. I was pleasantly surprised I even got a free car wash. | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Veronica Guzman
    Me encanta el servicio, porque realmente les interesa en ayudarte, cuando lo necesitas? Y me gusta que me Explican a detalle lo que pasa con mi auto. Son eficientes, Amables y rápidos. | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Mark Rosales
    | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Randy Sugarman
    | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Tony cunado
    I dropped my truck off for a recall repair and general inspection. The team was communicative about what was going on. Their tech sent a video with the findings of the inspection, showing the results and explaining what was done. I found that to be informative and a nice touch. Best part, did not have any out of pocket expenses. | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Merrill Barella
    Vehicle finished ahead of schedule. Nathan provided a professional and comprehensive review of services performed and services recommended at next service. It was fantastic working with Nathan and I will request him in the future. | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Tiana Raimist-Carter
    | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Greg Lewis
    Ariana was excellent and kept great communications throughout the total process | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Shewbert
    Great Service! Great communication | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ jacquell henry
    The place is very neat and clean. Staff is very polite and helpful. Ariana was amazing she kept in touch with me the entire time my vehicle was there. | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ iamlordhk
    Nathaniel is really helpful. I have other concerns aside from regular maintenance and he was able to answer all of it and gave me options on how to resolve it. I appreciate that. | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Ysabella Espiritu
    | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ J. Arredondo
    My wife took my 2020 ram 1500 with a little over 30,000 miles to get an oil change. The service was done on November 27th and the truck was picked up the same day. The truck was parked and not moved for 4 days. My wife took it to work the following week and Monday of the week thereafter. We noticed fresh oil spots on the street where | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Frederick Beck
    I am hugely impressed with the service and professionalism of the staff and service leaders. Tony got me in for an appointment to correct a critical emissions recall that was blocking my vehicle registration which is due in 2 days so it goes without saying, service second to none. | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ tli2001a
    Within two months of purchasing the vehicle both my salesperson and finance person had left this dealership. This wouldn't usually matter but in my case I needed assistance with some paperwork on my transaction still, and the latest representative has stopped responding. If this is how guests are treated after a sale, then I would be | Read Full Review
    12/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Danny Madigan
    Everything was great! Melissa and Dennis went above and beyond. They always take great care of my daughter. Living half way across the country is tough, they make it easy! | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Carsyn Crone
    Very great experience with this dealership. The service was fast and the team was very kind. | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Ian Galang
    Great experience overall. Ani and Kim worked with me on my purchase. They are very informative and listened to what I need. They presented me with different purchase options which helped me make my decision a breeze. James did a great job putting together all the paperwork and explained in great detail what I am signing for. Mark was | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Juan Jimenez
    Dropped off my car they found the problem pretty quick. They provided me with a rental. There very good with the keeping me updated! Got an update every day letting know what’s being done! | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Richard Ramos
    | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Paul Pablos
    | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Ortega
    I was very pleased with how I was treated the service representative was polite and kept me informed daily on the progress of my vehicle. I will ask for Melissa in the future when I need any work performed on my vehicles in the future. | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Freddy Arcos
    Kamal was an excellent sales person, my wife was very picky on the car she wanted and even me was getting tired but he was very professional and was there the entire time to assist my wife with her vehicle purchase experience. I will be there again when I get ready fir my jeep. The process didn’t take that long after the car was chos | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Michael Cruz
    Great Service from the Service Technicians (Thank you Nathan!), maintenance mechanics, and all personnel at this Dealership as everyone was very helpful and efficient. Very accommodating and all around happy with how they have handled my service requests. Thank you AutoNation RAM! | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Lety Robles
    | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Tony Lucente
    Service was super good & friendly. They stayed a bit late the night before Thanksgiving so I could get my truck back. | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Donald Goodman
    Fast and timely service | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Robert Wendlandt
    Ariana was awesome, she did a great job keeping me informed and getting my vehicle repaired as quickly as possible (which was a complete engine change). I felt she had an invested and personal interest in getting my problem resolved and my vehicle back to me and completely repaired ASAP. She got the whole repair covered under warrant | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ William Robbins
    Dodge of Valencia is sharp, on the ball, had terrific service advisors and the best experience anywhere before | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Bob Besa
    This is my 3rd purchase here and can't say enough good things about the sales & finance department. Great experience. That why I keep coming back. | Read Full Review
    11/28/2024 12:00:00 AM | Google
  • ★★★★★ Jaime Jessup
    James and Frank were very professional, efficient and accommodating. There were a few hoops to jump through to get my deal to work and I appreciate every thing they did to make it happen. | Read Full Review
    11/28/2024 12:00:00 AM | Google
  • ★★★★★ Nate Portner
    | Read Full Review
    11/28/2024 12:00:00 AM | Google
  • ★★★★★ Shelbi Ovrid
    Great experience at the service department. They always take good care of my truck. Hugo was amazing & was able to get me a rental car while my car was getting serviced. So glad we bought our truck from Valencia Ram. Thanks for the great customer service. | Read Full Review
    11/28/2024 12:00:00 AM | Google
  • ★★★★★ Todd ruthman
    James the gm and franki the sales person did a great job kim was very helpful and the financial person was very helpful. I have to say the James always goes over and above and I truly appreciate him and the dealership | Read Full Review
    11/28/2024 12:00:00 AM | Google
  • ★★★★★ Eric J Cox
    Great service | Read Full Review
    11/28/2024 12:00:00 AM | Google
  • ★★★★★ Grigor Minasyan
    | Read Full Review
    11/28/2024 12:00:00 AM | Google
  • ★★★★★ Diana Pendleton
    Almost Always a positive experience serving our 3 MOPARs. Ordered the part and it was in and installed the next day. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Steve Booth
    Great Service at a Fair Price! Tony was- and always is- excellent, and understands my auto and financial situation and does his best to accommodate both. I SUPER appreciate Tony! | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Edwards
    Good communication and quick service | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ emmanuel estrada
    Wesley was awesome! I was only able to come in late and team did everything they could to make sure I drove the truck home that night. | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ Brooke McFarland
    | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ Juan Bernal
    Ariana made my experience as pleasant as possible. She’s the best. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ tom carpenter
    Their service has been excellent. Will be back. | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Microgreens Website
    You are terrible. First you wanted to charge me almost $4,000 for a problem your technician diagnosed. Then I had to have my car towed to Carmax to traded it in. A mechanic diagnosed the problem and fixed it on the spot, and didn't even charge me. Either your mechanic in pretty dumb or you were just trying to rip me off in a big way! | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Satinder Kaur
    Elkshier is a very professional sales person. He helped me from start to finish. I would definitely recommend his service to my friends and family overall very pleasant experience buying new truck! | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Tapia
    | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ C Henneberque
    Very prompt service and pleasant people to deal with! | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Clark
    | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ Becky Briggs
    Great service! | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ timothy haley
    Taking my truck into the dealership for any service has always been easy and pain free. The service advisors are always friendly and nice. They really care about the issues you and your vehicle are having and they do anything in their power to get it fixed as quickly and painlessly as possible. | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ alwayzhated289
    | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Nathan Keeter
    | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Edgar Lavagnino
    I rate the service at a ten Tony was very helpful and I am very appreciative of the support with the loaner vehicle . Thank you very much , Edgar Lavagnino | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Macias
    | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ American Beauty
    Came in to get a Pacifica with Wes Elsworth, he made it super easy and pretty fast. I super appreciated his time management as we were buying with 2 toddlers. We Love the Family/Work Van! | Read Full Review
    11/18/2024 12:00:00 AM | Google
  • ★★★★★ Jennie Marsh
    Service Tech Nate was very professional, polite and excellent communicator! Service was done quickly. Highly recommend. | Read Full Review
    11/18/2024 12:00:00 AM | Google
  • ★★★★★ Cris R
    Gary Michaels is a top notch salesman who knows how to keep a customer happy. He's smart, funny and is easy to work with. Madison is really cool and seems to know a lot about negotiating deals. I feel happy knowing I had them both help me out and leave as a friend. | Read Full Review
    11/18/2024 12:00:00 AM | Google
  • ★★★★★ Armando DeLeon
    Positive place to deal with. Very professional. | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ verby nix
    Omar took good care of me, the process was quick and easy. I'll buy another vehicle from Omar and CDJR | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Samuel Cook
    I will always recommend this dealership to friends and family. The service is always the highest quality and professional. The entire staff make you feel good about buying or leasing a vehicle from them. | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Penny Davis
    Great customer service | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Andrea Sandoval
    Tony was wonderful, easy to connect with and helped me along the way | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Dan Nacey
    | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Rosalie Lewis
    Very good experience. Completed on time and Very courteous. | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Abraham Pena
    Nathan is the Best! | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Robin Hubbard
    I was very happy with the customer service, from start to finish. I've had a bad experience with parkway gmc and my yukon but both times I've come there with our truck they have been very honest, and very pleasant than you | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Samuel Salazar
    EVERYONE was great and helpful. Kamal did a great job and anhi very helpful. Shout out to Kim for making it work. | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Karissa Nguyen
    Ariana was my service advisor and she was amazing! She was so kind, friendly, and caring, making me feel really welcome. Car troubles can be really stressful but Ariana made sure all my problems were taken care of! I’ll definitely be coming back because of her! Hope she gets a promotion soon! | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Francisco Ledezma
    | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Atiera Jones
    Al and the finance guy did an awesome job - give them all the bonuses and promotions lol, esp Al. They made it possible for me to take home my very first car, I’ve named her Jade. | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Erik Alvarenga
    The service was outstanding, Ariana's attentive to customer service was above expectation. She should get a promotion with a fat raise!!! Thank you ?? | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Child of GOD & JESUS
    Great Service thank you! | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Phil Broedel
    Service Advisor was excellent. Showed he cared about me getting the best service for my vehicle and getting me the shuttle to get home. The mechanic did a great job with the work and did a great job on the video going over fluids and things that will need attention. My car was returned washed and that was great. Dealership was clean | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Joel Gastil
    Good customer service, friendly staff | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Todd
    Great Service as always! | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Huy T Phan
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    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Jose Silva
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    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Bony Lopez
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    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Michelle
    UPDATE 11/7/24: I ended up taking my car in today WITH an appointment and was texted it will now take 5-7 days BEFORE it’s diagnosed AND the techs who do the diagnostics don’t work on the weekends. So, my car I’m being told will sit today, tomorrow, & Sunday. My air bag light came on and the Manuel says to bring it into the dealershi | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Iarusso
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    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Carmen Garcia
    UPDATE: Got a call finally from DENNIS and he is the most rude and so disrespectful person. Not sure how they thought to make him manager was a great idea. He would not listen to me and would speak over me saying "it did not happen in MY shop" Sir it is not your shop. A manger is there to listen and to hear the customer complaints an | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Carmen Garcia
    My daughter took my Auto for service and was helped by Nat and she told me he was very helpful and nice. However since she took the car in my car got more issues that it never had before. First to the auto for maintenance and they change 2 batteries and lug nuts since it was needed when she received the car back it started to leak co | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Lopez
    As always amazing service from Hugo, also we received helped from Tony and Naomi, they were awesome too. The great service getting our tire fixed is always reflected by great management like Dennis, thank you everyone for superb job!! Service date 10/26/2024 We brought our Jeep for regular maintenance service and is not a surprise | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Espinoza
    Both Kristina and Naomi were very professional and provided updates throughout the time my car was being served. | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Dave Kocipak
    THE SERVICE IS GREAT HERE THE PEOPLE ARE HONEST, I HIGHLY RECOMMEND THEM | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Ramona Laird
    We just got my daughter a pre-owned Jetta, and had a great experience! Kamal was so knowledgeable about the car, and was very helpful answering all our questions! | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Donna Lamberton
    This is my third time taking my car into Dodge for service and getting Naomi as my service personnel. It was a great experience! Naomi is always awesome and thorough I've had some terrible experiences at Dodge in the past and this visit by far was the best again! | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Wael Dalgan
    I dealt with Hugo , every thing he could do he did, he texted few times for the update on the car ??, easy to deal with and special thanks for Dennis whom he put his attention on the process so we didn't have to wait , I like to thank also Christina who help at one point even though she wasn't our service advisor , very helpful team | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Kamran Ali
    Service advisor did wonderful job, | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ KevinZelch
    Everyone was very professional and kind. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Louie Diaz
    Friendly service very efficient and professional service department | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ hoyt2905
    They were quick to respond to any questions regarding vehicle details or pricing. Also they honored their word on the deal made over the phone since I came from a couple hours away. | Read Full Review
    10/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dee Nep
    I advised them that this was my 1st 10k service which was Warranty Service. He said “ok”. They charged me $154.00 dollars and they said they could not find Chrysler paperwork on warranty! They also told me Service would take one hour and I could wait. We brought the car in and they said it would be two hours as they were running late | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Michael Cohen
    Would highly recommend AutoNation Chrysler of Valencia very helpful got an amazing deal even more than expected great customer service amazing salesman great managers all around pleasure buying a vehicle from them usually purchasing a car is stressful very simple with with AutoNation Chrysler of Valencia | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Dan Powers
    My service advisor was very helpful at getting my problem resolved . She checked in with me frequently. Thank you kristina | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Cory Thompson
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    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Dan Dyer
    Always friendly staff and timely service. And love getting the video updates of the vehicle’s service. | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Lopez
    As always amazing service from Hugo, also we received helped from Naomi and she was awesome too. The great service getting our tire fixed is always reflected by great management like Dennis, thank you everyone for superb job!! Service date 10/26/2024 We brought our Jeep for regular maintenance service and is not a surprise that Hug | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Michael Koontz
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    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Arthur Baronyan
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    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Ridley Hickam
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    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Mike Edward Khoury
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    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Robert Lizarraga
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    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Chris Andrade
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    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Fred Everts
    Do Not Get Service Here! Grease Spots on Visor (2nd occurrence) Brought my truck in for a routine oil change. As I was driving away from the dealership I noticed grease spots on the driver-side and passenger-side visors (photos included). I drove back to show them, and the service tech, Nathaniel Huiza, under manager Dennis Hern, | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Dez Dez
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    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Christian White
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    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Kaylah Jackson
    Super smooth process getting my oil change and was able to get some work done in the lounge. Thank you for the great service! | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Manuel Zuloaga
    Everything went well just that by the time I got this recall it was for vents in the radio,it couldn't be fixed because I have an aftermarket radio,the recall was issued this year,the van is from 2002 it's 2024 i doubt if anyone would still have their original radio but I was told there's no danger, they did the inspection and everyt | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Cory Rebolledo
    The management team is amazing and very accommodating when it comes to last minute needs and prioritization is a key factor with the CDJR Valencia family. Thank you for your hard work and efforts. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ David Nardi
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    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Adam A.
    When I dropped off my vehicle I was welcomed when I walked in the door. My vehicle was accepted I was out quickly. The dealership was communicative and my vehicle has been running great since it left. Thank you! | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Danny Stanis
    This dealership has really gone out of their way to help me out including staying late to finish the deal. They gave me a great deal and was very happy. I would highly recommend using this dealership. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Lance
    If you're thinking about buying a car, I highly recommend Gary Michaels. He's incredibly professional and honest in his field. He doesn't just stop at selling you a car; he follows up on its condition after the sale and is solution-oriented if any issues arise. Finding a clean second-hand car in America can be really tough, but Gary | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Yesenia Gomez
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    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Lopez
    We brought our Jeep for regular maintenance service and is not a surprise that Hugo keeps providing an excellent customer service, we really appreciate his awesome attitude, professionalism and honesty. Thanks a million Hugo. Service date 10/16/2024 Once again, I cannot thank enough Hugo for his hard work and dedication to provide | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Raquel Valencia
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    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Alan Rojas
    The service was so great! The area is clean and Melissa from the service department was so helpful and informative. | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Steve Booth
    Great Service at a Fair Price! | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ robertolicea64
    Nathaniel was my service advisor and went above and beyond for me. I appreciate the way I was assisted during my visit and I would recommend AutoNation Valencia to friends and family. Thank you so much Nathaniel for helping me today I hope your team knows how great you are and thank you for everything you did today. | Read Full Review
    10/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ D L Cook
    Friendly staff & quick service | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ juan castro
    AutoNation Chrysler Dodge Jeep Ram Valencia! Service Advisor, Nathaniel was great guy through the process ! Thank you Nathaniel | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Triple Queen's Plumbing Inc.
    Parts guy by the name of Mathew was the star shooter today. I lost my pro master van key. I showed up to the lobby and was told to wait. I went looking and found Mathew, he grabbed the key, took it over to the service guys and told them to get started on the key. As soon as Mathew took over, I was in and out in less than 1 hour. If i | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Justin Siegen
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    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Arsen Petrosyan
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    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Noli Pineda
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    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Roqy Gone
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    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Kamran Ali
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    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Luis Martinez
    The sales man Andre is amazing! He listened and helped us fine a perfect car for my family! I highly recommend this place for a new car! | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Moose Moose
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    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Boshae
    I had an extremely disappointing experience with their service. It took over a month to repair my vehicle, and throughout the process, I was repeatedly feed misinformed and even subjected to unprofessional behavior by the service manager, who raised voice and begin to berate me, and felt the need to kick me out of the dealership afte | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Cordero
    Anthony Cordero and Danny in financing were great they did everything, and more to make the deal go smooth and to make my family and I feel welcome and comfortable through the whole process. I'm glad Anthony sold me the car it runs great, and we are excited to be new owners !!! | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Dutcher
    Naomi was great to work with. She was very helpful and friendly. I also appreciate the texts and link to the service tech videos. | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Fermin Gutierrez
    Fast and efficient | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Aleta Perez
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    10/7/2024 12:00:00 AM | Google
  • ★★★★★ VAM22
    Horrible customer service. No communication. Horrible vehicle. Stay away!!! Stay away!!! | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Yi Jin
    Our service advisor Tony was great! He was courteous and professional and genuinely wanted to get our car fixed and returned to us! | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Jose Turcios
    Nice clean,plenty park space | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Cookson
    Great communication. Thank you | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Ramon Paredes
    Your team did an outstanding job. My Jeep is running awesome. Thank you for your outstanding service and job. Tony did an excellent job keeping me up to date on everything with my Jeep. | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Maribel Baez
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    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Steve Villanueva
    Melissa was great. She kept me informed on the status of my vehicle and I appreciated that. She was very friendly and professional. My overall experience with your service center was exceptional. Thank you. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ robertolicea64
    Best experience ever auto nation made it happen for me. Incredible deals strongly recommend they are amazing. | Read Full Review
    10/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gurpreet Singh
    Mark, Kim and Syed were very helpful and accommodating. Originally I went there to test drive a used car but they gave me a phenomenal deal on a new Gladiator that could not reject, I could not be any happier. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Renee Marquez
    Someone is always promptly there to greet you when you pull up. They ask questions and get you started right away. The waiting area is comfortable and a nice place to pass the time with water coffee and tea. The rest rooms are clean. If you need a shuttle the wait is never too long. The gentleman that always helps me remembers me eve | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ TOM VARTANYAN
    Hugo Salazar is doing a great job by providing daily updates and information regarding my vehicle; however, it is unfortunate to have my vehicle at the dealership for over 6.5 months with no remedy. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Audrey Nelson
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    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Michael David
    Another great experience at Autonation! They take care of their customers here and there are no gimmicks or cheap up sales techniques. Had me in and out the door in about 2 hours for my service call. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Rick Cerda
    My service advisor was Tony, he was very friendly and explained all services that my car was due for. My car is running great again. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ James Azzariti
    I loved how professional the staff was. The General Manager James really makes you feel at home. I drove off the same day with a good reliable car. Only downside to this whole experience was the fact that they only have one finance guy. I feel bad for the guy honestly because he had so much on his plate , and I can only imagine what | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Donna A
    My experience with Valencia Dodge dealership is great and disappointing. The service Rep Hugo is about the only reason I return to this dealership. He is all business, but easy to talk to and polite. He keeps you updated as much as possible (because of mgmt of the mechanics) thru text which I love. He is also always aware of what | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Racheal Yard
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    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Stephany Debski
    What a complete disappointment! Hugo completely ghosted my husband while he was waiting for our Jeep to be finished and made my husband wait longer than was needed. Who knows how long he would have been sitting there waiting if he hadn't asked Tony if the Jeep was done. That is just abhorrent customer service and is a dark mark on Hu | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ maria alcala
    My car was repaired in a timely manner. Nathan, Melissa and Hugo were all very helpful. Great customer service. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Reevia Mccollins
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    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Max Garcia
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    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Chris Almaraz
    I recently had an outstanding experience purchasing my new 2024 Jeep Wrangler at AutoNation CDJR Valencia, and I can’t say enough good things about it! From the moment I stepped onto the lot, I was greeted with a welcoming atmosphere and a commitment to customer satisfaction that was evident throughout the entire process. My sales r | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Mike W
    Hugo was very responsive and communicated well. They took my truck in, diagnosed and repaired the issue within 24hours. Not disappointed with that service at all. | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Hope Giacone
    Everyone that helped me was very helpful and professional and my car was done quicker than I had expected. It makes me very happy to be a Jeep customer! | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Dylan Marshall
    Hugo is the man! Thanks for all the help always | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ frty130
    After having to wait almost 2 months for an appointment to get my brand new Jeep transmission pooring fluid out the side diagnosed under warranty. I was told it would take 5-9 days just for diagnosis and my appointment was for a drop off only. No loaner or rental cars available and I would be charged $610 for the diagnosis if they co | Read Full Review
    9/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jake V
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    9/26/2024 12:00:00 AM | Google
  • ★★★★★ paulie santilli
    Da Best in SCV | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Jason Del Toro
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    9/24/2024 12:00:00 AM | Google
  • ★★★★★ luis cabrera
    Great service staff was very helpful and nice! Thank you | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ James Rocha
    The service advisor was very friendly and did a good job with communication for the most part. I received the vehicle back after the repairs with a check engine light which the person I told showed no concern for so I read the code myself and cleared it and left. After getting home, a check gas cap light came on, so I sent a message | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ gilbert arcasetas
    Very good service and always on time | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Scotty Rose
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    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Maria Robles
    A couple months ago, we took our jeep Cherokee to get checked because it was making a really bad noise when we would drive it, the manager came to check we asked if it could have been the service they had previously made instead of helping he would laugh and make us feel stupid for asking that simple question. That’s the start, they | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ gilbert arcasetas
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    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Jim Steck
    The service department is awesome ! | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Alex Sincan
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    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Eddie Lopez
    Everyone and everything is outstanding as always. I will not take my car anywhere else. Melissa is awesome. I don’t have a negative thing to say. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Ruth Ramos
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    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Don Easy
    Your team did a great job of getting this RECALL (Z46) done once the parts were available, AFTER only a almost 2 year wait, since I was 1st notified of this huge issue. I do know if it had anything to do with the DMV not going to allow my registration to be renewed until the repair was made, had anything to do with the quick response | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Rick Turner
    Problem was handled in a timely manner. Staff was courteous and respectful. All in all it was a good experience!! | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Nelson Alcantar
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    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Chris Stutts
    Very happy with my recent oil change. | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Patrick Murphy
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    9/15/2024 12:00:00 AM | Google
  • ★★★★★ Felipe Santacruz
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    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Ivan Briceno
    I had a good experience at the Valencia Jeep dealership. Took my recently purchase vehicle car for repairs under warranty and the customer service was great and the mechanic did a thorough check founding some items that needed repairs. I drove off the shop very happy for the care they showed to my car and me. Thank you. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Tony Quartarone
    Jennifer was wonderful! I highly recommend AutoNation CDJR and their staff for all your sales and service needs | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Sheppard
    UPDATE: After posting this review (previously 1 star) I had very positive experiences with Franky, Kim, and Hugo who helped me a lot in getting this resolved. I would have bumped this to 5 but every other person at the service desk took turns being the rudest customer service I ever encountered in person lol. Seems like there are jus | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Edward Torres
    Professional and knowledgeable. My dealer of choice!! | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Gary Schmeichel
    The staff are very friendly and helpful. Omar, Al, and Daniel were easy to work with and listened to our questions and concerns. They have a nice selection of trucks and a usable website to shop online. Email responses were timely. It was worth our drive to buy a truck from Valencia Auto Nation. Check them out. | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ kelly hamlet
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    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Bunac
    Excellent vehicle service and thorough inspection, highly recommended | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Jason Sucheck
    Another great service experience at the Jeep Dealership. The communication is excellent and the work was completed in the promised time frame. | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ kavon carter
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    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Manuel Olivasoliva
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    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Suzette Stapp
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    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Raven Trotter
    Great customer service and very nice representatives were able to help me with my appointment with no issues ! I went in for oil change and inspection and they fully inspected my veichle and completed my oil change in a timely matter ! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ GNG GNG
    Autonations of Valencia Dodge is very friendly, helpful, knowledgeable and supportive of their customer needs. I have been a repeat Customer for years and would only trust this dealership to service my cars and guide me on future car purchases. James Garwick, General Manager knows what it takes to service his customers and provide am | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Martinez
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    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Sheppard
    Purchased a vehicle on the condition, in writing, they would repair the broken radio (which I was told was already ordered) and replace a missing bolt cover. The agreement says I have 30 days to make the service appointment. They told me they would call me in the next few days. Never got a call. Took me 5 calls over this past week t | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Lucy
    Financing department never answers and I cannot leave a voicemail for a call back | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Alex Hernandez
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    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Adriana Mandujano
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    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Asad Samadi
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    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Fredricks
    Excellent experience, wait was less than I was told, and the waiting area was perfect for myself and family. | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ William Bennett
    I really appreciate this dealership and how quickly they identified and repaired my vehicle. I had a trip scheduled and needed my vehicle fixed before I could go. They got it done and also kept me very informed along the way. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Alan Rojas
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    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Meliton
    Was treated very unfairly, I Was told I cannot test drive there vehicle's especially a used challenger. It made no sense. I left very discourage to make any further Business with this dealership | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Tony Ishou
    Everyone from the ground up was wonderful. Best car buying experience ever. Mark Wesley Daniel James all top notch !!!!! Thank u | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Roy Marshall
    James Garwick, the General Manager, and his crew did a great job and gave me a very good price. | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Frankie Rios
    | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Dontcher Bramlett
    I recently had the pleasure of purchasing a vehicle from AutoNation Chrysler Dodge Jeep RAM Valencia, and I have to say, the experience was exceptional, thanks to Ryan. From start to finish, the process was incredibly smooth and stress-free. Ryan’s professionalism and friendliness stood out immediately. He made sure to listen to my n | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ TIFFANY FRIEDMAN
    GREAT SERVICE! I called the dealership and Jen set me up and appointment to get my truck to get the works , oil change , tire rotations , cabin filter and Ect( I pull a horse trailer and my truck has to be perfect )! It was seem- less! Hugo the service advisor was so very nice upon arriving at the drop off , took pictures of my tru | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ John Williams
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    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Joe Young
    I am pleases with the service provided by Nathanial. When I received the vehicle back I brought something to his attention that was missed by Service Dept. He immediately took the vehicle back and brought it to their attention to be correctly addressed. Joe Y. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Levon Petrosyan
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    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Rebecca Tapia
    Hugo was very helpful and great customer service ???? | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Eduardo Dominguez
    Great service. Very insightful and helpful when it came to the vehicle breakdown, also the techs video was very helpful in understanding how they took care of the problems and showing any recommended services that may be needed on my vehicle | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Victor Villarreal
    Nathaniel kept me well informed on the status Great service | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Brian Aisenson
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    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Evelyne Castano
    I had an amazing experience buying my new tuscadero pink jeep. Ryan helped us and made our order very easy! I recommend coming here to buy your car. Everyone was very inviting, professional and made us feel comfortable with our purchase. Thank you so much! | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Dylan Marshall
    I want to just take the second to say this is the only dealership that doesn’t try to get you for extra money, don’t try to upsell you and tell you things that are wrong with ur car/truck when there isn't when going in for an oil change . Tell you what’s recommended and they move on. | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ R. Ray Barnes
    I thought my service representative Nathaniel was great and I felt he had a genuine concern regarding customer satisfaction. Also, I really appreciated him keeping me informed as to the progress of my vehicle repairs. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Gladys Zarate
    If I could give 0 stars I would. Not even a week after buying the car did it start having problems with smoking shaking and the engine light on. Not only that I took it in about three weeks ago and I call to get an update they keep saying they’ll call me back and never do!!! So no update no loaner car and I’m struggling to get around | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Derrick Gordon
    Gary who was our salesman did a awesome job | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Mitch Kupchik
    Your guys' service advisor Hugo completely exceeded my expectations! He is phenomenal and very professional at what he does! Huge shoutout to him for getting my girlfriends Grey 2018 JEEP Renegade back on the road. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Lopez
    Once again, I cannot thank enough Hugo for his hard work and dedication to provide a superb customer service to his clients all the time, we thank HUGO a million times, we are always please to have him take care of our car, we highly recommend AUTONATION VALENCIA because they always provide great service, thanks again HUGO!! Servic | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Paul Vakay
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    8/25/2024 12:00:00 AM | Google
  • ★★★★★ jacob louis
    My truck got fixed and they washed it super good! | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Luis Torres
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    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Citlalli Ramos
    My car looks brand new after the detailing service! The team paid attention to every detail, and the interior smells amazing. I’ll definitely be back. The oil change was quick and hassle-free. The staff also checked my tire pressure and fluid levels, which was a nice touch. Great service overall!" | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Donna Partis
    Nathan was great Thank you ?? | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Marc Stevens
    My experiences have great. Naomi and Dennis are fantastic. They have taken the time to talk to me, explain what's going on, and contact the case manager about the issues with my truck. They are both gems. My issues, however, are about my 1500 Laramie Longhorn and the electronics. For such a beautiful truck I wouldn't buy another FCA | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Marat Hunanyan
    Horrible, the car was there for almost 10 days and you guys didn't even touch it. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Erica Chavez
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    8/20/2024 12:00:00 AM | Google
  • ★★★★★ David Silverman
    Great buying experience | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Dodanim Talavera-Adame
    My experience in AutoNation was very good! | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Ernesto Luna
    Si andan en busca de un grand cherokee vallan a mirar a Gary en jeep auto nation en Valencia recomendado 100x100 | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ James Resendiz
    Professional and Good Customer Service. | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Marshall Violi
    Franky, Mark, and Daniel were the best. I was very impressed!! I am 61 miles away from your dealership and would drive there again to buy another car as long as those three were the ones that helped me. I was very happy all the way around. They worked hard to make sure the deal got done. I just can't say enough about your staff. | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Vikki Meza
    I serviced my car on 7/23 for oil change and filters were changed. They recommended several additional repairs that were costly and I asked the rep what she considered to be the most important, she recommended the motor mounds be replaced and I was going to use a 25% special/discount promo that was emailed to me. I made the appointme | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Hawkins
    Kristina was helpful and kept me informed. | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Colleen Hoffman
    I was helped by Melissa. She was very friendly and professional. She answered all my questions and guided me through this process. I'm very happy I came for service at this dealership. | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Rohltter
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    8/17/2024 12:00:00 AM | Google
  • ★★★★★ wally diab
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    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Sabrina Torregano
    Nice; and friendly environment, | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Peter Rockwaters
    I brought my vehicle here for a warranty issue. While it was here, it was diagnosed with an "active leak" to the radiator. Since my warranty wouldn't cover it, they wanted $2260 to correct the "problem". But here's the thing, it never got hot or overheated on me. Not even after I drove the vehicle home from Valencia to Lancaster in 1 | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Beauchamp
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    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Calvin Noe
    Pedro was such pleasure to deal with I would recommend him and the dealership to anyone looking to buy a vehicle I had a wonderful experience | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Rye
    I had an idea of what I wanted when I arrived. Syed was not pushy and helped me expedite the purchasing process. | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ L M
    The service was excellent from top to bottom. My service rep was on point and kept me updated constantly about my cars service. The tech sending me a video of the work he did was next level. Very impressed, keep it up. | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Ao Wang
    Excellent experience with this dealership! Kudos to Pedro & Daniel for the smooth transaction. Highly recommended! | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Jess Nunez
    From the moment I walked in I was greeted and quickly helped. They really make sure that you understand what’s being done to your vehicle . Very communicative. Definitely will recommend | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Juan R
    Great sales team and prices!!! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Oscar Medina
    Everything was good until I had to pay for a rental. Then when I picked it up the visors had dirt or grease and on the doors. Yes, it wasn’t clean when I dropped it off but it seemed as if something was sprayed on the passenger side. Why didn’t I say something, my wife picked it up while I was returning the rental. | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Cody Stiteser
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    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Arroyo
    Please do not buy or get service done from these people! Manager Dennis is a piece of trash! We came to get our service done here and my wife and I heard him screaming at an employee there and it was so bad! This company needs to do better!!!! YOU NEED TO BE FIRED IMMEDIATLEY! No lie, I wish i could have recorded him ?? in my 20 years | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Sergio Gonzalez
    Naomi took care of me while taking in my Gladiator for service. Great customer service from the entire staff would definitely recommend this dealership! | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Danielle De'Atley
    If you are looking to buy a car, I highly recommend Ryan! He was so easy to work with and breaks the stereotype of a pushy car salesman. He was so honest and helpful! | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Warr
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    8/8/2024 12:00:00 AM | Google
  • ★★★★★ raf hech
    Everyone was nice and the check in and check out were very quick. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Hussain Ali
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    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Kathy Serrano
    Westley best sales person | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Malco Magana
    Went in as a walk in to get my work vans oil changed, was out with in an hour smooth and easy | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Juan Lujan
    Thank you Hugo in the service dept for the great customer service. | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Samuel Smith
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    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Kelly
    I don't even know where to start. I've taken my 2018 Challenger here many times, thinking I could trust manufacturer certified technicians. When I first bought my car, I took it here for the first couple of oil changes, and they put the WRONG oil in it. The manufacturer requires Pennzoil full synthetic, and they put in a synthetic bl | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Luis Tercero
    After calling back and when prompted to speak to the Manager from my last review, I made a 2nd attempt to get my truck scheduled long story short they lied about my truck being able to get serviced in a timely manner after 7 days of my truck just sitting there they gave me a roundabout regarding the truck being modified with a lift a | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Rosalino Perez
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    8/2/2024 12:00:00 AM | Google
  • ★★★★★ William Sevilla
    I want to thank my service adyshe did great and very professional. She should be the service manger of that dealer | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Fohrenkam
    Very professional and courteous staff very helpful and informative | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Neal Brown
    Never will I go there again got 2 cars from them and tried for a 3rd mark is not the guy told me I’ll get approved and to sit 4 hours and be declined go to Chevy or Honda they get it done | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Gurpreet Singh
    Customer service was great friendly people | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Jon O
    Hugo was awesome! Great experience!! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Frank Wachter
    Pedro was excellent. Absolutely no pressure at any time and really created a stress-free experience. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ David Zancanaro
    Melissa was great to work with. She kept in touch doing the whole process. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Jay hamzei
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    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Grey
    Thank you, Hugo, and the entire service team for diagnosing and resolving the issue and for the quick return of my Jeep. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Art Avag
    If I could give this place (service department) 0 stars I would. The experience I have gone through is abysmal, the way issues are handled, the communication, the customer service, etc. The only positive experience in this dealership I had was the sales agent who sold me the car, but you can see why, they needed the sale. I had 3 dif | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ The Super Dave Dog Show!
    I was on a road trip and needed an oil change and all of my fluids checked And filled with a tire rotation In my 2023 Dodge Ram Power Wagon. I was on a tight schedule from San Francisco to San Diego I scheduled an appointment for 9 AM At Power Dodge and Chrysler in Santa Clarita, California. Melissa was my service advisor and told me | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ yalda avila
    Hugo was our service advisor, who was helpful from the first encounter via phone. He kept in contact throughout the process, updated on part status, when the car was with the hybrid tech and when the car was ready. Very smooth process. | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Maria gonzalez
    I love the professional and personalized customer service I receive at this dealer. | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Tasharah Carter
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    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Derick kingsly
    great communication. Recommended what was necessary and pointed some concerns that were not top priority | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Erik Garcia
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    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Gladys Zarate
    This place was great and was able to help us with buying the vehicle we wanted with no problems at all, THANK YOU | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Belinda Angeli
    So I walked half the way I took the bus I was tired I said you know I really want a vehicle today and I looked at my daughter and said let's go get one I believe we could we walked up to the place I realized I was in the wrong place then they said don't worry we'll get you in a vehicle today they will put you in one right away be re | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Leah Forrand
    If I could leave 0 stars I would. I had a warranty repair that needed to be completed, and I told the service advisor it would be going through my extended warranty. I was told, “Not a problem, as soon as we know what the repair is we’ll submit a claim to the warranty company and get it handled”. A week after my car was dropped off, | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Oscar Medina
    Best service I’ve had in sometime, I drove 52 miles to Autonation Jeep, because Hunter Jeep has the worst customer service. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Dan Wall
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    7/22/2024 12:00:00 AM | Google
  • ★★★★★ mario rodriguez
    it was great expierance getting my son 1 st car . everyone was so helpful | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Steve Kiraz
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    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Harris
    AutoNation in Valencia is top notch from customer service to the best deals/prices. I bought a truck recently and had a tremendous experience all the way around. I highly recommend Auto Nation in Valencia! | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Jen Otzen
    Dennis and James are professional, kind and do what they say. Great experience at Dodge Valencia | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Chelsea Young
    We just purchased a car from here and we had the best experience. James and Anthony were amazing to work with. Top notch customer service. Highly recommend working with both of them if you’re in need of a new car. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Rich Robles
    Great knowledgeable and friendly staff. Thanks so much | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ blake regan
    I am thrilled with my purchase at Chrysler Dodge Jeep Ram, and my salesman‘s name was Andre Almonte. Very knowledgeable. Very kind. Very patient. Great sales manager, Kim, financial, Officer, Jennifer and service manager Hugo all are very courteous and professional. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Shant Baboujian L.Ac.
    Lovely people made it very smooth and easy to get into my Jeep Gladiator. Other dealerships I’d been too didn’t seem like they wanted to be working, but the folks at CDJR Valencia were smiling from their eyes/hearts helping me get what I want. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Raquel Corrales
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    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Robert Cope
    I realize the supply and demand has had some problems over the past few years but AutoNation has went above and beyond to help me get my vehicle up and running as soon as possible and I am grateful for Hugo Salazar for keeping me updated throughout the process, he is an asset to your company and I will certainly recommend all my frie | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Paul Kochie
    I asked for OEM wiper blades during my oil change and the replaced them with wiper blades that are made by Mopar but not were not the style that came with my car. I complained when I saw their error and they said that they used OEM wiper blades and I explained that the blades that they put on the vehicle were not the type that came w | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Emanuel
    My service provider (Tony) was fantastic. He was very understanding about a last minute change in my schedule and got me in shortly after at a time that worked better for me. Once I was there, he got me out sooner than he had initially quoted me. My only issue is that one of the techs that worked on my car must have accidentally got | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Jean Browning
    Awesome salespeople and finance. This was the second vehicle bought through Autonation and the experience was great! | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Steve Kelly
    Easy online service booking process. Fast, friendly and efficient car drop off with Naomi (service advisor) Kept up to date during process via text / photos. Alerted when car ready for collection. Probably the easiest, fastest and most frictionless Service appt experience ever. Huge contrast to the old days of waiting in line, sitti | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Guillermo Zavala
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    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Mohamed Kaggwa
    Hugo in an Award winning customer care and car service specialist. The entire team at Auto Nation was great ?? ?? | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Cesar Flores
    Everything went smoothly! They were very nice ! Definitely will come here every time ! | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Nita J Love TV
    Everything was great and smooth when it came to purchasing my Chrysler Pacifica! Kamal was a great salesman and made sure that the process was a good experience for me! | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Pnina Evans
    Yes, Melissa Gonzalez is amazing at her job. Smart, intuitive and great at communication. She deserves a bonus. | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Shant Baboujian
    Ani, Kim, and Daniel were great! I have been shopping for a gladiator for a year. Lots of research, been in and out of and in communications with many dealerships across Southern California ... the experience was so pleasant that I leased the vehicle on my first visit with the people at AutoNation CDJR Valencia! They’re happy to be | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ bruce rake
    Tony was excellent. He made sure my parts were in before my appointment and I was done within three hours after I delivered the vehicle | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Cory Murphy
    Our salesman was amazing | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ CARINA L SUSTENTO
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    7/15/2024 12:00:00 AM | Google
  • ★★★★★ dad owes you 20 bucks for leaving the movie early
    Wow..they never cease to amaze ..got an immediate appointment and my man Nathan ?? really is a blessing ?? ..top notch service..keep it going young man | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ alexi rodriguez
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    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Henry
    | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ David Caren
    Had an error pop up on the screen of my truck saying the infotainment system required service. Booked an appointment on line. My truck sat for a week until the tech that knows how to fix it could get to it. No loaner offered. You may be short staffed but at least work out your scheduling so I can bring my truck in once the tech is a | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Steve Uscio
    I brought my daughters car for battery service. No complaints. My service representative was friendly, knowledgeable, and professional. | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Brad Rosenfeld
    Great experience and super easy. Ani in sales was fabulous. Their finance guy was fabulous as well. Super knowledgable and knew his stuff. Highly recommend.... | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Banghong Huang
    | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ edwardsalcido.es
    Really nice people and Gary was really professional and friendly. Had some problems with my Range Rover after a month. It needed an air compressor. | Read Full Review
    7/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mark Wheeler
    2020 RAM 2500 Recall Fuel pump replacement took literally two years for the parts to come in. Dropped it off this morning for appointment. Was first said to be a 1-2 day repair. Now they say it will take 3-5 days. Claimed shuttle service had a line of waiters. They offered a Uber, that they called. Uber showed up, got off the lot, a | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ S S (Rock)
    Great communication! | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Maria Ponce
    I had a great experience at AutoNation over the weekend, specially with the Finance Dept Danny L took his time and really went the extra mile for us. Will definitely recommend AutoNation to all my family and friends | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Kari Cueva
    This service center had my vehicle from May 21 to June 15 fixing issues that were the result of a failed repair done at a different Chrysler dealer. I had to have my engine replaced and the engine replacement only lasted 3,000 miles before I had to tow it to this dealer. I told the service team that the battery light was also coming | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ jjt
    Everything was poor. In person was poor. They forgot to give me proper documentation and now I'm waiting for call backs and they never call back. Nothing was quality about my experience. | Read Full Review
    7/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Vicki Lightner
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    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Guy Ramsden
    Horrible service!! The service guy was nice nice. He informed me that my truck was in quarantine for 9 days!! I will never take my truck there again. Service SUCKS!! | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Jaime Sandoval
    Everyone was polite and helpful they made sure I got what I wanted and needed. They made sure that everything meet my expectations as well. | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Darrin Kono
    Quick fast and courteous. | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Jose Ochoa
    This dealership makes it easy to buy your dream car, please look for Ryan and Kim they will take care of you. The the only bad experience we had was with some guy name Pedro, he didn’t even try to show us the car or try to sale us the car he literally asked what down payment we had and when we told him he lost interest, we stepped aw | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Eduardo Mata
    Extremely Disappointed with Service - Over a Week with No Updates I am incredibly disappointed with the service I received at AutoNation Chrysler Dodge Jeep Ram in Valencia, California. I dropped off my truck last Tuesday, and as of today, over a week later, they still haven’t diagnosed the issue. I have been carless all this time, | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Phil Jeffords
    Great people and service! | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Danie Aguinada
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    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Jason Basset
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    6/17/2024 12:00:00 AM | Google
  • ★★★★★ robert saunders
    Thank you to everyone that helped me buy my dream truck you guys are amazing and made it a breeze from start to finish. Pedro was the best and was able to answer all questions and made it a great experience | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Linda Crowe
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    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Cuellar
    Our buying experience with Ryan was the best we have ever experienced. He was very patient answering all our questions, was very professional, knowledgeable and attentive. The rest of the team were also great to work with. This dealership was very organized and made an overwhelming situation feel so much more easier. Fantastic cu | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Luz Martinez
    Naomi and Hugo did a great job of keeping me updated at all times of my vehicles repairs. | Read Full Review
    6/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Scott Ervin
    Scheduled an appointment for a back seat that wouldn’t fold down. At the dealership, was told it would be 4-7 days. No offer of rental car. On 7th day after minimal response to texts with the service rep, had to pick up car because we needed it. Was told the 4-7 days would reset once we rescheduled. No work had been done other than t | Read Full Review
    6/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Herb Williams
    Worst service manager and service department. Why ask for my opinion .Auto Nation Dodge is just going to ignore it. Same way with the Manufacturer. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Renee Berglund
    My service rep Kristina kept me up to date with my auto repairs with text messages. I appreciated the online “service needs” page, which showed what repairs were needed, if they were urgent and what the cost of the repair would be. I am very grateful that they were able to repair it quickly once we knew what the issues were. | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ aidesalazar13
    Service was great! Hugo is always keeping in touch and giving me updates on my vehicle as much as he can. I know my car issues have nothing to do with the staff but overall happy with the service | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kevork Ordoghlian
    Don't bring your car here for service if you don't have extra cars. Attempting to make a service appointment for my 4xe Wrangler due to it having a software update/recall that should only take the single day; as well as other issues they could not solve in previous repairs. After speaking with Dennis the service manager after leaving | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ rob stone
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    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Mr. Wizzard
    Excellent Service... Have to admit I was a bit leery at first due to a visit years ago, but today's experience was quick and efficient. Hugo's attentiveness goes beyond a 10. Glad to see how much the service department has improved. Will recommend to friends. See you in 6k miles. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Chris Peyton
    Great facility and better people. Not your typical car sales experience. Andre was awesome and very helpful. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Scott anderson
    The service was great, quick and responsive. I am not sure all the suggestive maintenance was needed and the cost seemed quite high. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Minnie Nevarez
    Excellent service all around! Naomi ( service advisor) was superb!!! Will be taking my jeep for the next service. | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ TONY SANZO
    Our car was repaired quickly and Kristina is a great customer service representative. | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Artin Tarverdian
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    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Alf F
    Quick and easy | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ selvyn.mejicanos
    Service was perfect, worker was attentive and kept in touch with me with updates all day. | Read Full Review
    6/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Hailey Clark
    Did a great job of keeping us up to date on the status of our vehicle. Great communication. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Hazelett
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    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Fernanda Deulofeu
    Logan Pohl and Jennifer Klugman made the experience super easy and fast! No hassle back & forth! | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Patrick Carey
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    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Fernanda
    Such a fast and easy experience! I will definitely tell everyone about this place ! Logan was the best! | Read Full Review
    6/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Doc A
    Very friendly, professional and efficient with my new car purchase. I wouldn’t hesitate to be a return customer or to refer customers. | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Michel Laurin
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    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Jose Solis
    Manager Kim is the best!! She’s very helpful and honest.. Recommend 100% | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Jim Russum
    They did a great job with my recalls, provided a video of the condition of my batteries and tires (both good) and also washed my truck. | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ KZ K
    The dealership reception and overall employees /services were satisfactorily. I will come back for my car service.. | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Fermin Gutierrez
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    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Valerie Gomez
    Nathaniel was great, awesome customer service and very informative, will Be back definitely. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Raych Mon
    Service advisor Jennifer Lopez gave me a very bad experience, she does not pay attention to details, misquoted informations for diagnosis, made sure the car took longer about 10 days before a shifter change done, the parts was 50 dollars and service was quoted for almost 600. called twice that car will be ready the following day aft | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Shawn Thunder
    Thank you AutoNation best car ever | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Mike Pham
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    5/31/2024 12:00:00 AM | Google
  • ★★★★★ SEAN STODDARD
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    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Edward Verga
    Your old service dept rep, Cindy, was helping me from April 2023-july2023 ordering a part for my delaminating center console radio/ entertainment system, then she quit and ghosted me. Never heard a word from your dept again. I called numerous times to find my part and 13 months later still no part. I'm so upset I've had to deal with | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Edgar Padilla V
    I bought a car and it went bad in the second week I trade it I lost my my down payment and not even a week the car I got went bad again. I lost any trust to this dealer | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Richard Nas
    Hugo was very helpful and made my experience easy. Melissa has also been a great help throughout past visits would recommend service to friends and family my experiences has always been great everyone is very kind and friendly. | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Hugo Salazar
    Best freaking dealership in LA !!! Service and Sales team!! | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Ricardo Rios
    Thank you Syed Ali and Jennifer Klugman for making our 1st time experience with AutoNation so great! You both went above and beyond making our experience so pleasant. Thank you!! | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Evan Luster
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    5/29/2024 12:00:00 AM | Google
  • ★★★★★ David Hefner
    Service Advisor Nathaniel explained everything, knowledgeable and polite. Facility is clean and neat. Coffee and TV’s, with WiFi help pass the time while waiting for your car. | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Michael Earwood
    Always have a good experience here. | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ clifford kohli
    Everyone was Professional ,very kind and accommodating. we love our new Wagoneer series 2 | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Citlalli Ramos
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    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Dillon Ryan
    Everyone was helpful and service was quick | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Diego Feliciano
    I went in as a walk in with NO appointment and they took care of my issue with no problem. The staff was great and so was the service thanks again. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ ericaa.wagner
    I am a 3 time repeat customer. Every one I worked with was very easy going and friendly and was very considerate with my time. | Read Full Review
    5/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Miguel Sepulveda
    Logan was an absolute help knew so much about the vehicle I was interested in. This experience was overall fast and efficient. Incredibly happy with my purchase and great experience with sales and managing team. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Tom Miller
    Dennis took the extra step to fit us into the schedule the next day. Naiomi did a fantastic job of being respectful of our time efficiently processing the initial paperwork and communicating at a high level throughout the repair process. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Armen Baghdasaryan
    Great service, Nice people. | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Cervantez
    I reached out to Syed and the rest was history. Because of him and the management team at AutoNation Valencia, I got my dream car. Thank you for everything ???? | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Viken C
    Last min service for my jeep wrangler.. In and out timely with the service no hassle.. Friendly and curteous staff.. | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Hernandez
    Anthony was very nice and helpful. | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ miller_cattle
    Great service and staff. Have been using this dealership bought my truck there used since | Read Full Review
    5/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rosa Flores
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    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Gustavo Enriquez
    My truck re-call repair was done on time as promised, To all ram team thank you for your professionalism on the matter. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Christina Cipperley
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    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Sharon Lartz
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    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Jazmyn Cee
    Thank you for the great service ! | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ mark gasinski
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    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Ivo Freeman
    Grade dealer! a very good experience with purchasing a new vehicle | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ sharon martin
    My vehicle was taken to this company to preform a recall update. From the moment I arrived in the beautiful showroom area, there was prompt attention to my needs. What a wonderful experience, professional and excellent service is a wonderful surprise for me. | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Hellen Hubert
    Nathaniel gave us super Service. Thank you | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Berry
    Very prompt communication and did the repairs within the time estimated. | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Silvia Jimenez
    Jamás pensé recibir un servicio tal modo. Mientras tu carro está bien muy bien servicio hasta te presionan q digas q dieron un buen servicio. Pero cuando falla . Y quiero q lo arreglen te tratan como tonta al menos a mi me paso mala experiencia. Deberían a enseñar a sus empleados a ser éticos y profesionales. Por.q solo me quedé con | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Erick Martinez
    Second bad experience. First time around the service writer had no clue what was going on with my truck and every time i wanted a update, after they over exhausted the eta they had given me, he wouldn’t call me back or he wouldn’t answer the messages i would send him directly on their text messaging system they have. Second time, my | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Carol C.
    Madison, Anthony and Logan could not have been more professional and accommodating for our 90 year old father in law (father). Thank you for your patience and kindness during the selling process. | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Johnny Gonzalez
    Best service I’ve ever had! Autonation really knows how to take care of their customers. | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Adam Kury
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    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Christina Ryan
    From beginning to end my experience at Autonation was nothing short of EXCEPTIONAL! It is a rare thing to find a company that upholds the high standards which most of us expect or at the very least hope for. I can honestly say that Autonation’s customer service is second to none and without a doubt this was the best experience I hav | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Natalie Jaeger
    Great service department. Brought my vehicle in for a recall and they did a complimentary multi-point inspection. They caught a couple things that my previous mechanic had not and even sent a video to show me the parts and their condition. I really appreciated the video taking me through my cars engine, tires and breaks. Very thoroug | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Greg Rich
    Gave me a good price for my car. But the process took over 6 hours, told me the check would be ready 3 times and kept coming back needing more information. Dealer was OK. But the Autonation corporate communication process is horrible. | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Michelle
    My car has been to this dealership many times and sadly I've gotten use to it being held hostage for days/weeks on end with little to no communication as to when I'll be getting it back. Typically, I have to go back and forth with Mopar approving the work even though I have a warranty that covers most of the car issues. Thankfully, I | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Mark M
    Naomi was great. Everything went as smoothly as possible. | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ Jack Winkle
    Always a pleasure to do business with this dealership. Whether it’s buying a car, or getting service for our vehicles, I can count on them to do the job and do it right. Special kudos to Melissa, my service advisor, who always takes the time to explain things fully, and only recommend things that really should be done. I trust them i | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★★ joyce acuff
    Very polite professional and down to earth. I'm new with jeep and hopefully my questions won't be annoying. Thankyou Jose aka Tony for a delightful visit. Your facilty awesome. | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★★ TONY SANZO
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    5/3/2024 12:00:00 AM | Google
  • ★★★★★ Kelsey Kimes
    Nathaniel got my hood looked at and repaired . I am very satisfied with him and Auto Nation. | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★★ Anthony L
    Naomi at AutoNation Ram provided great customer service. I brought my vehicle in for routine maintenance with no appointment. Fast service and professional staff. | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★★ Benjamin Jenifer
    Great team super helpful! | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ frecon88
    Great customer service. | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Robert Clayton
    My vehicle was fixed on time and correctly. Excellent updates were provided throughout the process. | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Shereen
    Terrible experience. Took my car for 8 days 6 of which were weekdays. Spent 833$$$$$. And issue was never resolved. Came back and service manager very condescending and belittling. Hey fix my car and I’ll pay for it. Worst experience. It is like they are doing you a favor to look at your car. lol. Issue still occurring. But ??????? | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ David Vienna
    Brought in my Jeep Wrangler for a factory recall/replacement (which required some time for shipping parts) and Naomi kept me informed throughout the whole process, so I didn't need to guess or worry. She and everyone else I interacted with were helpful and cheerful. Great experience. And my Jeep is back in fighting shape thanks to th | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Knafo
    My service advisor Jose was excellent. I went in for a recall and service. I was kept updated. Got my car back in 5 hours. Everyone was very courteous. All went extremely well | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Josh L
    Great service department staff and great service department management! | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Charles “Steve” Booth
    Great Service! Joel is GREAT and understood my Charger service needs. | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Gladis Reyes
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    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Graciela Gonzalez
    The gentleman was very courteous and friendly. Had great communication and very helpful throughout the process. | Read Full Review
    4/28/2024 12:00:00 AM | Google
  • ★★★★★ Eduardo Vaquero
    Gary is a great salesman. Straight to the point no haggles. | Read Full Review
    4/28/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Grey
    My representative, Danny, was very friendly, helpful and knowledgeable. He truly worked out the best deal for me. And I love my new Jeep! | Read Full Review
    4/28/2024 12:00:00 AM | Google
  • ★★★★★ 68Guitarhero
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    4/28/2024 12:00:00 AM | Google
  • ★★★★★ Katherine
    I think this placed ripped me off. August 2022 i had my battery replaced. I had an oil change last Friday April 2024 and they told me that I have to change my battery because its bad already. I said wait i just had it change here and its not even 2 years yet the service advisor just became quiet. And then I had my tires change for my | Read Full Review
    4/28/2024 12:00:00 AM | Google
  • ★★★★★ Holly Fairchild
    Omar was great! We did not know what car we wanted and he helped us find the best car for our family needs. | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Omolafe
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    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Ron Bendy
    I have been happy with my service there! That is why I keep coming back for my vehicle service needs! | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ ryan mages
    Do not make a service appointment unless you can live without your vehicle for weeks on end. I made a service appointment to get a recall looked at. The appointment was scheduled a week in advance. On the day of my appointment I’m told the appointment is not a service appointment, but a “drop off” appointment and my Jeep would sit | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Arlin Meyer
    Last minute appointment. Regular LOF. But I had some concerns. Christina followed up with me and I approved the few things. Then I asked her to have the transmission checked. She got back to me and I approved her next recommendation for trans service. All this was completed by 5pm. Considering I didn’t bring the truck in until noon, | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Savage
    My service today was great. Jose greeted me introduced himself and got me set up immediately. He answered all of my questions about future services as well. The lobby was clean and comfortable. Would definitely come back again. | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ sayde garcia
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    4/22/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Garcia-Zapata
    I'm reaching out via email to extend my heartfelt thanks for the exceptional customer service provided to me and my family at Autonation Chrysler Jeep Ram Valencia. Recently, I had the pleasure of leasing a 2024 Grand Cherokee L from your dealership, with the invaluable assistance of Kimberly, Daniel, and Samila! A huge thank you to | Read Full Review
    4/21/2024 12:00:00 AM | Google
  • ★★★★★ Julie Glaser
    Quick pick up and drop Off of loaner. Anthony was there to greet up. Good communication with Nathaniel | Read Full Review
    4/21/2024 12:00:00 AM | Google
  • ★★★★★ Tammy Jinadasa
    | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ Clyde Notti
    | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ jeremy terena
    | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ Jairo Benavides
    Hugo took his time to help me out thanks... | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ Rene Enriquez
    Disastrous Experience at AutoNation Chrysler Dodge Jeep Ram Valencia Service Department I typically don't resort to leaving scathing reviews, but the abysmal service I've received at AutoNation Chrysler Dodge Jeep Ram Valencia's Service Department leaves me no choice. It's imperative that others don't fall victim to the nightmare I' | Read Full Review
    4/19/2024 12:00:00 AM | Google
  • ★★★★★ Frank Huelga
    Went in without an appointment due to bad battery. Service advisor to care of the issue for me and had me back on the road. | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ emcdavidson
    Overall the maintenance team - service advisor, technician, shuttle service drivers provided an excellent and courteous service. It was a very pleasant experience. Thank you! | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Fernando Martinez
    Great service in the service drive | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Paul Walker
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    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Cortina
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    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Sarkis Hajeyan
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    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Luis Fimbres
    Overall great experience, friendly and helpful staff. | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Desiree Bojorquez
    Hugo gave great service worked hard on helping me with the services my car needed. | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Grace Chochola
    We had a great experience and received an excellent deal at the Valencia dealership. Samila, Madison, and Frankie got us processed and out the door in a beautiful (and very clean) Jeep Gladiator. They were very attentive and kept to the deal they promised without the back and forth or wheeling and dealing that usually comes with de | Read Full Review
    4/14/2024 12:00:00 AM | Google
  • ★★★★★ Adriana Garcia-Lopez
    Nathan went above and beyond in assisting me with what my car needs. It was a very good experience that I had there. Thank you very much. | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Julie Glaser
    Nice people good service | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Angel Garcia
    I was very very happy with the serviece that they gave us there very good salesmen you could really trust them | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Little
    Would highly recommend Autonation Chrysler Dodge Jeep Ram Valencia! Kristina was my Service Advisor and kept me informed via text the entire time. She even sent me several pictures once the technician discovered the issue. Thank you Kristina! | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ riki
    I had an amazing experience at AutoNation Valencia Car Dealership! Right when I walked in, the vibe was welcoming and everyone was super friendly. The team there knows their stuff and you can tell they’re all about making sure you're happy and comfortable with your choices. They've got a fantastic selection of cars, both new and use | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Wesley Fox
    This was the best visit I have ever had at this dealership. The first time my vehicle was ready when promised. All other visits were an hour or more later than expected. | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ Doug Price
    No longer "customer service" oriented. Charges $299 for minor service "diagnostics" for issues caused by their own service department. This used to be a great service department, not anymore. "Customer is always wrong" is the new motto. I Won't be doing business here anymore. | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ Mein Apuya
    Hugo was my service advisor. He provided a professional yet friendly service. He explained everything that needs to be done when he took my vehicle in, and then again after the vehicle was serviced. He was in constant contact with me during the whole process. The vehicle was ready as promised. All in all a very nice experience. Part | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Kelsey Kimes
    Nathaniel was very helpful and kept me updated on my jeep and is helping me with a upcoming repair | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Manuel Orellana
    Excellent Service. Hugo was very professional and ensured all my needs were met. I also appreciate the shuttle service. Thank you. | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Cynthia Alvarez
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    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Silvia Jimenez
    Exelente servicio | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ James Wright
    My experience with this visit at Valencia Chrysler Dodge was very pleasant. Nathaniel was my customer service agent. He was very professional with a GREAT attitude | Read Full Review
    4/7/2024 12:00:00 AM | Google
  • ★★★★★ Adriana P
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    4/5/2024 12:00:00 AM | Google
  • ★★★★★ cmramos1012
    It was a good experience the people were great and respectful of others. It was fun | Read Full Review
    4/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kris Sims
    Everyone I worked with had amazing customer service. Friendly, kind and willing to listen and answer every question I had. The one thing I appreciated the most was a personal video of my car explaining everything they had done and what to look out for to keep up my maintenance from the actual technician himself. | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ Charles “Steve” Booth
    Great Service! Nathaniel is GREAT and understood my Charger service needs. | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ WCS Jr. High
    Never had a more pleasurable experience at a dealership than here at Auto Nation Valencia! James the GM has an amazing team under him. Danny was amazing and Kim and Mark made the negotiation and paper smooth! Wouldn’t go anywhere else than here and this is our 5th experience at a deal shop buying a vehicle in 30 years. Thanks to th | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Rydian Frost
    Thanks for fixin my old jeep. Runs real good now! | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Diego Alvarez
    Was looking to buy the last call on the 2023 dodge charger went to a couple different dealerships and no one had the one we had in mind was going to settle for one that was not what we were looking for but ended up calling AutoNation dodge in Valencia they told me over the phone they had 3 like the one we were looking for.. by the ti | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Castro
    Loved our experience!! | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Jackie Melendez
    Nathan was excellent, great overall experience! | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ d.farrell
    Omar is the best ever! Kim is excellent. Jennifer is wonderful. Don’t go anywhere else. | Read Full Review
    4/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gabriel Magdaleno
    I bought a Durango from Chevy Autonation in November 2023. I needed to get it diagnosed for a possible leak, and Chevy Autonation told me specifically that I needed to bring my Durango to them because I bought it from them. I came from an hour and a half away for my appointment only to be told that I should have gone to Dodge Autonat | Read Full Review
    3/31/2024 12:00:00 AM | Google
  • ★★★★★ David Farrell
    Omar is the best ever. Kim is excellent. Jennifer is amazing. Thank you ???? | Read Full Review
    3/31/2024 12:00:00 AM | Google
  • ★★★★★ Eric Bloom
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    3/31/2024 12:00:00 AM | Google
  • ★★★★★ Lavender Simpson
    Great service! Melissa is very helpful. | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ truffletini
    Melissa, my service advisor was/ is amazing. She keeps in contact with me throughout the entire service process and makes sure to constantly give me updates right up to getting my vehicle back when service is complete. The Service manager always is so friendly and helpful as well. | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Victor Nunez
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    3/28/2024 12:00:00 AM | Google
  • ★★★★★ James Price
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    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Jaime Dorado
    The sales team here is great,but on the other hand the financial and service team would not recommend it to anyone. I purchased my vehicle and the financial person was rude when doing the paperwork, and when i purchased it had a crack in the windshield in the drivers box. They tried to go the cheapest way possible and installed an af | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Isaac
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    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Melvin Aguilar
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    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Bayzig Drinon
    Do not maintenance or purchase your car here if you want to wait 3+ hours with no updates for simple oil changes! I’ve always had long waits, rude and Horrible customer experience, but this last one really was the final straw… Made an appointment for an oil change on my jeep I purchased from them come to find the employee scheduled i | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ JC Solano
    Excellent service, and the rep- Hugo took excellent care of what needed to be done. Well done! | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Doris BarelaFossen
    First the service writer Kristina is very helpful. My truck was flat bedded in for an emergency brake malfunction on Saturday March 16th. I was told 10-14 days for repair? Before the truck was even looked at. I was put in a rental car as I don’t live in CA. Returned to the dealership on Monday. Young man in service tried to h | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Laura C
    Great job and service The only thing is they need to wash the cars like they use | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ luis cabrera
    My experiences with Autonation was great! My sales person Al was very knowledgeable and very helpful! Great service.thank you guys | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ desiree vela
    I honestly had the best experience at CDJR Valencia! Omar seriously treated me like family. I'm really glad he came up and asked if I needed help because he really did help me out a lot! He delivered great customer service every step of the way, he was definitely awesome to work with! Omar and Kim worked really hard to make sure I go | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Reinhard Schnepp
    My service writer Hugo was very professional and very talented in dealing with the customer. | Read Full Review
    3/24/2024 12:00:00 AM | Google
  • ★★★★★ charness58
    2nd Vehicle bought here. Very professional, Knowledgeable.Clean showroom, clean bathroom. I will certainly buy another vehicle here. | Read Full Review
    3/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Frank Huelga
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    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Charity Mann
    Nathaniel is a very personable and charismatic man who knows how to treat his clients.He is easy to talk to and has a friendly disposition.He was informative and helpful in the way he does business and I would recommend that he be able to get some kind of recognition for his efforts be it a raise,or an award. Also,the technician did | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ Marc Stevens
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    3/21/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Raza
    Customer Service and Service Manager have been excellent. Very attentive and responsive. | Read Full Review
    3/20/2024 12:00:00 AM | Google
  • ★★★★★ Sandra Bernal
    We got an oil change here and our car was clean when we got it back and at good timing too. Amazing customer service with Sam as well. She helped us out and was able to get us a ride to the mall to ensure we weren’t just waiting there! | Read Full Review
    3/20/2024 12:00:00 AM | Google
  • ★★★★★ Joel Nelson
    Service department was promp and efficient in determing the isuue with my car, and fixing the problem | Read Full Review
    3/20/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Rodriguez
    Easy check-in process. Nathan quickly acknowledged me upon entering the building and got me straightened off. It took about 5 minutes. The mechanics sent me videos of the things they checked, which I thought was kind of cool. I never had that experience before. Once my vehicle was ready, they called me, and I picked up my Jeep with n | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Kyle Hollis
    Always a great experience when I take my Fleet vehicles to get work done. | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Kenneth Murel Crum Jr
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    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Todd Santos
    The experience I had purchasing my new Jeep Wrangler from Kim and Ryan was one of the best experiences ever! It was quick, transparent, and easy. Autonation should be honored to have such a great sales manager and sales associate! | Read Full Review
    3/16/2024 12:00:00 AM | Google
  • ★★★★★ Oscar Chavez
    Very quick turnaround. I was lucky on getting a sooner than later appt date. I didn't have to wait months like others have reported. I guess there is a lot of recalls that need to be taken care of. Dealers are swamped. - March 2024 | Read Full Review
    3/16/2024 12:00:00 AM | Google
  • ★★★★★ Herman Javier
    Done my 10,000 oil change, tire rotation and 29 point inspection at AutoNation Chrysler Dodge Jeep RAM Valencia Great professional staff and outstanding service, very detailed work and special shout out to Naomi service specialist for a great work! | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Brian Mann
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    3/15/2024 12:00:00 AM | Google
  • ★★★★★ RON CEO
    Thank you for everything. Repairs are great. Just gotta figure out the train horn now. | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Donna Davidson
    You did everything you could to fix my car | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Richwm
    Great service as before, the replacement clutch was installed and the rest of the recall was completed to my satisfaction. Great customer service once again, Steering TSB was performed and my Jeep drives great now. Thank you, Thankful that you guys were able to fix my Jeep when Hunter Jeep couldn’t figure it out. You guys are great | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Karl E. Hosch
    Extremely long wait times for service. Had to wait over 3 weeks before my truck was diagnosed. Had to wait another 2 weeks for a part to arrive, and another week before I got my truck back. My service advisor Naomi was awesome but other than that, a miserable experience. Service department is not capable of taking care of the cars th | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Tammy Dube
    Ryan went above and beyond to help this process be a seamless and super positive experience. Hassle free! Thank you so much Ryan! | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Edo Guersun
    It was nice. Staff are knowledgeable of their job. Place is spacious and clean. | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Groederer
    Third vehicle bought here. Professional, knowledgeable and friendly. They made every easy. I love my new Jeep. | Read Full Review
    3/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dennis Blumenthal
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    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Edo Guersun
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    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Tammy Dube
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    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Blumenthal
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Karl E. Hosch
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ stephanie hernandez
    | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ stephanie hernandez
    I was very impressed with how great the whole staff was, the manager Madison was terrific, Ahmed in sales was very reassuring, knowledgeable about the car and a very kind person almost felt like a family friend, and Mark in financing was great he went out of his way and did everything he could to get our car theft coverage before we | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Vanessa Alvarez
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    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Mark Light
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    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Vanessa Alvarez
    Naomi was very attentive and sweet. She was able to find a very helpful Manager that taught me how to open my hood. The manager also had a shuttle ready for me. | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Emed Vallejo
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    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Martinez Nancy
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    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Camacho
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    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Emed Vallejo
    Nice friendly staff | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Martinez Nancy
    excellent service and friendly treatment every time I go and for the service of my truck, very good, I recommend it | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Heather Holst
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    3/6/2024 12:00:00 AM | Google
  • ★★★★★ Rick McCarthy
    The car itself gets a 4.5, but the service and follow up as soon as we drove away was a 2. The guy that sold us the car seemed bothered by our calls regarding the dent in the car and financing not getting back to us. Somia in financing was nice and seemed concerned, and Jennifer as well, but only 1 returned call. And that's is in | Read Full Review
    3/6/2024 12:00:00 AM | Google
  • ★★★★★ Michael Browne
    Service was great start to finish on my Wagoneer. Kristina gave me consistent updates over 4 days on my vehicle which was nice. I was given a loaner vehicle that was well equipped which was very nice as well. My other car is a BMW and I have friends with Mercedes and they never give a loaner vehicle so this was much appreciated. Than | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Vesta Brown
    I called to have a repair performed. This process has a 3 week delay. I also needed a recall performed. This had a 1 week backlog. Brandy was more than accommodating and helpful. She assisted in travel from my home to the dealership. This went smoothly. | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★★ Sandra Casaca
    Dedication, professionalism and focus on the customer needs is the experience that we got with Ahmet! Amazing work! Highly recommend | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★★ Aaron H
    Everyone was kind honest and helpful | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★★ Greg Hull
    The customer service we received at AutoNation in Valencia was excellent. Anthony, Madison and Jennifer all helped with making the process of the purchase and trade-in a good experience. We will definitely make the 80 mile drive again when we need to purchase a new Jeep. | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★★ David Gonzalez
    Very good sales man not pushy very knowledgeable of the vehicle. | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★★ cynthia
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    3/4/2024 12:00:00 AM | Google
  • ★★★★★ Bianca Dignum
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    3/3/2024 12:00:00 AM | Google
  • ★★★★★ Gary Schooley
    I am Always very happy with the service here. The mechanics are thorough in their work as they do an excellent job and careful not to disturb anything in the cab . I especially want to thank Naomi Cordoba ???? she has been my service advisor for a while now and she is not only very informative on any questions I have but also genuinely | Read Full Review
    3/2/2024 12:00:00 AM | Google
  • ★★★★★ Lawrence Barr
    Madison & franky were great to deal with in purchasing my new truck...wonderful service. | Read Full Review
    3/2/2024 12:00:00 AM | Google
  • ★★★★★ Mark Morgan
    The sales and service teams are the best. Purchasing my truck was a great experience. When a repair was needed, the service department took care of it quickly and kept me informed during the whole process. Very pleased with this dealership. I'll be coming back here when it's time to get my next vehicle. | Read Full Review
    3/2/2024 12:00:00 AM | Google
  • ★★★★★ Jeff
    Our salesperson, Francisco, said he was new, but you would never had known since he was extremely knowledgeable, professional and courteous. It was a great experience from the moment we walked in to when we left with our new vehicle. | Read Full Review
    3/2/2024 12:00:00 AM | Google
  • ★★★★★ William Kennedy
    Friendly and helpful staff. | Read Full Review
    3/2/2024 12:00:00 AM | Google
  • ★★★★★ Jeannette Molina
    Hugo was very knowledgeable and explained the frequency of oil changes, tire rotation and balance, alignment because I asked for this information. He kept me informed via text with the oil change and the need for lug nuts needing changed. He was attentive and went back to where my car was being serviced to give me an estimate of whe | Read Full Review
    2/27/2024 12:00:00 AM | Google
  • ★★★★★ Chris Silva
    The Service Manager was perfect and arranged for a ride home. The technician was a mixed bag. To his credit he sent me videos of some of the work he did, which was cool. However, in his 20 point check of my truck he didn't check the tire inflation pressure. I know this, because he rotated the tires and didn't reset the pressure a | Read Full Review
    2/27/2024 12:00:00 AM | Google
  • ★★★★★ Craig King
    Long Wait Times at Service Department (Great Service Writer!) I recently had my 2017 Caravan serviced. The rear slider actuator was bad. While the service itself was satisfactory, I was disappointed by the lengthy wait times. It took two weeks to schedule an appointment, and then my car sat in the service bay for an additional ten | Read Full Review
    2/27/2024 12:00:00 AM | Google
  • ★★★★★ Red
    Quick and fast service! I was so glad the technicians were able to diagnose my coolant leak and radio problems in a flash and taken care of by a good team at Autonation CDJR Valencia. ????,?? | Read Full Review
    2/25/2024 12:00:00 AM | Google
  • ★★★★★ julie welsh
    Nice experience all the employees were very nice and polite. Call us my name all I said hello and offered beverages. Purchasing the car was easy process. | Read Full Review
    2/25/2024 12:00:00 AM | Google
  • ★★★★★ Maureen Sharma
    | Read Full Review
    2/24/2024 12:00:00 AM | Google
  • ★★★★★ Angel Martinez
    | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ blake reagan
    Great job | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Brian Cohen
    AutoNation CDJR Valencia sets a new standard for exceptional service. From the moment I stepped in, their team exuded warmth and professionalism, guiding me to the perfect Jeep model with unparalleled expertise. Their dedication to understanding my needs, coupled with their seamless purchasing process and pristine facilities, made fo | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ gregory baldwin
    Great service. Exceeded my expectations. Samila in finance was very knowledgeable and helpful. A true professional at her craft. | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Next Level Window Tinting
    I had a terrible experience with Anthony Ciccone the salesman on 02/18/24 at 5:49pm. I came in to check out a PROMASTER CARGO VAN that i was inquiring about for my business. He made it very well known that he was not trying to make a sale that day. He kept telling me "your not buying today." Which is not true because i did spend two | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Sam Marvin
    Nathan was very professional and nice to work with | Read Full Review
    2/20/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Miranda
    | Read Full Review
    2/20/2024 12:00:00 AM | Google
  • ★★★★★ Paul Pickens
    Very satisfied ?? | Read Full Review
    2/20/2024 12:00:00 AM | Google
  • ★★★★★ Paramveer Cheema
    Melissa was very professional. | Read Full Review
    2/20/2024 12:00:00 AM | Google
  • ★★★★★ Paolo Villanueva
    Drove for an hour from my home to Valencia and was treated with utmost respect and quality customer service. Julio, Kim and Samila are all awesome, honest and sincere. They made my car purchase as easy as possible since I was travelling with my daughter. Over satisfied and content with the car I drove home. My dream car is now a real | Read Full Review
    2/20/2024 12:00:00 AM | Google
  • ★★★★★ Paolo
    Drove for an hour from my home to Valencia and was treated with utmost respect and quality customer service. Julio, Kim and Samila are all awesome, honest and sincere. They made my car purchase as easy as possible since I was travelling with my daughter. Over satisfied and content with the car I drove home. My dream car is now a real | Read Full Review
    2/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ charron hubbard
    | Read Full Review
    2/20/2024 12:00:00 AM | Google
  • ★★★★★ Jinho Kim
    | Read Full Review
    2/18/2024 12:00:00 AM | Google
  • ★★★★★ Kelsey Kimes
    Naomi was very helpful and kept me updated, Also handled my concerns | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ Gerardo Rodriguez
    Exceptional customer service and support | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Ramiro Hernandez Jr
    | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Hector Ruiz Morales
    Muy buen servicio los muchachos muy amables les doy un 100 % de calidad | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Ariana Mercado
    I always have a great experience here. I am so glad I came in for my oil change the technicians advised I have footprints in my engine bay indicating rodents , now I can be aware and just check on a regular basis so no further damage occurs . Thank you Melissa! | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Tasha Thompson
    | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Carlee Meador
    I’ve had a ton of problems with my Wagoneer that I bought from the dealership in Bakersfield and will never go back or do business with Bakersfield ever again. I drive to Valencia for all my service and continued issues with my vehicle and the customer service at Valencia is night and day. They are amazing - highly reccomend Valencia | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ aide salazar
    The experience was great with Hugo! He communicated throughout the whole process while my car was at the service department. Thank you | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ SoCal Police Cruisers Inc. Mario
    Very welcoming and friendly service environment. My first time visiting the service department was today and Kristina help me with my recall/vehicle concern. Super fast service as well. Outstanding communication by the way. AAA+++ for me. Thank you | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ B P
    We were well taken care of! Thank you ?? The Dog loves everyone that works there! | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★★ Manish Bhadoria
    Great service experience overall. I went for scheduled maintenance of my Chrysler pacifica, without an appointment, but did not see any delays in the service. Naomi promptly attended my car and helped with entire process. She is a highly skilled customer rep with good understanding of the mechanics. I was offered a drop and pick up | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★★ Fahimeh Shamsapour
    My jeep needed oil change for first time since I was purchased it so as soon as I called service department they gave me appointment and they asked to leave my car for a few days for more service and it was very professional very fast took care of all things that needs to be done , and text me to pick up my car and everything is work | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★★ Clay Friedman
    This place is the best . We have taken our trucks in for all of the our service needs and the handle it above and beyond! ( We Thanks To James the G/M , Kenny our spot on Tech , the service writer Jen O. Melissa for all the text and updates and Ruben for his clean Lube changes and tires ! A true Dream team! It’s nice to have peace of | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★★ rhoddot
    Very responsive. Except the process took too long. which may be the norm, I don't know. Will definitely buy there again. The Sales manager was very pleasant to work with. Addressed all my concern in a timely manner. | Read Full Review
    2/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jose Gomez
    Great customer service, Anthony, Omar & Samila are a great team. This is the second time we purchased a car from this dealership and the 3rd time at Autonation :) | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ Jason Kim
    This visit was the best experience I’ve had here because of my Service Advisor Sam. Sam was in constant communication with me throughout the day my Jeep was being serviced , so I knew when and what was being done in real time . I highly recommend Sam! | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Paul Anderson
    Melissa is professional, efficient, courteous, and friendly. As busy as the service department was the morning I dropped my vehicle off, she paid attention to the details and followed up with timely updates via text throughout the day. I understand that employee turnover at CDJR Valencia is high. Melissa isn't just a good employee; s | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ cathy rice
    Went in for an oil change and found out I had a recall. Melissa the service advisor was excellent she got me a rent a car and kept me updated all day. Was able to pick my car the next morning. | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Lorraine Juarez
    Service Advisor Hugo was great, he listened to my concerns and followed through on what he said he would do. | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Jay S
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    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Lopez
    Hugo is very consistent with his great customer service. We are extremely satisfied and we always be greateful for a great service advisor like Hugo. I gave him a rate of 10 but he deserves a 100 rating. Thank you Hugo and AutoNation for your service. The service is 02/07/2024 Hugo provided an awesome customer service. He always goe | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ David Donoan
    Sam is awesome she has very good knowledge, great direction and perfect personality good humor. She coordinated and pulled it all together putting a big smile on my face. ?? | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Gerry Garcia
    They were not pushy salesmen, the process was simple and they didn't force a mark up on you. The advertised prices was the actual price of the vehicle. | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Castillo
    Great customer service. Very helpful and thorough. | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Justin Bradshaw
    This is an addition to my review. Today, February 7th 2024, Valencia CDJR totally redeemed themselves! They went above and beyond with my warranty repairs! Nathan totally stepped up his game and I am very much appreciative of the service I was provided; I even decided to check out a beautiful new 2024 Grand Cherokee Summit. The sal | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Ielle76
    Great place to buy a new vehicle the salesman are very friendly and they have GOOD DEALS. My salesman was Anthony really friendly and very helpful. Samila in finance was great as well, very friendly. I just love those 2 for helping buy my new vehicle. | Read Full Review
    2/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ John A.
    Very great atmosphere and really helpful people to work with. Omar Espinoza’s customer service skills were fantastic. He went above and beyond. Overall, I was impressed with my purchase looking forward to working with them in the near future. | Read Full Review
    2/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kelly Morford
    Bought a new 2500 RAM in January. Drove it 2 weeks before a DEF light came on saying in 114 miles the truck will only go in limp mode doing only 5mph. The SOONEST service appointment this dealer can offer is in APRIL !! 3 months to get a service appointment? Go to another dealer that has a competent GM, this Santa Clarita dealer d | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Mitchell
    Excellent customer service and quick turnaround speed on the maintenance. Excellent communication from the service advisor and awesome the service department sends a video on the walk through of your vehicle showing everything they checked. | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Robin Gobi
    Hugo was GREAT. Got me in and out quickly. He is ACES | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ enrique torres
    Best customer service I have had at any dealership by far. | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ D Pollard (ielle1976)
    If need a good salesman find Anthony. | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ John Favalessa
    While my customer service agent was great, she is at the mercy of the servicing department. I had a 9:30am appointment which I hurried to get there on time. Turns out the mechanics didn't even get to it to the next day. why did I hurry? appointments seem irrelevant. | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Jones
    The sales staff Gary, Omar and Melinda were great to work with. I got the Wrangler JLU Rubicon I wanted, that they happened to have in their inventory. I got a great deal on it as well. | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ Joe Amores
    Always have a great experience here! Hugo was awesome to work with! | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ Jason Hedman
    Everyone was really nice and Pedro greeted me when I arrived. Pedro and Samila were very friendly, professional, and extremely helpful with everything and answered all my questions. They were both Awesome. Thank you for making my car purchase very pleasant. | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ Shane Hendrick
    I purchased a pre owned 2023 Grand Wagoneer 4 days ago. The sales person Francisco was awesome and very helpful. The finance person I dealt was also awesome and very helpful. Both did a excellent job and I would happily do business with them both again. I have to say it was a good deal with the vehicle priced competitively and I got | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ iamcspann
    Do whatever you can to avoid this place. Buy a car at a auction. If you have to!!! This is the worst place to purchase a car and then when it is time to take it in for service the never have appointments, you can have service lights engine lights they don’t care I had to waits 3 months to have something repaired they they screws up o | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Senecca Torres
    Melissa is the best | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ rhod dv
    Great service and communication. | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ michelle dawdy
    Came in to look at a few trucks we were quickly greeted and offered a test drive. Did a great job going over all the features. We’ve purchased multiple vehicles here and are always treated great even when we’re just looking. Best Jeep dealer in the Valley! | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Mike Ojena
    | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Rich lindkamp
    So far so good! Everyone at the dealership has been great. Had a small issue after delivery but they took care of it quickly! | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Badazz1969.be
    Upon entering the facility I was immediately greeted and asked if I wanted a refreshment before looking at an auto. I agreed and took a test drive. After looking over the car, I took a test drive. After driving the car I knew it was the one I was going to purchase. | Read Full Review
    2/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ FunkyCold
    Danny Lemus made our experience of buying a car enjoyable. He was very knowledgeable of his product. | Read Full Review
    2/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ phil lovett
    Outstanding service, with extreme attention to detail. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Andy Avetyan
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    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Ara Kian
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    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Jasmine Fernandez
    Great experience, the mechanic was phenomenal he went on and beyond to meet my expectations. Definitely would recommend Ruben Gonzalez. 10 stars! | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ MakeYourOwnLuck
    The manager James Garwick is SUPER unprofessional | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Zach Wolkon
    10/10 easy, quick experience. Sam was the best! | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Andy Mattick
    Had a vehicle serviced. They kept regular communication up. Only shortcoming was not getting an agreed on car wash | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Leif Frenya
    I had my 2020 Dodge ram 2500 truck broken into and then had it towed to the Santa Clarita AutoNation Dodge dealership. The service representative Kristina was very helpful and answered all my questions. I have never before had to make any insurance claims and I didn't know what to expect. The service that Kristina provided was excell | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Mike Klugman
    The service department was very well run. They took my truck in a very timely manner. No issues at all. | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ B P
    We were well taken care of! Thank you ?? | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ damian palomino
    Place is a straight joke. Needed to book an appointment which I did and the soonest appointment was over 2 months out. When I called to let them know I was going to drop off my vehicle I asked if could get a loaner they said (we have to diagnose the truck first) ok how long does that take to do they said 7-10 days. That is so long af | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Oge
    Had a great experience leading our new Hybrid 4xe from Auto Nation Jeep/Chrysler/Dodge. Ryan was an excellent salesman to work with. Jennifer K in Finance was a pleasure. Loving my new Jeep! ?? | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Eduardo “LALO” Ramirez
    I had my vehicle towed in due to transmission issues. Melissa (S.A.) was very professional and courteous throughout the whole process always kept me up to date with everything! Can't thank her enough! | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Marisa Metcalf
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    1/30/2024 12:00:00 AM | Google
  • ★★★★★ ca5io.angel@gmail.com Casio
    Very good service! | Read Full Review
    1/27/2024 12:00:00 AM | Google
  • ★★★★★ Frank Wei
    Great service | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Adam Burroughs
    Great customer service and not a lengthy visit for my service. Car was returned washed and healthy. | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Donna Siano
    I had just bought my Jeep Cherokee but it only had one key. I came in to get another key made. It took a little longer but I was happy to now have two keys. | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Natasha Garmendia
    As always, the best experience having my car serviced here. Sam the service adviser was so knowledgeable and kind. She explained everything so well. I won’t take my car anywhere else. Best team and best mechanics. | Read Full Review
    1/25/2024 12:00:00 AM | Google
  • ★★★★★ Prince Omar
    Kristina was such a great help she’s awesome get me in and out fast . | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Justin Bradshaw
    My 5 stars are only for the service advisor Sam, former service advisor Jordan and the former Dodge sales manager, Paul. My experiences with them have been nothing but WORLD CLASS! Autonation would be more successful if everyone was like them. Sam, Jordan and Paul actually care about every customer!!! | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Hector Vanegas
    I had an easy and fast experience. I got a truck at a great price and the service was outstanding. | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Edgar Struble
    I had a great experience at AutoNation with a recall service visit. Kristina, who handled intake was professional and personable. I also appreciated the video update from the attending mechanic. I'd come here again. | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Chris Monica
    Melissa was courteous, thorough and attentive. She made the experience awesome. | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★★ paulie santilli
    Great service VIP | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ dan stoneking
    | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Doug Wuitschick
    Great job by all,really made my experience easy,on time and very professional!Thank you! | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Dream
    Amazing experience. I’d like to thank Francisco, Madison and team for all their hard work. I have horrible credit and they still helped me get me a really GREAT deal on a BMW that I thought I’d never qualify for. Thank you guys so much for everything, especially Francisco. AutoNation for life! You guys will forever ever have my busin | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★★ Daena Valencia
    The service was great | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Mike Bush
    Great dealership! | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Rick Mccarthy
    | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Pete Guevara
    They got what I wanted and delivered within hours. Thank you to Omar Espinosa and his team much appreciated. Thank you for making it happen. | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ Mk392
    Franky was a pleasure to work with and made my new Jeep 392 purchase very smoothly. | Read Full Review
    1/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jose L Cruz
    Impressive the follow up from Melissa, my service advisor. She kept me informed on a daily basis, and I felt comfortable because she was providing a World Class Customer Service ! Thanks Melissa ! | Read Full Review
    1/15/2024 12:00:00 AM | Google
  • ★★★★★ Donna Featherheart
    James has upgraded the Customer Service experience. I recently brought my jeep in for a recall. Nathaniel was our Customer Service Rep. He was great!! Professional, Thorough, Good Listener and Genuine. We will be bringing back our jeep for some other overdue maintenance. Thank you Nathaniel and James!! P.S. when we get the repairs do | Read Full Review
    1/15/2024 12:00:00 AM | Google
  • ★★★★★ mightyone84
    | Read Full Review
    1/14/2024 12:00:00 AM | Google
  • ★★★★★ FunnyHowtimeflies
    | Read Full Review
    1/14/2024 12:00:00 AM | Google
  • ★★★★★ Billy Pulaski
    Great experience. See Anthony Ciccone. That man knew everything about the car I purchased. He literally sold me the car. I will be going back just to say hi. That’s how good it was!!! Kim the manager was excellent worked so well with me. And Madison, was also great!!! | Read Full Review
    1/14/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Swire
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    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Anibal Guerra
    Muy buena atención al cliente nos ayudaron bastante en todo Salimos muy contentos con el carro q decidimos comprar | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Ryan V
    Prompt service. Very friendly staff | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Herbert Tan
    Good customer service. | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Stacie Bates
    Our salesman Pedro Andrade Jr. was extremely knowledgeable, professional, patient, and courteous. He answered all of our questions without hesitation. Mr. Andrade is an asset to your dealership! | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Gary Schooley
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    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Amber B
    They worked very fast on taking care of my Dodge Charger. I wasn’t able to get an appointment for another 2 weeks, but Nathan was able to take care of me early and they were overall just awesome. Kristina was absolutely amazing. She was very helpful, and her customer service was great. I really appreciate all of her help! | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ tmcdawdy
    Staff quickly acknowledged me. Pulled the 2 cars I was interested in upfront. Took me for a test drive and went over all the new features. When I came back to finalize they were washing and filling car with gas and even stayed late so we could take care of everything. | Read Full Review
    1/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Suren Nersisyan
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    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Linda Hoggatt
    very efficient,friendly , kept me informed of progress | Read Full Review
    1/8/2024 12:00:00 AM | Google
  • ★★★★★ Michael Change
    A nice, efficient sales experience, friendly and knowledgeable staff, and a great price for our 2023 Jeep Gladiator Mojave. Recommended! | Read Full Review
    1/8/2024 12:00:00 AM | Google
  • ★★★★★ Rob Webb
    Best service I’ve received in long while. I went to a different dealer (Ellis Dodge) in Glendale and was treated like nothing. I was recommended to come Valencia CJDR and it was so worth it! Treated like family and with respect. They will work with you and get you driving off in your new car, truck jeep etc. | Read Full Review
    1/8/2024 12:00:00 AM | Google
  • ★★★★★ Jose Lopez
    Very proficient and excellent customer service | Read Full Review
    1/7/2024 12:00:00 AM | Google
  • ★★★★★ David Cole
    Fantastic service center. Dennis and team are always thorough and efficient with any and all of our service needs! | Read Full Review
    1/7/2024 12:00:00 AM | Google
  • ★★★★★ GARY MILLER
    Great experience with our salesman Omar! Very personable young man who is a car enthusiast on top of being very brand savvy. He took his time and let us do a comprehensive test drive and multi vehicle comparison. I was particularly impressed with the fact that he remained patient with us even after the deal was struck by allowing | Read Full Review
    1/7/2024 12:00:00 AM | Google
  • ★★★★★ Tomoyasu Tate
    Professional service! | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Miralles
    I really appreciate the quality of service provided by of Hugo Salazar | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Rick Wolfe
    I was looking for a Grand Cherokee with certain color and options. Searched locally but no one could find one. Went to Autonation Jeep in Santa Clarita. They didn’t have the jeep I was looking for but they found one in Colorado. Secured it and had it brought in to there store and called me for pick up. Update, after a couple of days | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Samantha M
    Omar, Johnny and Samila were a great help in getting me in a new Jeep 4xE lease hours before the rebates expired. We are very happy with our painless experience at Auto Nation Jeep in Valencia. | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Brandon McGreevy
    Team has been efficient and worked to solve my challenge. Stayed late to check me in and sent real time updates as service was being worked on. Highly Recommend this service and auto dealer. | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Steve F
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    1/5/2024 12:00:00 AM | Google
  • ★★★★★ pat.awk5
    The sales team was excellent! Especially James and Kim! They worked with us down to the last details! Thank you | Read Full Review
    1/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sandra Bernal
    We were able to buy a car from Gary, and he was very kind. He listened to what we wanted and what we were looking for based on price and was able to give us exactly what we wanted. | Read Full Review
    1/3/2024 12:00:00 AM | Google
  • ★★★★★ David Vigil
    Great service!! Very satisfied | Read Full Review
    1/3/2024 12:00:00 AM | Google
  • ★★★★★ kevin trejo
    | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Glenn Adamick
    | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ jamie cox
    Loved the video that shared what the service tech was checking on my vehicle. Above and beyond. | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Claudette Bolieu
    Sam was awesome ty ???? | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Larry Benedicto
    Your staff from sales rep to the finance mgr are all accomodating and pleasant to talk to. | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ shawn connolly
    | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Julie Ha Truong
    Been in two times for service related work and have been pleased by the service. When I dropped my car off they even had a shuttle service for free so I wasn't stranded there for two hours. Really made my day. Thank you! | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Megan Thomas
    Kristina and Dennis were very helpful in making sure my car maintenance was fixed with ease. | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Raul Valdez
    | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Elvia Davis
    The service advisor who assisted me (Melissa Gonzales) was not very friendly and almost seemed put out to be assisting me. I regretted even approaching her, her face just told it all. | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Jose Leon
    Went on to Auto Nation and met Omar Espinoza. Super nice guy with a lot of knowledge about the cars he sells. Omar helped me find the right truck, he made the process painless. I would recommend this place if you’re in the market for a new or used vehicle. Ask for Omar, he’ll take care of you. | Read Full Review
    1/1/2024 12:00:00 AM | Google
  • ★★★★★ Alejandro Gamiz
    I want to thank Franky and Jennifer for such a professionalism and working with us | Read Full Review
    1/1/2024 12:00:00 AM | Google
  • ★★★★★ Chad Britton
    Ryan was awesome, same for Johnny and Mark. Ryan was transparent and honest and Johnny was quick to try and get me the best deal possible and beat out CarMax on the offer for my old car. Mark made all the paperwork quick and easy. | Read Full Review
    12/31/2023 12:00:00 AM | Google
  • ★★★★★ Chad Wexler
    They made buying a new vehicle a pleasure compared to other experiences | Read Full Review
    12/31/2023 12:00:00 AM | Google
  • ★★★★★ Jovan Quintero
    Service Advisor, Hugo, was professional and kept me updated the whole time my vehicle was being worked on. He suggested programs that could potentially assist me. | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ Rick Wolfe
    They didn’t have the jeep I was looking for but they found one in Colorado. Secured it and had it brought in to there store and called me for pick up. Update, after a couple of days went to start vehicle. Battery was dead. Took to another dealer since I live 80 miles away. Dealership did hellp in getting car repaired. I was originall | Read Full Review
    12/29/2023 12:00:00 AM | Google
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